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Noisy Flat Above is There Anyting We Can Do

By: Jeff Durham - Updated: 12 Dec 2018 | comments*Discuss
 

Q.

We live in an old house (1890) that has been converted into flats, and the noise from the flat above is quite intrusive at times. We can hear footsteps, voices, items being dropped on the floor etc. We have addressed the problem with our new neighbours by letter and things have improved a little. The issue is that the flat is rented so the problem doesn't feel like it will ever go away. Barring expensive insulation solutions is there anything we can do to lessen the noise?

(Miss G Bell, 10 September 2008)

A.

If the house was converted into flats after you moved in, the first thing to establish is whether or not planning permission was granted for that. And, if that was the case, then you should be asking if soundproofing was specified in the plans and if that was one of the conditions of permission being granted. Even if planning permission was obtained at the time, with or without soundproofing, there are still things you can do.

Firstly, you should try to speak directly to the neighbours in question. With disputes that arise from noise levels, it’s often the case that the people concerned are not even aware that they are causing a problem. Therefore, in explaining the situation to them, it may be perfectly possible to rectify the issue amicably. If your neighbours are uncooperative, however, the next stage should be to inform the landlord of the property (as you state that it is rented) and ask them to speak about the noise issues with the neighbours themselves. It may well be that your landlord will be sympathetic to the problem and make provisions for having soundproofing installed underneath the floor above. Alternatively, a stern rebuke from the landlord might be sufficient to eradicate the problem.

Should all of the above fail, you should contact your local authority who will appoint one of their Environmental Health Officers to look at the case. Since the Noise Act of 1996 was established, an Environmental Health Officer can issue a warning to your neighbours if noise levels exceed a certain level. This warning can then be followed by a fine if the tenants fail to reduce their noise levels. Further action can also be taken.

Your question doesn’t mention excessively loud music, however, nor does it state at what time of day the noise is occurring, and these are two fairly important factors. For example, if it’s simply “footsteps, voices and items being dropped” as you suggest, it may simply be a case that better soundproofing is needed in the property. Also, remember that your local authority is going to look more closely at excessive noise levels which persist between the hours of 11pm and 7am, and allow a little more leniency at other times.

If you feel as though you have no option left but to turn to the Environmental Health Department, make sure you keep a log as to what time of day the excessive noise is taking place and what it consists of. You should also see if you can get any fellow neighbours to do the same, if they the noise levels have become an issue to them too. All information you can gather will assist the Environmental Health Officer if they decides to investigate further.

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Hello everyone and thak you for sharing your stories. Unfortunately we have had to deal with this situation as ground floor tenants several times and it does seem that you feel stuck and alone facing this issue which can clearly drive anyone crazy. It is mentaly unhealthy. Based on my experience, The best way is to get the landlords involved (if renting) but if they refuse to soundproof the flat, the next option is to contact the council then if that fails too the final option is to move. It is honestly unfair and very frustrating but in the end we feel that we have to save our sanity. We have done it in the past and we might have to do it again based on the new neibours who just moved upstairs. It is really hard not feeling at home in your own flat and being forced to live with somebody else's noise as if they were inside your own flat. If anyone has a miracle solution, I'm all ears but I do agree that there should bea law to protect tenants from noise nuisance or forcing landlords to soundproof a flat.
Fran - 12-Dec-18 @ 8:29 PM
My ceilings are shared with a couple who have three toddlers and "quiet enjoyment" is rare; usually it's their enjoyment and the opposite of quiet down here; the whole flat shakes as both adults stomp and the kids run from one thing to the next screaming at the top of their lungs; sometimes jumping off furniture, chasing each other, having temper tantrums. They manage to make noise at all waking hours; thankfully they sleep but the impacts can go on until midnight. I've knocked before when I've had migraines coming on; there was zero change. It resembles that scene in Jurassic Park, you can watch the shockwaves on water surfaces if you're bored and waiting for the kettle to boil. They know they're making excessive noise but I get the impression they don't care. This hits home hard when you consider how it's affecting you; feeling constantly on edge, strung up, sometimes nauseated from the low frequencies and twice as bad when you can't function because of a migraine. It's like you stop living so they can live twice as hard. Lately I tend to get out during the day so I'm not there but it's depressing coming in the door and realising your home is not really yours but more akin to some sort of accoustic buffer for someone else's living and they won't let you have even the evening after a long day for peace and quiet. The law fails so hard in this area and more needs to be done.
