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Noisy Flat Above is There Anyting We Can Do

By: Jeff Durham - Updated: 5 Jul 2018 | comments*Discuss
 

Q.

We live in an old house (1890) that has been converted into flats, and the noise from the flat above is quite intrusive at times. We can hear footsteps, voices, items being dropped on the floor etc. We have addressed the problem with our new neighbours by letter and things have improved a little. The issue is that the flat is rented so the problem doesn't feel like it will ever go away. Barring expensive insulation solutions is there anything we can do to lessen the noise?

(Miss G Bell, 10 September 2008)

A.

If the house was converted into flats after you moved in, the first thing to establish is whether or not planning permission was granted for that. And, if that was the case, then you should be asking if soundproofing was specified in the plans and if that was one of the conditions of permission being granted. Even if planning permission was obtained at the time, with or without soundproofing, there are still things you can do.

Firstly, you should try to speak directly to the neighbours in question. With disputes that arise from noise levels, it’s often the case that the people concerned are not even aware that they are causing a problem. Therefore, in explaining the situation to them, it may be perfectly possible to rectify the issue amicably. If your neighbours are uncooperative, however, the next stage should be to inform the landlord of the property (as you state that it is rented) and ask them to speak about the noise issues with the neighbours themselves. It may well be that your landlord will be sympathetic to the problem and make provisions for having soundproofing installed underneath the floor above. Alternatively, a stern rebuke from the landlord might be sufficient to eradicate the problem.

Should all of the above fail, you should contact your local authority who will appoint one of their Environmental Health Officers to look at the case. Since the Noise Act of 1996 was established, an Environmental Health Officer can issue a warning to your neighbours if noise levels exceed a certain level. This warning can then be followed by a fine if the tenants fail to reduce their noise levels. Further action can also be taken.

Your question doesn’t mention excessively loud music, however, nor does it state at what time of day the noise is occurring, and these are two fairly important factors. For example, if it’s simply “footsteps, voices and items being dropped” as you suggest, it may simply be a case that better soundproofing is needed in the property. Also, remember that your local authority is going to look more closely at excessive noise levels which persist between the hours of 11pm and 7am, and allow a little more leniency at other times.

If you feel as though you have no option left but to turn to the Environmental Health Department, make sure you keep a log as to what time of day the excessive noise is taking place and what it consists of. You should also see if you can get any fellow neighbours to do the same, if they the noise levels have become an issue to them too. All information you can gather will assist the Environmental Health Officer if they decides to investigate further.

