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Noisy Flat Above is There Anyting We Can Do

By: Jeff Durham - Updated: 5 Apr 2019 | comments*Discuss
 

Q.

We live in an old house (1890) that has been converted into flats, and the noise from the flat above is quite intrusive at times. We can hear footsteps, voices, items being dropped on the floor etc. We have addressed the problem with our new neighbours by letter and things have improved a little. The issue is that the flat is rented so the problem doesn't feel like it will ever go away. Barring expensive insulation solutions is there anything we can do to lessen the noise?

(Miss G Bell, 10 September 2008)

A.

If the house was converted into flats after you moved in, the first thing to establish is whether or not planning permission was granted for that. And, if that was the case, then you should be asking if soundproofing was specified in the plans and if that was one of the conditions of permission being granted. Even if planning permission was obtained at the time, with or without soundproofing, there are still things you can do.

Firstly, you should try to speak directly to the neighbours in question. With disputes that arise from noise levels, it’s often the case that the people concerned are not even aware that they are causing a problem. Therefore, in explaining the situation to them, it may be perfectly possible to rectify the issue amicably. If your neighbours are uncooperative, however, the next stage should be to inform the landlord of the property (as you state that it is rented) and ask them to speak about the noise issues with the neighbours themselves. It may well be that your landlord will be sympathetic to the problem and make provisions for having soundproofing installed underneath the floor above. Alternatively, a stern rebuke from the landlord might be sufficient to eradicate the problem.

Should all of the above fail, you should contact your local authority who will appoint one of their Environmental Health Officers to look at the case. Since the Noise Act of 1996 was established, an Environmental Health Officer can issue a warning to your neighbours if noise levels exceed a certain level. This warning can then be followed by a fine if the tenants fail to reduce their noise levels. Further action can also be taken.

Your question doesn’t mention excessively loud music, however, nor does it state at what time of day the noise is occurring, and these are two fairly important factors. For example, if it’s simply “footsteps, voices and items being dropped” as you suggest, it may simply be a case that better soundproofing is needed in the property. Also, remember that your local authority is going to look more closely at excessive noise levels which persist between the hours of 11pm and 7am, and allow a little more leniency at other times.

If you feel as though you have no option left but to turn to the Environmental Health Department, make sure you keep a log as to what time of day the excessive noise is taking place and what it consists of. You should also see if you can get any fellow neighbours to do the same, if they the noise levels have become an issue to them too. All information you can gather will assist the Environmental Health Officer if they decides to investigate further.

