Maintenance of Shared Facilities

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Maintenance of Shared Facilities

Shared Facilities: Who Pays for What?

Living in close proximity to neighbours often means sharing certain facilities or features. This might be a boundary fence, a driveway, a drainage system, or common areas in a block of flats. When something needs fixing or maintaining, questions quickly arise about who should pay and who should arrange the work.

Most disagreements about shared facilities come down to two issues: splitting repair costs fairly, and keeping shared amenities in reasonable condition over time. Clarifying these issues early can prevent stress later.

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Splitting the Cost of Repairs

When a repair affects more than one property, a common approach is to negotiate a fair split of the cost. Many neighbours agree to pay half each and move on without any formal arrangement.

This informal approach works well when both parties are cooperative. However, there is no general legal rule that forces a neighbour to contribute to repairs, even when they clearly benefit. Specific obligations can arise from property deeds or covenants, but without such provisions, you may have limited options if your neighbour refuses to pay.

Your property deeds or lease may specify who is responsible for maintaining certain boundaries or shared features. These documents can clarify matters, though the wording is not always straightforward. If you are unsure what your deeds say, a solicitor or conveyancer can help interpret them. You can also obtain copies of your title documents online through the Land Registry website for a small fee.

Where the boundary itself is disputed, working out responsibility becomes harder. In such cases, it's wise to check the Land Registry title plan and any transfer documents as a starting point. The Land Registry holds records for most properties in England and Wales.

It's also worth checking whether your home insurance covers the damage in question. Storm damage to fences or shared structures, for instance, may be covered under buildings insurance, which could resolve the question of payment altogether.

Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.

Maintenance in Flats and Apartment Blocks

Shared maintenance takes on a different character in blocks of flats. Common areas such as hallways, lifts, stairwells, car parks and gardens typically need regular upkeep. The costs are usually covered through service charges paid by leaseholders to a freeholder or management company, though specifics vary depending on the lease. Some blocks may operate under commonhold or other arrangements.

Your lease will set out what the service charge covers and how it is calculated. Freeholders and managing agents have legal duties to consult leaseholders before carrying out major works above certain cost thresholds. They must also provide annual accounts and allow leaseholders to inspect receipts and invoices.

If you believe your service charge is unreasonable or that the management of your block is poor, you can apply to the First-tier Tribunal (Property Chamber), which handles these matters in both England and Wales. This body can rule on whether charges are fair and whether work has been carried out to a proper standard. The Leasehold Advisory Service offers free guidance on these matters.

In some cases, leaseholders have the right to take over management of their building through a Right to Manage claim. This does not require proving fault on the part of the current manager. It simply allows leaseholders to appoint their own management company. However, certain criteria must be met before an application can proceed. Guidance on eligibility and the process is available from the Leasehold Advisory Service and GOV.UK.

When Agreement Cannot Be Reached

Where neighbours cannot agree on sharing repair costs, the options depend on the circumstances. For boundary features such as fences, whether you can compel a neighbour to contribute depends on what your title deeds say. Without a specific obligation recorded there, you may need to carry out the work yourself and accept the cost, or leave the feature unrepaired.

Mediation can help in some cases. A neutral third party works with both sides to find a solution without going to court. Several community mediation services operate across the UK, and some local councils can refer you to a service in your area.

Taking legal action over shared repairs is possible but often disproportionate. Court costs, solicitor fees and the time involved can easily exceed the cost of the repair itself. Most disputes of this kind are better resolved through compromise or simply accepting a split that both sides can live with.

If the dispute relates to a flat or leasehold property, the tribunal route mentioned above is usually more affordable and accessible than the county court.

Keeping records of any correspondence, photographs of the problem, and copies of relevant documents will help if matters do escalate. Even if you resolve things informally, a written note of what was agreed can prevent misunderstandings later.

