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Letter Template: Noisy Neighbours

By: Abigail Taylor - Updated: 11 Nov 2017 | comments*Discuss
 
Letter Noise Neighbour Noisy Loud Music

Noisy neighbours are a huge problem for many residents. Whether the noise is caused by people shouting, dogs barking, loud music, or even noisy sex, it can cause a real problem for neighbours left having to listen to it. Often neighbours simply haven't considered how noisy they are and the effect of that noise on others. Bringing this to their attention will usually resolve the issue. If you need to know more about noise legislation and your rights, we've posted links to our articles following our letter templates below.

So how do you go about discussing the problem with your neighbours?

Talk to your neighbour

Initially try just popping round for a quick chat to your neighbour. If they are never in when you go round, or you don't feel comfortable talking to them face to face, try sending an informal note. If this doesn't resolve the problem, then a more formal letter may be required.

To assist, a template informal note and more formal letter are below:

Informal Note to Neighbours About Noise

Dear [name]

Just a quick note regarding the noise from your property. This can be quite clearly heard from inside my house and so prevents me from getting to sleep on an evening.

Please could you try to keep the noise down a little, particularly overnight?

Thanks for your help.

Best wishes,

[Name]
[Your house number]

Formal Letter to Neighbour About Noise

[Your Address]

[Neighbour's name]
[Address / 'Delivered by hand']

[Date]

Dear [Neighbour's name]/[If unknown, just address as 'Dear Neighbour'],

Re: Noise from [neighbour's address]

I live at [address], next door. I am writing in relation to the noise from your property.The noise specifically is: [select appropriate]

  • Slamming Doors
  • Loud foot traffic/stomping
  • Barking dogs
  • Shouting / loud voices
  • Loud music

You may have previously been unaware of this noise. However it affects me because it can be clearly heard in the habitable areas of my house [and prevents me from sleeping].

The Noise Act 1996 means that the local authority must take steps to investigate any complaints of noise at night time. I am however, keen to resolve this amicably and do not want to report this to the council at this stage; we are after all neighbours! I would therefore be grateful if you could try to reduce any noise between 11pm and 7am.

Thank you in advance for your cooperation.

Kind regards,

[Your signature]
[Your name]

Want to Know More?

We have lots of useful feature, articles and responses to comments, which we hope will help you handle your own neighbour noise problems. Here are some of the articles you may find useful:
Your Rights Under the Noise Act
What Constitutes Noise Pollution?
The Noise and Nuisance Act

You might also like...
Share Your Story, Join the Discussion or Seek Advice..
[Add a Comment]
Hi Looking for some help/advice. I have a very inconsiderate upstairs neighbour who walks very heavily on her feet seems like she walks round and round her bedroom which is directly above ours. This can start anytime from midnight and throughout the night. She walks around the room slams drawers closed appears to drop items causing loud banging noises. We rarely have a full nights sleep and are exhausted. The noise is throughout the day also but we ignore this but overnight it is out of control. There is no consideration from our neighbour. Does anyone know our rights? I have contacted the antisocial behaviour team who said the law does not recognise this as noise. She would have to play music, Have tv too loud or a dog barking etc.
Rosie - 11-Nov-17 @ 11:54 AM
Hiya. Moved into our flat about a year ago now. And every morning all the way throughout the day her kid it’s throwing stuff running laps. I don’t think we have any sound proofing. It’s a joke I go up she says “can’t you hear me telling him of” that’s not the point if you keep letting him do the same thing of course he’ll keep doing it. It’s almost like there is an adult running around screaming throwing things against the floor. Some mornings can be as early at 5/6 usually around 7-7:30 then it’s constant till about 10 -11 sometimes doesn’t stop all day. What can I do I go and ask to keep it down politely she clearly doesn’t care.
Sasha - 8-Nov-17 @ 9:46 AM
I live in a terraced house. We have recently had new neighbours move in who choose to play the bass guitar for two hours solidly every night. As we're a terrace we share a chimney and they clearly play right in front of their fire place. It's so bad they've woken my daughter (7) up and there have been several occasions where we can't even relax in our own lounge and watch tv because their practising drowns it out. They can play anywhere from 5 - 9 pm. It just seems so absurd that they have to have it connected to the amp or couldn't wear headphones. I haven't done anything about it yet, but I am so angry tonight that I was hoping for some advice.
Belsmum - 26-Oct-17 @ 7:56 PM
Lou - Your Question:
Hi I have the same problem,I have lived at my address for 25 years,bought my house, in Jan the house next door was privately rented out,a 27 year old guy rented it from wk 1 he was having parties every night till 5in morning, music blasting girls screaming, approached him he said sorry,I'll sort it wk after wk same old thing,he drives erratic up the street, and all oddballs going in, got estate agent and landlord in volved and council issued him a final warning after 6 mths now he's still doing it, what else can I do it's so frustrating now wen we knock at door he don't answer n sneaks in back way

