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Letter Template: Noisy Neighbours

By: Abigail Taylor - Updated: 14 Feb 2021 | comments*Discuss
Letter Noise Neighbour Noisy Loud Music

Noisy neighbours are a huge problem for many residents. Whether the noise is caused by people shouting, dogs barking, loud music, or even noisy sex, it can cause a real problem for neighbours left having to listen to it. Often neighbours simply haven't considered how noisy they are and the effect of that noise on others. Bringing this to their attention will usually resolve the issue. If you need to know more about noise legislation and your rights, we've posted links to our articles following our letter templates below.

So how do you go about discussing the problem with your neighbours?

Talk to your neighbour

Initially try just popping round for a quick chat to your neighbour. If they are never in when you go round, or you don't feel comfortable talking to them face to face, try sending an informal note. If this doesn't resolve the problem, then a more formal letter may be required.

To assist, a template informal note and more formal letter are below:

Informal Note to Neighbours About Noise

Dear [name]

Just a quick note regarding the noise from your property. This can be quite clearly heard from inside my house and so prevents me from getting to sleep on an evening.

Please could you try to keep the noise down a little, particularly overnight?

Thanks for your help.

Best wishes,

[Your house number]

Formal Letter to Neighbour About Noise

[Your Address]

[Neighbour's name]
[Address / 'Delivered by hand']


Dear [Neighbour's name]/[If unknown, just address as 'Dear Neighbour'],

Re: Noise from [neighbour's address]

I live at [address], next door. I am writing in relation to the noise from your property.The noise specifically is: [select appropriate]

  • Slamming Doors
  • Loud foot traffic/stomping
  • Barking dogs
  • Shouting / loud voices
  • Loud music

You may have previously been unaware of this noise. However it affects me because it can be clearly heard in the habitable areas of my house [and prevents me from sleeping].

The Noise Act 1996 means that the local authority must take steps to investigate any complaints of noise at night time. I am however, keen to resolve this amicably and do not want to report this to the council at this stage; we are after all neighbours! I would therefore be grateful if you could try to reduce any noise between 11pm and 7am.

Thank you in advance for your cooperation.

Kind regards,

[Your signature]
[Your name]

Want to Know More?

We have lots of useful feature, articles and responses to comments, which we hope will help you handle your own neighbour noise problems. Here are some of the articles you may find useful:
Your Rights Under the Noise Act
What Constitutes Noise Pollution?
The Noise and Nuisance Act

