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Your Rights Under the Noise Act 1996

By: Jeff Durham - Updated: 6 Aug 2020 | comments*Discuss
 
Noise Act 1996 Neighbour Advice Noisy

Under the provisions of the Noise Act 1996 and other associated legislation, your local authority has a mandatory obligation to deal with any noise which is deemed to be a ‘nuisance’. It’s not simply at night where the act might come into force, nor is it restricted to common complaints like music and loud parties – general traffic noise, DIY/construction projects and use of other kind of machinery is also incorporated into the legislation.

Measuring The Noise and Permitted Levels

The Permitted Level Of Noise can vary depending on different circumstances and ignorance is not an acceptable excuse. If, for some reason, a person knows that an activity is going to result in excessive noise, it is their responsibility to check with their local authority what level is permitted and what is considered excessive. Local authorities have approved noise measuring devices to determine whether or not a particular ‘noise complaint’ is breaching the law.

Abatement Notices

If the local authority deems that the noise represents a Statutory Nuisance and/or that it’s likely to reoccur, they can issue an abatement notice which will stipulate that the noise stops altogether, is reduced to an acceptable level, or is only permitted between certain times of the day.

However, an abatement notice is not normally served immediately. Usually if you Contact An Environmental Health Officer, they will visit the ‘offender’ first to see if the problem can be resolved without having to take matters further. If the issue hasn’t been resolved within a week, then an abatement notice must be served.

If The Abatement Notice is Not Complied With

Once an abatement notice is issued, if it not complied with, then the offender will have committed an offence. There can be fixed penalty notices and both the courts and the police will now get involved. Fines of up to £5,000 can be imposed on individuals and up to £20,000 if it’s a business within or close to a residential neighbourhood which is involved.

In certain situations where the noise maker might end up being violent or aggressive, the police, in conjunction with the local authority, have the power to Issue An Anti-Social Behaviour Order and if the noise maker fails to comply with that, it might even end up with them even being sent to prison.

Seizing of Equipment

Once an abatement notice has been served, if it is not complied with, an officer from the environmental health department or someone acting upon their behalf, such as a police officer, has the power to gain entry to the residence and to seize the equipment responsible for the problem under warrant provisions. This can be done by force if necessary and can result in a further fine if the person involved wilfully tries to obstruct the removal of the equipment.

The equipment can be seized for up to 28 days, and it is up to the courts to decide what will be done with the equipment in the long term. If no court proceedings have begun within 28 days, the equipment must be returned to its rightful owner. However, if the court decides to convict a person in relation to the said equipment, then a forfeiture order can be made by the court which deprives the offender of any further rights to the equipment.

What to Read Next...

Your Rights Under Noise and Statutory Nuisance Act.

