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Noisy Flat Above is There Anyting We Can Do

By: Jeff Durham - Updated: 18 Sep 2020 | comments*Discuss
 

Q.

We live in an old house (1890) that has been converted into flats, and the noise from the flat above is quite intrusive at times. We can hear footsteps, voices, items being dropped on the floor etc. We have addressed the problem with our new neighbours by letter and things have improved a little. The issue is that the flat is rented so the problem doesn't feel like it will ever go away. Barring expensive insulation solutions is there anything we can do to lessen the noise?

(Miss G Bell, 10 September 2008)

A.

If the house was converted into flats after you moved in, the first thing to establish is whether or not planning permission was granted for that. And, if that was the case, then you should be asking if soundproofing was specified in the plans and if that was one of the conditions of permission being granted. Even if planning permission was obtained at the time, with or without soundproofing, there are still things you can do.

Firstly, you should try to speak directly to the neighbours in question. With disputes that arise from noise levels, it’s often the case that the people concerned are not even aware that they are causing a problem. Therefore, in explaining the situation to them, it may be perfectly possible to rectify the issue amicably. If your neighbours are uncooperative, however, the next stage should be to inform the landlord of the property (as you state that it is rented) and ask them to speak about the noise issues with the neighbours themselves. It may well be that your landlord will be sympathetic to the problem and make provisions for having soundproofing installed underneath the floor above. Alternatively, a stern rebuke from the landlord might be sufficient to eradicate the problem.

Should all of the above fail, you should contact your local authority who will appoint one of their Environmental Health Officers to look at the case. Since the Noise Act of 1996 was established, an Environmental Health Officer can issue a warning to your neighbours if noise levels exceed a certain level. This warning can then be followed by a fine if the tenants fail to reduce their noise levels. Further action can also be taken.

Your question doesn’t mention excessively loud music, however, nor does it state at what time of day the noise is occurring, and these are two fairly important factors. For example, if it’s simply “footsteps, voices and items being dropped” as you suggest, it may simply be a case that better soundproofing is needed in the property. Also, remember that your local authority is going to look more closely at excessive noise levels which persist between the hours of 11pm and 7am, and allow a little more leniency at other times.

If you feel as though you have no option left but to turn to the Environmental Health Department, make sure you keep a log as to what time of day the excessive noise is taking place and what it consists of. You should also see if you can get any fellow neighbours to do the same, if they the noise levels have become an issue to them too. All information you can gather will assist the Environmental Health Officer if they decides to investigate further.

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@Christina - I would call up their Housing Association & ask them to check the lease of their tenants. Most tenancy agreements state "soft flooring e.g carpets" need to be installed if you live above ground floor. Hardwood flooring or just floorboards are not allowed & they could be breaking their agreement. Do not spend £1000's on soundproofing your ceiling. It doesn't work & only muffles noises. Get them to install carpets preferably with a thick underlay. Their landlord will help toward cost due to the impact it's having on your household. Complain to them about the level of noise & then Environmental Health's Noise Team if they don't resolve it... hope that helps. I know exactly what you're going through bc it's happening to us too..
Price - 18-Sep-20 @ 10:18 PM
A play my music quite loudy in general..but have the respect to generally turn down at 11pm....sometimes a don't what us my sittuation
Caz - 13-Sep-20 @ 4:56 PM
Hi. We bought our flat in December 2018 after much scrimping and saving and we were so happy and proud of ourselves... Until the first night spent in the flat. It soon became obvious the people above don't sleep during the night, them and their dogs are active all night long and there's no insulation between floors (we even hear their alarms in the morning). We talked with them, we pleaded with them and to be fair they've stopped listening to loud music during the night, but they're still active, talk, drop stuff, watch TV, the dogs run around (no barking though) and it's getting to us. There's literally been no nights since moving in when we haven't been woken up. If we're lucky it's just a bang, them probably dropping /throwing something on the floor, but generally it's something that keeps us up for longer, like them falling asleep at 3-4-5 am and their phone alarm starting at 6am (sometimes 4 am), ringing and vibrating on the floor, for over an hour because they can't hear it after being up all night. We recently found out they're tenants from a housing association. We want to install something to soundproof, but is there any way/do we have any right we can ask the housing association to contribute to this financially? Thank you!
