Letter Template: Noisy Neighbours
If you have already tried speaking to your neighbour about noise but the problem continues, putting your concerns in writing is a sensible next step. A letter creates a clear record of your complaint and gives your neighbour a chance to address the issue before matters escalate. Keep your tone polite but firm, stick to the facts, and avoid accusations or emotional language. Always date your letter, keep a copy for your records, and consider delivering it by hand so you know it has been received.

Use your phone or computer to measure noise levels and keep a dated record with notes. Export as evidence for your council or environmental health officer. All data stays on your device.
Try our Noise Meter free, here on this site →Noise Complaint Letter Template
[Your Address Line 1]
[Your Address Line 2]
[Your Town/City]
[Your Postcode][Date]
[Neighbour's Name or 'The Occupier']
[Their Address Line 1]
[Their Address Line 2]
[Their Town/City]
[Their Postcode]Dear [Neighbour's Name or 'Neighbour'],
I am writing to raise a concern about noise coming from your property at [their address]. I wanted to put this in writing so that we both have a clear record of the issue and can hopefully find a way to resolve it.
Over the past [time period, e.g. 'few weeks' or 'several months'], I have been regularly disturbed by [describe the type of noise, e.g. 'loud music', 'shouting', 'barking dogs', 'banging and drilling']. This has been occurring [describe when it happens, e.g. 'late at night', 'during the early hours of the morning', 'most evenings after 10pm']. The noise is clearly audible from inside my property and has been affecting [explain the impact, e.g. 'my sleep', 'my ability to work from home', 'my family's wellbeing'].
I appreciate that some noise is a normal part of daily life, and I am not asking for complete silence. However, the level and frequency of the disturbance has become difficult to live with. I would be grateful if you could take steps to reduce the noise, particularly during [specific times, e.g. 'the evening and night hours'].
I hope we can sort this out between ourselves without needing to involve anyone else. If you would like to discuss this further, please feel free to contact me at [your phone number or email address, if you are comfortable sharing]. I am happy to have a conversation and work together to find a solution that suits us both.
Thank you for taking the time to read this letter. I look forward to hearing from you.
Yours sincerely,
[Your Signature]
[Your Printed Name]
Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.
What to Do If Your Neighbour Does Not Respond
If your neighbour does not reply to your letter or the noise continues, you have several options for taking the matter further.
- Community mediation: A trained mediator can help you and your neighbour talk through the problem and reach an agreement. Many local councils offer free or low cost mediation services. Mediation is voluntary, confidential, and often effective at resolving neighbour disputes without damaging relationships further.
- Contact your council: Your local council's environmental health team has the power to investigate noise complaints. If they find that the noise amounts to a statutory nuisance, they can take formal action against your neighbour, including issuing warnings or fines. You can usually make a complaint through your council's website or by calling them directly.
- Speak to their landlord or housing provider: If your neighbour rents their property, their landlord or housing association may be able to help. Most tenancy agreements include clauses about not causing nuisance to neighbours. Social housing providers in particular often have dedicated antisocial behaviour teams who can investigate complaints.
- Get advice: If you are unsure of your rights or what steps to take next, Citizens Advice can provide free, impartial guidance on dealing with neighbour disputes and noise problems.
Keep a record of all noise incidents, including dates, times, and a description of what you heard. This evidence will be useful if you need to escalate your complaint to the council or take legal action.
Frequently Asked Questions
Should I send the letter by recorded delivery?
For a first letter to a neighbour, recorded delivery is usually not necessary. Hand delivering the letter yourself is often the simplest approach, and it means you know for certain that it has been received. If you prefer not to knock on their door, you can post it through their letterbox. However, if the dispute has already escalated or you are concerned your neighbour may claim they never received the letter, sending it by recorded delivery can provide proof of postage and delivery. This can be useful if you later need to show a council officer or mediator that you attempted to resolve the issue directly.
What if my neighbour ignores my letter?
If your neighbour does not respond or the noise continues after you have sent your letter, do not send repeated letters or allow the situation to become confrontational. Instead, consider contacting a community mediation service, which can help facilitate a conversation between you. If mediation is not suitable or does not work, you can make a formal complaint to your local council's environmental health team. They have legal powers to investigate noise nuisance and can take enforcement action if necessary. Keep a detailed log of all noise incidents, as this will support your complaint.