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Next door is rented. Thankfully obnoxious family moved out 3rd July. Owners and their workmen have been in since that day, now 5 weeks, doing noisy work, 7 days a week. Last Sat they started 6.50am! Banging and hammering. Phoned police, no help, council, very little help, however they did ring on Mon saying they would send a letter outlining the hours of work. The owners should know as they did this when they bought the house over 5 years ago! We wrote a polite letter to the owners at the time, however they have chosen to be aggressive, and have a "couldnt care less" attitude. We advised them of the hours of work.on weekends, but they said they were wallpapering! Yes, with a hammer and drill?? The noise has been awful, so.much so, that if our phone rings, the caller cannot hear us talking, but can hear the hammering, the council heard this last Sat at 7.15am. The workmen have been working up to 12 hours a day, hammering, drilling, tapping, all of which on a continual basis, is causing health issues for both my husband and myself. My migraines have returned. The workmen have visiting females and they smoke in the garden, this affects my asthma, so cannot even have the door or windows open to the garden. We got 2 garden chairs, cannot sit out until they have gone, what, 8.00pm onwards, not tonighr though, still there! Friends have invited me to sit in their gardens while the noise is on. In fact, one friend could hear the noise from both the family and now workmen, inside their house, 10 houses away. The noise and abuse from the previous family was so bad, we had to seek council, police and legal advice, due to threats to kill, criminal damage (new fence of 3 months), telling lies about us on public facebook page for our village, assault and antisocial behaviour by the 2 adults and 2 of the 4 children, including a dirty nappy, dog poo thrown over the fence, about 20 balls thrown at the windows, breaking our outside light, and numerous stones thrown at the door and windows, chipping the door. The kids used to scream and screech not 4 feet from our door on a trampoline, 3 of the kids were not old enough to be on one that big, they could watch my comings and goings and alert the parents, "shes out there". I could not hear tv, radio or phone or even read. I played music, loud, and she complained to anyone who would listen about it! We also had them spying on us, listening to conversations with visitors or between ourselves, and passing nasty comments. It was like being stalked. They smoked and made a point of watching if I went in the garden, him saying "shes out there" and out she came to smoke 3 feet from.our door. Never had asthma or blood clots in the lungs (twice in 6 years), before smokers moved in next door. Senior chest physician confirmed second hand smoke would have caused the clots. It was bad enough when the other side moved in, over 5 years ago too, we had noise from 8.00am until 1.00am next morning for weeks. I ended up seeking medical in
CathyB - 6-Aug-20 @ 8:15 PM
this reporting has been going on for nearly 15 years now, once back in the day i wastold to go meet the police about it, they never even turned up at the home not once but yet 6 appointments and not turned up once, then it was switched over to council complaints department, i have been telling them for years also to nothing not a single thing done about it at all, i even put a complaint in against a friend to see what would happen with him never even got a letter, the government council or police are useless there is no such things as a law anymore until someone loses it and ends up killing someonethen no one tells you the full story they just tell you caught a murder
Bobbullshit - 31-Jul-20 @ 11:31 PM
Hi GIVEUP, don’t give up, keep phoning keep asking for help, make it as a “daily job”or a regular job, you need to be listened, especially with baby at home. there must be a solution from the council, if phone them doesn’t work, use the online form write down the complain number stuff. Also first of all bang on their door tell them you got a baby at home, if they don’t listen they must be drug addictor crime suspect who doesn’t act normally, call police force to involve this anti social behavior/crime. The last if nothing work at your area, then plan to move away. Good luck!
Change - 27-Jul-20 @ 1:41 AM
Police are useless, council environmental health after useless. Remind me where do our council tax goes to? Endless midnight banging loud music and neither department interested... Baby kept up all night. And it's like parcel parcel hand with the local authorities.
GiveUp - 25-Jul-20 @ 11:38 PM
Got different neighbors through 4 years, none of them stay longer but extremelyharassing, two main problems are fly tipping and play loud music after 11pm or 3am, as got young kids at home have to protect them from night noise, told neighbors to turn off but never listen, called police straight away every time after no one listens, those ppl were taking/exchange drugs that’s why play music so loud constantly night time, crime suspects and anti-social behaviors. For fly tipping called council council called police first couple days alright then get back to normal, fed up and installed one cctv, it works but my neighbors changed to tipping at another shared access, gonna install another cctv. All in all, as experienced with living either downstairs or upstairs neighbors, honestly there is no way to thoroughly avoid these issues, junky are junkies, don’t hope to change them, only way is to encourage myself to work hard and make a bit more money to get a mortgage to buy a detached house one day to get out of this freaking hell.