Christina - 13-Sep-20 @ 12:18 PM
I live in a block of flats. When I moved in all flats were residential apart from two holiday homes which were no problem.Then the flat above me and opposite me were sold and became holiday lets. The soundproofing is practically non-existent and the constant weekly coming and going of holidaymakers is incredibly noisy. While they are here they drop heavy objects, scrape furniture around, bang doors and cupboards. Twice one week we were awakened at 3.30am with a holiday maker banging on the door for entry(despite there being an intercom system to every flat) wearing only a shirt! Can I put up a notice stating that the soundproofing of the flats is very poor and remind them that dropping heavy objects, stomping around, slamming doors and cupboards and generally whooping it up is very disturbing to residents as the noise travels directly into their HOMES?
Bella - 26-Aug-20 @ 5:43 PM
We live in a ground floor flat and the 2 kids above don't sleep. In the words of another poster,they just use the floor as a trampoline. What's worse is that they seem to have more kids coming over quite often and then the noise becomes far too great. Very loud bangs and thumps as well constant running from one side of the room to the other. As a point of reference, I bought 32-36 decibel cancelling earplugs and was still woken up at 2am by them.This is all done at literally only 11pm to 7am. They seem to sleep in the day. This didn't occur much before but Ibelieve they've had a carpet removed and that's the reason for the increase of noise. I sent them a letter and bang on the ceiling to let them know they're making too much noise, they stop for a couple minutes and resume again. Is there anything I can do? When I was reading through the act that states you can't exceed a certain decibel limit in the time between 11pm to 7am, it didn't include sound from footsteps within it and that seems to be where almost all this noise is oroginating from. Has anyone had and dealt with the same problem? Although I suspect that those who've successfully dealt with thier problems won't be visiting a problem neighbours forum anymore.
Botman - 22-Aug-20 @ 11:44 PM
My parents own and live in a semi detached property, they have been there for over 40 years. The adjoining property is owned by a private landlord and is leased to a couple and their 4 children. The issue is the volume of the TV next door, it is so loud that even when my parents have their TV on they can still hear the constant background noise from the TV next door. I have been to stay with my parents for a few weeks and have experienced this constant background noise, you can’t have a peaceful relaxing moment in the living room and as I say, even with the TV on there is still the distracting drone from the TV next door. I am very concerned as the stress this is causing my mother is making her ill, my father also isn’t in the best of health. My parents have spoken on several occasions to the neighbour who is very dismissive and on one occasion even said that they don’t own a television. They have also spoken to the landlord who says that there is nothing he can do about it and they should contact the environmental health, although in fairness he did have a word with his tennant. My parents have been documenting the times this happens. They are concerned that environmental health will not be able to help as it’s not banging music in the middle of the night it is the constant drone from a TV. At first I thought they were over reacting but having experienced it I now understand that they really aren’t. They are at the end of their tether, what can they do? Many thanks, a concerned son.
Worried son 75 - 16-Aug-20 @ 10:19 AM
I think due diligence should be a mandatory part of moving house. In other words you would have to visit the area prior to moving in and speak with the people who will be your neighbours and both give and make an undertaking that you understand peoples hours of activity the possible noise production and that you accept it , or alternatively if you are moving in that you yield to the lifestyle that the current residents have and for any behaviour that falls outside of the undertaking you may be asked to move. This could be monitored by the solicitor completing the purchase and thereafter by newly created voluntary parish councils.