You might also like...
Share Your Story, Join the Discussion or Seek Advice..
[Add a Comment]
Dear all. I live in Birmingham at Swanage Road. It's a very noisy one as they spying and detecting everyone in regard of to get infos and passwords for example. How they do.? With Stephen hawking app and some microphones. Never move here or accept supported accomodations. It's in conspiracy with gags If you speak to them the law they calls you abusive even the kids too. Jobless people or volnurable because of want to be. They are servant of the illegal people
Ibi - 14-Feb-21 @ 4:38 PM
Same here, Im in a ground floor flat with the child from hell upstairs, screaming and running about constantly. I only get some peace when I go to work. Its so bad that Ive put my flat on the market. Ive spoken to the letting agent, as the above rent the flat, they sent a letter and since then its been worse. Ive actually recorded on my mobile phone its that loud. Yesterday it was from 6pm when I got home to 11pm and I don't expect it to be any different today. Surely theres something that we can do about these pests? Has anyone had any luck with getting them to be quiet? Or is it all hopeless?
Cazam - 19-Jan-21 @ 4:53 PM
I live in a block of flats with paper thin walls and the neighbors upstairs are driving me insane! They stomp around from 6 am until 11-12 at night. They drop and drag things on the floor. And most annoyingly ever since lockdown, they have been exercising in their living room every other day! Running in one place, jumping, dropping weights on the floor, thumping and stomping for about 40 minutes. It's honestly getting on my nerves because I work from home from my living room and it's annoying that every single day I hear stomping and their exercises. It's getting so bad that my flat literally shakes. There is a book shelf that rocks every time they jump. Sometimes I wish it falls on me so I can sue them for personal injury at least! I got my Landlord involved and nothing happened, to be fair he can't do much because he doesn't know who own upstairs. I actually spoke to them upstairs and they promised they'll keep is down but since then literally no change, it actually got worse so I figured out there's no point in talking to them anymore. I just don't know what else to do. I don't want to move because I've lived here for nearly 4 years and I've settled, but I think I'm going to have to since they have no regard of the fact they live in a flat and every step they take, I can hear!
Leslie - 16-Jan-21 @ 2:10 PM
Hi everyone sorry to read about the sameproblem as me you seeSaturday afternoon your telly didn't go off till 5:15 this morning it was that loud I could hear it in my bedroom I tried banging the ceiling shouting off knocking his phone or previously before Weasley to turn down he's tv I'vecomplain to the housing that's Monday and the complaint didn't get large till the Wednesday I was told it takes five days for them to do something I don't think they aretaking my complaint seriously I'm really thinking about moving I am so tired of it now I'm still grieving over the loss of my dad and my Nan I just think they're a bit selfish it's ever since his daughters moved in over a year this has been living with him she's so loud she don't talk she shouts and she's got such a dirty mouth swearing that comes from that girl I'm not a Mona I'll be sounds like it I'm just really fed up of this please help me then give me some advice on what I should do and thank you very much
Becky75 - 10-Jan-21 @ 11:28 AM
I live in a rented flat and the building is quite old. In October a family of 3 moved into the flat below me and the woman was pregnant. So day one a lot of noise which I understand since they have moved into a new building. Weeks after that nothing but slamming doors, thumping around, having a tv turned up probably to 100, kid running around. I wrote them a note about how I.work early hours and need sleep. Night of note being given hey presto more noise got to the stage where I involved my landlord. He came round and no noise was made once he had left a lot of noise was made. Not long after the wife went to have her baby. The dad and the son must have been with family or something. One night the dad comes back to the flat and starts hoovering after 2030. Still away for a week. The guy and his wife come back and drop off presents and then leave again. The next day well they come back.home and it all starts again even with a new born baby in the flat they have the kid running around,probably jumping off furniture, the tv turned up loud, talking loudly, the wife banging and thumping and slamming doors. It got to excessive that I downloaded a noise app and recorded all the noise. I.got the council involved. They heard all this and in still waiting on a reply. The family go away over xmas come back a few days after and the wednesday before new years eve they are slamming doors, shouting and thumping again. They are away. Come home after new year weekend and hey presto back to where it all started. My landlord came over and he kindly spoke with them. They said they would keep the noise level to a minimum but once he had spoken to them they got louder. The funny thing is they said myself and.my sister are more noisy during the night well I'm sorry but at this present moment I am lying on.my bed and not making any noise and what do I hear nothing bit the.kid running around, banging of wardrobe doors. Had enough and not sure what to do next?
Cece - 5-Jan-21 @ 7:35 PM