Nope - 24-Nov-18 @ 8:11 AM
I have lived in a first floor flat, which is a Council property, where the local council are the landlords. I first moved there back in early 2006, and, as nice and quiet as this area usually is; I started to notice an increase in anti-social behaviour and crime - it's a very long story, so fast forwarding to July 2017, the neighbours who lived above me were private tenants, who were generally very quiet and bearable to live below, that is until they moved out and then a young, professional couple moved in, and as the property upstairs is private, that clearly meant that they probably had different privileges and are able to make any changes to any of the rooms. On the day they moved in, I couldn't help but become aware of a lot of laughter and loud speech and much heavy thumping across the floor, then to get a knock on my door from the female tenant, introducing herself and asking if I could possibly swap external sheds, so her boyfriend could store his motorbike; this I had no problem with and was happy to oblige, although she came back, saying the shed wasn't big enough, so ever since then, the motorbike sits outside. I am not used to anyone living above me, so all the subsequent days, all the thumping about was a massive culture shock to me, and as they'd just moved in, I made those allowances for them to get settled in, rearrange their furniture etc. As each week approached, I noticed an increase in the noise, when they got home from work, they would come up the stairs, fairly loud voices, then their front door, and as they entered, sounded like the feet of two elephants, they would constantly stomp around their flat (no soundproofing unfortunately), and for some strange reason, he would stomp on the floor, so it would directly affect me and make me feel very uncomfortable; I would then hear their TV, which, I could only distinguish as a heavy, rumbling, almost computer-game sounding noise, which may be amplified with a Sound Bar. I would sometimes hear him shout and swear. This was a real worry for me now, as I dreaded that a nightmare was coming true, leaving me thinking about finding some way to move out. Almost a year ago now, it was a pleasantly quiet evening, as they seemed to be very quiet and I could only hear their TV at a low volume, so I felt more relaxed and at ease with this, until I went to bed, I heard it move quickly into his bedroom and started stomping up and down repetitively, and shouting, thus making me feel very angry and vulnerable, and as much as I was tempted to shout at him, I needed to consider my personal safety and "bite my lip," although I had emailed my local Council, where they had sent someone round the following day, and since then, this behaviour has never been repeated. It still carries on occasionally! I have had to raise a few complaints, to be told that they don't have Housing Wardens anymore, and that Police have no authority to make any arrests, so I was advised to download a 'No
Pauly - 1-Nov-18 @ 11:27 AM
There is a new gut that's moved in below me recently and as it stands at the moment whilst I write this I can hear his radio clearly over my tv and I have it at a reasonable level whereby I can hear it but it's not annoying others and I can't hear it. I don't want to go down to them as it's two guys and don't feel comfortable. So Ihave banged on the ceiling countless of times but to no avail. They have ignored me. The only other option is that I have emailed the landlord and asked them to speak to them. I am up for work early morning and want to relax when I get home from work is that so wrong ?