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Ask Problem Neighbours a Question
ProblemNeighbours Editor 29/06/2026 at 9:32 am
@Lola Your starting point is to get a solicitor to check the deeds properly, as the wording of the maintenance covenant determines who can enforce what. Usually any benefiting owner can enforce the obligation against the others, not just the landowner, so you don't have to wait for them to take the lead. Get three quotes, circulate them with a clear apportionment, and warn the holdouts in writing that you'll pursue them in the small claims court for their share once works are done. Also worth notifying the water company about the manhole subsidence, as they may contribute.
Lola 29/06/2026 at 9:21 am
We have a shared driveway used by 7 properties, 1 of which, (according to my best deciphering of deeds),owns the land but all 7 properties (again from what I can glean from deeds) must contribute to upkeep. As an added complication there are water and sewage pipes running the entire length of the driveway.
The driveway is now in a state of disrepair, especially in the areas where the manhole/ utility covers are sited, and has become cracked and sunken. The owners of the properties either side of the driveway (myself included) are keen to have it repaired/ replaced as the damage cause additional noise every time a car traverses and it is obviously only getting worse. Of the remaining neighbours only two properties show any commitment to getting the work done. The driveway is approximately 110 feet long so cost will be possibly be quite substantial although it may be possible to concentrate on worst areas.
Is there anyway to compel neighbours to pay, who must take the lead, should it be the owner of the land in question, do the three properties most affected have any rights to ensure work is done, and what is the way forward if all 7 properties will not comply. I assume covenants are in all deeds but at the moment with not everyone on board the whole thing is difficult to pursue. Any guidance would be appreciated!
ProblemNeighbours Editor 19/05/2026 at 9:19 am
@Mitch Since the covenant is in both sets of deeds, it's legally enforceable, so you're not stuck. Start by getting a couple of written quotes and sending them to your neighbour by recorded delivery, along with a copy of the relevant covenant clause and a deadline to respond. If they still refuse, you can go ahead with the work and pursue their half through the small claims court, where the deeds will be strong evidence. Worth a quick chat with a solicitor first to make sure your paperwork is watertight.
Mitch 28/07/2023 at 2:03 pm
I own a drive tgat my neighbour has a right of access over, there is a covernant in both sets of deeds saying that the owner of the property that has the access must pay half of the maintenance costs. The driveway is in a bad way and needs replacing. My neighbour is refusing to pay their share of having the drive relaid. What are my options?
Lee 30/04/2022 at 7:34 pm
I inherited my fathers semi detached house thats in a four block of semi detached properties. It has a shared freehold but no management company just my father was company director and didn’t charge the other owners anything just filed the accounts every year with Companies House as its registered as a dormant company. Every owner has a £1 share in the freehold thats shared 8 ways. As there are two blocks = 8 semi detached houses. They all independently pay their own building’s insurance. And there is no insurance for the external grounds ( the carpark) The house is on the market and we had a buyer, but they pulled out because they wasn’t happy that the freehold was not set up as a management company where all the freeholders paid into an account for any future potential repairs to the common areas. For instance if the guttering or roof needs repair the homeowner pays for it themselves if its on their property, so on so forth.
Has anyone else come across this before? As the house is back on the market and we don’t want this to be a reoccurring issue. Splitting the properties into variable leases and losing the shared freehold is not an option. As a its lengthy/ B it would run into thousand of pounds to do so/ C some of the homeowners wouldn’t agree as they are happy with the current arrangement. And its ran ok for the past 37 years without issues.
Any advice would be appreciated!
Ira 17/03/2022 at 9:50 am
Hello,

We are four freeholders and leaseholders. I live in Flat 1. The owner of Flat 2 is unwilling to pay his share towards maintenance either because he deems the jobs that have been carried out at the property "unnecessary" or because he says that he hasn't got the money.

When I moved in two years ago, the place was a proper tip. We have now decorated the hallway, repaired the broken brick wall, painted the piers, cut down the overgrown weeds, and we have even moved the satellites at the rear of the property.