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Hi I need help I'm having noise problems I live in a flat on ground floor and above me is a single mom with a child and I told her 4 times about to stop the noise she bangs heavy footsteps goes threw my calling and it's bad and stomping thumping she did buy carpet to reduce noise but that hasn't worked still but she still does it and running with deep footsteps and her child to and effects my health and aniexty and her friend does it to and it happened sometimes at night after 11pm night time when I was trying to sleep but woken up by deep footsteps t doesn't happen everyday but it's close and it's bad and very disturbing please help so I can do something about it thank you
Lee - 5-Apr-19 @ 9:17 PM
I live in a converted flat with ceilings which might as well be made of cardboard, below a vile family of South Africans. The woman who is a divorcee, is "self employed" (read, unemployed) and spends every day sitting at home, waiting until evening and night time (when I'm in my flat) to play awful music, drop things, talk way louder than necessary, have her vile children over wander up and down and up and down non stop. I'm pretty aure she's mentally ill. My advice to anyone in a similar situation is move. You can't put a price on your sanity, and that is certainly what you forgo when you live like a prisoner in your own home constantly listening for noise.
Jamie - 31-Mar-19 @ 6:38 PM
Hi, My upstairs neighbor starts moving things around and stomping after 11pm every night. I've already sent an email to my building Management months ago and they told me they spoke to him and he said that he was just moving in and it wouldn't happen again.But it's still happening. And I happens different hours in the night. I've been woken up from 1:30 am to 4:30am. Idon't want to get a lawyer because they ran expensive and I cant afford it. And I also don't want to constantly complain to the management. What do I do?
Anonnomys - 26-Mar-19 @ 4:21 AM
Hello there I'm wondering if you could help me. I've got quite an unusual problem. I live in a flat above the shop which isn't the problem as such. However theyve been having problems with one of the fridges which is literally underneath my bed. Before you say anything I cannot move the bed anywhere else. The fans been broken for at least two months now and I can hear a very loud humming all night long. I reported that numerous times but they seem to either wait for the technician to come then for the parts to come and they don't give me any regular updates unless I message them. Is there any way I can report this? I have enough of sleepless nights, it got to this stage now that it effects my health and wellbeing. Please help
Carolina - 22-Mar-19 @ 11:49 PM
Can we start a partition as I have been suffering too it's not fair that new builds have to have soundproofing and old builds are left without
Skhan - 20-Mar-19 @ 7:17 PM
I also forgot to mention I have lived here since 2000 and it was quiet until that first couple moved in and its non stop they get up in the morning usual stomping banging etc til about 12:30ish then they go out for a couple of hours then by about 4:30ish til after 11:30pm it does not stop then they all go to bed 12:00am/1:am I just thought id throw that bit of info in too plus I don't sleep good at all the slightest noise wakes me ive tried ear plugs and headphones and it does not work and can I just say why should I have to live lie that im so grumpy/moody/irritable now I hardly even crack a smile anymore if I had the guts to end it all I would then id get friggin peace im at my wits end!!!
Libby - 12-Mar-19 @ 3:50 AM
I live in a rented council flat and above me it is a bought flat and the weasel of a landlord now rents it out, for the first 4yrs he rented it to a young couple with a young child and the first year of them being there was ok then he allowed them to pus wood flooring down thats when it all started I argued with those neighbours for yrs after that they tried to get me in trouble phoning the RSPCA on me saying I beat my dogs and never let them out which was totally unfounded then they constantly phoned the police saying I threatened them especially the mother which was lies then they got people round with other young kids and purposefully jumped around on the floor screaming and shouting!, While this was going on I was recording/writing times and dates went to police council phoned the landlord and went to my local MSP hardly anything was done at all and I felt I was in the wrong for banging up and shouting anyhoo they moved out about 4 months ago which I felt such relief I got a 2 week break then a man moved in with who I thought was his older son and it was quiet for another week and I was so happy! then a day or 2 after that BAM! I was woke up by a screaming baby and another toddler and it has made my life hell AGAIN! so I contacted the council and they will do nothing and have strongly advised me not to go to the door or shout up to tell them to be quiet this brat of theirs never goes to bed at a proper time and it bounces off the walls constantly ppl have said to me watch what you say as they are black and hardly speak English they may play the racist card but I don't care I know im not racist but if you live in this country you have to live by the laws I have anxiety/depression and a social phobia and the only time I leave my home is to take my dogs out apart from that I cannot get away from it so will someone please tell me why I don't have the right to tell them to stop that brat from constantly banging above my head I have a right to peace and quiet just like they have a right to live their life but not at the expense of my health and sanity it is ridiculous! and by the way I think the landlord is being spiteful because it was ppl he knew the first time round that moved out and all he has done this time is put a rug down in the hallway which has made no difference at all. Im from the uk and at the moment I hate my home and moving is not an option for me as I have no one friends or family to help and I cannot leave everything thats familiar to me as my anxiety would go through the roof not to mention the terror of being in a new place I don't like interacting with strangers at the best of times. so tell me why I am in the wrong for banging up when the noise gets eo much and they know why im doing it!
