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Your Rights Under the Noise Act 1996

By: Jeff Durham - Updated: 27 Nov 2017 | comments*Discuss
 
Noise Act 1996 Neighbour Advice Noisy

Under the provisions of the Noise Act 1996 and other associated legislation, your local authority has a mandatory obligation to deal with any noise which is deemed to be a ‘nuisance’. It’s not simply at night where the act might come into force, nor is it restricted to common complaints like music and loud parties – general traffic noise, DIY/construction projects and use of other kind of machinery is also incorporated into the legislation.

Measuring The Noise and Permitted Levels

The Permitted Level Of Noise can vary depending on different circumstances and ignorance is not an acceptable excuse. If, for some reason, a person knows that an activity is going to result in excessive noise, it is their responsibility to check with their local authority what level is permitted and what is considered excessive. Local authorities have approved noise measuring devices to determine whether or not a particular ‘noise complaint’ is breaching the law.

Abatement Notices

If the local authority deems that the noise represents a Statutory Nuisance and/or that it’s likely to reoccur, they can issue an abatement notice which will stipulate that the noise stops altogether, is reduced to an acceptable level, or is only permitted between certain times of the day.

However, an abatement notice is not normally served immediately. Usually if you Contact An Environmental Health Officer, they will visit the ‘offender’ first to see if the problem can be resolved without having to take matters further. If the issue hasn’t been resolved within a week, then an abatement notice must be served.

If The Abatement Notice is Not Complied With

Once an abatement notice is issued, if it not complied with, then the offender will have committed an offence. There can be fixed penalty notices and both the courts and the police will now get involved. Fines of up to £5,000 can be imposed on individuals and up to £20,000 if it’s a business within or close to a residential neighbourhood which is involved.

In certain situations where the noise maker might end up being violent or aggressive, the police, in conjunction with the local authority, have the power to Issue An Anti-Social Behaviour Order and if the noise maker fails to comply with that, it might even end up with them even being sent to prison.

Seizing of Equipment

Once an abatement notice has been served, if it is not complied with, an officer from the environmental health department or someone acting upon their behalf, such as a police officer, has the power to gain entry to the residence and to seize the equipment responsible for the problem under warrant provisions. This can be done by force if necessary and can result in a further fine if the person involved wilfully tries to obstruct the removal of the equipment.

The equipment can be seized for up to 28 days, and it is up to the courts to decide what will be done with the equipment in the long term. If no court proceedings have begun within 28 days, the equipment must be returned to its rightful owner. However, if the court decides to convict a person in relation to the said equipment, then a forfeiture order can be made by the court which deprives the offender of any further rights to the equipment.

What to Read Next...

Your Rights Under Noise and Statutory Nuisance Act.

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Deletingmycomment - Your Question:
I'm sorry but this article is full of rubbish and is giving out false advise. You can make as much noise as you like and no one will do anything about it! We have had issues with our neighbour's TV noise since January 2016. We made a complaint in February 2016 to the environmental health team and they took months to get back to us. When they did they initially said they didn't want to get involved because it was only us that was complaining and to investigate it required "At least two households to be affected by the noise" We eventually got them to take us seriously when we persisted that this was really having an impact on my health so they told us to make a 4 week noise diary which we did. They then said we could call them at anytime, I think between 9am to 1am to get two officers out to listen out for the TV noise. Now they claimed they'd be here within 30 minutes of a call. Not once did they get here within that time. Sometimes we had to wait up to 3 hours by which this time the TV had been turned off. 3 hours of evidence gone! Not to mention the times we called them out and got a call back saying "We won't be able to come out today" pathetic! The most infuriating time was when two officers came out to try and hear the noise, one of them actually heard the noise and said he would take note of this so we thought, great, we've got evidence. The very next day we called the environmental health up to see about what was going to happen next and we got back "There's been no report of what happened, call us back tomorrow" we did and got "They came out but have said they couldn't hear anything" so at that point we gave up. We had read online about getting recording equipment installed but the environmental health officer said that on itself wouldn't be enough evidence and would still require the team to come out and listen for the noise. They also refused to visit the neighbour in question because they said they'd be at risk of coming into violence so they don't visit people anymore. It's now November 2017 and STILL the TV noise keeps me up till 3am!Slamming doors, loud music, loud radio, loud TV till 3am, shouting abuse and drawing swastikas on our propriety, all okay, all acceptable. Forget it people, no one will do anything to help you about noise levels.