As a result of his denial to contribute, we have ended up paying his share and now he owes us ca. £1300. We have sent him three emails saying that we would be happy if he could pay us back before he sells his flat but he hasn't agreed to it. Also, we now have a new owner in Flat 3 and we have asked him to agree that from now on, we will be going 4 ways on everything - he hasn't agreed to that either.

The owner of Flat 4 prefers sitting on the fence and he avoids confrontation with him so basically, I am on my own trying to find out what my legal rights are.

Any advice will be very much appreciated.
Thank you in anticipation.

Ira
Manjeet 30/08/2021 at 1:41 pm
I have joint freehold of a property which has been let out by both landlords
I own the upstairs flat and the issue is that the roof needs replacing - the other landlord refuses to take my calls or to pay towards the roof - I have had this roof repaired at least twice but it needs replacing
what are my options - does the downstairs landlord have to pay half towards the roof replacement?
Maureen 15/08/2021 at 8:05 pm
I own a four in a block flat and the roof and gutters need replacing but my neighbor upstairs says he's not interested . can I get it fixed and make him pay half from the small courts
Ni 16/06/2021 at 8:29 pm
We are three of us on block. on ground 1 person leave on flat has his own door and his flat is the size of my flat and next door neighbour and we are right above her, on the roof there is a hatch right above my kitchen and this hatch is broken when it rains I get rain water right through into my kitchen I went to the attic the access is in stairwell I saw the leak coming from the roof hatch, I don’t own the attic or the roof it is not in my deeds. And the neighbours don’t want to share the cost of repairs.
Barb 05/05/2021 at 3:11 pm
We have a shared valley gutter between ours and the neighbours roof. We repaired the gutter on our side when we moved in as the then occupants of the adjacent property were selling and didn't want to share costs. The newocvupantsnow want to replace the whole thing but our side doesn't leak. Do we have to pay for half?
Siani 19/04/2021 at 6:54 am
Hello, I live in a semi- detached house.
The day after I put my property up for sale my attached neighbour came round stating that he needs to re-render his side of a shared chimney stack and that I legally need to declare this to the new owners as what he was really asking was for me to pay half. He used the word ‘dispute’ but I have not received anything in writing and there have been no issues as my chimney is in good order. I looked this up and it states that I do not need to do anything to my side of the chimney if I do not wish as I am responsible for my side of the chimney and he is responsible for his. Do I need to declare this in the sales documents?
Loobyloo 02/04/2021 at 11:29 am
Hi
I have a communal gate and it needs repairing,can I ask my neighbours to contribute anything towards the cost
Lou 24/02/2021 at 2:59 pm
Hi, we agreed with our neighbours about ten year ago to split a shared path leading to our properties. We have since had one new set of neighbours who never mentioned it. We now have new neighbours who have stated to us that it is shared land. Not sure what their intentions are but wondered where we stood with this.
Boo 22/01/2021 at 10:59 am
I allowed my neighbours builder to come onto my land to repair his roof the builder out his foot though my out house which is attached to his garage He has reroofed it & sent me a bill do l have to pay
Linda 27/12/2020 at 11:29 pm