Libby - 12-Mar-19 @ 3:34 AM
Hi there and thank you for sharing your stories. I and my mother live in a very old flat and the noise there is above and below us. Above us, there is a family with two small children and I can hear every footstep when they're constantly running around the flat. I heard the noise first thing in the morning to the last thing at night. I have talked to the parents about it they have been rude or refused to do anything it. Below me is a severely autistic man who would scream when he's angry, bang the floor and shout randomly at night. I spoke to his care worker and he told me he will try to help calm him down but, I feel I can do much in that case. All this noise is getting to both me and my mother and we are trying to move out of here currently flat. We have the spoken to local council won't do anything about, as the noise is not that severe. Have sent a letter to my local MP who just send me back to the local council. I have spoken to the noise team who told me to kept the diary of all the noise but, it pointless and they're not doing anything with my diary entries. I feel like I am in between a rock and a hard place and I don't know what to do.
abeezer1 - 4-Mar-19 @ 10:45 AM
Hi there and thank you for sharing your stories. I and my mother live in a very old flat and the noise there is above and below us. Above us, there is a family with two small children and I can hear every footstep when they're constantly running around the flat. I heard the noise first thing in the morning to the last thing at night. I have talked to the parents about it they have been rude or refused to do anything it. Below me is a severely autistic man who would scream when he's angry, bang the floor and shout randomly at night. I spoke to his care worker and he told me he will try to help calm him down but, I feel I can do much in that case. All this noise is getting to both me and my mother and we are trying to move out of here currently flat. We have the spoken to local council won't do anything about, as the noise is not that severe. Have sent a letter to my local MP who just send me back to the local council. I have spoken to the noise team who told me to kept the diary of all the noise but, it pointless and they're not doing anything with my diary entries. I feel like I am in between a rock and a hard place and I don't know what to do.
abeezer1 - 3-Mar-19 @ 9:36 PM
THIS COUSIN AND HER FAMILY OF 4 stomp and drag on the wood floor too much noise
Avi - 23-Feb-19 @ 4:53 PM
To anyone suffering unbearable noise while trying to sleep at night consider buying a white noise machine. I recently bought one due to noise from neighbours stomping about upstairs, shouting, music, fighting etc and from noise in the communal hallway and I now sleep soundly at night it's vastly improved my quality of life, however, I still have to put up with unbearable noise at all other times but this has certainly helped me sleep well at night!
James - 10-Feb-19 @ 2:45 PM
I’ve been living in a 1st floor maisonette for 3 years. It’s a newly built flat and it has rubbish insulation. Our downstairs neighbours have hard floors throughout and every night they play with their dog with a hard ball. Every time they play with that ball they hit the wall with it, waking my little 3years old Toddler. The heavy footsteps and loud talking are existent too but not as disturbing. We could live with that. Every single night we have the same issue. We tried talking to them but no results. They don’t care. We can’t afford moving atm but as soon as we can we will move out. It’s affecting my sanity. I get anxious at the thought of coming home. I don’t know what to do. I’m so angry because of it.
Andy - 21-Jan-19 @ 8:06 PM
I live in the 1first floor and my upstairs is a family of 6 and they are aylsum seekers i have a problem with them for so long beause they non stop thumping, banging and shouting. i have contacted to police, their aylsum seeker company" Serco", envirment health team, city council, MP and even their landlord. i tried every thing i have and the finally is to either move or sue them or the landlord. The noise actually its like a torture and i couldn't sleep without music or something and lack of sleep and continusly unwell cause of the noise they make its really impacting my health. The funny thing is they deny all the complain i made and their company wont do a thing and none of the council doing anything. i even got all the neighbours to sign a petiton letter to proof the noise they still wont do anything. I actually feel so hopless in this situation and they have keep accusing me of being racist and threating to them but the thing is i didnt even go near them. they keep lieing and lieing to everyone and its very furstrating. i dont want to move because the flat am living in is my dream flat. What Can I DO?
Amy - 16-Jan-19 @ 9:30 PM
A petition should be started because this is a very serious and common issue affecting the mental health of hundreds of thousands (if not more) of people in the UK. I too suffer from noise from the flat above mine and being an old building - the poor sound insulation makes it even worse. I can also hear the people in the flat below mine - people shutting doors hard, heavy footsteps, objects being dropped, TV/Radio, loud voices etc. It's horrendous and a serious health issue.
ZK12015 - 18-Dec-18 @ 4:51 PM