Change - 23-Jul-20 @ 3:32 PM
Got different neighbors through 4 years, none of them stay longer but extremelyharassing, two main problems are fly tipping and play loud music after 11pm or 3am, as got young kids at home have to protect them from night noise, told neighbors to turn off but never listen, called police straight away every time after no one listens, those ppl were taking/exchange drugs that’s why play music so loud constantly night time, crime suspects and anti-social behaviors. For fly tipping called council council called police first couple days alright then get back to normal, fed up and installed one cctv, it works but my neighbors changed to tipping at another shared access, gonna install another cctv. All in all, as experienced with living either downstairs or upstairs neighbors, honestly there is no way to thoroughly avoid these issues, junky are junkies, don’t hope to change them, only way is to encourage myself to work hard and make a bit more money to get a mortgage to buy a detached house one day to get out of this freaking hell.
Change - 23-Jul-20 @ 12:41 AM
Hi all just need abit of advice. I have lived in my property for nearly 2 years I suffer with dissociative seizures a form of ptsd but really bad a 17 week pregnant wife and 3 boys 2 4 6. When we moved in we had no one living next door to us till 1 week before lockdown. She was nice to talk to she is a 25 year old with 2 children. She said any problems with her such as music please let her know. Now not 1 week after lockdown my wife asked her to turn down her music has she had her friend round till 11pm and she was waking up my children. The house we live in is quite old and her back door opens pretty much right on our back door we can hear everything from word to world of a song. A week after this incident she then proceed to have a full blown party that went on till 4 am. We asked her to turn the music down no joy kids and myself and now pregnant wife was up most of the night kids would not settle. Spoke to her the next day and all I got it summer I like to party. And since then she has not given any consideration to any of her neighbours. Music all the time from 8 am till well whenever she wants. She has an Alexa which she puts right on the fence first thing. She has people round all the time kids in the garden trowing stones into our garden. My kids don't like going in the garden now as they are worried about getting hit. We have spoken to her on a number of occasions and she don't care. We have gone to the council but atm they say they can't get round. Just don't like talking to her anymore. Sorry for the rant thank you for your time.
Crazyjon88 - 21-Jul-20 @ 9:18 PM
Living in same flat for 3 years. First 2 years was bliss, hardly ever heard anyone from above or below my flat. Last September some people moved in below who would play loud music whenever they wanted - in the evening, early morning such as 3am and even in the morning at 7am. Never knew when it was coming and it was always the same volume whatever time of day it was and could be heard through ear plugs. I retaliated by playing music to wake them up one morning that they were loud at 4am - worst thing you can do. Once they know you are annoyed by it they do it even more. Never retaliate and always go through landlords or councils. They moved out 2 months ago and it was so peaceful. Could finally look forward to evenings knowing it would be quiet. That changed when new people moved in last week who are almost equally as loud. Unbelievable. Complained on the third day of them living there and apparently they've been told to be quiet. They were a bit quieter but obviously they've been creeping the volume up day by day. Will be complaining again as it's incredibly disturbing and can be heard over me watching/listening to something. But I'd always recommend complaining and keep doing it until your problem is solved. Don't retaliate as it makes it personal and they do it all the more.
Be Quiet - 9-Jul-20 @ 8:13 PM
heres some advice Hi i had a lot of issues with my neighbours upstairs they were honestly drunks 24/7 would make so much noise at night couldnt sleep without earplugs it was a nightmare the flat was divided by wooden planks rather than cement. I lived in council small flat the agency themselves couldn't care less on how many complaints i made they always told me they will get intouch with the neighbours. For 4 years i was complaining until i found i can contact city council Within 6 months i was able to get rid of them literally within those months everytime the neighbours were making too much noise i called city councils nuisance team and wait for them to witness it and then send out a letter to me and the neighbour about noise as a warning. Within the 3 months if they receive 3 notices city council takes legal action with the council agency. Im not sure what the last letters said to the neighbours but i started to take the phoning situation seriously got all evidence of recordings myself and submitted them. The last days before they moved out were a nightmare i felt like i was in hell they were literally terrorising us but they are gone now.
Geey - 8-Jul-20 @ 12:57 AM