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I've just moved into my flat I've been here for about just over 2 weeks it was quiet for a week or more but a young girl life's upstairs she's stamping all the time I've been in bed and I've been woken up so I liy there for a bit and then there a big band in the center of my bedroom ceiling witch is her bathroom above my roomand in the evening she puts her music really loud and it still continues
Jord - 5-Jul-18 @ 12:38 PM
Hi, I'm on the flip side to this. I live in a rented first floor converted flat with my husband, 5 year old son and 2.5 year old twins, and we've just recently renewed for a fourth year. The problem is our downstairs neighbour (let's call her Cece) bought the flat below on leasehold just under 2 years ago. We were abroad when the sale went through and the agent described her as "highly strung"...and he wasn't wrong! I'm the type of person that likes to get on with everyone and help those around me whenever I can. We both have access to the shared garden and the first thing Cece did was increase the height of the garden wall that divides our garden from the neighbour's (without permission from the landlady/freeholder and much to the annoyance of the neighbours!) She told me it was because she wanted some privacy (note she bought a ground floor flat in a terraced house!!!) She then complained about the neighbours making too much noise in their garden, then about their dog barking but then the real problems began when my twins began walking in February last year...well, running! I totally understand this is exceedingly unpleasant and once she explained the problem we have done as much as possible to try and control and stop them, this has lead to us continuously shouting at our kids. We've spoken to the agency (the floorboards are creaky and even if we're just walking it can be heard downstairs...we hear all our neighbours walking around, downstairs and next door, so I know she can hear us) to ask them to put a runner carpet in the hallway where there is very cheap looking laminate flooring with, I suspect, little or no insulation, and after a year waiting the reply from the landlady is as follows: "We are not willing to purchase rugs at this time. When we converted the house into flats we used all the required sound proofing equipment and the council tested it. I do not recall ever receiving a complaint from any of the previous occupants of the GFF." We have been using our kids' foam letter & number squares which Cece origianally said did improve things slightly. Things have been made even more unpleasant in recent months with the garden share, obviously we use the garden where we have a trampoline (bought three years ago) right at the back, as far away from her patio doors as possible. We try to keep the kids away from the decked area outside her doors (which Cece had put down, again without the consent of the landlady/freeholder and then expected her to pay for it!) but that isn't enough for her. She has spoken to the landlady to have the garden divided and she is currently collecting estimates to have the work done (have no idea who will be paying for it or how they will execute it), we are hoping it goes ahead and is completed whilst we are away on holidays! Today though was the final straw, when my son got home from school at about 5pm I took the kids down to the garden to play on the trampoline for a bit before dinner and s
BGM - 26-Jun-18 @ 8:46 PM
I have started a petition to make it law to make all property that is above another property to require efficient soundproofing. If this affects you, someone you know or you sympathise with those of us affected please sign it and share it to get this moving. Click this link to sign the petition: https://petition.parliament.uk/petitions/221417/sponsors/new?token=1HpKRDZxkS59TSRLnvF
K J Emm - 4-Jun-18 @ 4:37 PM
Hi, On the answer above, if we have found in the planning permission that soundproofing was a condition for it to be granted. What is the next course of action? Thanks, R
RTait - 7-May-18 @ 4:18 PM
I've had a 4 year problem with neighbourskids noise. The tenants are pig ignorant chavs who accept no responsibility.Their landlord does not accept the lease covenant to insulate the floors and has no interest. Environmental services have no interest either and threatened us with a fine for retaliatory noise. My wife has been gravely ill and does not venture from our back room as she is traumatised. Anyone who believes there is a procedure in place to deal with trashy tenants, ignorant landlords or'helpful' local councils are simply dreaming. The reality is that nobody gives a monkeys and the scum and filth get away with it. In my experience thanet council are as uncaring and callous an authority as you could wish for. There is no respect for ordinary people and we can expect no help from anybody.
alf - 28-Apr-18 @ 11:47 PM
I have just moved into a bottom floor flat. The space, as I understand, is a reconverted shop area. In my room I can hear every noise their bathroom makes - from when they have the Tap running, to be toilet flushing, to the actual water hitting the shower floor. Then I hear it go through the pipes and I hear the trickling noise. It is extremely loud and keeps me awake and then wakes me up during the night if they go to the bathroom. I have mentioned it to my landlord and they say there is nothing they can do. Surely there is something as this is so loud and literally feels like their pipes are in my room?