Should I keep a copy of my letter?
Yes, always keep a copy of any letter you send. This creates a written record showing that you raised the issue politely and gave your neighbour an opportunity to resolve it. If the dispute continues and you need to involve the council, a mediator, or in rare cases a solicitor, having copies of all correspondence will strengthen your position. You should also keep a note of the date you sent or delivered the letter and, if you hand delivered it, a brief note of how you did so.
I have spoken to him and denied being him making such noise . He called policed on a neighbor who approached him during the mid night . He claimed the neighbor had threatened him . The police came fire arms . We were surprised becos . Help us stop this person
Detached homes are the way to go. As soon as I have enough equity in my home, its going on the market and I will upgrade. As a single person I am being denied a quiet life and the noise around me spoils the enjoyment of my home. I am just glad I am on the housing ladder as I should eventually have a way out of this situation. Rentals are no good, people coming and going and the wrong types of neighbours. Never going to have stability and quality of life where I am currently. It's never going to stop.
So annoyed and frustrated, I get kids need to play but every evening is wrecked by our house shaking from what sounds like bodies slamming on the wall or floor until 10 most nights
I literally don't know what to tell her, it's not fair not getting enough sleep after all if you've to go to job early morning and support the child with needs.
She is unreasonable to deal with even though she says she’s not. We had a leak from her washing machine she is yet still to pay for
It still continues..
He denied it..said it wasn't him.. (A BLATENT DENIAL).. THIS continuing dinn
Is affecting my and others quality of life..
I live in a village location.. Not a industrial sight..
It still continues..
He denied it..said it wasn't him.. (A BLATENT DENIAL).. THIS continuing dinn
Is affecting my and others quality of life..
I live in a village location.. Not a industrial sight.. Can anything be done in reasonable time... Regards Neil
He has a few neighbours around who help him and I feel so intimidated by his antics as I’m quite quiet and try to be respectful of other neighbours. It’s actually affecting my mental health badly.
But they will scream all hours, boot their own front door, bang on other tenants doors until they answer asking for Cigarettes, money alcohol. They have also created an area in the car park where they sit and do the same things which means the entire building can hear.
I have written twice to the housing agency and have heard nothing, this is 24/7 since I moved in, the other residents don’t seem bothered or have written and been ignored.
My problem is the owner of the flat is an elderly woman who is generally really kind and nice but her daughters (30-40s) are the problem and I would hate for her to suffer because of them. What should I do?
Some advice. I have lived here for almost 5 years with my wife, daughter and severely autistic sons. One of my sons can be a bit noisy in the garden. He is non verbal but the neighbour called out, FFS shut up a week after we had words about my son being loud. A week or so later he said I'm effing fed up with this, FFS shut him up.
We haven't spoken to each other since last July! Should I report him?
Tia
And in instagram also @mr_mahato_
@hemant.456 follow on both the account
We are all at risk of bad wellbeing. We have to collectively implement a Solution. We are all on our own. But there is a way forward if we develop a national steering group.
I've asked them to turn it down, which doesn't make much difference, so my next step is a formal letter, and if that doesn't work i'll be making it my life mission to get them evicted.
It's a very noisy one as they spying and detecting everyone in regard of to get infos and passwords for example. How they do.? With Stephen hawking app and some microphones. Never move here or accept supported accomodations. It's in conspiracy with gags
If you speak to them the law they calls you abusive even the kids too.
Jobless people or volnurable because of want to be. They are servant of the illegal people
Had enough and not sure what to do next?
I moved in a week ago and the noise from the neighbours has been ongoing since day one. The walls are paper-thin. I think I might just say to the people on either side that it's really loud in my house because of how thin the walls are, and ask them to possibly keep the noise to a dull roar. It's very much a town centre type of house.
Does anyone have any recommendations for noise insulation?
I have lost all my Certificates, a hard drive, several folders and teaching equipment and want to know what I need to do to get my stuff back.
