Two common reactions to neighbour problems
When trouble arises with a neighbour, people often fall into one of two camps. Some assume their problem is too minor to bother the police with. They picture officers dealing with serious crime and feel reluctant to make the call. Others reach for the phone at the first sign of conflict, expecting police involvement to resolve the situation, though many disputes require time or additional resources to work through.
Neither approach fully addresses the complexity of when police involvement is appropriate. The police are a resource for specific situations, and knowing when to contact them can save time and lead to better outcomes.

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Call 999 if a crime is happening right now or if you feel you are in immediate danger. This is what the emergency line exists for. Officers are dispatched to 999 calls as a priority, often within minutes depending on availability and location.
Examples of situations that warrant a 999 call:
- A neighbour is physically attacking you or someone else
- Someone is trying to force their way into your home
- You have received threats and the person making them is present or nearby
- You are witnessing serious criminal damage to property
- There is domestic violence happening next door and someone is at risk of harm
Domestic violence is a serious criminal offence requiring immediate police intervention, even when the situation is not directly visible to you. If you hear sounds of violence or distress, call 999.
When you call, stay calm and give the operator your location first. Answer their questions clearly. They will send officers if the situation requires it.
Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.
When to use 101 or report online
For matters that are not emergencies but still involve possible criminal behaviour, the non-emergency number 101 is the right choice. You can also report many issues online through your local police force website. Response times for 101 reports vary considerably and may take days or weeks depending on the nature and severity of the issue.
Use 101 or online reporting for things like:
- Suspected drug dealing from a neighbouring property
- Ongoing harassment that does not require an immediate response
- Criminal damage you have discovered after the fact
- Antisocial behaviour that happens repeatedly
- Concerns about illegal activity you have observed over time
Reporting through these channels creates an official police record of your complaint. This does not guarantee police action will follow, but the information may prove useful if the situation escalates or if others make similar reports about the same person or address.
Be prepared to describe what happened, when it happened, and who was involved. Specific details help the police assess the situation properly.
When the police may not be the answer
Not every neighbour dispute is a police matter. Disagreements over noise, parking, boundaries, hedges, or general rudeness usually fall outside what the police can address. These are civil matters or local council issues rather than crimes.
For noise complaints, your local council environmental health team is often the appropriate contact. They have powers to investigate and take action against persistent noise nuisance. For disputes over property boundaries or rights of way, you may need legal advice or mediation. Citizens Advice can help you understand your options when police involvement is not appropriate.
Many areas have community mediation services that help neighbours resolve conflicts without formal action. Some police forces also run community policing initiatives where local officers can provide advice on ongoing neighbourhood issues.
Keep records of incidents as they happen. Note dates, times, and what occurred. If you take photographs, focus on damage to your own property or incidents visible from your home without intruding on others' privacy or creating confrontation. This documentation will be useful whether you end up involving the police, the council, or pursuing other options.
Be aware that making false reports or deliberately exaggerating incidents to police is a criminal offence that can result in prosecution.
She can wake up find my clothes on the air line she will remove them despite the line being mine.
She can decide to cut all the air lines for airing clothes , I think for me to be stranded with my clothes ,claiming that the air line is at her door steps, though she wants to used it all alone .If i put my clothes on the very line which is mine when her clothes are not there she will remove them. If i ask her why she is doing that she does not responds to my concerns .
she will find me in the sink fetching water ,she will remove my jerrican before it fills up despite being the first in the queue before her .
These has happened severally for many years since she started living in the premise .I have reported her at the area assistant chief more than 3 times.
The first time she disappeared when the assistant chief summoned her, the second time she went. Then after that she organized with for the group or rough boys to come and threaten me in my own house as they smoke bhang and pouring water on my carpet .I have an OB number .
The only answer is move if you can becouse once there is tension and resentment over an issue it never gets better. Always strive to live in the best area you can afford with the least people around you that you can to improve the odds of at least limited sanctuary.
Most of us just want a quiet life, noisy family neighbours and the feral wasters that infest working class areas are an absolute nightmare. No help, no support, becouse police only deal with crimes, disputes often esculate as conflict and combat gets inevitable.
It is understandable that homeowners do not want to live next to rented social accomodation, you actually have no say becouse landlords always bat for the tenants as the properties are cash cows.