Jen - 26-Apr-18 @ 10:27 AM
Having a brake down with the kids upstairs banging a round!
Ash - 5-Apr-18 @ 5:46 AM
hi, I would like to get some advice on a very serious problem I have with neighbours. I used to live in a flat owned by the council for over 9 years until they planned to knock it down. they found me a new flat with notting hill housing, I moved in 2012 everything was great or so I thought.the neighbour downstairs passed away and her alcoholic son moved into her flat, he started blasting his music all day long and when I spoke to him he gave me his number so I will call him if music is too loud, I called him and he put his noise down , the third time I called him he told me to f offthen started sending insulting texts, 50 of them in one hour, I called police who cautioned him and he apologised to police and since then he has been quiet. last September as I came into the building I saw the man who lives above me chatting with him at his door but when they saw me they both went intothe flat and closed door,[ the building is a house converted into 5 flats]anyway the neighbour below me kept complainingabout noise from my flat floor creeking when I walk. the problem was solved when I had carpets put in. but since I saw the man chatting to that neighbour I have been experiencing loud radio noise and excessive thumping of feet on floor. above my flat i I had previously not heared no noise from upstairs since moving in 2012.the noise could start at 7.30am and go on for an hourand the loud radio noise 11 am or 1 pm and wil be loud until around 1.30 to 2 am this has now been going on since I saw him chatting with the alcoholic neighbour, and this has been happening every day for over 7 months,and when I complained to him he said that he will get someone to kill me, when I called police they said they will get back to me which they did not when I phoned they sent emails to the police who came but still no answer but after a month I phoned and they told me that the case had been put down as a domestic dispute. I had police over again and they did the same. so I got police in again and they apologised for them not treating this as a threat to kill. they spoke to neighbours and made a report. its also funny that each time police came they turned the noise off ive called the noise team loads of times and they either come too late, the neighbour knows they are here and turn off noise or their noise goes very low when they arrive. I also saw neighbour below me chatting with wife of this guy above me and when they saw me they went in opposite directions and she has not been speaking to me for no reason.yesterday I received an email from notting hill housing stating that they are giving me a final warning and threatening me with an a.s.b order and threatening to evict me if I keep banging on floor, banging on wall and shouting at neighbours, all this is untrue,I AM THE VICTIM HERE and I am being treated as a criminal.. the neighbours have all ganged up to make it look like I'm the troublemaker.I have been making a diary of all the noise since nov
si - 23-Mar-18 @ 6:03 PM
Hi I have lived on my council house for 18 years now, the old lady next doormoved into a home and her house was sold, they did work In the house not sure whatbut people are now sleeping in what was a dinning room, previous tenants was okay but they had new one especially move in in September and this is now the second timehe has come round saying about my sons noise as he games he also has a sleeping disorder, anxiety just going through a autism assessment he is 18 years oldwhich has means he doesn't sleep he doesn't go out and this is how he communicates with friends he is under proffesinal people,where do I stand in regards to this please any help would be great full, I suffed with depression and PTSD, he making me feel unsafe in my own home I understand about the noise, but he has a min three bed house and it should just be him and his partner and daughter , but they have loads of other people staying there as well, please help, no negative please. Thank you
Smithy - 22-Mar-18 @ 7:26 PM
Hi, I have been living in Salford association council flat and my life is currently changing to a nightmare. I have neighbours in the flat below, who use to make a lot of noise by screaming, slamming the door and stomping heavily enough to make my floor vibrating. Them kids where running through the flat like horde of elephants. This situation changed after two pointless conversations and complain to the landlord. it became better but not perfect. Suddenly in last couple of weeks my neighbours from upstairs start causing the problem. All I can hear is heavy stomping, like someone try to break through the ceiling, dropping heavy objects and conversations to the sunrise or even longer. I have spoken to them twice with promise of better behaviour. Unfortunately it looks like things are going worse. I do not understand how really people can walk for 6 hours in the row during the night. I also do not understand why I will not receive any help from any authorities as I was told with my below flat neighbours that they will not request carpet on the floor or felt below the furniture due to poor families expenses. How about my expenses then. I do pay rent and I am respectful to my neighbours since I have moved in. Why there is no authorities in UK, which can deal with those problems.