Mis Ty - 24-Jul-20 @ 1:28 PM
HI, I am looking for advice about playing instrument in the flat. Me and my son play violin , he is getting ready for his GCSE in music. I usually tend to play till 20.00 sometime till 21.00 (when he is not in) in the room which is above my garage instead living room which is above my neighbour. I close windows and doors to minimalist noice. when I checked the level of noice with the my phone it was no more than 30db in my garage and my steps were causing more noice than music. this measurement is just indication and give somepoint for discussion. I do not know yet what is the level of noice in my neighbour flat. He demands me to play only when he is out of flat it is usually from 8.30 till 17.30 ish. he works irregular shift pattern something like 2-4 days work one day of etc. I work too and very often I finish after 17.00. where I can ask my son do early practise , I need some more flexibility. also I do not want to be limited to the time when he is out, if I have day off playing it is because I do not have time but when I have time I want to play and do not mind if my neighbour is in. living in flats is never perfect , it is take and give. I am happy to make some additional sound proof floor etc but I cannot allow someone to limit me to his working pattern. we both have right to have enjoyment from living in flat but you cannot requite full silence on expense of someone else. council is not helpful , government website and citizen advice have very vague information in this matter. Any advise will be helpful about what are my rights to practice and what time is allowed and limit of noice which is acceptable . thank you . Marta
marta - 21-Jul-20 @ 10:05 AM
HI, I am looking for advice about playing instrument in the flat. Me and my son play violin , he is getting ready for his GCSE in music. I usually tend to play till 20.00 sometime till 21.00 (when he is not in) in the room which is above my garage instead living room which is above my neighbour. I close windows and doors to minimalist noice. when I checked the level of noice with the my phone it was no more than 30db in my garage and my steps were causing more noice than music. this measurement is just indication and give somepoint for discussion. I do not know yet what is the level of noice in my neighbour flat. He demands me to play only when he is out of flat it is usually from 8.30 till 17.30 ish. he works irregular shift pattern something like 2-4 days work one day of etc. I work too and very often I finish after 17.00. where I can ask my son do early practise , I need some more flexibility. also I do not want to be limited to the time when he is out, if I have day off playing it is because I do not have time but when I have time I want to play and do not mind if my neighbour is in. living in flats is never perfect , it is take and give. I am happy to make some additional sound proof floor etc but I cannot allow someone to limit me to his working pattern. we both have right to have enjoyment from living in flat but you cannot requite full silence on expense of someone else. council is not helpful , government website and citizen advice have very vague information in this matter. Any advise will be helpful about what are my rights to practice and what time is allowed and limit of noice which is acceptable . thank you . Marta
marta - 21-Jul-20 @ 1:42 AM
I have lived in my 2nd floor council flat for over 20 years and bought up my two sons here without issue. A couple of years ago people moved in above me, they bought the flat. They have always been noisey, they also have wooden flooring and they wear slippers that sound too big as they drag themselves around their flat. I’ve alwaysconsidered that we live in a block and there will be some noise so I have always had carpet. However, they have recently had a child and he is constantly banging toys and objects on the floor, day and night. They complained during lockdown that smoke from my cigarette (as I smoked on my balcony), was going into their windows. As a neighbourly gesture, I stopped smoking on my balcony (even though I smoke less than 20 a WEEK, and they have barbecues on theirs!), yet the noise from upstairs has worsened. I have recordings of the banging etc. All I really want is for them to carpet their flat as the noise is really making me depressed, can I ask the landlord (local authority) to force them to lay carpet? I’m at my wits end. The banging noises start from around 6am when the child wakes up and goes on all day, literally only stopping when the child is asleep. I cry most days because of this, I don’t know what to do. Any advice would be gratefully received. Thank you
shorty - 13-Jul-20 @ 1:14 PM
HI, I am looking for advice about playing instrument in the flat. Me and my son play violin , he is getting ready for his GCSE in music. I usually tend to play till 20.00 sometime till 21.00 (when he is not in) in the room which is above my garage instead living room which is above my neighbour. I close windows and doors to minimalist noice. when I checked the level of noice with the my phone it was no more than 30db in my garage and my steps were causing more noice than music. this measurement is just indication and give somepoint for discussion. I do not know yet what is the level of noice in my neighbour flat. He demands me to play only when he is out of flat it is usually from 8.30 till 17.30 ish. he works irregular shift pattern something like 2-4 days work one day of etc. I work too and very often I finish after 17.00. where I can ask my son do early practise , I need some more flexibility. also I do not want to be limited to the time when he is out, if I have day off playing it is because I do not have time but when I have time I want to play and do not mind if my neighbour is in. living in flats is never perfect , it is take and give. I am happy to make some additional sound proof floor etc but I cannot allow someone to limit me to his working pattern. we both have right to have enjoyment from living in flat but you cannot requite full silence on expense of someone else. council is not helpful , government website and citizen advice have very vague information in this matter. Any advise will be helpful about what are my rights to practice and what time is allowed and limit of noice which is acceptable . thank you . Marta
marta - 10-Jul-20 @ 2:58 PM
Been living in a ground floor flat for 6 years, the neighbours are aware of the noises however it continues, majority often the time it’s deliberate banging to wake me up early and throughout the day.I’ve complained several times the housing Association keeping say let’s discuss let’s discuss.I’ve said to them the solution is to soundproof my home or move me —— have they no.I’m still here being woken up in the morning unable to concentrate on work in the day too tired to play with my daughter too tired to even join a meeting it’s a joke.There’s no consideration given at all.Sick to the teeth of it.