Our Response:
The advice is in the article is correct. Your own experience with environmental health has clearly been unfortunate, in that the department has not contacted you when agreed and lost records etc - this is something that you should make a complaint about to the local government ombudsman.
ProblemNeighbours - 28-Nov-17 @ 11:14 AM
I'm sorry but this article is full of rubbish and is giving out false advise. You can make as much noise as you like and no one will do anything about it! We have had issues with our neighbour's TV noise since January 2016. We made a complaint in February 2016 to the environmental health team and they took months to get back to us. When they did they initially said they didn't want to get involved because it was only us that was complaining and to investigate it required "At least two households to be affected by the noise" We eventually got them to take us seriously when we persisted that this was really having an impact on my health so they told us to make a 4 week noise diary which we did. They then said we could call them at anytime, I think between 9am to 1am to get two officers out to listen out for the TV noise. Now they claimed they'd be here within 30 minutes of a call. Not once did they get here within that time. Sometimes we had to wait up to 3 hours by which this time the TV had been turned off. 3 hours of evidence gone! Not to mention the times we called them out and got a call back saying "We won't be able to come out today" pathetic! The most infuriating time was when two officers came out to try and hear the noise, one of them actually heard the noise and said he would take note of this so we thought, great, we've got evidence. The very next day we called the environmental health up to see about what was going to happen next and we got back "There's been no report of what happened, call us back tomorrow" we did and got "They came out but have said they couldn't hear anything" so at that point we gave up. We had read online about getting recording equipment installed but the environmental health officer said that on itself wouldn't be enough evidence and would still require the team to come out and listen for the noise. They also refused to visit the neighbour in question because they said they'd be at risk of coming into violence so they don't visit people anymore. It's now November 2017 and STILL the TV noise keeps me up till 3am!Slamming doors, loud music, loud radio, loud TV till 3am, shouting abuse and drawing swastikas on our propriety, all okay, all acceptable. Forget it people, no one will do anything to help you about noise levels.
Deletingmycomment - 27-Nov-17 @ 4:03 PM
ECrock - Your Question:
So I'm trying to find out how much noise I can make under my own roof. I don't mean deliberate noise making. Me and my partner normally stay up late due to late shifts and insomnia, We both wear headsets to watch TV meaning no noise comes out of the TV. But is it okay to talk and laugh after 11pm+ at what we are watching ? Because we have downstairs neighbours and they go sleep around 9-10pm and we are always paranoid that we will get into trouble just by talking and laughing.Bit of back story. Our downstairs neighbours are up at 6-7am with kids screaming and slamming doors, furthermore they bang a hammer up into there top wall corner which is right where we sleep, purposely to wake me and my partner up I'm guess to get us up so we can be on there time schedule. And as if the slamming door throughout the day aren't enough they sometimes play loud music. But I know I can't do anything about that in the day time.