onEdge - 22-Mar-18 @ 10:11 AM
I have a neighbour constructing an extension to rear of property up to boundary.My problem is two days ago I had rubble falling down my chimney (live fire) I called builder for advice and he advisedly me to turn my fire off and not use it.The following day he came and dismantled the fire and found remnants of flue lining and two very sooty bricks that had fallen He tried to take pictures inside fire opening but proved pretty inconclusive.My fire opening is now packed to stop any further fall until he can get back to rectify the situation.His suggestion seems to be relining chimney.Can you tell me if my neighbours have any responsibility,I am a 75 year old living solely on pension.
Kiesha - 15-Mar-18 @ 8:45 AM
We live in a ground floor flat which I own but upstairs is rented.I have a front garden but my front door is at the back. I have had a drug addict a man with three daughters and a dog whose mess was never cleaned up a couple who were seventeen with a newborn baby who screamed all night and every night.honestly there are two many to mention. Two young girls are in now and have put a table and chaires under my bedroom window the landlord is the biggest liar on this earth. Is there anything I can legally do . Thank you.
lizzy - 12-Mar-18 @ 8:44 PM
Hello, I live in a housing association flat. Lovely when a single man living above who I got on well with. New neighbours moved in a few months ago. First week...domestic violence. Just loads of noise in general. Three people. No carpet,just a lino throughout. They stomp,bang drawers,shout,try to rap til 4am. I spent some time with the lady and sorted everything out. Then there was another incident a few weeks later when again people turned up there was a lot of abusive shouting,threats going on...to myself as well. Even the police said that they didn't think it was suitable these people live in this block of flats as they were undesirable characters & known to them already. Obviously the housing association were involved...& have done nothing despite saying they would visit with police. That is now 2 months down the line and now seems pointless. Anyway...I believe the upstairs tenants received a letter and since then my life has been hell. Not sure if they blame me...but my floor now vibrates with them all stomping on this bare lino. They never seem to sit down. Music,loud bellowing voices...treated to 90 minutes of drawer slamming above my bed which stopped at 11pm dead on which was a beat suspicious. One works odd hours so I get woken all the time. I feel sick going home....my nerves are a mess. It now seems as if I almost listen out for them & I dont want to. I cant talk to them again as the abuse I received was terrifying. I am even scared of bumping into them on the stairwell. I have asked the housing association about the situation of people having no carpets or insulation above...and they say that they don't need to. I guess this is living noise...yet there is living noise and living noise.It wasn't like this when I spoke to her,so it's all unnecessaryand selfish. Any solutions other than moving. I have tried the headphones etc but I just can't relax.It helped to just read other peoples experiences on here and not feel so 'alone and mental'
Bow - 9-Mar-18 @ 3:03 PM
Sorry.Regarding my above question. That my neighbours are leaseholders
annabelle - 21-Feb-18 @ 3:17 PM
We have neighbours with laminate flooring and also think it's acceptable to have full blown arguments at unsociable hours going into the early hours. Complete nightmare. Asked management company to speak to landlord about the flooring because everything echoes due to laminate floors. Landlord couldn't understand why I questioned it and now the tenants feel it's acceptable to walk round in heels (clearly not happy). I've held back saying they have a poor dog that lives with them and barks at unacceptable hours. Any help or advice would be great fully received
Raquel - 20-Feb-18 @ 6:52 PM
My previous neighbours removed the noise insulation when they put down a new floor. My present neighbours said when they bought it, it had no insulationThey shower really late and because it is a conversion all the pipes and the disturbance always wakes me up. I have spoken to them and he said he needs to take a shower after work they are always in by 11pm but decide to take them at unreasonable times. Also they have their washing/dishwasher on sometimes at 10.30 on, so no early night's for me,only with earplugs in and headphones on. Not good everynight.
annabelle - 20-Feb-18 @ 12:27 PM
annabelle - Your Question:
I have lived in my Council flat for 30 year's now. I had your seylts if neighbours over the year's but thecwooden floors are a real problem. My bedroom is under their kitchen and am constantly woken up at night and in the morning. I wear ear plugs and radio headphones just to try and block the noise out. It's a ground floor flat and I live alone so really don't like leaving them in all night in case of fire or a break in. They have told no they have no noise insulation. Should they have some sort of insulation?