Fed up - 8-Jul-20 @ 8:37 AM
Haven't posted in a while but I posted on the 14-Feb-2020 if anyone wants a background. Thank you to @fedup2020 & others for responding. Honestly it's just been a total nightmare for the last couple months. We've had the Housing Association write & call him. We've had the Environmental Health Noise Team write to him & the police also call upon him. This man is 68 years old & has been there for the best part of 40 years & has been doing this apparently for decades as he's been there since the 80's! He isn't a feeble old man either - he could possibly outrun a 20 year old as he's so much full of energy - it makes anyone around him begin questioning if drugs aren't involved. His tenancy agreement states that he can't have hard or laminate flooring but the landlord is reluctant to enforce this rule as they ultimately cannot force him to put carpets down. We contacted the police when he jumped so forcefully that our ceiling now has cracks alongside the whole length of the living room & our light fittings are hanging on the cord as they became displaced. They said that this was a matter for the landlord & not them even though it's criminal damage. They said that it would be difficult to prove his intent. Our neighbour also wrote a letter to the Noise Team telling them to "eff off" & they said they have "logged" this. We also live in a converted Victorian building, have a lovely large garden & have spent thousands doing this place up & now we're just looking to move once this whole covid situation is over. Seems like this is the situation across the board. You have inconsiderate & nasty tenants who give everyone in social housing such a bad name & then moan when homebuyers want houses nowhere near council areas. Wonder why? I have taken to just being as obnoxious back as much as possible. This is completely a world away from the type of person I am. I don't even think my voicebox would even allow my voice to get high as I'm typically a calm person, however I've learnt to raise my voice quite high even though it cracks. So I'm slamming doors, knocking on walls, sometimes I'll play music quite loudly and also have taken to stomping around. This produces results. He goes quite for days at a time where we can sleep. Then he starts his rubbish again from the crack of dawn at 5am right up to 12am. He has no job, no responsibilites nor has he ever worked. The downside is that it's utterly exhausting. My mum is largely frightened of what's happening & honestly this place just doesn't feel like our home anymore. I find it odd how someone could enjoy aggravating their neighbours knowing that it will mean they have to put up with noise too. I've also had fake conversations with people from the Police to the Environmental Health loudly so that he can hear what I have to say about his behaviour. This lead to a complete week without a single sound. He actually thought there would be an imminent visit to his address. It shows how
Price - 28-May-20 @ 3:17 PM
Yep, The council flat i have lived In now for Just under 40 years, its prefabricated ceiling was meant to be replaced on two occasions. But at last minute funding cut. For years have got on with it,tbh it got annoying with family whose son used to use the floor as as a trampoline, also another occupant had a domestic violence issue so I could sympathise, then seven years ago a family moved in suddenlythe mother and two children moved out after a few weeks.. It went very quiet for a couple of years, never really saw the guy, his car came and went thought he was working nights.. Then one Monday morning at 5:30 am crashing noise, police raid... Many plants removed he was arrested and as far as I know went to court it was all reported in local newspaper .. But he still remained in residence, never really spoke to him, then all of a sudden out of the blue several months ago he tells us we can no longer use the duel pathway as it passes his door, we take no notice. As its shared and me and my family, friends have been using it for years. Next thing we know he put a baracade up. That was removed by authorities, then covid came along and we get the most horrific heavy beating music for several hours a day... Contacted ASB. They don't want to talk to him about that just want me to compromise to solve situation by not using path.. So me being a mug went along with it hoping music would at least be turned down.... How silly I was. I have been on to council he has had letter and said it was covid stressing him out ffs. He doesn't sleep there but arrives miday then plays music until ten then goes wherever... Meanwhile because I'm on the most vunrable list, i have to stay put and put up with it, I use ear plugs as Bob has mentioned a good investment... But it should not be needed.