Think in big appartmennts should be law small children and baby fam be grouped closest to eachother, all bottom ground floors or stacked on eachother. awsy from the elderly, ill or those that actually need sleep
After many years of research there are two ways to fix this:
You contact informally and if they are nice (perhaps unlikely if they are inconsiderate) they will either reduce the noise or improve sound insulation between the dwellings.
Old converted properties have poor insulation. If someone has hard wood floors, ask them to lay carpet, if they refuse, you can not solve the noise from below, don't waste your money sell up.
Option 2: Move.
Don't waste your time engaging in protracted battles or escalating beyond informal route. It will not work, you will be depressed and waste years of your life emailing.
I am so sorry to any one who experiences this, it's awful beyond. I am camping in my garden due to impact noise from above.
Can't wait to move!
Luke
She always woke us up with her foot stomping around the flat in the middle of the night. To try keep the peace i purchased some earplugs rather than ask her to keep it down. Mistakes were made. Its go louder and later and more frequent. Not only that, she also seems to always have 2-3 kids in the flat running up and down the hallway slamming doors and playing football until whatever time (tonight it was almost 1am) we asked her to keep the noise down because its honestly extremely loud and distressing to not have any relaxing time but she said no i will not ask them to keep it down as she can hear my son walking round his bedroom at 8am? And so we came back inside and could hear her egging the children on to make more noise. Shes basically justifying her excessive noise to the fact my son walked in his bedroom at a time which is too early for her (btw she literally sleeps till 12pm everyday) and i personally dont believe its healthy for children to stay up so late and for them to sleep in so late at such a young age? Also my brother came over today and i greeted him in the front garden and saw her spying out the window and guess what? Hey presto there was not a single noise coming from her flat the whole time my brother was here yet it was continuous before hand and also after he left. Also she NEVER leaves the house. The children have been in for days. I have to leave to get some peace but when we come back its the same old same old. Very upsetting
Untill now I have been letting it go only becaouse iif I make a complain to the council about the noise she may then lose her house which she ultimately become a homeless with her with her young family. I am a peaceful person.
So, how can i let her know about her unreasonable behaviour affecting not only me also my elderly neighbours too?
I am in an end terrace which is semi fortunate.
My neighbours attached for 5 years were very pleasant, and honestly there were a couple of occasions where they had to tell me to turn the music down on a Saturday night over the years, to which I would because they were always good and we looked out for each other.
Unfortunately they sold their house to their son (the son is not the issue by the way). The son decided to rent the property, but did not take precautions to be sure EXACTLY WHO he was letting it to, and left it all in the hands of an agent.
He told me that the agent had told him the couple were a teacher and social worker.
The day they moved in, the volume level completely changed. I was having a barbecue with friends, and one of them said “well that’s peace and quiet out of the window”.
I work a rotating shift pattern, and what was pretty clear after a month of them living here was that whatever shift I was on, they were here when I left and when I returned home. They are utter dole dossing, drug abusing, scum of the earth. They argue constantly, sometimes up to 5 times in a day and it spills out into the street. They have two young children, who are nowhere near as loud as the supposed adults. Heroin is a hell of a drug, and has really damaged their hearing, so every word is shouted.
I contacted the landlord and explained the situation, to be informed that he was having issues with getting payments from them.
After 3 months rolling of no payments he applied for eviction proceedings, but then BAM! Coronavirus comes. Now these horrible scum are protected by the courts and housing charities, even though they hadn’t paid their rent for months before the pandemic happened and do not intend to.
I have had to contact police and social services reference the well being of the children, after one night when the woman was screaming at 1am that she was going to kill the children and herself if they didn’t stop crying. I could barely hear the crying, it was all blown out of proportion due to her drug impaired mental state. The police accused me of lying, and social services just responded by acknowledging they were known to the system, and that I should keep notes (you know that old brush they use on everyone).
Even as I type this the noise is unbearable. They just constantly shout, bang and leave the children's nursery rhymes at full volume on the TV. This is almost constant from 6 30am until 11 30pm everyday.
I feel embarrassed living here.
One time they were at it from 1.30 lunchtime to 11pm. It is so frustrating! Absolutely ruining my time at home. I’m dreading to be coming back from work thinking they might be having their party again. Even during lockdown I was working from home, it’s been so difficult. I can’t understand how people are so inconsiderate and selfish. They know there’s other people in the building.
