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Letter Template: Noisy Neighbours

By: Abigail Taylor - Updated: 26 Aug 2021 | comments*Discuss
 
Letter Noise Neighbour Noisy Loud Music

Noisy neighbours are a huge problem for many residents. Whether the noise is caused by people shouting, dogs barking, loud music, or even noisy sex, it can cause a real problem for neighbours left having to listen to it. Often neighbours simply haven't considered how noisy they are and the effect of that noise on others. Bringing this to their attention will usually resolve the issue. If you need to know more about noise legislation and your rights, we've posted links to our articles following our letter templates below.

So how do you go about discussing the problem with your neighbours?

Talk to your neighbour

Initially try just popping round for a quick chat to your neighbour. If they are never in when you go round, or you don't feel comfortable talking to them face to face, try sending an informal note. If this doesn't resolve the problem, then a more formal letter may be required.

To assist, a template informal note and more formal letter are below:

Informal Note to Neighbours About Noise

Dear [name]

Just a quick note regarding the noise from your property. This can be quite clearly heard from inside my house and so prevents me from getting to sleep on an evening.

Please could you try to keep the noise down a little, particularly overnight?

Thanks for your help.

Best wishes,

[Name]
[Your house number]

Formal Letter to Neighbour About Noise

[Your Address]

[Neighbour's name]
[Address / 'Delivered by hand']

[Date]

Dear [Neighbour's name]/[If unknown, just address as 'Dear Neighbour'],

Re: Noise from [neighbour's address]

I live at [address], next door. I am writing in relation to the noise from your property.The noise specifically is: [select appropriate]

  • Slamming Doors
  • Loud foot traffic/stomping
  • Barking dogs
  • Shouting / loud voices
  • Loud music

You may have previously been unaware of this noise. However it affects me because it can be clearly heard in the habitable areas of my house [and prevents me from sleeping].

The Noise Act 1996 means that the local authority must take steps to investigate any complaints of noise at night time. I am however, keen to resolve this amicably and do not want to report this to the council at this stage; we are after all neighbours! I would therefore be grateful if you could try to reduce any noise between 11pm and 7am.

Thank you in advance for your cooperation.

Kind regards,

[Your signature]
[Your name]

Want to Know More?

We have lots of useful feature, articles and responses to comments, which we hope will help you handle your own neighbour noise problems. Here are some of the articles you may find useful:
Your Rights Under the Noise Act
What Constitutes Noise Pollution?
The Noise and Nuisance Act