Neil - 16-May-20 @ 3:10 PM
I have lived in a purse-built new build block of flats since 2012. My husband bought the property around 2008. We never had issues with impact noise or flanking noise transmission from above until recently. In fact, we both thought the acoustics in the place were pretty good. However, as of lately, we can hear footsteps, chairs being dragged, furniture being opened and closed, objects being dropped, etc. This is quite disrupting as their activity causes the ceiling to creak at times. I suspect they had the floor changed from carpet to some hard finishes. I contacted our building manager for advice but they have so far ignored my emails. Is it normal under Part E of building regs. to hear footsteps and activity above? is it allowed to worsen the acoustic peformance of a flat, even if it is within building regulations? This is not the condition under which that we bought the flat and it has a detrimental effect on my day to day life since I hear their steps even with music or when I am on work calls. Thank you
Jemima - 14-May-20 @ 9:43 AM
I’ve lived with noise nuisance the last 4 years My neighbours above me live in a 1 bedroom flat and have purposely come into the Uk to have many babies to get a council house quicker There are 4 of them in total and all they do is bang on my ceiling with objects , bang the radiators , stomp , run etc It’s like a building site . I’m unable to read a book or just relax In my house ever . I spend most time uneasy , heart beating fast because of anxiety . And crying I’ve had the police involved, the asb team , mediators etc And no one is doing anything I think the only way for me to get anywhere is to take the council to court I have over 700 video evidence of the noise And both police and council have listened and done nothing ! Police keep fobbing it off to council Council aren’t bothered! Council said they will not be rehoused any time soon . Police said it’s hard to determine harassment so is a civil issue I’m at wits end And as pessimistic as this sounds Unfortunately I don’t think your gonna get anywhere . If you fight back like I have tried by playing loud music to deafen the noise You end up getting in trouble Whichis the most backwards unfair thing. So you have to tolerate being made to feel like a victim in your own home I’ve bought mine so I can’t just get up and move . However they haven’t so can’t Understand why the council don’t move them ! Even if they don’t give them a house , they should be moved to a ground floor flat! Whereby they can’t cause nuisance to there neighbour I feel everyone’s pain going through this and feel like this matter is not made as important as it should . As it has effected me really badly.
Chelleno1 - 11-May-20 @ 11:41 AM
I think the government should step in & offer to insulate all flats with good quality sound proof. I’m in my 3rd year of ASB one tenant was moved (he was partying for days & nights on end drugs fighting the whole time he was there local council did nothing for us) this flat was supposed to be a sensitive let however a young lady & 2 children moved in & the party noises were replaced by children running around screaming she has no control over them her friends & family visit they to just let there kids run around, Ive asked them to be mindful that I live here kids can play it’s just the running around that hurts. Yesterday I asked if she could stop the 5 children from running around as my husband was just discharged from hospital with covid19 & pneumonia & was still recovering. I was met by the tenant sister screaming in my face I was trying to keep calm & keep my distance all I could do was report it again to Knowsley housing trust. The tenant has broke the social distances rules but they just don’t care , we have got another move I’ve had to leave my beautiful ground floor flat for mindless people please pray I can get through the next few weeks till I move to a much more quieter home I’m disabled 57 yr old& the last 3 years have aged me 20 years who cares not the landlords these tenants near shortsharp shock treatment because at the moment they are treating the others absolutely shocking .
Sandy - 7-May-20 @ 7:42 AM
I live in a converted Victorian House and have been here for almost a year. I live on the ground floor and above is a young family with a child. Since we moved in its been constant stamping, Stomping, thudding, dropping items and now the littlenonenisnstartingntonwalk so he runs up and down all the time. I've spoken to them about the noise and it stopped for about a week. But started up again... Only worse. I ignored it for as long as I could (about 2 weeks) but go so fed up one no night and reported it to the Council. Long story short, the Council wrote tot hen and it stopped for a week but again started up and worse. I've spoken to the Council and they are not willing to do anything more... Even though they haven't investigated etc. I've spoken to the building agent and they have also written... But it hasn't stopped and has got worse. I eventually went back up again about 2 weeks ago and asked them to please be mindful. Unfortunately I was told that they are just living their lives and they don't appreciate me knocking on the door. I even got asked if I want them to wear 6 inch slippers? I tried to explain that even though they have carpets I can still hear them stamping up and down... Again I was told not to knock on the door again and in future put my concerns in writing. As far as they are concerned if I don't like it I can talk to the Council or move. Alll day today its been constant and I'm beginning to loose my cool. I've tried to be neighbourly about the whole thing... But I just can't anymore. Any suggestions?