Hello everyone and thak you for sharing your stories. Unfortunately we have had to deal with this situation as ground floor tenants several times and it does seem that you feel stuck and alone facing this issue which can clearly drive anyone crazy. It is mentaly unhealthy. Based on my experience, The best way is to get the landlords involved (if renting) but if they refuse to soundproof the flat, the next option is to contact the council then if that fails too the final option is to move. It is honestly unfair and very frustrating but in the end we feel that we have to save our sanity. We have done it in the past and we might have to do it again based on the new neibours who just moved upstairs. It is really hard not feeling at home in your own flat and being forced to live with somebody else's noise as if they were inside your own flat. If anyone has a miracle solution, I'm all ears but I do agree that there should bea law to protect tenants from noise nuisance or forcing landlords to soundproof a flat.
Fran - 12-Dec-18 @ 8:29 PM
I have lived in a first floor flat, which is a Council property, where the local council are the landlords. I first moved there back in early 2006, and, as nice and quiet as this area usually is; I started to notice an increase in anti-social behaviour and crime - it's a very long story, so fast forwarding to July 2017, the neighbours who lived above me were private tenants, who were generally very quiet and bearable to live below, that is until they moved out and then a young, professional couple moved in, and as the property upstairs is private, that clearly meant that they probably had different privileges and are able to make any changes to any of the rooms. On the day they moved in, I couldn't help but become aware of a lot of laughter and loud speech and much heavy thumping across the floor, then to get a knock on my door from the female tenant, introducing herself and asking if I could possibly swap external sheds, so her boyfriend could store his motorbike; this I had no problem with and was happy to oblige, although she came back, saying the shed wasn't big enough, so ever since then, the motorbike sits outside. I am not used to anyone living above me, so all the subsequent days, all the thumping about was a massive culture shock to me, and as they'd just moved in, I made those allowances for them to get settled in, rearrange their furniture etc. As each week approached, I noticed an increase in the noise, when they got home from work, they would come up the stairs, fairly loud voices, then their front door, and as they entered, sounded like the feet of two elephants, they would constantly stomp around their flat (no soundproofing unfortunately), and for some strange reason, he would stomp on the floor, so it would directly affect me and make me feel very uncomfortable; I would then hear their TV, which, I could only distinguish as a heavy, rumbling, almost computer-game sounding noise, which may be amplified with a Sound Bar. I would sometimes hear him shout and swear. This was a real worry for me now, as I dreaded that a nightmare was coming true, leaving me thinking about finding some way to move out. Almost a year ago now, it was a pleasantly quiet evening, as they seemed to be very quiet and I could only hear their TV at a low volume, so I felt more relaxed and at ease with this, until I went to bed, I heard it move quickly into his bedroom and started stomping up and down repetitively, and shouting, thus making me feel very angry and vulnerable, and as much as I was tempted to shout at him, I needed to consider my personal safety and "bite my lip," although I had emailed my local Council, where they had sent someone round the following day, and since then, this behaviour has never been repeated. It still carries on occasionally! I have had to raise a few complaints, to be told that they don't have Housing Wardens anymore, and that Police have no authority to make any arrests, so I was advised to download a 'No
Pauly - 1-Nov-18 @ 11:27 AM
There is a new gut that's moved in below me recently and as it stands at the moment whilst I write this I can hear his radio clearly over my tv and I have it at a reasonable level whereby I can hear it but it's not annoying others and I can't hear it. I don't want to go down to them as it's two guys and don't feel comfortable. So Ihave banged on the ceiling countless of times but to no avail. They have ignored me. The only other option is that I have emailed the landlord and asked them to speak to them. I am up for work early morning and want to relax when I get home from work is that so wrong ?
Shirls - 24-Oct-18 @ 9:16 PM
Soundproof underlays should be compulsory for any tenant above the ground floor. I live below a tenant with mental health problems who has no carpets - bare concrete floor and some hard flooring without underlay. She wakes up at 11pm every night and wakes me constantly throughout the night. I hear everything through the floor. Hundreds of knocks, bangs etc throughout the day. She drags furniture around and sweeps the concrete floor obsessively. The Housing Association have spoken to her but only after months of noise did they visit. They tried to turn the situation around and blame me for uspetting the tenant by knocking on her door at 4am after weeks of endless nocturnal noise. This was after I had put a polite note through the door and an amicable chat (which had minimal effect). They basically said tenants can have any kind of flooring they like, and make whatever noise they like, whenever, within their property. Technically this sounds reasonable. In reality, the tenant below is driven slowly mad. To then be blamed for someone else's unreasonable behaviour makes you feel utterly powerless. I was shocked at the sheer rudeness of the Housing Association. Twice I was told to try earplugs and patronised and lectured at. When I offered to show the HA the apparently upsetting note I posted the visitor refused to even look - I suspect because they know it was actually reasonable. This has really changed my opinion of social housing. I no longer respect HA staff, and am utterly shocked by how they refuse to ask tenants to fit cheap and simple soundproofing. The SNP in Scotland have looked at this. I know that in Edinburgh carpets and vinyl underlay are compulsory. Progressive thinking at last.