Who wants the hassle?. The key is buying or renting in smart areas where there are lots of older people who have respect and values.I am sorry to say in working class areas if you shuffle round you just run the circles as you import yourself into same situation with the same arrogant people running the show using the system to their advantage.
Best way to win is to not play. Best of luck to you all, we all need it.
I have absolutely no idea why he went off on me like that..he obviously had mental issues and i could smell the weed/cigarettes from his door at times when coming out of my house. The two dont mix but either way this guy was obviously looking to do me harm in some way. Yet my landlord after explaining this to them yesterday and asking for a transfer or termination of my lease are basically saying sorry but tough, you signed a tenancy agreement but we'll look to get him evicted with whoever the neighbours landlord is..etc. what are my options for getting a move or cancelling my tenancy with my landlord.
I am unable to move quickly ,being a single woman without a steady job. I am affected by her vicious gossip and manipulations . She wants me out of t he parent' house so that she can 'live' in peace with her family. Started a pattern of gangsttalking and community harassment which was untoward in my area. I've moved 4 units in 6 months. Very unusual of the owner too ,Feeling unsafe everywhere i go. Destroying us(me,family) mentally,finacially. WHat should i do ? Feeling helpless.
what i should do ???
I’ve sought support to cope with unfair anti social neighbour behaviour previously on a different site’ but the housing association discovered my complaints and still don’t believe me!
I’ve had to waste my precious and limited time sending multiple recordings across various and many now lost and stopped working devices , I’ve sent in logs written and typed, I’ve had noise monitor out in by the council, I’ve attended in person meetings and tried everything other than acting with aggression or taking it to court.
But now I’m not going to be kind any more!
Today I’m in so much pain including dental and I am not coping. I can’t get outside even to a pharmacy and in Thai flat I don’t even have the liberty to make calls in peace because of fear of my neighbour sharing my personal details with others. He and his equally vicious and racist neighbours have already loudly banged and verbalised the most offensive things about me including of my single status, my unemployment status (not that’s it’s ANY of their business!),my ethnic minority status, my obviously not having any family or friends, so essentially they’ve preyed on the fact I have no one and nothing to defend myself with other than me!
I am a lone living woman, with multiple vulnerabilities and concerns, and currently not in work and I have been subjected
I’m in the process of trying to find a different living space but as you will know it’s not an easy journey for us all to simply get up and go especially with limited social housing availability as well as financial struggles.
Plus it cost me time, stress and money just to get into this upstairs, small, unsuitable flat which was an empty and dire state over which I’ve had to cover the ugliness, the damage, the obscene painting and graffiti (another graffiti was discovered recently in the locked front shed) and honestly you wouldn’t believe how horrid a state of flat the housing association gave me!
Carpeted, wallpapered, and somewhat furnished (still no dining table, sofa, cabinet, coffee table or other things I consider essential to a comfortable home) I’ve made this flat that I rent my home, my headquarters, my hideaway from the world … only I’m not safe, I’m not free, I’m not okay!
The downstairs neighbour whilst seeming innocent to others is a definite pervert and I don’t make such accusations lightly or casually. He’s sat at bus stops when I get off the bus and then walks behind me, when he comes back on his bike he stops behind me for ages even though his flat in front of the steps I have to get up , he bangs (doing it now at 08:58), he’s called me a clown, a c***, and other offensive things and I’ve recorded it and shown together housing and they still do nothing about it,
I know when to choose my battles and I’ve been to rough so many traumas in my life but just think of the trouble for a woman who left home , became homeless, went to refuges, waiting ages on a social housing wait list, and finally got offe
Dear sir or madam
I've got video evidence of neighbours either side of me maliciously gossiping about me . And over the past six years I have witnessed the same guy visiting lots of other neighbours and spreading malicious gossip about me. Please inform me of can I get them arrested and charged etc?--- or how much will it cost for me to file civil lawsuits against them? please ?? contact me asap. thanks.
Regards
Terry Connor
077 48 99 44 20
01744 63 62 63
Then the board of directors got an attorney saying mold ( coming from wall) and bad floors are my responsibility to pay for. My attorney says it’s not.
I have complained to the maintenance man about incompetence in regard to no returned phone calls, telling me they are too busy and not being able to speak at a board meeting. I have complained via text to him. Is this considered harassment?
I thought 999 was emergency
So I phoned 911 from a mobile in error and they said it was emergency services.
Just to confuse things further 112 in Europe or UK will put you through to Emergency services.