Our Response:
If the talking is not excessively loud, there shouldn't be an issue with this. It will of course, depend on the level of soundproofing to yout home as well as everything else.
ProblemNeighbours - 27-Nov-17 @ 2:43 PM
Hi I have a neighbour if myself or brother make a noise if my dogs bark once the neighbour shouting she wanting to kill us she videoing us on her mobile phone all the time and editing it to make it sound like the dogs bark longer or makes her dogs bark and says it are dogs on the video and by police have been told she can do that video us and use it but we can't video her as it invading her privacy. So when we get up around 8.20 -8.30am every day we have been told that to early as she doesn't go to sleep all night as that her day when she wants to sit up and watch tv and they now say we have to change are life Patten to fit around her because she has mental health. Anyone can help me with this as myself is termally I'll.
coalburn - 25-Nov-17 @ 9:26 PM
So I'm trying to find out how much noise I can make under my own roof. I don't mean deliberate noise making. Me and my partner normally stay up late due to late shifts and insomnia, We both wear headsets to watch TV meaning no noise comes out of the TV. But is it okay to talk and laugh after 11pm+ at what we are watching ?. Because we have downstairs neighbours and they go sleep around 9-10pm and we are always paranoid that we will get into trouble just by talking and laughing. Bit of back story. Our downstairs neighbours are up at 6-7am with kids screaming and slamming doors, furthermore they bang a hammer up into there top wall corner which is right where we sleep, purposely to wake me and my partner up I'm guess to get us up so we can be on there time schedule. And as if the slamming door throughout the day aren't enough they sometimes play loud music. But I know I can't do anything about that in the day time.
ECrock - 23-Nov-17 @ 8:57 PM
Libby - Your Question:
Hi I'm a mum of 3 girls I suffer with a thyroid so have a problem with fatigue. My new neighbour was fine at 1st he was loud singing and phone calls but they stopped at 10pm ish and started at 6:30am ish. Recently since he has a new girlfriend and have been having trouble with seeing his kids it's got worse. The other day it was till 1am and today he was up shouting on phone and banging till 4:30am I had to be up for 6:30am so tired. I wrote him a polite note as maybe he isn't aware of noise. I put something on Facebook about not sleeping (he is not on mine)but on my other neighbours. He has come around tonight banging the door shouting at me asking if I had a problem he has got his back up and said he won't take any crap from me and not to report him. He said I'm saying that I'm saying that he can't speak to his girlfriend(which all I'm asking is to keep the noise down after 10pm but he never gave me chance to say anything. Rather aggressive upfront of my 6 year old. I heard home on the phone talking about me saying what he has got planned for me and that someone has told him I took my status down. He said him and the other neighbours are going to meet up and talk about me and saying I was crazy etc. I'm so scared and worried. Is it me or is it reasonable to ask for a bit of quite after 10pm. My kids are quite by 7:30pm in bed by 8:30pm as I go to bed around 9pm and watch tv highlight of my day. I am asking to much as the neighbours are making out that I'm problem?

Our Response:
It's generally accepted (in fact Environmental Health has powers to act) that excessive noise after 11pm and before 7am is not acceptable. If it continues and you are unable to have a conversation with the neighbour about this, you could try giving environmental health a call to see if they will do anything. Try to resolve it with the neighbour first...and refrain from referring to it (even indirectly) on social media.
ProblemNeighbours - 22-Nov-17 @ 3:24 PM
Hi I'm a mum of 3 girls I suffer with a thyroid so have a problem with fatigue. My new neighbour was fine at 1st he was loud singing and phone calls but they stopped at 10pm ish and started at 6:30am ish. Recently since he has a new girlfriend and have been having trouble with seeing his kids it's got worse. The other day it was till 1am and today he was up shouting on phone and banging till 4:30am I had to be up for 6:30am so tired. I wrote him a politenote as maybe he isn't aware of noise. I put something on Facebook about not sleeping(he is not on mine)but on my other neighbours. He has come around tonight banging the door shouting at me asking if I had a problem he has got his back up and said he won't take any crap from me and not to report him. He said I'm saying that I'm saying that he can't speak to his girlfriend(which all I'm asking is to keep the noise down after 10pm but he never gave me chance to say anything. Rather aggressive upfront of my 6 year old . I heard home on the phone talking about me saying what he has got planned for me and that someone has told him I took my status down. He said him and the other neighbours are going to meet up and talk about me and saying I was crazy etc. I'm so scared and worried. Is it me or is it reasonable to ask for a bit of quite after 10pm. My kids are quite by 7:30pm in bed by 8:30pm as I go to bed around 9pm and watch tv highlight of my day. I am asking to much as the neighbours are making out that I'm problem?
Libby - 20-Nov-17 @ 7:52 PM
My neighbour hasn't been in to work for 2 days started drinking at 2.30pm with her 2 friends music on Lond in kitchen and trying to sing every weekend the same she fihish with her girlfriend and she acts like 20 year old when she is 45 years old she has a drink problem my 3 year old daughter come home from nursery and sald to me and my partner noisy upstairs if we reported the housing officer gives the neighbour special treatment and favourite gets a way with it God help when baby is born with the nuisance neighbour above in flat my partner is the longest tenant out of all the other tenants never had this before and her son had a flat in the same block he is also nuisance and drinks day and night lazy dont work he can half slamming the door gone 11pm when my daughter a sleep and neighbour on very top floor opens other tenants mail and housing officer won't do nothing no Will the police beyond the joke
Lou - 17-Nov-17 @ 11:22 PM
Justlaugh2 - Your Question:
I work at a busy dental practice in a residential road business hours are 8.15-5pm mon-fri + 2 sat mornings a month. The property has been a dental practice for close to 30 years. Recently the house next door was brought by a lady that works from home and she is continually complaining about the noise from the compressor ( it does make a rumble and hiss sound) and it’s situated just outside the building in its own little outhouse. Her closest room to this is her kitchen which she works in the most and even though the weather has turned cold she keeps that window open. The neighbour has now started a formal complaint with the local council. It’s very difficult to soundproof without causing it to overheat and it needs constant air intake to work. Should our dental practice be worried?