You might also like...
Share Your Story, Join the Discussion or Seek Advice..
[Add a Comment]
Please someone help us.I have been living in my flat for nearly 25 years. I am a leaseholder. My 4 children grew up in this place. I had many neighbours lived below me but they have never complained about us. I had tea good relationship with all of them. About 5-6 years ago a young woman moved below my flat and she is now a lease holder. Last couple of years she's complaining and accusing that we are purposely making noise to disturb her. We have never done anything like that at all. She wakes up early morning 4 am 5am and starts banging on our ceiling non stop. I have tried and recorded as much as I can on my phone. Non stop harassment. She even harass my daughters.I have spoken to housing manager/council and they say they can’t do anything because we are both leaseholders and I have to take legal action.I don’t know what to do. My children andI am are suffering so much because of this. I don’t have money to go to solicitors. Please can someone advise.
Sandby - 26-Aug-21 @ 11:29 AM
I have lived in my apartment for years ever since we moved and non stop my neighbors get on my nerves because first my neighbors always play loud music all the time and my second neighbors always make loud noises all the time and turning their tv up so loud everyday and it's annoying especially when I'm trying to listen to music and sleep everyday and I want them both to move out their apartment building and never return ever again.
Catwoman55 - 11-Aug-21 @ 7:55 PM
Pictures have been sent to the housing with what them upstairs next doorneighbours at 40b been doing and know it alot them doing next door and have been reported to the housing.
Sweets - 28-Jul-21 @ 11:06 AM
Edf tell me did I let the council know what the woman next door upstairs neighbours at 40b tell me to shut my mouth I tell edf yes.
Sweets - 28-Jul-21 @ 9:50 AM
Hello I have call edf so that edf can come and check and make sure that the wiring and the pipe where my gas card meter that them next door upstairs neighbours at 40b not using my gas I was told that no one should be using my gas card meter when it only for me Marie Lawrence them next door upstairs neighbours at 40b have been reported to the housing.
Sweets - 28-Jul-21 @ 9:39 AM
We live in an apartment building which has 4 floors and 1 apartment at each floor. Our neighbor living at the top floor has illegally occupied the roof of the building which is for the whole building. We 3 neighbours wants to write a combined complain against the top floor apartment owner. How can we write a combined complain to the authorities? Is there any significant change in the format of the application?
Mtk - 24-Jun-21 @ 9:47 AM
They are dealing drugs at number 16 and number 13 and number 11 matchwood close and they also nosyie and lound
Samy - 28-May-21 @ 10:55 AM
I have a neighbour who asked 3 times for the land at the side of my garage he eventually removed the boundary hedge placed paving stones down to house his bins. As he opened up my land for people to walk in from his garden I installed a camera on the back of my gate looking down the side of my garage. He contacted the police saying I was watching his wife and daughter ....yet its my land he hasn't understood that if he wouldn't have removed the hedging the camera wouldn't have been put up...he or anyone can just push the gate open walk into my garden and let my dogs out.
Bry1 - 26-May-21 @ 7:57 PM
I have lived in my property now for 11 years and have 2 older children, 18 and 15my neighbour lives alone and is quite a nasty lady. I know now from the previous tenants that’s she constantly complained about them making noise and would report them at every opportunity she got. The previous tenants had 4 children so obviously there was going to be everyday living noise. This caused her to pack up and leave her hone as she could not cope with this lady anymore. The lady has lived here for a very long time and I think she believes she has some sort of authority over what goes on in my property. The lady plays tunes on my wall with what sounds like sticks all through the day and bangs on her floor which I just choose to ignore as I feel she wants a reaction. She also barks at my dog over the fence and tells my children’s friends that they need to get out of my front garden or she will touch them. She has asked us to close our front door more quietly as it disturbs her to which we have always been very polite about and told her we will try. She has been seen at 5 o’clock in the morning laying peoples wheelie bins on there side outside of there front doors ect. I do have cctv and have proof that I do not cause any problems within my property. My daughter was recently 18 and due to restrictions we could not celebrate properly so decided to have a small gathering from my bubble in by back garden. This is the first time we have ever done this, she was watching all day what we was doing constantly at her window and coming out into her garden. I don’t feel she is approachable to inform her of our plans so I read up on rules about times ect and ensured the people who was in my garden had left by 11:30pm also all music which was only on very low was all switched off by 11pm. This was a Saturday night and I believe that restrictions is midnight on a weekend. There was more noise coming from the park which is at the back of our house from all the teenagers which are there every weekend. However the next day the neighbour came out and started shouting at my partner accusing us of making her life a living nightmare and saying she was going to report us. We did apologise if we caused her any Inconvenience but like I said she is unreasonable and would not even try to resolve the situation. We do both own our properties but it’s making me feel like I want to move house as I can’t relax in my own home with fear of her making a fuss. Does anyone have any advice for me on what I could do. TIA
Tav101 - 19-May-21 @ 9:26 AM