Shirls - 24-Oct-18 @ 9:16 PM
Soundproof underlays should be compulsory for any tenant above the ground floor. I live below a tenant with mental health problems who has no carpets - bare concrete floor and some hard flooring without underlay. She wakes up at 11pm every night and wakes me constantly throughout the night. I hear everything through the floor. Hundreds of knocks, bangs etc throughout the day. She drags furniture around and sweeps the concrete floor obsessively. The Housing Association have spoken to her but only after months of noise did they visit. They tried to turn the situation around and blame me for uspetting the tenant by knocking on her door at 4am after weeks of endless nocturnal noise. This was after I had put a polite note through the door and an amicable chat (which had minimal effect). They basically said tenants can have any kind of flooring they like, and make whatever noise they like, whenever, within their property. Technically this sounds reasonable. In reality, the tenant below is driven slowly mad. To then be blamed for someone else's unreasonable behaviour makes you feel utterly powerless. I was shocked at the sheer rudeness of the Housing Association. Twice I was told to try earplugs and patronised and lectured at. When I offered to show the HA the apparently upsetting note I posted the visitor refused to even look - I suspect because they know it was actually reasonable. This has really changed my opinion of social housing. I no longer respect HA staff, and am utterly shocked by how they refuse to ask tenants to fit cheap and simple soundproofing. The SNP in Scotland have looked at this. I know that in Edinburgh carpets and vinyl underlay are compulsory. Progressive thinking at last.
Quietlife - 19-Oct-18 @ 9:06 PM
I rent a first floor flat and the guy above me moved out a few weeks ago and a new single older guy has moved in. I never had any noise issues with the old tenant but this new guy is a nightmare neighbour. Constantly walks like a troll, always has an outside voice on the phone and to top it off, he suffers with tourettes. The wooden floors above me just amplify everything he does. His tics are a constant drone and driving me insane/stressing me out. He's only been here for 2 weeks and I already want to move. My lettings agent can't do much about it other than forward noise complaints to the landlord of upstairs. I don't want to approach him because he comes across very arrogant and inconsiderate. I also hate conflict. I've found some comfort in reading other peoples stories and knowing I'm not alone. The way things are going I'm probably just going to move for the sake of my own sanity and well-being. To anyone reading, you're not alone. All I can say is do all you can in a situation like this but don't be too proud to not throw in the towel and move because you'll only make yourself ill. Life is too short so choose to be happy.
Jonny - 18-Oct-18 @ 9:04 PM
I rent a first floor flat and the guy above me moved out a few weeks ago and a new single older guy has moved in. I never had any noise issues with the old tenant but this new guy is a nightmare neighbour. Constantly walks like a troll, always has an outside voice on the phone and to top it off, he suffers with tourettes. The wooden floors above me just amplify everything he does. His tics are a constant drone and driving me insane/stressing me out. He's only been here for 2 weeks and I already want to move. My lettings agent can't do much about it other than forward noise complaints to the landlord of upstairs. I don't want to approach him because he comes across very arrogant and inconsiderate. I also hate conflict. I've found some comfort in reading other peoples stories and knowing I'm not alone. The way things are going I'm probably just going to move for the sake of my own sanity and well-being. To anyone reading, you're not alone. All I can say is do all you can in a situation like this but don't be too proud to not throw in the towel and move because you'll only make yourself ill. Life is too short so choose to be happy.
Jonny - 18-Oct-18 @ 6:40 PM
I own the bottom part of a concerted Victorian terraced house in a quiet neighbourhood. I’ve lived here for 6 years. The flat above me is rented out. Up till 6 months ago it has been ok. There is very little soundproofing but the previous tenants were respectful and did what they could to reduce noise and we got on well.They had two young kids and a dog. The next lot were unpleasant and rude right from the start and acted as thought they had moved into a detached property with absolutely no regard for me .when I tried to ask them if it would be possible to enter and exit quietly in the early morning they ignored me. They slammed the front door and allowed their kids to thunder around upstairs and shout in the communal hall which of course woke me up. It was impossible to speak to them and so I wrote a letter which they didn’t respond to. They were very arrogant and no one was going to tell them what to do! There is laminate flooring laid directly on the ceiling above my kitchen...it became impossible to use the kitchen at meal times , or to sleep in my bedroom... in fact I stopped using most of my house because of the constant all day, 7days noise above. It became like a torture. I became more and more stressed out and unwell, unable to sleep , became depressed and anxious. They man who was an ex army man intimidated and threatened me one day. I had to go to Victim support . The police said they couldn’t arrest him as there was no witness. I have used my back entrance to avoid them and haven’t been on my street since the incident. The agent and owner couldn’t care less...they just want their money. I became too unwell to contemplate moving and felt very trapped and I was very concerned for my mental wellbeing. Even a letter from my doctor got no results from the agent or owner. The people behave like hooligans and have damaged the cornice in my living room with jumping off furniture on to the floor. This house was not designed for such rough treatment. I will have to pay for most of the repair. They are moving out soon , thank God, and I am going to install sound proofing in my kitchen, at vast expense. I already had to pay for half of a carpet to be laid in the lounge upstairs , as the owner would not have done it otherwise . There is no law whatsoever to protect people in these situations and I feel it’s about time this is taken seriously by local governem and a law made that insists on people putting down laminate flooring also putting in soundproofing. I don’t know if I will ever be happy in this house again as it has been so traumatic.