Hiya so I am the noisy neighbour I'm on the 1st floor no one above just this woman underneath, I have been here 7years with 3 previous tenants in her current flat I have had not one complaint. This woman moved in 5months ago and has mad my life hell... I have 3 boys aged 2, 7 and 9 and I'm 20weeks pregnant, she has complained to the council over 30times about noise ie children playing screaming my middle son is undergoing camhs he dose have severe tantrums that dont happen too often my 2 year old dosent really understand not to scream for the sake of screaming even when I try to entertain him or offer him a book or toy and depending on the time a yogurt. The council have said it is not an issue and my kids are up from 7morning to 8 in the evening, but today I get a letter to say sound equipment will be installed I'm absolutely devastated I have explained all of this to my tenancy officer who seems understanding but is saying its necessary. I'm not worried too much as I know we aren't that loud at all and most days I'm out with the children but I am worried as we have quite a noisy area there are always kids out side and a dog that barks all the time and the cars from out side and my neighbour the other side likes to DIY when he isn't working and there door slams most mornings around 7.30 it's no issue to me but I'm worried that these noises I will be blamed for? Sorry dose any of that make any sence. Thank you
Noisy neighbour - 7-Jul-20 @ 11:31 AM
Hiya so I am the noisy neighbour I'm on the 1st floor no one above just this woman underneath, I have been here 7years with 3 previous tenants in her current flat I have had not one complaint. This woman moved in 5months ago and has mad my life hell... I have 3 boys aged 2, 7 and 9 and I'm 20weeks pregnant, she has complained to the council over 30times about noise ie children playing screaming my middle son is undergoing camhs he dose have severe tantrums that dont happen too often my 2 year old dosent really understand not to scream for the sake of screaming even when I try to entertain him or offer him a book or toy and depending on the time a yogurt. The council have said it is not an issue and my kids are up from 7morning to 8 in the evening, but today I get a letter to say sound equipment will be installed I'm absolutely devastated I have explained all of this to my tenancy officer who seems understanding but is saying its necessary. I'm not worried too much as I know we aren't that loud at all and most days I'm out with the children but I am worried as we have quite a noisy area there are always kids out side and a dog that barks all the time and the cars from out side and my neighbour the other side likes to DIY when he isn't working and there door slams most mornings around 7.30 it's no issue to me but I'm worried that these noises I will be blamed for? Sorry dose any of that make any sence. Thank you
Noisy neighbour - 7-Jul-20 @ 11:28 AM
Hiya so I am the noisy neighbour I'm on the 1st floor no one above just this woman underneath, I have been here 7years with 3 previous tenants in her current flat I have had not one complaint. This woman moved in 5months ago and has mad my life hell... I have 3 boys aged 2, 7 and 9 and I'm 20weeks pregnant, she has complained to the council over 30times about noise ie children playing screaming my middle son is undergoing camhs he dose have severe tantrums that dont happen too often my 2 year old dosent really understand not to scream for the sake of screaming even when I try to entertain him or offer him a book or toy and depending on the time a yogurt. The council have said it is not an issue and my kids are up from 7morning to 8 in the evening, but today I get a letter to say sound equipment will be installed I'm absolutely devastated I have explained all of this to my tenancy officer who seems understanding but is saying its necessary. I'm not worried too much as I know we aren't that loud at all and most days I'm out with the children but I am worried as we have quite a noisy area there are always kids out side and a dog that barks all the time and the cars from out side and my neighbour the other side likes to DIY when he isn't working and there door slams most mornings around 7.30 it's no issue to me but I'm worried that these noises I will be blamed for? Sorry dose any of that make any sence. Thank you
Noisy neighbour - 7-Jul-20 @ 11:23 AM
02.30 neigbours usally quite nice dads leaving downstairs due to cancer boom boom boom banged on their door
Sam - 5-Jul-20 @ 2:51 AM
After 14 weeks of a base boom from neighbours music then continuous vase boom and thudding then constant thumping music played 24 /7 two council officers called tonight and said they couldn't hear the boom boom. Came at 2130 stayed 10 minutes. I could hear it over the telly in bedroom now and it's booming my ears are ringing I feel sick. What do I do? Hubby can hear it his hearing isn't good.Werethe two officers deaf? HELP!!!
Lis - 29-Jun-20 @ 10:52 PM
JAMIE I tried to call up the petition link but could not open it as i am more than happy to sign . Please can you add the link again more clearly and lets hope all these poor people will sign too .
Samaritan - 28-Jun-20 @ 5:24 PM
After a solid year of work being done in the terraced house next door, which was a nightmare on its own. The property has been made into three floors now and because of fire regs you need fire doors. Consequently the new owners slam the doors, which might be too heavy for their age group, and the whole house moves literally. The plaster and polyfilla cracking. So I have had a nice quiet word and they looked amazed. Surely not, the noise is thunderous and makes us jump all day and most of the evening. I cannot believe they are not aware. But what is the answer? Can you report door banging as a nuisance? It is enough to wake you up, we begin to reach the end of our tether. I have lived here since 1988 and it seems as though moving might be our solution. Or letting our home to some party people! I am sure no one is perfect, we have the tv on all the time, but not loudly as we consider both sides.
Resident - 28-Jun-20 @ 5:14 PM