I live alone in a middle-of-terrace 3 bed house, renting from family members. I moved in a week ago and the noise from the neighbours has been ongoing since day one. The walls are paper-thin. I think I might just say to the people on either side that it's really loud in my house because of how thin the walls are, and ask them to possibly keep the noise to a dull roar. It's very much a town centre type of house. Does anyone have any recommendations for noise insulation?
Cake - 26-Dec-20 @ 3:46 PM
I was working on probation as I had just started a job, and I decided it wasn't for me and as it was within 3 months I walked off. The proprietor of the company has kept my copies of Certificates and won't let me have them and other equipment back. I have lost all my Certificates, a hard drive, several folders and teaching equipment and want to know what I need to do to get my stuff back.
Nick - 17-Nov-20 @ 2:02 PM
Think they get their frustration of beeing parents knowing they are pissing off other people, making em as misurable as them.gets em off and makes em feel superior, like a angry karen getting her way at the supetmarket as her marrage sucks. Think in big appartmennts should be law small children and baby fam be grouped closest to eachother, all bottom ground floors or stacked on eachother. awsy from the elderly, ill or those that actually need sleep
Köttur - 17-Nov-20 @ 5:04 AM
Hi All After many years of research there are two ways to fix this: You contact informally and if they are nice (perhaps unlikely if they are inconsiderate) they will either reduce the noise or improve sound insulation between the dwellings. Old converted properties have poor insulation. If someone has hard wood floors, ask them to lay carpet, if they refuse, you can not solve the noise from below, don't waste your money sell up. Option 2: Move. Don't waste your time engaging in protracted battles or escalating beyond informal route. It will not work, you will be depressed and waste years of your life emailing. I am so sorry to any one who experiences this, it's awful beyond. I am camping in my garden due to impact noise from above. Can't wait to move! Luke
Luke - 11-Nov-20 @ 2:00 PM
A new neighbour moved in downstairs with one small child who is now 4. She always woke us up with her foot stomping around the flat in the middle of the night. To try keep the peace i purchased some earplugs rather than ask her to keep it down. Mistakes were made. Its go louder and later and more frequent. Not only that, she also seems to always have 2-3 kids in the flat running up and down the hallway slamming doors and playing football until whatever time (tonight it was almost 1am) we asked her to keep the noise down because its honestly extremely loud and distressing to not have any relaxing time but she said no i will not ask them to keep it down as she can hear my son walking round his bedroom at 8am? And so we came back inside and could hear her egging the children on to make more noise. Shes basically justifying her excessive noise to the fact my son walked in his bedroom at a time which is too early for her (btw she literally sleeps till 12pm everyday) and i personally dont believe its healthy for children to stay up so late and for them to sleep in so late at such a young age? Also my brother came over today and i greeted him in the front garden and saw her spying out the window and guess what? Hey presto there was not a single noise coming from her flat the whole time my brother was here yet it was continuous before hand and also after he left. Also she NEVER leaves the house. The children have been in for days. I have to leave to get some peace but when we come back its the same old same old. Very upsetting
Jules - 31-Oct-20 @ 1:37 AM
A new neighbour moved in downstairs with one small child who is now 4. She always woke us up with her foot stomping around the flat in the middle of the night. To try keep the peace i purchased some earplugs rather than ask her to keep it down. Mistakes were made. Its go louder and later and more frequent. Not only that, she also seems to always have 2-3 kids in the flat running up and down the hallway slamming doors and playing football until whatever time (tonight it was almost 1am) we asked her to keep the noise down because its honestly extremely loud and distressing to not have any relaxing time but she said no i will not ask them to keep it down as she can hear my son walking round his bedroom at 8am? And so we came back inside and could hear her egging the children on to make more noise. Shes basically justifying her excessive noise to the fact my son walked in his bedroom at a time which is too early for her (btw she literally sleeps till 12pm everyday) and i personally dont believe its healthy for children to stay up so late and for them to sleep in so late at such a young age? Also my brother came over today and i greeted him in the front garden and saw her spying out the window and guess what? Hey presto there was not a single noise coming from her flat the whole time my brother was here yet it was continuous before hand and also after he left. Also she NEVER leaves the house. The children have been in for days. I have to leave to get some peace but when we come back its the same old same old. Very upsetting
Jules - 31-Oct-20 @ 1:29 AM
We stretched ourselves with both a mortgage and a larger deposit to get our forever home - a 4 bedroom detached new build. We had no issues with anyone and then next door moved in. The side of our house is at the back of their garden. As soon as they moved in they assembled a huge climbing frame in the centre of their garden. They have two young kids who are playing in their garden from 7am until 10pm and you can hear them constantly. Then they installed security lights at the top of their house and the beam is ridiculous. The light comes into our living room, upstairs bedroom and conservatory. I dealt with the Council over light pollution and on the night when he came out, it neverswitched on at all. They have a beautiful cockapoo, swings and now enormous trampoline virtually at the side of our house which is an eyesore from the front of the house. I asked them times to move the light...they have put this more into their garden but it is still awful. We have blackout blinds now and it is still an issue but I want something sorted before Winter. Why should we have to put up with this...its like living next to a school or vets...its not on..