Our Response:
The fact that the dental practice has been in operation for the same hours for the past 30 years and she's only recently bought the property will probably mean it's unlikely that any action will be taken. It might be different it work/noise was taking place at night time. We wouln't be worried about this if we were you.
ProblemNeighbours - 14-Nov-17 @ 12:04 PM
I work at a busy dental practice in a residential road business hours are 8.15-5pm mon-fri + 2 sat mornings a month.The property has been a dental practice for close to 30 years.Recently the house next door was brought by a lady that works from home and she is continually complaining about the noise from the compressor ( it does make a rumble and hiss sound) and it’s situated just outside the building in its own little outhouse. Her closest room to this is her kitchen which she works in the most and even though the weather has turned cold she keeps that window open. The neighbour has now started a formal complaint with the local council. It’s very difficult to soundproof without causing it to overheat and it needs constant air intake to work. Should our dental practice be worried?
Justlaugh2 - 12-Nov-17 @ 11:51 AM
Hello! We have moved in this council flat few years ago.We have a problem with our neighbours at night because they move their furniture or chairs,banging doors,barking dog, every single night starting after midnight which is very annoying and my children cannot sleep.We cannot understand a reason why they move or play with their chairs or furniture. Few years ago same neighbours used to put music on every day sometimes at night and because of thin walls we could hear everything.It looks like they doing it in purpose to make people angry.
gent - 31-Oct-17 @ 2:12 AM
Hello, Your advice would be greatly appreciated here! I moved into my flat yesterday and met my above tenants. They said they were renovating their cafe and turning it into a restaurant. This is why the previous tenant moved out. The property manager mentioned none of this to us. Before they complete the flooring, would it be worth contacting the landlord (who owns the entire block), to see if sound proofing could be added. It’s going to cause a lot of noise with foot traffic etc. 7 days a week. Thanks in advance!
Groundflat - 25-Oct-17 @ 10:28 AM
Hi, I live 2 doors down from a petrol station. A few months ago the petrol station owner leased part of the land to a hand car wash. The noise from vacuum and jet washes is horrendous meaning we cannot sit in our gardens. Because there was a previous automated car wash the council say it is the same noise. Their retrospective planning permission for a large canopy was approved although there were numerous complaints from residents. Working hours were restricted but they appealed immediately so now open whenever they want. There is no noise restraints and many neighbours can hear the noise inside houses. The council say it is not a statutory nuisance and refuse to measure the noise. What can we do? Kind Regards
Emma - 14-Oct-17 @ 9:42 AM
Cindym - Your Question:
Hi Grateful if any advice as I bought a leasehold flat 3 years ago over a bank in a 15th century building made of larch and plaster, 2 years in they sold the bank and a dentist has bought the freehold and the building at auction. It now seems that a dentist does not fall into a category of change that constitutes building regs for soundproofing. The dentist has been accepted for extended hours and my life could become a nightmare if I have to listen to drilling and chatter morning, noon and night. Even when the bank was in situ I could hear every word said below. Any advice appreciated