Fed up - 16-Oct-18 @ 9:48 PM
Neighbor has no flooring on stairs , hallway and kitchen. Very noisy when washing machine on or his 8 year old son running around not to mentionall the visitors. 1 bedroom flat 2 adultsa boy about 8 and now a new baby. Why does the council allow this!
peru1969@icloud.com - 16-Oct-18 @ 5:42 PM
Council environmental units are toothless. They have no real power to help you. My very noisy neighbour upstairs owns his flat. He spent 9 months renovating it with excessive noise every day. He now has laminated flooring and it's a nightmare living under him and his two children. Talking to him was a waste of time as he was very aggressive and threatening. The only way to escape is to move house which I'm now in the process of doing. After 24 years of happiness in this house, I've been forced out for the sake of my own sanity. I have a heart condition and the stress could kill me. The guy is half my age and if I was still young I'd have kicked his head in by now. I've tried retaliating with loud music but he ignores it and it's like self harming as I would rather not sit through the loud music myself. This is mental torture and I can see a day when someone in my situation will end up killing one of these noisy neighbours.
Paddy - 1-Oct-18 @ 1:09 PM
I am in an upstairs flat and after a couple years of moaning from me I finally managed to get the housing association to soundproof my floor. This however doesn't help with the tenant in the downstairs flat and the excessive noise she produces by slamming doors constantly as this shakes the building and causes a huge amount of stress for me. I can't enjoy my home.
Sue - 29-Sep-18 @ 4:27 PM
I am in a private flat which is directly above an electric gate which opens day and night to let cars in and out. It can be opened manually by anyone so is totally pointless. It is a total nightmare and the landlord will do nothing as he values a false sense of security over my wellbeing, he has a "if you don't like it, lump it" attitude. It's totally infuriating and I will be complaining to environmental health.
James - 28-Aug-18 @ 10:34 PM
Moved to me housing association flat 3 year ago. Biggest mistake of me life. Metal gates on stairwells banging night and day. Trying to move because of a heart problem. Banging gates are ruining my life. Depressed
John - 23-Aug-18 @ 12:53 PM
I've just moved into my flat I've been here for about just over 2 weeks it was quiet for a week or more but a young girl life's upstairs she's stamping all the time I've been in bed and I've been woken up so I liy there for a bit and then there a big band in the center of my bedroom ceiling witch is her bathroom above my roomand in the evening she puts her music really loud and it still continues
Jord - 5-Jul-18 @ 12:38 PM
Hi, I'm on the flip side to this. I live in a rented first floor converted flat with my husband, 5 year old son and 2.5 year old twins, and we've just recently renewed for a fourth year. The problem is our downstairs neighbour (let's call her Cece) bought the flat below on leasehold just under 2 years ago. We were abroad when the sale went through and the agent described her as "highly strung"...and he wasn't wrong! I'm the type of person that likes to get on with everyone and help those around me whenever I can. We both have access to the shared garden and the first thing Cece did was increase the height of the garden wall that divides our garden from the neighbour's (without permission from the landlady/freeholder and much to the annoyance of the neighbours!) She told me it was because she wanted some privacy (note she bought a ground floor flat in a terraced house!!!) She then complained about the neighbours making too much noise in their garden, then about their dog barking but then the real problems began when my twins began walking in February last year...well, running! I totally understand this is exceedingly unpleasant and once she explained the problem