Jo - 19-Oct-20 @ 1:07 PM
I lived in my current address for 4 yearsuntil now i lived in blesses which most of myneighbours are elderlies so I always careful about making noise, however, about 3years ago the council moved inthissingle mother with 3 kids next door to me ,So,for the last few year she were a modle neighbours. making sure her kids arewellbehaveandwhenever she have a family eventshe let us knowin advance about the it and was all good......however,she recently started showing unaccaptable behaviour which she started playing loud music,inviting her friends over to have all night party. Untill now I have been letting it go only becaouse iif Imake a complain to the council about the noiseshe may then lose her house which she ultimately become a homeless with her with her young family. I am a peaceful person. So, how can i let her know about her unreasonable behaviour affecting not only me also my elderly neighbours too?
Sammi - 3-Oct-20 @ 11:06 PM
I have lived in my house for 7 years (owned). I am in an end terrace which is semi fortunate. My neighbours attached for 5 years were very pleasant, and honestly there were a couple of occasions where they had to tell me to turn the music down on a Saturday night over the years, to which I would because they were always good and we looked out for each other. Unfortunately they sold their house to their son (the son is not the issue by the way). The son decided to rent the property, but did not take precautions to be sure EXACTLY WHO he was letting it to, and left it all in the hands of an agent. He told me that the agent had told him the couple were a teacher and social worker. The day they moved in, the volume level completely changed. I was having a barbecue with friends, and one of them said “well that’s peace and quiet out of the window”. I work a rotating shift pattern, and what was pretty clear after a month of them living here was that whatever shift I was on, they were here when I left and when I returned home. They are utter dole dossing, drug abusing, scum of the earth. They argue constantly, sometimes up to 5 times in a day and it spills out into the street. They have two young children, who are nowhere near as loud as the supposed adults. Heroin is a hell of a drug, and has really damaged their hearing, so every word is shouted. I contacted the landlord and explained the situation, to be informed that he was having issues with getting payments from them. After 3 months rolling of no payments he applied for eviction proceedings, but then BAM! Coronavirus comes. Now these horrible scum are protected by the courts and housing charities, even though they hadn’t paid their rent for months before the pandemic happened and do not intend to. I have had to contact police and social services reference the well being of the children, after one night when the woman was screaming at 1am that she was going to kill the children and herself if they didn’t stop crying. I could barely hear the crying, it was all blown out of proportion due to her drug impaired mental state. The police accused me of lying, and social services just responded by acknowledging they were known to the system, and that I should keep notes (you know that old brush they use on everyone). Even as I type this the noise is unbearable. They just constantly shout, bang and leave the children's nursery rhymes at full volume on the TV. This is almost constant from 6 30am until 11 30pm everyday. I feel embarrassed living here.
Joe - 2-Oct-20 @ 5:27 PM
My mum has a nightmare neighbour. She lives in a row of bungalows. The lady to her right has continuously caused problems for the last 3 years. Now she’s put wind chimes against the wall to where my mums bedroom is and puts a fan on them at night to keep my mum awake. The police and council have refused to do anything about it. My mum is now so depressed and sleep deprived it’s affecting her health. Why won’t anyone help????
Del - 12-Sep-20 @ 1:08 PM
I have a problem with noisy neighbours. This lady that lives on my floor regularly has a friend coming over. They play very loud music, they shout , scream and belt out songs! For example, right now this is happening for more than 5 hours ?? One time they were at it from 1.30 lunchtime to 11pm. It is so frustrating! Absolutely ruining my time at home. I’m dreading to be coming back from work thinking they might be having their party again. Even during lockdown I was working from home, it’s been so difficult. I can’t understand how people are so inconsiderate and selfish. They know there’s other people in the building. They are not the type of women you’d like to approach for a friendly, neighbourly conversation. I am scared for my safety to do that.
Mia - 17-Aug-20 @ 10:33 PM
I can relate to everybody on this page. We lived in a home we built and had one neighborfor over 20 years in that time they have been riding motorcycles atvs and dumbuggysthing of it is that now the parents passed and the son has it and he is the same way . What do you do we are aging and want to live peacefully it just isnt happening ..It isnt right that someone can cause so much harm emotionally and physically . Consideration should come in there somewhere...
samantha - 28-Jul-20 @ 6:10 PM