Justinian1983 - 26-Apr-20 @ 11:21 PM
I have been living in my flat for about 8 years now. It’s a Victorian house converted to flats, I’m on the ground floor. The neighbour above me works from home and I mean all night, all day she constantly moving, dropping banging things what seems to be large objects around floor. I’m young person so in the begging it didn’t bother me as much as I was hardly home, or spent time at home. Now that I’m older and matured in life and little stable Im spending my time at home more, but with the constant thumping, heavy walking all hours of morning,day dropping of stuff I can’t take it! I went to my housing association about it but they just shrugged their shoulders and said ‘it’s just old houses nothing they can do!’ I was devastated because I thought how can I continue to stay here! I need To move. I don’t know if I have a case but now we are in lockdown it’s even worse and it’s just one lady living above me. So it baffles me at times how she can make so much movement. I can’t even relax and unwind With what’s going on as we are now on lockdown. So now I find myself constantly playing music to block the nose. People have said go and tell her, but we have had issues in the past where we have not resolved anything..so there is no way I can approaching her again! Mentally this has effected me with sleepless nights and headaches. After lockdown I need to seek other opportunities with housing association
TT - 19-Apr-20 @ 11:45 AM
I live I a block of 3 flats with my mother (I am only a child). We constantly hear him banging on the ceiling and we are really struggling to put up with it anymore. We will hold our hands up and admit we have done it back but only because it frustrates us so much. We actually thought he was a nice man when we first met him but we then went on to find out he smokes weed on a regular basis and it must of started when he was banging or something then we just obviously did it back. He has once come up but he hasn't stopped and we don't think he will. It's just been getting worse and worse. He is making us feel intimidated and scared. We just don't know what will come next.
Finley - 7-Apr-20 @ 10:18 PM
JUST letting you all KNOW; my UPSTAIRS neighbors are CRAZY POTHEADS, my former military training helps but I tried the fire-on-fire approach but you END UP not ONLY exhausting THEM but yourselves. I figure I would train them because the guy on the Harley motorcycle has a sign made of some kind of material to survive heat & cold rainy nights. NOW he found out that I'm former military (JARHEAD) from his boss who runs a laundromat downtown. I could create a nightmare for THEM but in actuality it's not entirely THEIR faults. I moved into an apartment complex that must be 55 years old! Bad noises when they use the PLUMBING; creaky floors and their weights MAKE sounds to the equivalent of woolly mammoths. I advise you to seek a newer rental somewhere. Why get caught up in their GAMES?! I use ?? headphones that muffle out most of the irritation. I THINK SOME FOLKS are MISERABLE; DOPERS, immaturity is THEIR angles my friends. I tormented THEM but it did get a lot quieter but it TAKES TWO TO TANGO. JUST consider a FUTURE MOVE... I am thinking about it in September when my year LEASE expires... BJ
Bob - 5-Apr-20 @ 1:36 AM
I live on the ground floor in a block of 6 flats. The neighbours in the flat above me are a couple with a child and are constantly banging and shouting. It sounds like they're jumping off furniture and throwing things around, the child also bangs on the walls sometimes. It's given me headaches at times and is really stressing me out at the moment because we're in a lockdown and spending nearly all day indoors while working from home and schools are off. Their neighbours opposite have commented how loud they are before in the past also. They aren't approachable at all and even when saying hello in the past just turn their head and walk on. I got really angry recently and banged back on the walls loudly which they responded by banging back exactly the same and then carrying on (although it was likely the child) I don't feel i can knock and am not a confrontational person, i also feel leaving a letter would have no effect. They don't make noise in the early hours or when i am trying to sleep so do i have any cause to complain? Other people i have spoke to simply say "Thats the problem with flats isnt it" I love the area i live in but it's getting to the point where i am thinking of moving just because of them.
Simon - 4-Apr-20 @ 7:20 PM
I live in a Victorian style flat. It is converted from a house so I have neighbours above me. When I first moved in I was told it was a woman and her older son living there. 3 years on and it has became her her granddaughter of about 5 her son his woman and a baby. The noise is unbearable each day and night loud thumping stomping up and down stairs scraping sounds. I have asked before for them to be considerate. I am going to ask one more time then I have no choice but to complain to my housing association. I don't want to complain but these people are very inconsiderate the noise is very loud above my head I don't know what floors they have but it's so loud it is effecting my mental health I live alone and I consider myself as quiet I play music loud maybe once a month. It is very selfish. I don't understand why her older son his woman and their family don't have a house of their own.