we have done as much as possible to try and control and stop them, this has lead to us continuously shouting at our kids. We've spoken to the agency (the floorboards are creaky and even if we're just walking it can be heard downstairs...we hear all our neighbours walking around, downstairs and next door, so I know she can hear us) to ask them to put a runner carpet in the hallway where there is very cheap looking laminate flooring with, I suspect, little or no insulation, and after a year waiting the reply from the landlady is as follows: "We are not willing to purchase rugs at this time. When we converted the house into flats we used all the required sound proofing equipment and the council tested it. I do not recall ever receiving a complaint from any of the previous occupants of the GFF." We have been using our kids' foam letter & number squares which Cece origianally said did improve things slightly. Things have been made even more unpleasant in recent months with the garden share, obviously we use the garden where we have a trampoline (bought three years ago) right at the back, as far away from her patio doors as possible. We try to keep the kids away from the decked area outside her doors (which Cece had put down, again without the consent of the landlady/freeholder and then expected her to pay for it!) but that isn't enough for her. She has spoken to the landlady to have the garden divided and she is currently collecting estimates to have the work done (have no idea who will be paying for it or how they will execute it), we are hoping it goes ahead and is completed whilst we are away on holidays! Today though was the final straw, when my son got home from school at about 5pm I took the kids down to the garden to play on the trampoline for a bit before dinner and s
BGM - 26-Jun-18 @ 8:46 PM
I have started a petition to make it law to make all property that is above another property to require efficient soundproofing. If this affects you, someone you know or you sympathise with those of us affected please sign it and share it to get this moving. Click this link to sign the petition: https://petition.parliament.uk/petitions/221417/sponsors/new?token=1HpKRDZxkS59TSRLnvF
K J Emm - 4-Jun-18 @ 4:37 PM
Hi, On the answer above, if we have found in the planning permission that soundproofing was a condition for it to be granted. What is the next course of action? Thanks, R
RTait - 7-May-18 @ 4:18 PM
I've had a 4 year problem with neighbourskids noise. The tenants are pig ignorant chavs who accept no responsibility.Their landlord does not accept the lease covenant to insulate the floors and has no interest. Environmental services have no interest either and threatened us with a fine for retaliatory noise. My wife has been gravely ill and does not venture from our back room as she is traumatised. Anyone who believes there is a procedure in place to deal with trashy tenants, ignorant landlords or'helpful' local councils are simply dreaming. The reality is that nobody gives a monkeys and the scum and filth get away with it. In my experience thanet council are as uncaring and callous an authority as you could wish for. There is no respect for ordinary people and we can expect no help from anybody.
alf - 28-Apr-18 @ 11:47 PM
I have just moved into a bottom floor flat. The space, as I understand, is a reconverted shop area. In my room I can hear every noise their bathroom makes - from when they have the Tap running, to be toilet flushing, to the actual water hitting the shower floor. Then I hear it go through the pipes and I hear the trickling noise. It is extremely loud and keeps me awake and then wakes me up during the night if they go to the bathroom. I have mentioned it to my landlord and they say there is nothing they can do. Surely there is something as this is so loud and literally feels like their pipes are in my room?
Jen - 26-Apr-18 @ 10:27 AM
Having a brake down with the kids upstairs banging a round!