They are not the type of women you’d like to approach for a friendly, neighbourly conversation. I am scared for my safety to do that.
The neighbour doesn’t speak English well and I have had limited experiences talking with her. She lives alone with her dog which after living here for almost two years no one in the building has ever laid eyes on it.
I have written an initial letter regarding making my neighbour aware of the disruption the noises that I can hear from her unit in every room in my unit, the sounds are disturbing my families te together eg watching television together. And the noises are extremely frustrating especially as I suffer from insomnia and my sleep patterns are limited as they are yet every short sleep I can grab is vital to me. The above disturbances which start from early evenings and can go right up until the wee early hours of the morning, anywhere between 5-7am are really beginning to affect my wellbeing.
I have yet to deliver her my letter and thought I’d reach out here on this platform to see if there was anything else I could or should do to save before giving her the lette. Please give me your suggestions as my sanity requires rest.... ??
This has been ongoing for the last 11 months since I moved into the property. I have even made an effort to change my behaviours, such as lower my voice but it still continues.The walls are very thin so I hear conversations and footsteps, which I did expect will happen with the type of property i'm in. The neighbour has not written to me or approached me, so I am taking up this issue up with police and the London borough I'm in. Also recording each time this happens. Would appreciate any other advice please. Kind regards, C
January last year our joined on neighbours started a loft extension which was the 5th neighbourhood extension we have endured in 5 years. Until then we experience impact noise from floors, walls,
the full width ground floor door slamming,
their neurotic water dog that Howells and barks without pause when they go out and
the steel beam diy construction of garden Furnacture, angle grinding and welding 10 foot from my lounge window at weekends and now 4 days in a row through Easter weekend.
He has his motor bike against the boundary fence 3 foot from my lounge window.
Since he built his loft extension January last year 2019 we suffer from low frequency noise through the night. I don’t think it is from them but the neighbours the other side of them, it sound like a cross between frantically talking sports channel or possibly Spanish but only half the frequency and you can’t make out words.
Something he has done has allowed this noise to be communicated to my bedroom but I can’t either record it or work out definitively where it is coming from. My wife has impaired hearing and does not hear it the way I do. However a neighbour on the other side of an adjoining road within view experiences the same Low frequency noise issue.
We also only now, have a problem with night time milk an more delivery. Our neighbours use this service. A diesel vehicle, left running for 10 minutes or so, both doors open, 2 operators shouting to each other, moving slowly around ours and adjoining roads. Anytime between 2-6 am. There is no effective recourse. I wasted my time putting a complaint on google and the only outcome was an email from the girl in the office who said she would ask the driver to turn the radio down. This did not happen.
My doctor has prescribed addictive sleeping pills which leave me drowsy and I am not supposed to drive.
And now with lock down we must remain at home with lock down.
I wish I had a chequers like place in the country to escape to.
May all who read this find fresh peace at home.
Kind regards
Gas man
The advice I have received is to note down all the times they are disruptive and to download a sound recorder or decibel metre, if you can, that records the date and time, then to send it all off to the environmental health department within your local council. My particular council also has a specific anti social behaviour department, this seems to be a service for those only in a council house though, but another route of things don't improve.
We have also had to call 101 for help on the past as well when their music is so loud even my children struggle to sleep.
Good luck with your noisy neighbours!
When we first moved in, the music was minimal and hardly any noise.
Three years ago their ceiling fell down and so the “soundproofing” disappeared.
They installed very big speakers to the ceiling and it was stopping us going to sleep. They stay open way after 12 most nights with music blasting!
We addressed the situation to them and they wanted a “chat”. So we met up with them and they said that we would have to pay for the soundproofing because they “ the landlords” can’t afford it!! So because we can’t afford it, it hasn’t been done.
They allowed members of the public to put the music up as load as they could and had no control over it, because the bar person was fighting with the controls, because they were controlling the volume threw their phones!
So because their were so many compliments from “other people” they changed it all.
But it’s now starting to get out of hand again and I need help.