Natty - 1-Apr-20 @ 8:09 PM
This is a message for Price who posted on the 14th of February 2020. I can relate to your situation and by the way, for what it is worth, you have my complete sympathy because the situation you described about the man who made your home life a daily misery sounds absolutely awful. Trust me, I know what it's like, having suffered for decades because of a combination of poor quality housing, anti-social and inconsiderate neighbors, and worse still, local authorities and housing associations who stand by and do nothing to help people in a similar situation. They may fine a person for blasting loud music from time to time, but they rarely (if ever) do anything to address the issue with poorly or inadequately insulated flats and houses. They are fully aware of the problems such homes cause for people who live in them but they do nothing about it and so the problem drags on and tension builds up between neighbors and it so sad. I wish you well my friend and one more thing before I go, I agree with you about 'fighting fire with fire' even though two wrongs never make a right but what are you supposed to do? Sit back and be a doormat or punchbag for your inconsiderate neighbor?
fedup2020 - 21-Feb-20 @ 11:02 AM
This is for the attention of Miss Tracey Sayers. Your post touched my heart because the situation you described is similar to mine. I live in atwo-story block which clearly has no noise insulation and as a consequence, noise from my neighbor below seeps into my flat night and day. I have also made many complaints over the past 19 years to my landlord and little or nothing has been done to address them. To describe myself as depressed would be an understatement because I am at the end of my tether and I don't know what more I should do apart from moving out. Here in the London Borough of Brent, finding a decent home is comparable to searching for gold in a dustbin. I wish I could offer you some practical advice to help you cope with your situation but the truth is I'm in need of help just like you. The people that should be helping you and I and everyone else are the councils and the so-called governments, but most of us know from bitter experience that they are useless. I nevertheless hope that you will at least draw some comfort from knowing that I'm also suffering in what is supposed to be my home. Take care, Tracey.
fedup2020 - 21-Feb-20 @ 10:48 AM
I have a severe mobility problem and spend 3/4 of my week in my flat. I consider myself a quiet person and go above and beyond to keep things quiet, ie turning my tele low and closing doors quietly. Yet in the flat above me is a guy who is over 6ft who stomps and bangs all the time. He constantly drops things and never sits down, he just stomps from room to room and it's till 2-3am. I'm getting no sleep and I've had mediation and complained a number of times to the local housing association. There is no sound proofing at all, I hear him sneezing, coughing and even yawning. I've begged for sound proofing but been told it won't happen. What can I do. I'm so depressed and being disabled, moving isn't really an option?
Tracey Sayers - 21-Feb-20 @ 9:44 AM
Living in flats especially in social housing is a nightmare. I lived in a new-build, absolutely stunning flat with my mother for 8 years on an estate. The noise was incredible from feral kids being able to scream the place down into the early hours. Police & the housing association couldn't care less & even the majority of the neighbours seemed to grow deaf, never seemingly bothered about footballs being slammed into our windows. Made me think I was the one who was going crazy. So we swapped into another flat in an upmarket area. No more estates & we're the only house which is council ran. Everyone else are homeowners or private renters. We now have a man above us who lives alone & has been here for the last 30 years. This imbecile wakes up at 6am, stamps across his entire flat & keeps going till 12am. We get no sleep whatsoever. Blasts his TV nonstop every night. He has wooden flooring & apparently everyone who's lived here has moved out due to the noise this man makes! Recently after asking him politely to be considerate - we called the police & made a formal complaint to the association. This reduced things as he didn't expect this after years of getting away with his selfishness. I then began banging pots & pans loudly, pumped up the bass on my TV & played grime & rap music on full blast until 1am. This absolutely made his behaviour quieter. My advice is fight fire with fire. It actually & shockingly (& disappointingly) works! So looking to swap into a house - no more flats! I'm literally anxiety ridden. Why are people so noisy?? Why isn't there more soundproofing solutions?? I've been to private purpose built blocks & you could literally stick an elephant on any floor & no-one would be wiser. Britain has poorly built housing stock
Price - 14-Feb-20 @ 6:55 AM