Ash - 5-Apr-18 @ 5:46 AM
hi, I would like to get some advice on a very serious problem I have with neighbours. I used to live in a flat owned by the council for over 9 years until they planned to knock it down. they found me a new flat with notting hill housing, I moved in 2012 everything was great or so I thought.the neighbour downstairs passed away and her alcoholic son moved into her flat, he started blasting his music all day long and when I spoke to him he gave me his number so I will call him if music is too loud, I called him and he put his noise down , the third time I called him he told me to f offthen started sending insulting texts, 50 of them in one hour, I called police who cautioned him and he apologised to police and since then he has been quiet. last September as I came into the building I saw the man who lives above me chatting with him at his door but when they saw me they both went intothe flat and closed door,[ the building is a house converted into 5 flats]anyway the neighbour below me kept complainingabout noise from my flat floor creeking when I walk. the problem was solved when I had carpets put in. but since I saw the man chatting to that neighbour I have been experiencing loud radio noise and excessive thumping of feet on floor. above my flat i I had previously not heared no noise from upstairs since moving in 2012.the noise could start at 7.30am and go on for an hourand the loud radio noise 11 am or 1 pm and wil be loud until around 1.30 to 2 am this has now been going on since I saw him chatting with the alcoholic neighbour, and this has been happening every day for over 7 months,and when I complained to him he said that he will get someone to kill me, when I called police they said they will get back to me which they did not when I phoned they sent emails to the police who came but still no answer but after a month I phoned and they told me that the case had been put down as a domestic dispute. I had police over again and they did the same. so I got police in again and they apologised for them not treating this as a threat to kill. they spoke to neighbours and made a report. its also funny that each time police came they turned the noise off ive called the noise team loads of times and they either come too late, the neighbour knows they are here and turn off noise or their noise goes very low when they arrive. I also saw neighbour below me chatting with wife of this guy above me and when they saw me they went in opposite directions and she has not been speaking to me for no reason.yesterday I received an email from notting hill housing stating that they are giving me a final warning and threatening me with an a.s.b order and threatening to evict me if I keep banging on floor, banging on wall and shouting at neighbours, all this is untrue,I AM THE VICTIM HERE and I am being treated as a criminal.. the neighbours have all ganged up to make it look like I'm the troublemaker.I have been making a diary of all the noise since nov
si - 23-Mar-18 @ 6:03 PM
Hi I have lived on my council house for 18 years now, the old lady next doormoved into a home and her house was sold, they did work In the house not sure whatbut people are now sleeping in what was a dinning room, previous tenants was okay but they had new one especially move in in September and this is now the second timehe has come round saying about my sons noise as he games he also has a sleeping disorder, anxiety just going through a autism assessment he is 18 years oldwhich has means he doesn't sleep he doesn't go out and this is how he communicates with friends he is under proffesinal people,where do I stand in regards to this please any help would be great full, I suffed with depression and PTSD, he making me feel unsafe in my own home I understand about the noise, but he has a min three bed house and it should just be him and his partner and daughter , but they have loads of other people staying there as well, please help, no negative please. Thank you
Smithy - 22-Mar-18 @ 7:26 PM
Hi, I have been living in Salford association council flat and my life is currently changing to a nightmare. I have neighbours in the flat below, who use to make a lot of noise by screaming, slamming the door and stomping heavily enough to make my floor vibrating. Them kids where running through the flat like horde of elephants. This situation changed after two pointless conversations and complain to the landlord. it became better but not perfect. Suddenly in last couple of weeks my neighbours from upstairs start causing the problem. All I can hear is heavy stomping, like someone try to break through the ceiling, dropping heavy objects and conversations to the sunrise or even longer. I have spoken to them twice with promise of better behaviour. Unfortunately it looks like things are going worse. I do not understand how really people can walk for 6 hours in the row during the night. I also do not understand why I will not receive any help from any authorities as I was told with my below flat neighbours that they will not request carpet on the floor or felt below the furniture due to poor families expenses. How about my expenses then. I do pay rent and I am respectful to my neighbours since I have moved in. Why there is no authorities in UK, which can deal with those problems.
onEdge - 22-Mar-18 @ 10:11 AM
I have a neighbour constructing an extension to rear of property up to boundary.My problem is two days ago I had rubble falling down my chimney (live fire) I called builder for advice and he advisedly me to turn my fire off and not use it.The following day he came and dismantled the fire and found remnants of flue lining and two very sooty bricks that had fallen He tried to take pictures inside fire opening but proved pretty inconclusive.My fire opening is now packed to stop any further fall until he can get back to rectify the situation.His suggestion seems to be relining chimney.Can you tell me if my neighbours have any responsibility,I am a 75 year old living solely on pension.