I live in a four in a block house. I need to a new roof badly. My neighbour downstairs from me said he will contribute. But through the wall is a council tenant in one flat and the other house is a private let. The guy who owns the flat doesn't want to know. So my question is. Can my downstairs neighbour and I re new our half of the roof. Is this legal
Nell 06/12/2020 at 7:39 am
I live in a row of property s (3) we all share a septic tank situated on my neighbours property. She has become tyrannical about this septic tank organising unnecessary works/ obsessive emptying etc. She issues bills for her activities ( we have always gladly paid our share for emptying) one neighbour refuses to pay towards the septic tank stating he only uses it as a holiday cottage (9 months of the year). These bills are quite substantial the last one being £2000. (£6000 total). Several times a year my partner unblocks the drains due to the misuse by the neighbours and it has never occurred to us to charge but I feel with my elderly neighbours bizarre demands a more formal agreement should be in place, please advise x
Phil 21/10/2020 at 3:45 pm
I have a shared drive with 2 neighbours and has not been maintained since it was installed approximately 40 years ago.
The drive is on my neighbours property and from the deeds I identified that the drive was moved when the neighbor bought the land from the council.
The drive was not installed correctly in my opinion as there is a steep drop from the public footpath.
The previous owner also installed a wall restricting the turning circle.
These factors have contributed to the erosion of the surface and the subsurface.
The new owners are asking a 3rd of the cost for sorting out the drive that comes to approximately £3000.
I have been reluctant and have offered £250 towards the resurfacing but only after the issues I have identified are rectified.
They are now talking about setting up a 'shared driveway agreement' and identified this will be more costly in the long run.
Can anyone advise me of my rights.
Malcj 05/10/2020 at 12:52 pm
I live in a semi detached house and my neighbour has had their gutters changed, they used to be a continuous gutter, like all the other houses around the area, but they had their half separated from our side. Now both gutteres drip, who’s responsible for putting this right.
Buffy 30/09/2020 at 6:18 pm
I own the ground floor flat of a converted house. The owner to the first floor flat rents out the property and hasn't lived there for several years. The communal entrance hall is in dire need of decorating and a new carpet. She is resisting making any contribution to this upgrade. Is she legally obliged to pay something within reasonable costs?
Buffy 30/09/2020 at 6:16 pm
I own the ground floor flat of a converted house. The landlady upstairs rents out the first floor flat and hasn't lived there for several years. The communal entrance hallway is in dire need of an upgrade, new carpet and decorating. The front door to her flat is splintered and buckled. She is resisting making any financial contribution to improve the area. Is she legally obliged to contribute within reasonable costs?
Gem 05/01/2019 at 4:14 pm
My terraced cottage has a shared door attached to the property as access to a house behind and our garden. The neighbours behind have painted the door a different colour to our cottage which looks odd. Our deeds say the acces is a joint facility....who therefore chooses the colour?
Sarah 01/10/2018 at 2:50 pm
We have a problem with our guttering and downpipe. 3 properties rely on our downpipe and builders that we've got to look at the problem say this is no longer sufficient - with heavy rain patterns - and that at least one of our neighbours should get one installed.