Our neighbours moved in six years ago, and at first they were okay. During lockdown they have become a complete nuisance.They’ve erected several out buildings, including a bar, the bar is only inches away from our fence, and the place where we sit in our garden to relax. Like others have said, people just seem so selfish these days. It’s all about what they want, with no consideration for anyone else. We all know what people are like after a few cans of beer. They talk a lot louder, shout over one another, laugh really loud, constantly, and play loud boom, boom music. Apart from that, there’s the daily noise of electric saws, hammering, drills, it’s a constant nightmare...we may as well be living on a building site. Our neighbour doesn’t seem happy unless he’s making a lot of noise. My nerves are bad to start with, but all this carry on is just making me long for winter, then, unless they are intending to have friends sit around in thick padded coats and boots, and still use ‘The Bar’, we will get some peace. But honestly, why should we have to put up with this type of behaviour? And I’m talking about fifty somethings here, not young couples. We don’t cause anyone any trouble. In fact, we have been told by other neighbours that we must be saints to put up with it. The lady who lived directly behind them has recently passed away from cancer. Her poor husband has had to endure all this noise while grieving the loss of his wife. How selfish and completely disrespectful...words fail me.
Fed Up - 28-Jun-20 @ 12:33 AM
I feel so sorry for you all my situation is same no one is bothered going to write again to her landlady via estate agent she rents from I would never bought this house two years ago had know it was rented property .Last couple lovely quiet was lovely quiet street not now allways loud noise parties smokey barbies on her own with two kids big mouth Bertha I call her mouth like Mersey tunnel . Can’t sit peace I have lung condition my garden was my sanctuary lovely older quiet people till Last couple left and she moved in .My friend has seasonal tourer can’t wait go with her next sat get away from the noise and her booming voice .
Kamathy - 27-Jun-20 @ 9:59 PM
Our neighbours moved in six years ago, and at first they were okay. During lockdown they have become a complete nuisance.They’ve erected several out buildings, including a bar, the bar is only inches away from our fence, and the place where we sit in our garden to relax. Like others have said, people just seem so selfish these days. It’s all about what they want, with no consideration for anyone else. We all know what people are like after a few cans of beer. They talk a lot louder, shout over one another, laugh really loud, constantly, and play loud boom, boom music. Apart from that, there’s the daily noise of electric saws, hammering, drills, it’s a constant nightmare...we may as well be living on a building site. Our neighbour doesn’t seem happy unless he’s making a lot of noise. My nerves are bad to start with, but all this carry on is just making me long for winter, then, unless they are intending to have friends sit around in thick padded coats and boots, and still use ‘The Bar’, we will get some peace. But honestly, why should we have to put up with this type of behaviour? And I’m talking about fifty somethings here, not young couples. We don’t cause anyone any trouble. In fact, we have been told by other neighbours that we must be saints to put up with it. The lady who lived directly behind them has recently passed away from cancer. Her poor husband has had to endure all this noise while grieving the loss of his wife. How selfish and completely disrespectful...words fail me.
Fed Up - 27-Jun-20 @ 9:35 PM
Geordie - and you are doing a great job, keep it up, people do not understand when you have to put up with music,loud drilling,banging doors etc. you really have to live next door to it to know how bad it is. there is no talking to my neighbour he really is neighbour from HELL.
Maz - 25-Jun-20 @ 7:49 PM
I'm sick of it here I've a neighbor who on the whole is a decent bloke but he constantly has to have his bloody music on thumping away twice I got that fed up and moved my living room into my bedroom which I shouldn't have to but still he plays it with that stupid base thumping it's not like he can't hear it low down as it is as it's a stupid tiny flst, you can have a week or so where it's quiet but then that's forgotten about and then back to square one as I speak it's happening now I work in health care need certain amount of sleep each day and my kids sleep weekends but then I'm expected to put up with this, I've already lost s shift through being tired over it and the housing are useless and the police even worse
Geordie - 24-Jun-20 @ 5:52 PM
unfortunately the local council are hopeless, the police not much better, when i got in touch with my council the man in question decided to not reply my e-mails so i did the Piers Morgan and told him what do you do? and told him he was hopeless at his job, even my mum taking pills have done nothing, i had to stop a neighbour going to see my neighbour that had been talking to my mum, the neighbour he just talks over you and is very annoying, i was out in my front garden on Saturday cutting a hedge and his girlfriend come outside and said, it dosen't take much to be nice, best thing to do just don't answer, they are one of these people i am recording you on my phone looking for a reaction they need to get a life. the council are only helpful when wanting a vote in the local election,the only time you see them.
Maz - 24-Jun-20 @ 4:53 AM
I have my neighbour that lives above me she plays music all day and half the night i have to sit in doors with all my windows shut an then listen to the base banging im going to have a nerves break down my council won't do anything to help me can any one help me please