Our Response:
It might be worth speaking to your council about this. Have they removed carpets in contravention of their tenancy agreement do you think?
ProblemNeighbours - 19-Feb-18 @ 3:40 PM
I have lived in my Council flat for 30 year's now. I had your seylts if neighbours over the year's but thecwooden floors are a real problem. My bedroom is under their kitchen and am constantly woken up at night and in the morning. I wear ear plugs and radio headphones just to try and block the noise out. It's a ground floor flat and I live alone so really don't like leaving them in all night in case of fire or a break in. They have told no they have no noise insulation. Should they have some sort of insulation?
annabelle - 17-Feb-18 @ 1:07 PM
Curiosity- Your Question:
I have new neighbours move in upstairs from me, today I was approached by the lady of upstairs and her question was to me " my man is putting laminate flooring down in the house we bought upstairs from you, what time does your girls go to bed at? As it a night time job as man works throughout the day! I then told her the time, but I also questioned her " are you allowed laminate flooring down in an upstairs flat "? She then replied " oh yes I had it throughout our old house & it was an upstairs flat " I then told her " I don't think your allowed laminate flooring in any rooms if your in an upstairs flat " though she didn't seem to bother with what I had advised her, she obviously hasn't looked imto it or she would have told me so. Any help here? I live in coucil property & they have bought their home