Quietlife - 19-Oct-18 @ 9:06 PM
I rent a first floor flat and the guy above me moved out a few weeks ago and a new single older guy has moved in. I never had any noise issues with the old tenant but this new guy is a nightmare neighbour. Constantly walks like a troll, always has an outside voice on the phone and to top it off, he suffers with tourettes. The wooden floors above me just amplify everything he does. His tics are a constant drone and driving me insane/stressing me out. He's only been here for 2 weeks and I already want to move. My lettings agent can't do much about it other than forward noise complaints to the landlord of upstairs. I don't want to approach him because he comes across very arrogant and inconsiderate. I also hate conflict. I've found some comfort in reading other peoples stories and knowing I'm not alone. The way things are going I'm probably just going to move for the sake of my own sanity and well-being. To anyone reading, you're not alone. All I can say is do all you can in a situation like this but don't be too proud to not throw in the towel and move because you'll only make yourself ill. Life is too short so choose to be happy.
Jonny - 18-Oct-18 @ 9:04 PM
I rent a first floor flat and the guy above me moved out a few weeks ago and a new single older guy has moved in. I never had any noise issues with the old tenant but this new guy is a nightmare neighbour. Constantly walks like a troll, always has an outside voice on the phone and to top it off, he suffers with tourettes. The wooden floors above me just amplify everything he does. His tics are a constant drone and driving me insane/stressing me out. He's only been here for 2 weeks and I already want to move. My lettings agent can't do much about it other than forward noise complaints to the landlord of upstairs. I don't want to approach him because he comes across very arrogant and inconsiderate. I also hate conflict. I've found some comfort in reading other peoples stories and knowing I'm not alone. The way things are going I'm probably just going to move for the sake of my own sanity and well-being. To anyone reading, you're not alone. All I can say is do all you can in a situation like this but don't be too proud to not throw in the towel and move because you'll only make yourself ill. Life is too short so choose to be happy.
Jonny - 18-Oct-18 @ 6:40 PM
I own the bottom part of a concerted Victorian terraced house in a quiet neighbourhood. I’ve lived here for 6 years. The flat above me is rented out. Up till 6 months ago it has been ok. There is very little soundproofing but the previous tenants were respectful and did what they could to reduce noise and we got on well.They had two young kids and a dog. The next lot were unpleasant and rude right from the start and acted as thought they had moved into a detached property with absolutely no regard for me .when I tried to ask them if it would be possible to enter and exit quietly in the early morning they ignored me. They slammed the front door and allowed their kids to thunder around upstairs and shout in the communal hall which of course woke me up. It was impossible to speak to them and so I wrote a letter which they didn’t respond to. They were very arrogant and no one was going to tell them what to do! There is laminate flooring laid directly on the ceiling above my kitchen...it became impossible to use the kitchen at meal times , or to sleep in my bedroom... in fact I stopped using most of my house because of the constant all day, 7days noise above. It became like a torture. I became more and more stressed out and unwell, unable to sleep , became depressed and anxious. They man who was an ex army man intimidated and threatened me one day. I had to go to Victim support . The police said they couldn’t arrest him as there was no witness. I have used my back entrance to avoid them and haven’t been on my street since the incident. The agent and owner couldn’t care less...they just want their money. I became too unwell to contemplate moving and felt very trapped and I was very concerned for my mental wellbeing. Even a letter from my doctor got no results from the agent or owner. The people behave like hooligans and have damaged the cornice in my living room with jumping off furniture on to the floor. This house was not designed for such rough treatment. I will have to pay for most of the repair. They are moving out soon , thank God, and I am going to install sound proofing in my kitchen, at vast expense. I already had to pay for half of a carpet to be laid in the lounge upstairs , as the owner would not have done it otherwise . There is no law whatsoever to protect people in these situations and I feel it’s about time this is taken seriously by local governem and a law made that insists on people putting down laminate flooring also putting in soundproofing. I don’t know if I will ever be happy in this house again as it has been so traumatic.
Fed up - 16-Oct-18 @ 9:48 PM
Council environmental units are toothless. They have no real power to help you. My very noisy neighbour upstairs owns his flat. He spent 9 months renovating it with excessive noise every day. He now has laminated flooring and it's a nightmare living under him and his two children. Talking to him was a waste of time as he was very aggressive and threatening. The only way to escape is to move house which I'm now in the process of doing. After 24 years of happiness in this house, I've been forced out for the sake of my own sanity. I have a heart condition and the stress could kill me. The guy is half my age and if I was still young I'd have kicked his head in by now. I've tried retaliating with loud music but he ignores it and it's like self harming as I would rather not sit through the loud music myself. This is mental torture and I can see a day when someone in my situation will end up killing one of these noisy neighbours.