I moved into a rented bungalow 6 months ago. The guy next door is in his 40s but in a wheelchair. For 5 months I’ve had very loud slamming of doors, banging doors, upto 12.30 at night, music til gone 3 some nights, drinking in front with mates outside where my room is until 10.30.I found out after signing the tenancy that the tenant prior to me put noise complaints in and the housing association eventually moved the tenant who was having the problem. He has a few neighbours around who help him and I feel so intimidated by his antics as I’m quite quiet and try to be respectful of other neighbours. It’s actually affecting my mental health badly.
Countrymum - 18-May-21 @ 6:37 PM
Yesterday them neighbours from hell next door at 40b sue Morgan went and put a empty box out in the front garden right where my bins is I tell my son antonio to don't touch it that I not touching it my son Mario call he tell me I sound pissed off I tell him it them next door at 40b he tell me that is mad that them is weird people next door at 40b.
Sweets - 12-May-21 @ 4:58 AM
Hello, I have been living in my flat for just under a year, I’m 20, have a job working in care and this is my first flat. From the very first day Ioved in a family directly across from me have been a nightmare. I start work at 7am and I can hear them shouting and screaming, when I come home they’re still doing it. They will sit in the communal staircase doing the same and smoking etc, the walls are thin and the staircase is right next to my door so I hear it as though I’m in the same room. I generally get on with them because I keep my distance. But they will scream all hours, boot their own front door, bang on other tenants doors until they answer asking for Cigarettes, money alcohol. They have also created an area in the car park where they sit and do the same things which means the entire building can hear. I have written twice to the housing agency and have heard nothing, this is 24/7 since I moved in, the other residents don’t seem bothered or have written and been ignored. My problem is the owner of the flat is an elderly woman who is generally really kind and nice but her daughters (30-40s) are the problem and I would hate for her to suffer because of them. What should I do?
Ro - 25-Apr-21 @ 6:19 PM
Hello, I have been living in my flat for just under a year, I’m 20, have a job working in care and this is my first flat. From the very first day Ioved in a family directly across from me have been a nightmare. I start work at 7am and I can hear them shouting and screaming, when I come home they’re still doing it. They will sit in the communal staircase doing the same and smoking etc, the walls are thin and the staircase is right next to my door so I hear it as though I’m in the same room. I generally get on with them because I keep my distance. But they will scream all hours, boot their own front door, bang on other tenants doors until they answer asking for Cigarettes, money alcohol. They have also created an area in the car park where they sit and do the same things which means the entire building can hear. I have written twice to the housing agency and have heard nothing, this is 24/7 since I moved in, the other residents don’t seem bothered or have written and been ignored. My problem is the owner of the flat is an elderly woman who is generally really kind and nice but her daughters (30-40s) are the problem and I would hate for her to suffer because of them. What should I do?
Ro - 25-Apr-21 @ 6:17 PM
Hi. Some advice.I have lived here for almost 5 years with my wife,daughter and severely autistic sons.One of my sons can be a bit noisy in the garden.He is non verbal but the neighbour called out,FFS shut up a week after we had words about my son being loud. A week or so later he said I'm effing fed up with this, FFS shut him up. We haven't spoken to each other since last July! Should I report him? Tia
Smarty - 12-Apr-21 @ 11:04 PM
Hii follow me on mxtakatak @hemantmahato456 And in instagram also @mr_mahato_ @hemant.456 follow on both the account
Yash - 18-Mar-21 @ 6:39 AM
Hello from Marie Lawrence 40a tressillian road brockley London SE4 1YB i have a neighbour living next door at 40b sue Morgan and her son next door throwing rubbish into the back garden and plant trees in the back garden and plant a tree in the front garden sue Morgan throw things at my son antonio before and had tell me Marie Lawrence to shut my mouth and have been banging from 2am to 5am and loud music 6am that was coming from them next door at 40b tressillian road brockley London SE4 1YB yesterday sue Morgan her son and a man put them rubbish into are bin when are bin as 40 them have put up a fence going across in the back garden when there was never a fence up going across in the back garden and was never a tree plant in the front garden or tree's been plant in the back garden i have reported them to crime stoppers and to the ombudsman and to the council from them ever putting them rubbish into are bin again like them next door at 40b think it a joke thing when it notnice to have put things on my door and throw things at my son antonio that almost hit my son antonio.
Sweets - 15-Mar-21 @ 1:51 PM
Dear All, We are all at risk of bad wellbeing. We have to collectively implement a Solution. We are all on our own. But there is a way forward if we develop a national steering group.
123456 - 5-Mar-21 @ 1:44 PM
We live in a nice area, decent hard working people, nice houses, nice cars, yet my neighbour let his house out to an absolute scumbag family. Single mum with 3 kids, dole dossers, different lads round every weekend, parties all day and night even on a school night. No idea why her kids aren't at school as she doesn't work, and definitely isn't home schooling as they don't go to sleep until gone midnight, sometimes 2 or 3am i can hear them arguing on the computer. These are aged between 10-13 years old, not teenagers! I've asked them to turn it down, which doesn't make much difference, so my next step is a formal letter, and if that doesn't work i'll be making it my life mission to get them evicted.