It turns out 101 is the local police number in the UK. I only got through to a voice system. Last time I tried to use the number was to report a left rucksack in a bus shelter. There could have been anything in it so I was not going to check it out. I was held in a queue for half an hour so gave up....
I live upstairs and I am african, my neighbor downstairs is Caucasian, she harasses me everyday and claims i am disturbing her, even after I switched off all my appliances so as not to bother her, my neighbors interceded for me by asking her why she treats me like that because she was calling police everyday and I tried explaining to her that I have no control over my movements to the toilet and she screamed at me this morning like she doesn’t even want to see me at all. I am emotionally disturbed…. im being bullied by her because I am african…I tried complaining to the landlord but they took her side….im trying to move out for peace sake but my lease was recently renewed. I need help…
Coming in foul smelling chemicals we have ha first. Cat piss acetone ethanol shoe polish and many other corrosive chemicals smells like meth at times but right now last night and the day and night before smells like antifreeze we get sore throats stinging eyes feel sick cough painful nose
Smells everything skin hair and so on we don’t sleep have to open the windows The landlord says nothing going on prove it if we prove it he will attend to it. My go has all the records of the injuries we have from the fumes I have been hospitalised once for five days and no one wants yo believe us Environmental health have said we will just have to get used to the fumes. Last night we had all the said symptoms and more the fumes came into our hous st 8pm and stopped at around 2am we surely have some human rights that we can live in our own home in safety
Then received a letter tellling us we were the perpratrators of anti- social behaviour and noise nuisance, so they were all believed, they now want to speak to my son about an incident and he has done nothing, i have complained to the council and now am on a stage 2 complaint but the council are believing the neighbours who are all standing together, I am at a loss as what i can do, even the police are beliveing these neighbours and this has all happened after i sent my letter to the council.
These neighbours have been harasing us for some time, all summer we were not allowed to enjoy our garden, continuous noise in garden on a rota basis carried out by different neighbours, music being played when sitting out in the garden, none of them are being obvious with this harasment not direct.
The council and the police are believing all these neighbours and because they are all standing together, me and my son do not have a leg to stand on
The police have been called on me, dont even know why, did not say what they were there for, applied for a freedom of information request, was not given this information from the police, refused me the information.
we are at a loss, dont know what to do, tried everything we are being persecuted by these neighbours and I have no where to turn to, the laws in place are not working, police and council are harassing us as well, enabling more harassment from these neighbours.
Because more than one neighbour is saying the same thing, that makes us guilty of all the things they are lying about.
This situation is making us both ill, keep hitting a dead end.
I need help
It absolutely stinks and I'm often stunk out with varying smells not dissimilar to burning rubber and chemical odours which cling to clothes and skin and no amount of plug ins a air freshener sprays mask it.
Told the police back in April after telling the agency the properties are rented through of the problem, and this was their advice to me.
Here now towards the end of October and nothing has changed.
Different people in and out of the building. They even removed the lock on the main front door for easy access. Even in lockdown this happened and late night parties.
At a loss of what to do.
Even confronted one of the other tenants and he just blatantly lied and denied any wrongdoing.
His first words when I told him I knew what he was doing and asked him to stop were, "I drive for Asda and they do drug tests", as though this was evidence of his innocence.
But, to be sure, if I took it into my own hands to stop it then I'd certainly be the one arrested and punished for wrongdoing.
I have inform althorties and in the police has seen footage of person in rear garden next door cutting through and damaging my garden but still it has been damage again.
I have inform althorties and in the police has seen footage of person in rear garden next door cutting through and damaging my garden but still it has been damage again
I have health issues and they compound my stress anxiety and depression. Do I have a chance on someone explaining that all he needs to do is smoke some where else in his garden away from me. It’s making me feel ill.
And am going through as much as you are (almost simular circumstances.)
If you would like to talk or get together via here to support oneanother and try get justice served to these bullies we are suffering from then please write a comment to myself.
I literally cannot take this any longer and it would be nice to try talk to someone going through the same thing.
Kindest of regards.
Within the first weeks of being here I was assaulted by my neighbour of whom is an alcoholic and 52 years of age.
I have had hate crime logged, actual assault, and crimes against my religion as she called me a bible basher due to myself being a Psychic Medium.
I was also attacked by her friend and that friend is friends with the whole street.