Our Response:
Speak to the council. They might have information about any conditions imposed/ placed on the deeds when flats are sold.
ProblemNeighbours - 16-Feb-18 @ 3:40 PM
I have new neighbours move in upstairs from me,today I was approached by the lady of upstairs and her question was to me " my man is putting laminate flooring down in the house we bought upstairs from you,what time does your girls go to bed at?As it a night time job as man works throughout the day!I then told her the time,but I also questioned her " are you allowed laminate flooring down in an upstairs flat "? She then replied " oh yes I had it throughout our old house & it was an upstairs flat " I then told her " I don't think your allowed laminate flooring in any rooms if your in an upstairs flat " though she didn't seem to bother with what I had advised her,she obviously hasn't looked imto it or she would have told me so..... Any help here?I live in coucil property & they have bought their home
Curiosity - 15-Feb-18 @ 9:48 AM
We have been living in a converted flat since 1990, the flat above was occupied for 27 years by an middleage couple they unfortunately died a year ago and a middleage person recently bought the flat and moves in nearly four months He is a single person and living in a flat above us. There is only four flats in the building. since his move he is complying that he hears us and tv is loud and we talk loudly and telephone rings is high we have tried to reduce the noise to the level that please him he sill is not happy and make our life miserable considering that we never complained about the noise he make. And one of his protest is banging on our ceiling however I never experienced noise travelling from downstairs to flat upstairs. He is not prepare take the matters to town council. Please advise me.
Adi - 25-Jan-18 @ 5:07 PM
I was encouraged to purchase my flat 18 years ago now, by my local council. However the most of the flats at at the time had elderly people residing in them. The most noise I experienced was someone dropping a walking stick on the odd occasion, or a loud tv.
Dee - 20-Jan-18 @ 9:21 AM
Need help with noisy neighbours upstairs. They drop,drag,stamp stamp feet in continuous session. I informed them as I have high blood pressure but they ignore me. I informed the council they did nothing. I informed their land lord he did nothing. I wrote to noise control but they have not contacted me since last thursday. They have a child that keeps running to and fro. From 8.30am to 11.30pm. It's constant noise throughout the day non stop. I am retired and my BP is just rising and I have headaches all the time. Please advice. It's a council property I live in ground floor and above is private lease. Thanks.
Angel - 17-Jan-18 @ 9:29 PM
I am so sorry for anyone who has to put up with inconsiderate neighbours who do not care for anyone except themselves. They are always in the wrong and feel like they have to justify their being wrong by being totally nasty. I have lived in a private terraced house built in 1860.We have have lived in the basement and ground floor flat with the garden for 18 years; the flat upstairs is rented out to 4-5 tenants at a time; unfortunately after 10 years the flat above changed hands and the new landlady took up all the carpets and cushioned vinyl in the kitchen and bathroom and continues to rent to people with original wooden floorboards and ceramic tiled floors in the kitchen and bathroom.When the tenants come home, we can hear everything they do; we have asked the landlady to replace the carpets and vinyl to make life for us downstairs happy again;she does not even live there - but she refuses and so we complaint to the poor tenants- and it is not their fault but the greedy selfish fault of the landlord.i am pursing this with the Council with a view to making an order at the magistrates court to get an abatement notice which should not cost much and luckily after 8 years of begging the landlady to pu replace the soft flooring from here vast profits she is making, i hope something may be done. .Like most people, we do not want to see our neighbours, or especially hear them ever.Vast changes should be made in the law to accommodate victims of noise and make those responsible for any unwarranted noise step up to the plate; the law needs to ensure that everyone is able to make a fair representation to ensure that fairness is seen to be done and that neighbours that cause the issues are made to deal with them.
VALENTINA - 12-Jan-18 @ 8:12 PM
I like to share my experience of dealing with neighbours. 20 years i lived in the same block of flats. Some people are fine but there always one. Over the years i gone from feel sick and upset stomach as soon as the noise starts. Its like i go into a instant deep depression. I think it goes back to when i lived with my x. She would go on at me to talk to neighbours and i felt so ill i could not sort it out. I now live on my own and i can cope better than before with noise starts but it just one after the other. Never get anyone normal who cares about others. I am not over the top and i can put up with alot but it just same year after year. I think it the way people are brought up. My mum would sweep the floor instead of using hoover if gone past 8pm..I think i carry on to be like that. Others dont care about their neighbour and make noise all the time. So i advise you this. Try and live top floor flat its easier to put down think carpert underlay and soundproof foam. What best you can create a temp bedroom in loft and that quiet. If you cannot move go on ebay and get some in-earplugs used on building sites. Very comfortable and block out nr 100% sound. I never sleep without them and during day i use them and its time out. Watch tv get a pair of wireless bluetooth headphones you enjoy it better. Never talk to neighbours about noise belive me over 20 years of it they know they are making noise and just get off on it. NICE PEOPLE DONT MAKE OTHERS UNHAPPY. THOSE THAT DO MAKE NOISE WILL NEVER STOP, THEY LOVE YOU KNOCK ON DOOR ITS WHY THEY DO IT
Peaceman - 8-Jan-18 @ 6:20 PM
so glad i am not alone in this case. i been living for 9 years as a private tenant with peabody estate housing association. one year ago, i had this neighbour above me that is driving my life insane. he is italian and all his friends and him are very loud when they talk. he come and goes from the flat, dragging with him people inn and out, even after 11 pm, sometimes stay talking till 5/6 am. they laugh loud, music on and off, i reported him to the town hall and to peabody, but they never been able to come on time to witness it, as he knowes i do complain, he does it on and off through the night...... i also can hear him having sex, several times a week and in the living room, i feel disgussed as i don't want to listen to that. he denies everything even when i recorded him, he refused to listen to it. he knows that all can be heard, but told my landlord it was his way of life..... my life is disturbed since he came, can i get any advise on how to get peobody to soundproof the roof or will it be a lost case? my block is quiet old, a thin carpet on old wood shouldn't be acceptable considering the money i pay to live there...
sofia - 6-Jan-18 @ 11:39 PM
JT - Your Question:
I have a problem with a noisy neighbour above me. The flats are privately owned, we live in ours full time and those above use theirs as a holiday home, only visiting weekly, monthly, depends on the weather. When they visit, they bring grandchildren with them who run and jump all day long. Granted this is only happening once a week at the most so I want advice as to whether this constitutes noise nuisance. We spoke to them, first time, they were surprised and seemed to disbelieve us, when it continued, the second time they were rude and told us to get lost and now they just run and jump each time they visit. There is a private management company but we want to avoid that if we can, but just wanted to know what actually would be considered serious noise nuisance should we approach the management and local authority. Is there anything can be done with private owners?