Additionally, the guttering is all connected, so they have advised that if we get our gutting replaced and a new downpipe (with wider head probably) this will mean that our two adjoining neighbours will also need new guttering in order to attach to our downpipe. The existing guttering is an older less efficient style, that we'd like to replace after numerous problems. Advice please!
QuestionsQuestions 21/08/2018 at 12:22 pm
Hi.
Is maintenance of a shared roof valley (box gutter connecting two semi-detached houses) between adjoining terraced houses the joint responsibility of both owners, even if water ingress only affects one property. Does maintenance of the roof valley fall under the Party Wall Act. In my circumstances, the valley is in a poor state of repair and requires replacing as there is water ingress affecting my property my neighbour is not really approachable so I don't know if her property is also affected. The gully needs replacing. My question is because it is a shared gully is my neighbour responsible for half of the cost of repair? 2 quotes have come in around £1,200.. how would I go about securing her part of the cost? bearing in mind she is very passive aggressive and does not respond well to any requests? How would i write a letter that approaches this? Thanks in advance
ProblemNeighbours Editor 23/05/2018 at 3:36 pm
Is it a housing association or council property? Then yes, report to the relevant landlord - your neighbours are probably contravening their tenancy agreement. If it's a private development, there may be a company that oversees the area still...get in touch with them. If not, there may be not much you can do really. (Private legal action possibly?)
Leah3110 23/05/2018 at 9:12 am
I also have a problem related to the open plan design front of house on a new build.
As I look out of my front door, at each side of the drive are strips of land, and whilst I have maintained the left side, the adjoining neighbours to my right have failed to maintain and of the right side, it looks awful and completely ruins the outlook with grass and weeds over a foot high, their rear garden is equally as bad but not visible due to 5ft fencing.
Do I report them to housing again or maintain it myself as I’m apparently responsible for half of it?
ProblemNeighbours Editor 15/05/2018 at 10:57 am
Check with the building management company if you have one...they should be the ones erecting any CCTV in communal areas and should inform all other residents that it's there. If they can't do anything talk to the neighbour and say you would rather they didn't place CCTV in the communal areas. If the neighbour doesn't agree, refer to them to the right of an individual to have their private life and information protected detailed in the Human Rights Act.
Mira 11/05/2018 at 8:48 am
I live in freehold flat with four other neighbors. There is common secluded forecourt.
The neighbour on the first floor has installed CCTV. There has never been incidents of crime.
I feel that I have been spied on. Does he have a right to do so?
Prabhath 13/01/2017 at 6:26 am
We residents have converted a 25 meter long dirty garbage black-spot in Bangalore into a flower garden. This drastically reduced the garbage dumping to just 5-10%.
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But the remaining garbage dumping is going to attract a tendency to dump more in future. We residents are planning to put a cctv camera as we cannot guard the area fulltime.
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Please inform if there is any legal issues in covering this public area with CCTV. We got permission from an adjacent building owner to install the camera on his 2nd floor wall. Please advice.
dee 16/10/2016 at 2:34 pm
i noted that somebody else called Doreen has same problem as myself ....neighbour filling joint access with bikes and junk...we both own are properties so who do I complain to?he also has on average 7/8 cars filling the street ,,,which he then sells.i,m at my wits end...my garden has been ruined with cat faeces....tom cats pee in my porch...he lets his females have litter after litter.i have 5 of his cats.. unsold feral cats sitting on my shed roof at any time I,m cooking....he told me he can get £30 a kitten....what can I do please help
Fiore 13/07/2016 at 1:13 pm
My neighbour spread ridiculous untrue gossip about me when I started a new job. I think this was done on facebook. However, my present problem is that I think she is sometimes watching me via some type of 'indetectable' surveillance that her ex RAF son in law set up. I started to think this when I walked out and noticed 2 new holes in wooden fence and a voice saying "there she is, she's got no shoes on" and later when I was indoors a comment on what I was doing! My garden is small and leafy and has a 5-6ft fence around it.
jeanybabe 28/03/2016 at 2:58 pm
my neighbours above me has put 3 cctv cameras up they are over a comuneral area I and my friends are being watched everytime I go out or my friends come to see me , being disabled I need people to come and help me with things . can I ask the police to look at where they are positioned we live in a ground floor flat , even my grand children come hear , im also 65 yrs old and don't want people spying on me , what could be my next move .
marymary 24/03/2016 at 5:20 pm
I caught my neighbour training their dog to jump at the fence and bark when we are near the garden fence, it a part of the garden we use a lot especially in the summer. On numerous occasion I’ve ask then to stop training the dog to jump at the fence as its fighting my grandchildren. I also report this to the police whom visit them but they continuing to train the dog to jump at the fence. I put up cctv to stop this which it as but they complain that I am taping them. The cctv only pick up a tiny part of a corner, about 10in over the fence The fact that they are training the dogs to be aggressive to us, I am scared for myself and my grandchildren if the dog take our scent of us and attack us while we are outside. I refuse to move until I find out more, the police say we can put up a camera with microphone to record their voices. What is worse? What’s my right?
I cg
Zolo 23/03/2016 at 12:48 pm
My neighbour has scratched my car on a number of occasions, I have seen them myself couple of time, when I have informed to the police they said it is my word against them, I have to install CCTV at the front and back of my house this CCTV also cover some of my neighbours back and front garden. area, the reason is purely to protect my property form them and in case of any future incidence we must be able to know where the suspect has gone.