I’m extremely tired, feel bullied and because I work there and live above ( pay rent also!!) they seem to think they can push me around. I’m scared of loosing my home which all I want is for them to stop being so selfish and stick to the law.
I’ve been bidding for council houses for ages now.
It’s making all of us ill.
Of course we have asked them to ask the child to stop running and stomping and walk around the house instead, but it has been ignored and we've mentioned it 3 times now. My nerves are in tatters and my Dr. has given me anti anxiety tablets, but they don't solve the problem. The child's feet are growing bigger every day the older he gets, so the stomping's getting louder month by month. Friends and family say we'll have to move, but we're both getting on for 70 and have lived here for almost 31 years. Our kids were young teenagers when we moved in, the house was brand new then and we've both worked very hard over the years to pay the mortgage and get the house and garden as we like it. Neither of us are in good health and we just want a peaceful life. As you can tell, all this has become too much for us now. Although the noise is usually kept between the hours of 7 and 11, it's constant monotonous thumping is unbearable. The only respite is in school hours. We can't take much more. No one has the right to make someone else's life a misery, but they're too inconsiderate and selfish to care.
My neighbour has two cats roaming the area sand he comes out shouting for them at least 6 times an evening. He is also constantly slamming the rear door, revving his motorbike and has van parked in the way of reversing in the car park. The van has been there unmoved over 6 months.
I have tried to talk to him about these problems...what options do have to find a solution? Thanks in advance
Regards
Andrea
My husband and me wrk in the construction industry.
I gave birth in july this year and at the same time my neighbour moved and gotcreplaced with a polish couple.
The man constantly brings discarded wood from the streets and cuts it home in thegarden with a chainsaw durring the day and paints it durring the night. My little ones clothes are covered with sawdust and we can smell the chemicals.
This has been going on for 2 monts now and i can't rest, my child is startled all day by the noise andmy husband does not have any peace when coming home. Basically we can no longer go in the garden since it is next to them.
What can we do?
In the last few months, the next door neighbours got a barking dashund, barking outside my bedroom window, early, when I'm not an early person, from working night shifts for 18 years.
I wear earplugs 24/7, so not living, just existing, and I'm 70.
Now a new noise, on top of that...music coming through my ears, and I don't know where it's coming from, again early waking me. I went all round the house, took my earplugs out, to see if I could hear where it's coming from. The mystery is how it comes through the earplugs, the same level of noise, if they're in or out....so now I've got the dog barking, and music ringing in my ears, every morning. My heart is pounding with anxiety, as to whether I'll sleep or not. I'm just so miserable about all this, just don't know what to do. My quality of life is zero.
I have been round and spoken to the homeowner who promised it wouldn't happen again. It did! I have messaged him and noted down the issues. I have spoken to my landlord who has also been round to discuss the issues I am having.
My issue is that this new lodger is stopping me from sleeping at night. I am going to bed worrying about being able to sleep, once asleep and then woken i am worried about getting back to sleep, this normally ends with me getting about 3 hours sleep... He has woken my son too. I work and my son has to go to school. Its simply not fair. This lodger obviously lives a bot of a nocturnal lifestyle, whether there is drugs involved maybe irrelevant but I am pretty sure this is what is happening and helping him be awake all night and sleep all day.
I feel that I have done the letters part as my communication has been thorough. I have asked to go round and chat face to face but the homeowner is now ignoring me.
What can I do?
The water supply has been sourced from my domestic supply so will be a problem when the government begin charging for water here.
These neighbours have also planted fir trees & a tall tree against the front boundary wall which are blocking sunshine from my side, where I grow many potted plants & is the only area where I get sunshine in the late afternoons/evening.
I shall discuss the above with them however if they do not wish to be accommodative in resolving anything, can you please advise me any course of action available?
Also they do wake up early, around 6am and baby cries very loud and they are shouting to each other waking us up.
What can I do or should do to make them stop arguing so loud and keep the noise down early hours (I don't mean the baby as I have a son myself and it not always possible to calm him down straight away) that as it is effecting my life?
Looking for some help/advice.