Jean mackee - 21-Jun-20 @ 8:15 PM
last Monday was great, drilling and imean drilling i thought at one point the neighbour was coming into my back room, my dog was shaking so i had to take him out, then my mum was crying, and to go outside and the neighbour be laughing,honestly a horrible excuse of a man. this guy works at the local hospital as well. the police reply well if he is doing jobs in the house, with the lockdown this does nothing for your mental health, and it has been every day since November 2018.
Maz - 20-Jun-20 @ 3:06 PM
With lockdown adding an extra level of mental health, inconsiderate noisy neighbours invading your personal space is hell.Approx 10 houses' gardens back onto each other.One particular household is making everyone else's lives miserable.Barking yappy dogs, continual outside parties with music loud and the same tunes repeated incessantly again and again, footballs, rugby ball and tennis balls kicked into neighbours' gardens on purpose, conversations are not conversations, they can only SHOUT.The family with teenagers and adults all swear repeatedly at full volume.I welcome the rain so they're inside and I can actually spend peaceful time in our own garden.This has been ongoing for years, and despite [others] neighbourly requests to be less inconsiderate they do not change their behaviour.Lockdown is making it worse, and whilst we appreciate everyone needs to let off steam this situation is causing everyone stress.One of our lovely neighbours can't leave her house in lockdown due to her health reasons.Her garden is her only outside space.We are forced to be inside with our doors and windows shut because of this one inconsiderate family.I do not want to have to, but this site's advice means I will now have to start making dates/notes so this can be raised with the environmental health officer.It's beyond hideous.I learnt this week that complaints from other neighbours extend further back than 5 years.A knock on the door to appeal to their better nature achieves nothing.
Neighbours from Hell - 16-Jun-20 @ 11:26 AM
Honestly i sympathise completely. Noisy neighbours ruined my life! Id advise anyone if you can move, do it. The council , police wont help much. Youll have to do a diary for ages which makes you feel worse frankly. Ive moved to a detached now because i cant handle feeling trapped and still im stressed about a new neighbour moving opposite us. More should be done. Its not on at all!
Rach - 14-Jun-20 @ 3:43 PM
the council, police are hopeless, unless it was me going at my neighbour, the police would be straight to mine, but because he obviously is well in,nothing, i do have any time for the council,MPs,or the police, do nothing.
Maz - 13-Jun-20 @ 4:10 PM
Four years now myself and my son have put up with our neighbour above stamping, thumping and dropping things at all times of the day and night. Its even worse when his girlfriend comes to stay. We've been threatened and had to call the police. I spoke to my housing association several times even sent in a diary,voice recording and a video of his girlfriend attacking our front room. They seem to do absolutely nothing about any of it. Just this morning I'm woke by him stamping about at 6.15am he doesn't work and then putting his washing machine on.We are both now so exhausted with it all and don't know what to do.We get no support from our housing association just told its rather living noise or lifestyle.
Deb67 - 11-Jun-20 @ 7:11 AM
my neighbour has been in the house next door since November 2018, since then it has been hammer,drill, power tool, drilling walls, it was that bad part of our front came of with the vibration, the neighbour first spoke to me last August,his first words, do you speak and who give you permission to cut the hedge, the hedge in question was between both gardens, i was in a good mood and just walked away, then i got i will put you on your arse, since then he has cut of my topiary dog in the dark.pulled the sign of my fence,broken the statue in my back garden on my dads ashes,that was 90 pounds,thrown his rubbish into my front, told my mum who is 73 to FO,called me gay in which i am not, said he would get his mates from Scotland to do me over and chop me up,this has been reported to the council and police,nothing Why? because he worked at a prison, this man is untouchable, all you get of him is i can do what i want, also i have to put up with his metal shutters every time it is windy i cannot sleep, also he has followed me in his car, what was the police answer to this if he follows you,go home. hopeless.
Maz - 8-Jun-20 @ 7:22 PM
We moved into a flat in February. It was perfect, no noise or issues with neighbours at all, until the daughter from the flat above came home from university due to lockdown. It’s been a nightmare ever since. Her parents work nights, so when they go to work her music starts. We have asked her politely to turn her music off, she denies it is coming from her even though we have the evidence. We told her we would speak to the council, she has now told us we shouldn’t have moved here and that her parents have lived here for ten years so it’s us who have the problem. She has also said we are attacking her and that she will take it further, which we are okay with because we just want the music off before midnight on a week day. We reported the noise to the police the other evening because it was so loud the neighbour below us could hear it. However she is still saying it not her.Don’t know what to do, it’s making us ill at the moment.
JB - 2-Jun-20 @ 5:47 PM
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