Is their any action I need to take to cover myself legally
Coco 17/01/2016 at 11:53 am
Is it legal to have a spot light and CCTV. Focused on our windows with no sign so say so, we share a driveway
Coco 17/01/2016 at 11:50 am
My neighbour has a CCTV camera in our shared driveway which is impinging on our privacy, as well as a spot light facing our property, and very disturbing as the light comes into our bedroom and kitchen, there is no sign up that he has CCTV. Is this legal.
ProblemNeighbours Editor 24/09/2015 at 11:08 am
You should ask your local police to pop round and take a look. If the cameras are trained on an area used by the public, then it should probably be re-sighted.
Dog 22/09/2015 at 11:09 am
Hi, my wife and l live on an unadopted road which is a Cul-de-sac and private, although the public can drive on the road. Each owner owns their own pavement and road within the boundaries of their property. We are responsible for the maintaining our own bit of pavement and road. The neighbor across the road has CCTV in their lounge and in the top corner of the front bedroom, both CCTV face our front and bedroom windows. I live in Devon and the village does not suffer any crime and is extremely quiet. My wife and I as well as visitors and friends to our home, when I have asked them, notice the CCTV in the neighbors bedroom window, tracks us on our property. I believe it is a self tracking system. My friends and visits have walked up and down our pavement, and again watches them. Is this targeted and tracking CCTV legal. There are no signs telling the public that CCTV is watching them. Please help.
yuls 17/07/2015 at 9:13 pm
Our neighbour has a right of access through the front of our property. I want to make improvements like putting slabs down for example. Is the neighbour obliged to pay some of my expenses?
ProblemNeighbours Editor 03/07/2015 at 1:43 pm
@doreen. Do you have a landlord or management company? If so, they should be your first option. If not, then a solicitor's letter may help regarding the access. The Environmental Health Office or RSPCA could help with the cats.
doreen 30/06/2015 at 7:02 pm
my neighbour and I share an entry between our houses.He collects things to sell at car boots etc.bikes.micro waves any old thing really .He has now made it impossible to use the entry and I cant get my wheely bins in /out ..If there was a fire I doubt the fire brigade would get access.I,ve asked him several times to clear it ,but he tells me he will,but never does ..his own back garden is full and out side his kitchen the same .There are feral kittens in the entry from one of his females...and I,m plagued with fighting tom cats to,after his females who are constantly having kittens .Where do istand in getting him to clear this mess .
ProblemNeighbours Editor 04/02/2015 at 12:41 pm
@saphhire.You can ask the police to take a look at where the cameras are pointing. They will assess to see if they feel it's necessary and/or impinging your privacy.
Saphire 01/02/2015 at 12:45 pm
Our neighbours have mounted a CCTV camera directed at our land which is also used by our grandchildren. What can we legally do please?
ProblemNeighbours Editor 21/11/2014 at 12:18 pm
@elles. In general notices should be posted where CCTV cameras are in operation. If you are on private property and the cameras are pointed only at your own property, then no signs are needed.
ellessi1 20/11/2014 at 8:20 am
is secret filming of the neighbourhood and people in that area considered to be legal or can it be a case of impinging on our privacy, and should notice's be posted warning of cctc in operation
beechy Editor 30/10/2014 at 10:53 am
@micko. Alternatively you may not want your every move to be watched all the time by your neighbour?
micko 27/10/2014 at 8:21 pm
The neighbour has a right to install a camera to guard and protect his property.
Complaints are usually by other neighbours having a fall out or throwing rubbish into peoples gardens.The neighbour complaining is probably upset that he or she is being filmed for benefit fraud or can't throw bits of rubbish in their garden or yard in case they get caught, that's why most people complain about cctv.
JOJO 28/05/2014 at 4:26 pm
I believe that the cctv cameras that my neighbour has are impinging on our privacy as they are not only being directed at our property but in a place where children play. what can be done?
reg 19/05/2014 at 10:48 pm
I suspect the installation of 2x CCTV cameras by my neighbour are impinging on our privacy as the are directed at my property. What is my next course of action?

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