I have had to put up cameras (CCTV)
3 Camera's in order to try protect myself.
I was advised to do this by my housing association and need to ghbours reported me for having them up(clearly they are worry what they are doing wrong in order to complain about my camera's)
So it first started with the neighbour of whom assaulted me, now she has the whole street hyped up and bothered about my camera's. The Housing Association stated a few weeks ago after attending the ng my home that they had complaints about cameras but stated we are happy with them and you are protecting yourself at the end of the day so don't worry.
The neighbours have all now got together and are seriously harrassing me.
They had a letter sent to me from housing staring I need sort out my littering and putting rubbish out to early.
This was not the case but nonetheless the surrounding areas and in my shared garden was cleaned up and I bought a storage unit for any rubbish bags.
They really did not like this so I was sleeping and heard my doorbell being rang non stop and my boyfriend got up to see (it was early in morning) it was a neighbour of whom I do not speak to or really know screaming that we are paedophiles and if she finds out that any camera's are capturing her children then look out.
She screamed you have take aways, you have taxis, (who's watching who)
This is my business.
I have always been a sufferer of extreme anxiety and suffer mental health issues, agraphobia, borderline personality disorder, Aspergers /Autism spectrum and now I have to keep living from my bedroom beinh to frightened to leave.
The Housing Association have been having multi agency meeting with the main aim apparently to move me.
This was be the ng done when just one neighbour attacked me, now I have to fear all they are doing nothing and leaving myself in danger.
I have to leave the home everyday to get my blood sugars done and get my shopping yet I physically cannot do this.
Ive already taken two overdoses due to this and yet I just told the police and they said we can come around but we are in a police car and not unmarked.
That they have no unmarked today and can get an unmarked in next few days maybe.
Its so wrong this!
I'm still scared even of any police presence.
I'm a prisoner in my own home.
I cannot hold on to my life much longer
I dont know if i should call in case they come back or not.
My husband spoke to him and told him to leave me alone, I said I wanted to call the police as I’m scared but my hubby said it’ll blow over!!
I’m at home alone from 5am til 7pm weekdays and I’m afraid and nervous of going in or out of my home!
They have kids that constantly scream and yell and swear in the neighbourhood, come by my door and destroy our grass and leave rubbish outside my front door
Emailes the council and nothing has been done wondering if the police is the best option
Several times coming to my door in an aggressive manner, wish I'd called police. But felt at the time it would be dismissed.
Feel I can't relax in own home. They part own so have more rights as I rent.
This was about 10pm police arrived at 12.15 I’m actually really annoyed as neighbour should’ve just knocked
- the local police or PCSO
- Mediation, Alternative Dispute Resolution services
- Action via the civil courts
I've been having a bit of trouble with my neighbors my car wing mirror has been ripped off and someone has gone under my car and disconnected the engine I had a macanic out and he said what has been done could only be done by a Macanic as you would have to know about cars to. Be able to do this. My neighbor used to work on my car and seems strange that we have fallen out and now this. It I have no proof! They have also put a cctv camera facing my property will the police do anything?
Sorry it's such a long Comment but there is a lot more
Thank You
We moved into a smaller property in 2014 and since then, the neighbour below us has been a nightmare. Parties that last for 18 hours at a time. Furniture gets thrown at 3am when she falls out with the people she invites in, usually when the alcohol has ran out. Screaming, shouting, arguing. I have been verbally abused on numerous occasions for which she is now on an abatement notice and Community resolution order, well both her and her mother as they both attack me when they get chance. The Police have been called when she is kicking at the door, screaming that she is going to kill me. We've had windows smashed in our car that cost us over £300 to fix. Scratches to the metal work and she wrote profanity all over the front door. Council are involved and we have provided dozens of noise sheets, been put on their standby service so they can witness the level of noise. The only snag there is, she gets louder and louder after the 1am cut off then all hell let's loose. We have had sound recording equipment fitted by the council who state her noise is out of order, yet we are still in the same situation. She has been hand served a warning letter only a week ago and all this week, we have lived in nothing short of hell. Our car was vandalised, she is banging on the ceiling and floors, slamming doors and goading her dogs to bark. To me she just seems untouchable. I am really lost as to what to do. The council tell us to call their noise team up until 1am but as I previously stated, she starts after 1am. We had to fit CCTV to our home due to the damage to the car and threats against me. We also record sound and the council asked for that on DVD but cannot promise it will even get used when you can clearly hear the tenant screaming "get out of my house" 2 years of this and I already suffer with depression and emotionally cannot tolerate much more. I beg the council every week to help and I know they must be trying hard.