I have a very inconsiderate upstairs neighbour who walks very heavily on her feet seems like she walks round and round her bedroom which is directly above ours. This can start anytime from midnight and throughout the night. She walks around the room slams drawers closed appears to drop items causing loud banging noises. We rarely have a full nights sleep and are exhausted. The noise is throughout the day also but we ignore this but overnight it is out of control. There is no consideration from our neighbour. Does anyone know our rights? I have contacted the antisocial behaviour team who said the law does not recognise this as noise. She would have to play music, Have tv too loud or a dog barking etc.
It's so bad they've woken my daughter (7) up and there have been several occasions where we can't even relax in our own lounge and watch tv because their practising drowns it out.
They can play anywhere from 5 - 9 pm.
It just seems so absurd that they have to have it connected to the amp or couldn't wear headphones.
I haven't done anything about it yet, but I am so angry tonight that I was hoping for some advice.
His mates all get drunk and stumble up and down the close stairs, smoke, shout and spit in the close too. I got enough courage to go down and ask him to turn it down one Friday night a few weeks ago because the bass got so loud, stuff on my chest of drawers in the bedroom were shaking and rattling. Turns out my bedroom is directly above his living room - lucky me.
It took four attempts to get someone to answer his door. (Each time I banged it a girl inside could be heard going "woop woop!" - which would be amusing if I wasn't so harassed!)
My neighbour answered but was so drunk he was swaying and managed to slur "you've got to understand, the weekends are all I get!" I asked him to turn it down, which he said he would but didn't. I put it down to him going inside and totally forgetting the conversation.
The boy is 20 years old (thank you, facebook!) and well and truly into his "lad culture". I'm 26, female and live alone and I'm honestly too scared to approach him.
I know it sounds silly, but I get so, so anxious every Friday and Saturday and feel so sad knowing what I'm coming home to on those nights. He's made me regret ever buying this place.
My other neighbour is lovely but says she isn't troubled by the noise (she lives on the other side of the building, not directly above him) She said I should just speak to him, he's probably not aware how loud he is.
I really don't want to speak to him face to face I'd rather put a letter through his door but don't want to come across as too stern because I want to get this sorted amicably.
Any advice?
I have reported to housing office and environment and am keeping a log.
So not nice not being able to relax in a place which is supposed to be called a home.
Is it right council do not deal with a care home noise?
On my first day of tenancy here I met him in the hall way, he was intoxicated and covered in blood holding an electric saw, saying he was going to chop the person that beat him up into little pieces.
I have a record of all these complaints as they have happened to my letting agency but they have not yet done anything about this issue. This has been going on for 3 months now. I have requested to move flats and they have said there is one available but it needs some work so it won't be ready for a few weeks. This was told to us over a month ago now. I have emailed asking for a rough move date but they have said that they will let us know as soon as it's ready and can not give us an Indictation as to when that is. This mans noise is the least of our worries. He is very intimidating with his actions and I fear he could turn on us at any point. Can I with hold my rent until I am given a move date?
The neighbour always has friends over making lots of noise and losing music. I have tried staying with family but as soon as the neighbour knows im home the loud music starts. We also get banging on the walls during the day.
I have spoken to landlord who has given me sheets to record the incidents and have reported to council environmental health.
Am now thinking of taking the matter to court please advise what more can I do. Thanks.
PS this can be heard all over my flat not just in the bedroom
Furthermore, no loud music or parties take place after 11pm at night, and if there is a party planned such as for a birthday, they are given adequate notice. Despite this, they insist on interrupting the party several times, even though there isn't music playing, just people 'laughing too loudly' and we are in a student residence in a student city on a Friday night at 9-10pm.
We have explained that cooperation is key, especially considering there are building works taking place 6 days a week next door which cause more noise that doors or laughter does. We feel that they are very inconsiderate about their own noise levels, for example, once they set the fire alarm off on their way to work at 7am and didn't go and switch it off for over an hour, and as we didn't have the code it was alarmingly loud in all the flats of this shared house.
We feel that the threats and swearing inflicted by our neighbors is childish and have not retaliated. We know the police wouldn't be bothered with such a small complaint that isn't impacting on either flats quality of life, just wondered what you think the best course of action is?
I am ill and just do not think this is fair but what are my rights?
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