John - 4-Mar-21 @ 10:03 AM
Dear all. I live in Birmingham at Swanage Road. It's a very noisy one as they spying and detecting everyone in regard of to get infos and passwords for example. How they do.? With Stephen hawking app and some microphones. Never move here or accept supported accomodations. It's in conspiracy with gags If you speak to them the law they calls you abusive even the kids too. Jobless people or volnurable because of want to be. They are servant of the illegal people
Ibi - 14-Feb-21 @ 4:38 PM
Same here, Im in a ground floor flat with the child from hell upstairs, screaming and running about constantly. I only get some peace when I go to work. Its so bad that Ive put my flat on the market. Ive spoken to the letting agent, as the above rent the flat, they sent a letter and since then its been worse. Ive actually recorded on my mobile phone its that loud. Yesterday it was from 6pm when I got home to 11pm and I don't expect it to be any different today. Surely theres something that we can do about these pests? Has anyone had any luck with getting them to be quiet? Or is it all hopeless?
Cazam - 19-Jan-21 @ 4:53 PM
I live in a block of flats with paper thin walls and the neighbors upstairs are driving me insane! They stomp around from 6 am until 11-12 at night. They drop and drag things on the floor. And most annoyingly ever since lockdown, they have been exercising in their living room every other day! Running in one place, jumping, dropping weights on the floor, thumping and stomping for about 40 minutes. It's honestly getting on my nerves because I work from home from my living room and it's annoying that every single day I hear stomping and their exercises. It's getting so bad that my flat literally shakes. There is a book shelf that rocks every time they jump. Sometimes I wish it falls on me so I can sue them for personal injury at least! I got my Landlord involved and nothing happened, to be fair he can't do much because he doesn't know who own upstairs. I actually spoke to them upstairs and they promised they'll keep is down but since then literally no change, it actually got worse so I figured out there's no point in talking to them anymore. I just don't know what else to do. I don't want to move because I've lived here for nearly 4 years and I've settled, but I think I'm going to have to since they have no regard of the fact they live in a flat and every step they take, I can hear!
Leslie - 16-Jan-21 @ 2:10 PM
Hi everyone sorry to read about the sameproblem as me you seeSaturday afternoon your telly didn't go off till 5:15 this morning it was that loud I could hear it in my bedroom I tried banging the ceiling shouting off knocking his phone or previously before Weasley to turn down he's tv I'vecomplain to the housing that's Monday and the complaint didn't get large till the Wednesday I was told it takes five days for them to do something I don't think they aretaking my complaint seriously I'm really thinking about moving I am so tired of it now I'm still grieving over the loss of my dad and my Nan I just think they're a bit selfish it's ever since his daughters moved in over a year this has been living with him she's so loud she don't talk she shouts and she's got such a dirty mouth swearing that comes from that girl I'm not a Mona I'll be sounds like it I'm just really fed up of this please help me then give me some advice on what I should do and thank you very much
Becky75 - 10-Jan-21 @ 11:28 AM
I live in a rented flat and the building is quite old. In October a family of 3 moved into the flat below me and the woman was pregnant. So day one a lot of noise which I understand since they have moved into a new building. Weeks after that nothing but slamming doors, thumping around, having a tv turned up probably to 100, kid running around. I wrote them a note about how I.work early hours and need sleep. Night of note being given hey presto more noise got to the stage where I involved my landlord. He came round and no noise was made once he had left a lot of noise was made. Not long after the wife went to have her baby. The dad and the son must have been with family or something. One night the dad comes back to the flat and starts hoovering after 2030. Still away for a week. The guy and his wife come back and drop off presents and then leave again. The next day well they come back.home and it all starts again even with a new born baby in the flat they have the kid running around,probably jumping off furniture, the tv turned up loud, talking loudly, the wife banging and thumping and slamming doors. It got to excessive that I downloaded a noise app and recorded all the noise. I.got the council involved. They heard all this and in still waiting on a reply. The family go away over xmas come back a few days after and the wednesday before new years eve they are slamming doors, shouting and thumping again. They are away. Come home after new year weekend and hey presto back to where it all started. My landlord came over and he kindly spoke with them. They said they would keep the noise level to a minimum but once he had spoken to them they got louder. The funny thing is they said myself and.my sister are more noisy during the night well I'm sorry but at this present moment I am lying on.my bed and not making any noise and what do I hear nothing bit the.kid running around, banging of wardrobe doors. Had enough and not sure what to do next?
Cece - 5-Jan-21 @ 7:35 PM
I live alone in a middle-of-terrace 3 bed house, renting from family members. I moved in a week ago and the noise from the neighbours has been ongoing since day one. The walls are paper-thin. I think I might just say to the people on either side that it's really loud in my house because of how thin the walls are, and ask them to possibly keep the noise to a dull roar. It's very much a town centre type of house. Does anyone have any recommendations for noise insulation?
Cake - 26-Dec-20 @ 3:46 PM