Every night taking to 12.pm can’t workor sleep
Jo - 22-Jun-20 @ 11:52 PM
Alwaysevery night talking not evenbeingnice 12.pm every night can’t go to work
Jo - 22-Jun-20 @ 11:50 PM
I have a problem with my next door neighbor's that lives onthe second floor next to me they're not even above my apartment. This woman lives with her kid ather grandparents.So this three-year-old kid is being taken care of by his great-grandparents. they have no control over the kid, he runs the scooter all day play with his toys and makes a lot of noise. when his mom comes from work she doesn't have any control over the kid either, none of the neighbors that live below her can't sleep he still making noise and running scooter till 2 and 3 a.m.. I live in a condominium, my neighbors have complained to the association andthe office management and have call the police.I have all the police reports and video of the tantrum that the kid has in the hallway,not even with all this proofs that we have they have done anything to help us. I have written to the association my health has declined because I do not get enough sleep neither my neighbors. The management office and Association has spoken to the young lady before but she just doesn't care. To my understanding the asociation or the management office hasno power to enforce any fines the only thing the association or the management office does is put a warning on her door.She's just living there with her grandparents,we are owners we are not renters and it's incredible that in this condominium renters have more rights than owner's do. This has been going on for 3 years.All neighbors are so tired of complaining and nothing has been done how is it possible that we can't get any help so she can move somewhere else, her grandparents are not in condition to take care of a 3 a year old.I've been living here for 30 years, it's incredible that I'm going to have to make a decision to move next year I can keep living like this, I had back surgery last year and it's been hell to recuperate.We are all mentally and physically tired. Well hopefully I can sell my apartment next year and move somewhere quiet
Zombie - 5-Jun-20 @ 6:34 AM
At present my neighbour has been furloughed. He has started building a vehicle from scratch in his garage, which is next door to my lounge. My daughter in law is working from homein my lounge, on telephone and PC. Unfortunately, in these times it is very frustrating . This man is arrogant as he once laughed at another neighbour who asked him to remove a swing tyre from a large overhanging tree, which was breaking his fence and leaving debris in his garden. He advised he would leave it there just to annoy him. The noise is unbearable, he is using industrial tools which he had previously used in his own commercial garage. His wife has advised that her own daughter has asked him to stop for some peace, please can anyone advise. I have recorded some of the noise from earlier in the year before we were all having to stay at home.
harrassed - 2-Jun-20 @ 3:43 PM
Hi my house its on farm but opposite garage wich making a lot of noice every day and sometimes on the weekend .I have small baby and its wery hard for him to sleep .Even with windows clouse we can hear how mechanic grinding drilling be ouse he did'nt close garage door and doing everything with open doors.Another problem my landlort without letting me know start bulding another warehouse so the noice from construction side its even bigger please help me
Pawello - 27-May-20 @ 2:43 PM
They have a really loud party every week, and they have 2 noisy guard dogs which I’ve asked them to keep the noise down before. I have a baby and I want to push her round in the fresh air but I can’t because it will wake her up all the loud music. Shouldn’t I be able to live a quiet life!
Katy - 26-Apr-20 @ 3:43 PM
I have , now suffered from my neighbour countless reports too city council four tenants have quit living below her .plus all around live under the threat complain be beaten up., by family or friends one tenant was pushed too the thoughts of suicide because of noise fighting .the local council have stated until others , come forward no action .i have submitted recordings the females partner has been moved , cause he assaulted her I suffer long term mental health .depression stress ancestry I live in a state of unrest peace of mind , shown little respect from council .how much is enough
Jh - 26-Apr-20 @ 2:49 PM
The issue I have is i now love in a unit block, which I understood would come with different noises than being in a single dwelling. I live on the second floor of a three level government housing unit block making me the one smack bang in the middle. The unit above me must obviously have removed their carpet and installed I’m guessing floorboards. The constant noises that I hear which generally start from early evenings which can last right up until almost 6-7am are becoming increasingly louder and really getting on my nerves. The constant dogs potter patted running within their unit is amplified for me underneath them, the dog scratching at his or her fleas repeatedly in one spot echos for me downstairs. The scraping of the chairs as they are pulled in and out frequently, the doors closing/slamming sounds for me. The banging of what sounds to me like the end of a broom handle directly at the floor, the tool sounding noises like someone is sanding something that’s resting on their floor, the noises and sounds of someone being extremely clumsy frequently dropping things that hit and bounce of the floor, the noises can often wake me (if I’m asleep as I suffer insomnia) so these noises really disturb all my attempts to try and sleep or startle me and interrupt my sleep. Visitors are taken back when