Our Response:
Try your local police, who might be able to consider an ASBO. Your environmental health department might also be able to help using its powers relating to noise/nuisance.
ProblemNeighbours - 6-Jun-17 @ 12:48 PM
Hi I have the same problem,I have lived at my address for 25 years,bought my house, in Jan the house next door was privately rented out,a 27 year old guy rented it from wk 1 he was having parties every night till 5in morning, music blasting girls screaming, approached him he said sorry,I'll sort it wk after wk same old thing,he drives erratic up the street, and all oddballs going in, got estate agent and landlord in volved and council issued him a final warning after 6 mths now he's still doing it, what else can I do it's so frustrating now wen we knock at door he don't answer n sneaks in back way
Lou - 3-Jun-17 @ 7:39 PM
I bought my first house in November and moved in soon after. Before long it became apparent that I have a party animal living two floors below. He loves to blast loud, ultra bass music every - EVERY - Friday and Saturday night from the minute him and his pals pile in from the clubs at half 2 till about 7 each morning. His mates all get drunk and stumble up and down the close stairs, smoke, shout and spit in the close too. I got enough courage to go down and ask him to turn it down one Friday night a few weeks ago because the bass got so loud, stuff on my chest of drawers in the bedroom were shaking and rattling. Turns out my bedroom is directly above his living room - lucky me. It took four attempts to get someone to answer his door. (Each time I banged it a girl inside could be heard going "woop woop!" - which would be amusing if I wasn't so harassed!) My neighbour answered but was so drunk he was swaying and managed to slur "you've got to understand, the weekends are all I get!" I asked him to turn it down, which he said he would but didn't. I put it down to him going inside and totally forgetting the conversation. The boy is 20 years old (thank you, facebook!) and well and truly into his "lad culture". I'm 26, female and live alone and I'm honestly too scared to approach him. I know it sounds silly, but I get so, so anxious every Friday and Saturday and feel so sad knowing what I'm coming home to on those nights. He's made me regret ever buying this place. My other neighbour is lovely but says she isn't troubled by the noise (she lives on the other side of the building, not directly above him) She said I should just speak to him, he's probably not aware how loud he is. I really don't want to speak to him face to face I'd rather put a letter through his door but don't want to come across as too stern because I want to get this sorted amicably. Any advice?
TrippingOverRover - 2-Jun-17 @ 12:00 PM
MeMe - Your Question:
I live next door to the most inconsiderate "woman". she and her 13 year old daughter take a speaker box into the park or just outside her gate and literally blasts music extremely loud. The lyrics her mother allows her to play to the whole neighbourhood is disgusting. sexual content clear swear/curse words. She has no shame. Spoke to the mother a total of 5 times.last time Wednesday gone I told her the music is too loud.she responded with.and I quote - "So.i dont care" whilst I had my baby in my arms after telling her it disturbs my baby when she is trying to sleep. The blatant "i dont give a s**t" attitude about you or your children was alarming. Zero concern for myself and my children and other neighbours. I called Council straight after who told me that they will send a letter warning them of noise complaints issued. After logging a complaint to the Council 5 weeks prior who fobbed me off to the Police and approx 20 calls to Police to complain about the disturbing annoying loud music being blasted they insisted its the councils duty to deal with it. So Im now on my 2nd complaint to the Council who now suppose they will send a letter to the neighbours from hell. I mean apart from the fact she smokes drugs and has foot traffic in and out her house like a bus. you would think she would be discreet not playing music at mega loud volumes. How do I know that an official warning letter from the Council has been sent? And what happens when she continues to play annoying loud music???22