I was working on probation as I had just started a job, and I decided it wasn't for me and as it was within 3 months I walked off. The proprietor of the company has kept my copies of Certificates and won't let me have them and other equipment back. I have lost all my Certificates, a hard drive, several folders and teaching equipment and want to know what I need to do to get my stuff back.
Nick - 17-Nov-20 @ 2:02 PM
Think they get their frustration of beeing parents knowing they are pissing off other people, making em as misurable as them.gets em off and makes em feel superior, like a angry karen getting her way at the supetmarket as her marrage sucks. Think in big appartmennts should be law small children and baby fam be grouped closest to eachother, all bottom ground floors or stacked on eachother. awsy from the elderly, ill or those that actually need sleep
Köttur - 17-Nov-20 @ 5:04 AM
Hi All After many years of research there are two ways to fix this: You contact informally and if they are nice (perhaps unlikely if they are inconsiderate) they will either reduce the noise or improve sound insulation between the dwellings. Old converted properties have poor insulation. If someone has hard wood floors, ask them to lay carpet, if they refuse, you can not solve the noise from below, don't waste your money sell up. Option 2: Move. Don't waste your time engaging in protracted battles or escalating beyond informal route. It will not work, you will be depressed and waste years of your life emailing. I am so sorry to any one who experiences this, it's awful beyond. I am camping in my garden due to impact noise from above. Can't wait to move! Luke
Luke - 11-Nov-20 @ 2:00 PM
A new neighbour moved in downstairs with one small child who is now 4. She always woke us up with her foot stomping around the flat in the middle of the night. To try keep the peace i purchased some earplugs rather than ask her to keep it down. Mistakes were made. Its go louder and later and more frequent. Not only that, she also seems to always have 2-3 kids in the flat running up and down the hallway slamming doors and playing football until whatever time (tonight it was almost 1am) we asked her to keep the noise down because its honestly extremely loud and distressing to not have any relaxing time but she said no i will not ask them to keep it down as she can hear my son walking round his bedroom at 8am? And so we came back inside and could hear her egging the children on to make more noise. Shes basically justifying her excessive noise to the fact my son walked in his bedroom at a time which is too early for her (btw she literally sleeps till 12pm everyday) and i personally dont believe its healthy for children to stay up so late and for them to sleep in so late at such a young age? Also my brother came over today and i greeted him in the front garden and saw her spying out the window and guess what? Hey presto there was not a single noise coming from her flat the whole time my brother was here yet it was continuous before hand and also after he left. Also she NEVER leaves the house. The children have been in for days. I have to leave to get some peace but when we come back its the same old same old. Very upsetting
Jules - 31-Oct-20 @ 1:37 AM
A new neighbour moved in downstairs with one small child who is now 4. She always woke us up with her foot stomping around the flat in the middle of the night. To try keep the peace i purchased some earplugs rather than ask her to keep it down. Mistakes were made. Its go louder and later and more frequent. Not only that, she also seems to always have 2-3 kids in the flat running up and down the hallway slamming doors and playing football until whatever time (tonight it was almost 1am) we asked her to keep the noise down because its honestly extremely loud and distressing to not have any relaxing time but she said no i will not ask them to keep it down as she can hear my son walking round his bedroom at 8am? And so we came back inside and could hear her egging the children on to make more noise. Shes basically justifying her excessive noise to the fact my son walked in his bedroom at a time which is too early for her (btw she literally sleeps till 12pm everyday) and i personally dont believe its healthy for children to stay up so late and for them to sleep in so late at such a young age? Also my brother came over today and i greeted him in the front garden and saw her spying out the window and guess what? Hey presto there was not a single noise coming from her flat the whole time my brother was here yet it was continuous before hand and also after he left. Also she NEVER leaves the house. The children have been in for days. I have to leave to get some peace but when we come back its the same old same old. Very upsetting
Jules - 31-Oct-20 @ 1:29 AM
We stretched ourselves with both a mortgage and a larger deposit to get our forever home - a 4 bedroom detached new build. We had no issues with anyone and then next door moved in. The side of our house is at the back of their garden. As soon as they moved in they assembled a huge climbing frame in the centre of their garden. They have two young kids who are playing in their garden from 7am until 10pm and you can hear them constantly. Then they installed security lights at the top of their house and the beam is ridiculous. The light comes into our living room, upstairs bedroom and conservatory. I dealt with the Council over light pollution and on the night when he came out, it neverswitched on at all. They have a beautiful cockapoo, swings and now enormous trampoline virtually at the side of our house which is an eyesore from the front of the house. I asked them times to move the light...they have put this more into their garden but it is still awful. We have blackout blinds now and it is still an issue but I want something sorted before Winter. Why should we have to put up with this...its like living next to a school or vets...its not on..
Jo - 19-Oct-20 @ 1:07 PM
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