I am now at a point of being scared to be home alone when my partner goes to work. I work from home so at home all day, (other than the two times I need to call out to medicate my elderly father in law who has Parkinson's and suffers memory loss) I record all interaction with her, her Mother, her friends. All of them are horrid to me. We are quite people and don't bother anyone but in all honesty I know I'm heading for a breakdown.
I really don't know what to do.
I don't know what went of as on the sat I was unloading my luggage to be told by next door neighbor of over 25yrs tat bloody caravan needs to go all theses people coming day and
Night.
Then on the Sunday I said to her husband that we had sorted the caravan to go elsewhere and he said some thing abusive which I didn't hear I said what and he walked away.
Can I get an arasment order on them. Plus we thing a neighbor has a video pointing at my property which my 13yr old grandson visits I need advice on what to do
It breaks my heart that a grown woman with kids of her own can threaten and swear at a child for no reason but because she feels she can get away with it like previous neighbours in the area who have been racist and got away with it.
She decided to tell my best friends i didn't like them, she told my best friends husband that she'd cheated on him when she didn't, and she doesn't even know my best friends husband! She has phoned me off of witheld pretending to be her friend accusing me of things i'd said or done when i haven't, and now she's called social services and made false allegations towards me about my child. I have told the police and i have told my landlord, the council, except when they rang her to tell her to leave me alone, she made another false allegation that i was racist or my friend was racist to her when that wasn't the case, and now i've been sent a tenancy warning letter, i don't know what else to do i just want her to stop, leave me and my friends alone and get on with our lives, if i see her i don't say anything i look the other way just so she can't say anything, i've written down dates and times when she has said and done stuff towards me or my friend, i'm just worried she'll do something else to ruin my life.
I suspect the man next door is purposely harassing me with the smell so I can move.Now he had built a studio in his back garden and was given permission by the council to build it without them notifying me.He usually goes into the studio when the smell starts.
He owns his house and I had been told by the police that there is nothing much they can do.
I don't want to move from my house,I have spoken to the neighbour many times about the continuos smell which has been going on for about 4 yrs.
Is there anything at all I can do?
P.S. I don't want to say in which city I stay but I live close to Paris and with all the things that happened with ISIS I am extra scared. Don't want to judge anyone and I have Syrian friends but this guy scares me. He is certainly Muslim and probably and drug dealer and I don't know if he is involved in any other criminal activity too...And all this outside my apartment. Please could you advice me what to do?
Should I report it to
I was told by someone who had moved twice that the police do nothing and what worked was sending a aggressive man to 'have a word'. My view is that these nutters will come back after the word has been said because they are nutters. Sadly without evidence but the police do not collect evidence so the onus is on the victim to
a. put up secret cameras to film any incidents
b. pay vast sums of money to prosecute them
c. live in hell for the year while the case goes to court.
However they do send these nutters to jail, if you are lucky. I wondered if there might be a business in providing the witness for you all. By that I mean that the nutters will be in no way suspecting a person was hired to wait for their activity and then to act as a witness. I was thinking of setting up a business as it seemed to me that many, many of these people have been doing these things for years and like Fred and Rose West they are ignored by local police.
Its a really weird country when you think that Fred and Rose West had neighbours, Fred was known by locals as psycho and violent and yet they got away with years of murder, even their own child, and buried them in a garden.
The problem is that any minor investigation by any public body would have to protect you all as it is likely the nutters would blame you (even if you did nothing at all).
The other day I caught him doing a bit of peeping tom which is violation of privacy.
So I gave him the finger which he didn't like but because I'm bigger that him he disappeared from view in the past I haven't stood up for my self.
Well now I am and you know what it feels good
and the police what did they do all the time (west yorkshire) not a bloody thing they stated that it was all our doing.
well shipley police I have a message for you I am doing something get ready for the court case
Steve does not work (but has lots of cash!!!)and is a very shady character who thinks he is above the law. The police have been utterly useless, including telling me that harassment is not a criminal offence, well I have news for you, it is! And they use this tactic to protect our neighbours and not do anything to help. This is why you have tragic cases where things went completely out of hand.
We are going to move to get away from the scum next door, they relish making decent peoples' lives a misery.
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