Our Response:
Can you negotiate with the dentist (as the freeholder of the whole building)? It may be in his interests long term to agree to split costs on additional sound proofing etc. How long are his extended hours? Environmental health may investigate if it's clearly antisocial and affecting your day to day enjoyment of your property.
ProblemNeighbours - 26-Sep-17 @ 11:33 AM
Hi Grateful if any advice as I bought a leasehold flat 3 years ago over a bank in a 15th century building made of larch and plaster, 2 years in they sold the bank and a dentist has bought the freehold and the building at auction. It now seems that a dentist does not fall into a category of change that constitutes building regs for soundproofing. The dentist has been accepted for extended hours and my life could become a nightmare if I have to listen to drilling and chatter morning, noon and night. Even when the bank was in situ I could hear every word said below. Any advice appreciated
Cindym - 23-Sep-17 @ 10:36 PM
Hi, I just moved to a new flat above a gym and a bar/club. I was told there maybe some noise but, I was not expecting for it to be so noisy during the day and that noise to be coming from the gym. The floor vibrates with the bass and it's louder than my dishwasher. I've spoken to each ofthe owners,they said that it's not their problem and that I should move elsewhere.They also said that they have no control over the bass and that in eighteen years nobody has complained. I suffer from insomnia and migraines, being told that they don't turn the music louder an needed is a laugh as I can tell what songs are playing. My landlord says that they are unreasonable and difficult to deal with, I can see why. What do I do?
Yana - 21-Sep-17 @ 1:26 PM
Hi, I have a neighbor who lives behind us who has complained about my children being noisy as she works nights. I told her I try to keep them quiet (8/6/1) but their kids. My kids can get up between 6am-8am and are in bed for 8pm no later than 9. They occasionally bang and shout but not excessively but the problem I have is this neighbor is having extremely loud sex all night keeping us all awake. She is that loud we hear everything. Now does she have a right to complain or do I?
Mumsi - 27-Aug-17 @ 7:10 AM
Stuckkk - Your Question:
Hi, I moved into a property and had a fall out with my neighbours we live in a quite close I have a drink occasionally (once every couple of months) but never loud music just a civilised drink my partner has a car with a big engine on it and sometimes it is a little loud which they have complained about, whenever I have anyone at the house they all stand gossiping and putting malicious story's together to tell the housing association the following day, I have asked 2 other neighbours who have said they never hear a thing, this is making me feel intimidate and have me really bad anexity where do I stand with the maliciousness it has even got to the point they are messaging my ex parter who I suffered domestic violence with telling him who's at my house and what's going on and even times I'm getting home if I've been on a night out I feel like I'm being spied on constantly what can I do and where do I stand with my housing rights I don't want to loose my house with their maliciousness and bullying