Kiesha - 15-Mar-18 @ 8:45 AM
We live in a ground floor flat which I own but upstairs is rented.I have a front garden but my front door is at the back. I have had a drug addict a man with three daughters and a dog whose mess was never cleaned up a couple who were seventeen with a newborn baby who screamed all night and every night.honestly there are two many to mention. Two young girls are in now and have put a table and chaires under my bedroom window the landlord is the biggest liar on this earth. Is there anything I can legally do . Thank you.
lizzy - 12-Mar-18 @ 8:44 PM
Hello, I live in a housing association flat. Lovely when a single man living above who I got on well with. New neighbours moved in a few months ago. First week...domestic violence. Just loads of noise in general. Three people. No carpet,just a lino throughout. They stomp,bang drawers,shout,try to rap til 4am. I spent some time with the lady and sorted everything out. Then there was another incident a few weeks later when again people turned up there was a lot of abusive shouting,threats going on...to myself as well. Even the police said that they didn't think it was suitable these people live in this block of flats as they were undesirable characters & known to them already. Obviously the housing association were involved...& have done nothing despite saying they would visit with police. That is now 2 months down the line and now seems pointless. Anyway...I believe the upstairs tenants received a letter and since then my life has been hell. Not sure if they blame me...but my floor now vibrates with them all stomping on this bare lino. They never seem to sit down. Music,loud bellowing voices...treated to 90 minutes of drawer slamming above my bed which stopped at 11pm dead on which was a beat suspicious. One works odd hours so I get woken all the time. I feel sick going home....my nerves are a mess. It now seems as if I almost listen out for them & I dont want to. I cant talk to them again as the abuse I received was terrifying. I am even scared of bumping into them on the stairwell. I have asked the housing association about the situation of people having no carpets or insulation above...and they say that they don't need to. I guess this is living noise...yet there is living noise and living noise.It wasn't like this when I spoke to her,so it's all unnecessaryand selfish. Any solutions other than moving. I have tried the headphones etc but I just can't relax.It helped to just read other peoples experiences on here and not feel so 'alone and mental'
Bow - 9-Mar-18 @ 3:03 PM
Sorry.Regarding my above question. That my neighbours are leaseholders
annabelle - 21-Feb-18 @ 3:17 PM
We have neighbours with laminate flooring and also think it's acceptable to have full blown arguments at unsociable hours going into the early hours. Complete nightmare. Asked management company to speak to landlord about the flooring because everything echoes due to laminate floors. Landlord couldn't understand why I questioned it and now the tenants feel it's acceptable to walk round in heels (clearly not happy). I've held back saying they have a poor dog that lives with them and barks at unacceptable hours. Any help or advice would be great fully received
Raquel - 20-Feb-18 @ 6:52 PM
My previous neighbours removed the noise insulation when they put down a new floor. My present neighbours said when they bought it, it had no insulationThey shower really late and because it is a conversion all the pipes and the disturbance always wakes me up. I have spoken to them and he said he needs to take a shower after work they are always in by 11pm but decide to take them at unreasonable times. Also they have their washing/dishwasher on sometimes at 10.30 on, so no early night's for me,only with earplugs in and headphones on. Not good everynight.
annabelle - 20-Feb-18 @ 12:27 PM
annabelle - Your Question:
I have lived in my Council flat for 30 year's now. I had your seylts if neighbours over the year's but thecwooden floors are a real problem. My bedroom is under their kitchen and am constantly woken up at night and in the morning. I wear ear plugs and radio headphones just to try and block the noise out. It's a ground floor flat and I live alone so really don't like leaving them in all night in case of fire or a break in. They have told no they have no noise insulation. Should they have some sort of insulation?

Our Response:
It might be worth speaking to your council about this. Have they removed carpets in contravention of their tenancy agreement do you think?
ProblemNeighbours - 19-Feb-18 @ 3:40 PM
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