Paddy - 1-Oct-18 @ 1:09 PM
I am in an upstairs flat and after a couple years of moaning from me I finally managed to get the housing association to soundproof my floor. This however doesn't help with the tenant in the downstairs flat and the excessive noise she produces by slamming doors constantly as this shakes the building and causes a huge amount of stress for me. I can't enjoy my home.
Sue - 29-Sep-18 @ 4:27 PM
I am in a private flat which is directly above an electric gate which opens day and night to let cars in and out. It can be opened manually by anyone so is totally pointless. It is a total nightmare and the landlord will do nothing as he values a false sense of security over my wellbeing, he has a "if you don't like it, lump it" attitude. It's totally infuriating and I will be complaining to environmental health.
James - 28-Aug-18 @ 10:34 PM
Moved to me housing association flat 3 year ago. Biggest mistake of me life. Metal gates on stairwells banging night and day. Trying to move because of a heart problem. Banging gates are ruining my life. Depressed
John - 23-Aug-18 @ 12:53 PM
I've just moved into my flat I've been here for about just over 2 weeks it was quiet for a week or more but a young girl life's upstairs she's stamping all the time I've been in bed and I've been woken up so I liy there for a bit and then there a big band in the center of my bedroom ceiling witch is her bathroom above my roomand in the evening she puts her music really loud and it still continues
Jord - 5-Jul-18 @ 12:38 PM
Hi, I'm on the flip side to this. I live in a rented first floor converted flat with my husband, 5 year old son and 2.5 year old twins, and we've just recently renewed for a fourth year. The problem is our downstairs neighbour (let's call her Cece) bought the flat below on leasehold just under 2 years ago. We were abroad when the sale went through and the agent described her as "highly strung"...and he wasn't wrong! I'm the type of person that likes to get on with everyone and help those around me whenever I can. We both have access to the shared garden and the first thing Cece did was increase the height of the garden wall that divides our garden from the neighbour's (without permission from the landlady/freeholder and much to the annoyance of the neighbours!) She told me it was because she wanted some privacy (note she bought a ground floor flat in a terraced house!!!) She then complained about the neighbours making too much noise in their garden, then about their dog barking but then the real problems began when my twins began walking in February last year...well, running! I totally understand this is exceedingly unpleasant and once she explained the problem we have done as much as possible to try and control and stop them, this has lead to us continuously shouting at our kids. We've spoken to the agency (the floorboards are creaky and even if we're just walking it can be heard downstairs...we hear all our neighbours walking around, downstairs and next door, so I know she can hear us) to ask them to put a runner carpet in the hallway where there is very cheap looking laminate flooring with, I suspect, little or no insulation, and after a year waiting the reply from the landlady is as follows: "We are not willing to purchase rugs at this time. When we converted the house into flats we used all the required sound proofing equipment and the council tested it. I do not recall ever receiving a complaint from any of the previous occupants of the GFF." We have been using our kids' foam letter & number squares which Cece origianally said did improve things slightly. Things have been made even more unpleasant in recent months with the garden share, obviously we use the garden where we have a trampoline (bought three years ago) right at the back, as far away from her patio doors as possible. We try to keep the kids away from the decked area outside her doors (which Cece had put down, again without the consent of the landlady/freeholder and then expected her to pay for it!) but that isn't enough for her. She has spoken to the landlady to have the garden divided and she is currently collecting estimates to have the work done (have no idea who will be paying for it or how they will execute it), we are hoping it goes ahead and is completed whilst we are away on holidays! Today though was the final straw, when my son got home from school at about 5pm I took the kids down to the garden to play on the trampoline for a bit before dinner and s
BGM - 26-Jun-18 @ 8:46 PM
I have started a petition to make it law to make all property that is above another property to require efficient soundproofing. If this affects you, someone you know or you sympathise with those of us affected please sign it and share it to get this moving. Click this link to sign the petition: https://petition.parliament.uk/petitions/221417/sponsors/new?token=1HpKRDZxkS59TSRLnvF
K J Emm - 4-Jun-18 @ 4:37 PM
Hi, On the answer above, if we have found in the planning permission that soundproofing was a condition for it to be granted. What is the next course of action? Thanks, R
RTait - 7-May-18 @ 4:18 PM
I've had a 4 year problem with neighbourskids noise. The tenants are pig ignorant chavs who accept no responsibility.Their landlord does not accept the lease covenant to insulate the floors and has no interest. Environmental services have no interest either and threatened us with a fine for retaliatory noise. My wife has been gravely ill and does not venture from our back room as she is traumatised. Anyone who believes there is a procedure in place to deal with trashy tenants, ignorant landlords or'helpful' local councils are simply dreaming. The reality is that nobody gives a monkeys and the scum and filth get away with it. In my experience thanet council are as uncaring and callous an authority as you could wish for. There is no respect for ordinary people and we can expect no help from anybody.
alf - 28-Apr-18 @ 11:47 PM
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