Our Response:
Complain again if it continues, the council have powers to take it further than a warning letter. They can issue an ASBO, pursue it via the courts etc.
ProblemNeighbours - 30-May-17 @ 1:53 PM
I live next door to the most inconsiderate "woman".. she and her 13 year old daughter take a speaker box into the park or just outside her gate and literally blasts music extremely loud. The lyrics her mother allows her to play to the whole neighbourhood is disgusting.. sexual content clear swear/curse words... She has no shame. Spoke to the mother a total of 5 times..last time Wednesday gone I told her the music is too loud..she responded with..and i quote - "So..i dont care" whilst i had my baby in my arms after telling her it disturbs my baby when she is trying to sleep.The blatant "i dont give a s**t" attitude about you or your children was alarming.Zero concern for myself and my children and other neighbours.I called Council straight after who told me that they will send a letter warning them of noise complaints issued..After logging a complaint to the Council 5 weeks prior who fobbed me off to the Police and approx 20 calls to Police to complain about the disturbing annoying loud music being blasted they insisted its the councils duty to deal with it. So Im now on my 2nd complaint to the Council who now suppose they will send a letter to the neighbours from hell. I mean apart from the fact she smokes drugs and has foot traffic in and out her house like a bus... you would think she would be discreet not playing music at mega loud volumes.. How do I know that an official warning letter from the Council has been sent? And what happens when she continues to play annoying loud music???22
MeMe - 28-May-17 @ 12:39 AM
I live in a block of maisonettes. A majority of neighbours are great-except for 2 families. 1 family just recently moved in a few months ago. A family from hell. I have reported to housing office and environment and am keeping a log. So not nice not being able to relax in a place which is supposed to be called a home.
Rosebud - 13-May-17 @ 10:15 PM
Is it legal? My neighbour is a care home, so they can have noises as many as they can. Is it right council do not deal with a care home noise?
tweetybird - 16-Feb-17 @ 7:19 PM
My neighbour is very noisy at all hours of the day, I have lots of reasons to believe he is dealing drugs from his flat by the conversations heard threw our front door, the amount of foot traffic in and out of his flat late at night/ early morning and the actions and appearance of his guests/him. On my first day of tenancy here I met him in the hall way, he was intoxicated and covered in blood holding an electric saw, saying he was going to chop the person that beat him up into little pieces. I have a record of all these complaints as they have happened to my letting agency but they have not yet done anything about this issue.This has been going on for 3 months now. I have requested to move flats and they have said there is one available but it needs some work so it won't be ready for a few weeks. This was told to us over a month ago now. I have emailed asking for a rough move date but they have said that they will let us know as soon as it's ready and can not give us an Indictation as to when that is. This mans noise is the least of our worries. He is very intimidating with his actions and I fear he could turn on us at any point.Can I with hold my rent until I am given a move date?
Neve - 12-Feb-17 @ 12:24 PM
helpme - Your Question:
Recently I began experiencing high levels of harassment from my next door neighbour. Who plays loud music every weekend 2hrs Saturday mornings and nearly all day Sunday. Also during the week a vibrating alarm goes off at 6.30am against the bedroom wall.The neighbour always has friends over making lots of noise and losing music. I have tried staying with family but as soon as the neighbour knows im home the loud music starts. We also get banging on the walls during the day.I have spoken to landlord who has given me sheets to record the incidents and have reported to council environmental health.Am now thinking of taking the matter to court please advise what more can I do. Thanks.