Our Response:
We don't know about the management company as they will have their own policy on this, although they may be able to act if the flat is being used for purposes that aren't allowed under the lease etc. Environmental Health can take action for excessive and regular noise...usually which occurs between the hours of 11pm and 7am.If you feel the noise is sufficient that the owners are behaving unreasonably, you could possibly consider a private legal action. There are also other options like mediation/alternative dispute resolution you could try.
ProblemNeighbours - 5-Jan-18 @ 10:00 AM
I have a problem with a noisy neighbour above me. The flats are privately owned, we live in ours full time and those above use theirs as a holiday home, only visiting weekly, monthly, depends on the weather. When they visit, they bring grandchildren with them who run and jump all day long. Granted this is only happening once a week at the most so I want advice as to whether this constitutes noise nuisance. We spoke to them, first time, they were surprised and seemed to disbelieve us, when it continued, the second time they were rude and told us to get lost and now they just run and jump each time they visit. There is a private management company but we want to avoid that if we can, but just wanted to know what actually would be considered serious noise nuisance should we approach the management and local authority. Is there anything can be done with private owners?
JT - 2-Jan-18 @ 10:42 AM
im the opposite im a caring neighbor who is quiet I do live above and I dont stamp I walk on front of feet. I did receive noise ocmplaints from previous which was just for spite they were sub letting and so reported me as I lived a lone it was their word against mine.They smashed doors so hard things on my wall fell and broke. My issue now is I have a new neighbor who said any noise let me know if its late at night vice versa ill let you know. I said fair enough I will do. well here is where it has gotten nasty. He has started slamming things and loud tv in his bedroom while im asleep I have accepted this as moving in noise. He said he isnt a 13 year old boy will live how he lives without any adult saying what he can do. he suddenly went from an australian accenent to real street rhyming slang swaying about and yelling at me while hanging onto his bicycle this manchild is in his 40's possibly 50.well he went nuts yelling at me instead of a conversation to which I was shaking like a leaf inside while he just screamed in my face. I stood stunned while he ranted at me about his right to do DIY at 12am and so what if I am ill at all. seems every donwstairs tenant is like this talk to them they cant communicate without yelling screaming and acting as if they are crazy and boy are they crazy. always call the cops or council if you dont like it, the whole stuff you attitude. I explained I wear headphones all the time with tv so you get no noise from me at all as you asked for no noise he said upto you I live how I live wont change it for you or nobody. I said well you have done a total; 360 in saying you will be quiet and if im unwell or anything you wont be slamming doors, now you says you will do everything plus more well I said I didnt realise jeckly and hyde was moving in. as I walked away and he slammed the door I muttered under my breath hes fing nuts mental crazy. in all honesty this man is nuts he isn australian so how and why is he talking in an aussie accent then street accent. yes hes nuts thats right crazy! so im going to keep away from him as he said id knocked his door 4 times, ive never knocked his door apart from once to say im ill got flu do you mind not doing diy and blaring tv out at 12am under my bedroom. I said it nicely too but he took it the wrong way and said what do I mean he cant do diy all day long. yes he started inventing things id said that I hadnt. so of course I walked backwards away from his door watching my back and went upstairs. he has just smashed something to pieces. God knows why.
Grace - 22-Dec-17 @ 12:55 PM
Hello im looking for dome advise. I have a bought flat and the one above me is rented. Lived here 6 years and never had any issues untill the recent tennent in the flat above me has lifted her carpets and put laminate or some sort of hard flooring down and i can now hear her and her dogs every movement, doors opening and closing, tv, voices etc its so bad im being wakened every morning an hour before i need to be up due to the sound that travels down. Iv asked her a few times to turn her tv down as I can t hear mine and have called and emailed her landlord twice about the flooring as sufficient underlay obviously hasn't been laid due too the amount of noise i can hear bow that didnt before and im just being ignored i never get a response. Any idea what the next steps are? Reading some one line stuff it doesn't look like there's much a ground floor person can do regatdong flooring being late above. Just seems like there to have informed me which she didn't and put underlay down but don't feel like any thoughts been given to me underneath at all. Help?!?! Anyone?!?!
noisefromupstairs - 21-Dec-17 @ 5:34 PM
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