Hey, I would any advice please^_^ So, there's this lady and her son, who lives beneath us, who for some reasonis obsessed with my husband and I. Since the very first day we moved here in 2017, this dusty broad and her son, refuse to just live their lives. On the first day here (wasn't even a full day) She heaved herself upstairs to our door to question me, as soon as my husband left. She came to the door asking if I actually lived here. She said she thought I was just helping my husband in. Now mind you, I'm a blackAmerican, obviously not from Scotland. She then goes on to question me further, like my answer was going to be any different. I said "And you are...?" And she just said, " Me and my son (who was 17 at the time) live downstairs " (pointing beneath us) Then she leans forward, and tries to push her face past the open door to see into our place.I said " Uh uh, no ma'am " and shut the door in her face. Every day after that, she and her son have tried to intimidate me, by slamming closet doors, banging on walls, ceilings or whatever surface they think would make a difference. Also, apparently we can't go to the bathroom without them needing to remind us that they exist. Then bang and carry on in there too. Doesn't matter what time of the day or night. Whenever I cook, they start up in the kitchen too. Banging on the ceiling and slamming their front door, as its nearest the kitchen. And there's more. Lol She sends her son up to knock on our door every so often, usually at 3 or 4 in the morning ( after one of us has gone to the bathroom) saying there'sa leak, coming from our flat. The first time this happened, we took it seriously, although still sceptical,just in case on the off chance, there was a leak, we didn't want that for them. So we got a hold of our landlords and they were already to suss it out. They checked our bathroom. Nothing.Then she tried to contact those clowns beneath us, but they wouldn't answer their door, or call our landlords back, after they left contact info in their lettre slot. They are always home. Also, her son on occasion likes to creep up to our door and flip the letter flap thing on our door. My bedroom is right across from the door, and I think sometimes he was trying to see into my bedroom, those times. When we hung a bunch of coats and sweaters, as to obscure his view,all that stoppedASAP. Anyway, here it is Feb 2cnd 2020 andthese clowns are still going. I'm sitting in my livingroom, typing this in my phone, and they are banging on the ceiling. They know I'm home just now because the livingroom light is on.And whenever they see that, they kick off. One more thing:I tried approaching my landlord, and all they did was put a lettere through their door saying if there's anything they can do, etc to please contact them.They are too freakin nice. So I went to the council last year, and opened a case. Everytime the officer came around,
Sea - 2-Feb-20 @ 7:40 PM
Horrendous tales, We need petition and support Nationwide about LAMINATE FLOORING HELL !!!We have had a laminate floor above us for ongoing 7-8 years. It is almost demoralizing. anger inducing, and seems to be fobbed off by our manager, it can cause stress with partners, turning inwards to each other, blame etc.Currently we are writing daily diaries for EVIDENCE.We where put on the spot legally, because of arguments over the ceiling.We had to defend ourselves Legally, our Legal Aid Solicitor advised diaries and we left them at his office files 1/2 years ago. This was to SAVE USfrom eviction !!!! Now we have sorted our problem, we tackling flat 20 above us The flat above is Leased, this Tower block is combination of council tenants, private renters and leaseholders. The last 1/2 years on and off of contacting Anti Social with reports is ongoing......The woman above moved into laminate flooring with one child, (the noise was chronic then)then had another two children !!!! The majority of the time she has deliberately added to thumping, banging football bouncing, screaming kids.We intend to stay patient and SEEK JUSTICE.I have NOT had contact with her for 2 years now, to save my own bacon. I am disgusted about lack of soundproofing allowed, Grenfeld, cheap and nasty housing!!!!
kitty - 1-Feb-20 @ 5:58 PM
Horrendous tales, We need petition and support Nationwide about LAMINATE FLOORING HELL !!!We have had a laminate floor above us for ongoing 7-8 years. It is almost demoralizing. anger inducing, and seems to be fobbed off by our manager, it can cause stress with partners, turning inwards to each other, blame etc.Currently we are writing daily diaries for EVIDENCE.We where put on the spot legally, because of arguments over the ceiling.We had to defend ourselves Legally, our Legal Aid Solicitor advised diaries and we left them at his office files 1/2 years ago. This was to SAVE USfrom eviction !!!! Now we have sorted our problem, we tackling flat 20 above us The flat above is Leased, this Tower block is combination of council tenants, private renters and leaseholders. The last 1/2 years on and off of contacting Anti Social with reports is ongoing......The woman above moved into laminate flooring with one child, (the noise was chronic then)then had another two children !!!! The majority of the time she has deliberately added to thumping, banging football bouncing, screaming kids.We intend to stay patient and SEEK JUSTICE.I have NOT had contact with her for 2 years now, to save my own bacon. I am disgusted about lack of soundproofing allowed, Grenfeld, cheap and nasty housing!!!!
kitty - 1-Feb-20 @ 5:58 PM
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