Our Response:
You have done all the right things. You've not told us what the landlord and environmental health office have done following on from your record-keeping of the situation though, so we can't really comment.
ProblemNeighbours - 9-Feb-17 @ 12:41 PM
Recently I began experiencing high levels of harassment from my next door neighbour.Who plays loud music every weekend 2hrs Saturday mornings and nearly all day Sunday.Also during the week a vibrating alarm goes off at 6.30am against the bedroom wall. The neighbour always has friends over making lots of noise and losing music.I have tried staying with family but as soon as the neighbour knows im home the loud music starts.We also get banging on the walls during the day. I have spoken to landlord who has given me sheets to record the incidents and have reported to council environmental health. Am now thinking of taking the matter to court please advise what more can I do. Thanks.
helpme - 8-Feb-17 @ 12:21 AM
My neighbours are that noisy I can barely hear myself drilling some nights
Bill - 23-Jan-17 @ 5:14 PM
I live in a two bedroom housing association property and have done for over 8 years. Two years ago I had some new neighbors move in, they are a friendly couple with what started out as one child, now they have three, I would say all under the age of around five. The noise and crying which comes through the walls at all times of day is unbearable, it's affecting my sleep during the night andthis is nearly every day. I work long hours and need my rest and want to come home to some peace at the end of the day, I'm also studying and find it difficult to be able to concentrate when I need to complete my work. I have spoke with my neighbours and even been round in the middle of the night to ask them to be quiet. I'm literally at the end of my tether.
Rachael - 18-Dec-16 @ 9:17 AM
My new neighbours snore so loud it wakes me up. Got to the point where I hammered on the wall 2 nights running. Today I come home to a letter asking us not to bang. Basically turning the noise issue around saying snoring is considered reasonable. Saying they measured the noise electronically in the same room and it is classed as normal conversation. Then saying repeated banging on a wall could br harassment legally defined as causing alarm or stress according to the 1997 protection from harassment act. What does she think sleep deprivation us then,? I am really upset. Lived here 37 years. She is the third family in all that time and we never had this problem. Where do I stand?
Eggy - 16-Dec-16 @ 2:30 PM
I live on the ground floor.My neighbour above me has water pipes that bang every time they flush the loo or use the shower and they continue to bang for 40 minutes.it's obviously the pipes are expanding but have insufficient room for expansion.Because the pipes are under their floor they don't hear it.But I do.This morning it started at 5am and didn't stop until 5.40.Because they will have to lift their floor boards they won't do anything about it.Sleep is broken every night.I'm 63 years old.Any views? PS this can be heard all over my flat not just in the bedroom
fedup - 24-Nov-16 @ 4:17 PM
Ruth - Your Question:
I live in a student property house shared with 2 flats of students and 1 with a middle aged couple. The couple often come out of their house and threaten myself and other flatmates for 'slamming' doors, however we have explained that the slam they hear is actually just a fire door shutting and we hear theirs all the time. It is an unavoidable occurance, as they have admitted.Furthermore, no loud music or parties take place after 11pm at night, and if there is a party planned such as for a birthday, they are given adequate notice. Despite this, they insist on interrupting the party several times, even though there isn't music playing, just people 'laughing too loudly' and we are in a student residence in a student city on a Friday night at 9-10pm. We have explained that cooperation is key, especially considering there are building works taking place 6 days a week next door which cause more noise that doors or laughter does. We feel that they are very inconsiderate about their own noise levels, for example, once they set the fire alarm off on their way to work at 7am and didn't go and switch it off for over an hour, and as we didn't have the code it was alarmingly loud in all the flats of this shared house. We feel that the threats and swearing inflicted by our neighbors is childish and have not retaliated. We know the police wouldn't be bothered with such a small complaint that isn't impacting on either flats quality of life, just wondered what you think the best course of action is?

Our Response:
It seems a ridiculous idea for people other than students to be living in a student house to be honest. It might be worth having a word with your landlord about this, just say you are feeling intimidated and inhibited by the non-student residents.
ProblemNeighbours - 22-Nov-16 @ 11:08 AM
I live in a student property house shared with 2 flats of students and 1 with a middle aged couple. The couple often come out of their house and threaten myself and other flatmates for 'slamming' doors, however we have explained that the slam they hear is actually just a fire door shutting and we hear theirs all the time. It is an unavoidable occurance, as they have admitted. Furthermore, no loud music or parties take place after 11pm at night, and if there is a party planned such as for a birthday, they are given adequate notice. Despite this, they insist on interrupting the party several times, even though there isn't music playing, just people 'laughing too loudly' and we are in a student residence in a student city on a Friday night at 9-10pm. We have explained that cooperation is key, especially considering there are building works taking place 6 days a week next door which cause more noise that doors or laughter does. We feel that they are very inconsiderate about their own noise levels, for example, once they set the fire alarm off on their way to work at 7am and didn't go and switch it off for over an hour, and as we didn't have the code it was alarmingly loud in all the flats of this shared house. We feel that the threats and swearing inflicted by our neighbors is childish and have not retaliated. We know the police wouldn't be bothered with such a small complaint that isn't impacting on either flats quality of life, just wondered what you think the best course of action is?
Ruth - 21-Nov-16 @ 4:08 PM
Jeanie - Your Question:
I live in a one bed flat, next door to my bedroom is my neighbours kitchen, she has her washing machine and tumble dryer on during the night. My bedroom wall vibrates and I am not getting any sleep. It's inconsiderate as she puts them on overnight and goes to bed which is well away from the kitchen so she doesn't have to hear it. I have mentioned it but it is still going on!I am ill and just do not think this is fair but what are my rights?

Our Response:
If you've already spoken to her, put a letter through her door informing her that you might contact environmental health services if the noise continues. Use the templateabove and if that doesn't resolve the situation, contact your Environmental health department. They should investigate noise complaints, especially those after 11pm.
ProblemNeighbours - 17-Nov-16 @ 9:56 AM
I live in a one bed flat, next door to my bedroom is my neighbours kitchen, she has her washing machine and tumble dryer on during the night. My bedroom wall vibrates and I am not getting any sleep. It's inconsiderate as she puts them on overnight and goes to bed which is well away from the kitchen so she doesn't have to hear it. I have mentioned it but it is still going on! I am ill and just do not think this is fair but what are my rights?
Jeanie - 16-Nov-16 @ 9:41 AM
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