they hear the noises for themselves saying things like are your neighbours serious....., The neighbour doesn’t speak English well and I have had limited experiences talking with her. She lives alone with her dog which after living here for almost two years no one in the building has ever laid eyes on it. I have written an initial letter regarding making my neighbour aware of the disruption the noises that I can hear from her unit in every room in my unit, the sounds are disturbing my families te together eg watching television together. And the noises are extremely frustrating especially as I suffer from insomnia and my sleep patterns are limited as they are yet every short sleep I can grab is vital to me. The above disturbances which start from early evenings and can go right up until the wee early hours of the morning, anywhere between 5-7am are really beginning to affect my wellbeing. I have yet to deliver her my letter and thought I’d reach out here on this platform to see if there wasanything else I could or should do to save before giving her thelette. Please give me your suggestions as my sanity requires rest.... ??
Donnie - 15-Apr-20 @ 7:43 PM
The issue I have currently is that my neighbour above me will lift a heavy item in their living room and will bang this repeatedly on the ground affecting my ceiling. I suspect as means to get me to be quiet. This is done whenever I am on a phone call, when the tv is on, when the washing machine is on once a week or when I have friends around which is very infrequent. This has caused the ceiling to shake, particles of paint to fall to the ground and 4 deep holes have formed on my ceiling. This has been ongoing for the last 11 months since I moved into the property. I have even made an effort to change my behaviours, such as lower my voice but it still continues.The walls are very thin so I hear conversations and footsteps, which I did expect will happen with the type of property i'm in. The neighbour has not written to me or approached me, so I am taking up this issue up with police and the London borough I'm in. Also recording each time this happens. Would appreciate any other advice please. Kind regards, C
Charlotte - 14-Apr-20 @ 9:27 AM
25 years ago I bought a semi detached house, it was pretty quiet neighbours wise. January last year our joined on neighbours started a loft extension which was the 5th neighbourhood extension we have endured in 5 years. Until then we experience impact noise from floors, walls, the full width ground floor door slamming, their neurotic water dog that Howells and barks without pause when they go out and the steel beam diy construction of garden Furnacture, angle grinding and welding 10 foot from my lounge window at weekends and now 4 days in a row through Easter weekend. He has his motor bike against the boundary fence 3 foot from my lounge window. Since he built his loft extension January last year 2019 we suffer from low frequency noise through the night. I don’t think it is from them but the neighbours the other side of them, it sound like a cross between frantically talking sports channel or possibly Spanish but only half the frequency and you can’t make out words. Something he has done has allowed this noise to be communicated to my bedroom but I can’t either record it or work out definitively where it is coming from. My wife has impaired hearing and does not hear it the way I do. However a neighbour on the other side of an adjoining road within view experiences the same Low frequency noise issue. We also only now, have a problem with night time milk an more delivery. Our neighbours use this service. A diesel vehicle, left running for 10 minutes or so, both doors open, 2 operators shouting to each other,moving slowly around ours and adjoining roads. Anytime between 2-6 am. There is no effective recourse. I wasted my time putting a complaint on google and the only outcome was an email from the girl in the office who said she would ask the driver to turn the radio down. This did not happen. My doctor has prescribed addictive sleeping pills which leave me drowsy and I am not supposed to drive. And now with lock down we must remain at home with lock down. I wish I had a chequers like place in the country to escape to. May all who read this find fresh peace at home. Kind regards Gas man
Gas man - 13-Apr-20 @ 6:14 PM
My neighbor has installed a hot tub against the fence and has it running all day. When my wife and I sit outside on our patio all we can hear is a continuous droning noise. We can't go outside an a warm day because of the noise, and if we have a window open you can hear the noise because it is right next to the house. Is this something we can complain to the council about?
Fred - 12-Apr-20 @ 5:39 PM
I'm having difficulty at the moment with terribly loud (thumping music all night) and aggressive sounding neighbours. The advice I have received is to note down all the times they are disruptive and to download a sound recorder or decibel metre, if you can, that records the date and time, then to send it all off to the environmental health department within your local council. My particular council also has a specific anti social behaviour department, this seems to be a service for those only in a council house though, but another route of things don't improve. We have also had to call 101 for help on the past as well when their music is so loud even my children struggle to sleep. Good luck with your noisy neighbours!
Katie - 12-Apr-20 @ 10:01 AM
As a last resort get the baseball bat out and start with their property, then them. These idiots only listen to fear so go scare the f out of em
Violence my friends - 4-Feb-20 @ 11:24 AM
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