Our Response:
You should check your tenancy agreement with the Housing Association. It will contain full details of what you can/cannot do etc. If your neighbours are intimidating/harrassing/stalking you to the point where you feel under threat, then your local police are the ones you should be talking to.
ProblemNeighbours - 16-Aug-17 @ 10:59 AM
Hi, I moved into a property and had a fall out with my neighbours we live in a quite close I have a drink occasionally (once every couple of months) but never loud music just a civilised drink my partner has a car with a big engine on it and sometimes it is a little loud which they have complained about, whenever I have anyone at the house they all stand gossiping and putting malicious story's together to tell the housing association the following day, I have asked 2 other neighbours who have said they never hear a thing, this is making me feel intimidate and have me really bad anexity where do I stand with the maliciousness it has even got to the point they are messaging my ex parter who I suffered domestic violence with telling him who's at my house and what's going on and even times I'm getting home if I've been on a night out I feel like I'm being spied on constantly what can I do and where do I stand with my housing rights I don't want to loose my house with their maliciousness and bullying
Stuckkk - 13-Aug-17 @ 10:52 PM
KattyKat9 - Your Question:
My neighbours and I all moved into new build houses the same week, One side we don't hear & have a bigger family the other 3 family members like ourselves but we can't have one day of peace, For the past couple of years it's been non stop banging, shouting, diy at gone 11pm loud parties, rubbish thrown over our garden, we can't even sit out in our garden without being spied on every 5 minutes. The noise is making me ill, I'm now on tablets to help me sleep and for nerves. When I've contacted the housing officer she's been no help what so ever, I went above her and contacted anti social officer who came out heard the noise and said the noise was unacceptable and would be issuing them with a warning, This didn't happen as the officer went on sick leave me was passed on to housing officer who told me that I had to live with it or put in for an exchange. My family and I don't want to move and don't feel it's fair that we should be made to feel like we in the wrong. Where do I stand on this as I don't know how much more we can take, Talking to them does nothing.

Our Response:
Report it again to environmental health. If the first council representative said there was a case then this will be action that environmental health can take...not the housing officer.
ProblemNeighbours - 9-Aug-17 @ 1:03 PM
Agh - Your Question:
We recently moved to a lovely area, which we have worked really hard to get to! The property next door is rented out (no issues with this at all) BUT The situation is pretty much the same as Tog (minus the assault). It seems that no matter how many times we ask them to turn down loud music (which sometimes starts at 9.45pm!) after a few days we are back to square one!They fill both their recycling and waste bins to the point where they can't close either of them up. To say it stinks is an understatement. There have been maggots, rubbish strewn all over the street, and we currently have an issue with rats. Have spoken to the council a few times now but nothing seems to be done! I can't even open the living room windows because the smell finds its way into the property!!We have tried speaking to the neighbour but it seems that the language barrier is an issue! The lads seem nice enough, and I don't think they mean to be like this, but there are clearly a fair few of them living there. Any suggestion on what can we do now?? Thanks

Our Response:
Make a formal complaint to your environmental health department. You say you've spoken to the council, is this what you did? Why have they not responded? Follow it up if necessary.
ProblemNeighbours - 8-Aug-17 @ 12:32 PM
My neighbours and i all moved into new build houses the same week, One side we don't hear & have a bigger family the other 3 family members like ourselves but we can't have one day of peace, For the past couple of years it's been non stop banging, shouting, diy at gone 11pm loud parties, rubbish thrown over our garden, we can't even sit out in our garden without being spied on every 5 minutes. The noise is making me ill, I'm now on tablets to help me sleep and for nerves. When I've contacted the housing officer she's been no help what so ever, I went above her and contacted anti social officer who came out heard the noise and said the noise was unacceptable and would be issuing them with a warning, This didn't happen as the officer went on sick leave me was passed on to housing officer who told me that I had to live with it or put in for an exchange. My family and I don't want to move and don't feel it's fair that we should be made to feel like we in the wrong. Where do I stand on this as I don't know how much more we can take, Talking to them does nothing.
KattyKat9 - 7-Aug-17 @ 10:52 PM
animal sanctuary - Your Question:
My husband and I have lived in our flat in a block of four for over forty years and we keep a very beautiful tidy garden and the lawn is shared. We have never had trouble with any of our neighbours before but one of our recent neighbours has a lovely friendly dog but the owner lets it run all over our flower beds and poo on the back lawn. She does pick it up eventually but surely this is not allowed as we have tramped on mess a few times. She is quite unapproachable can anything be done do you think?

Our Response:
Is it a communcal space? Are there any conditions in the rental agreement or any lease/title deeds that prevent pets etc? Sorry there's not really enough information to comment on this at the moment.
ProblemNeighbours - 7-Aug-17 @ 2:28 PM
We recently moved to a lovely area, which we have worked really hard to get to! The property next door is rented out (no issues with this at all) BUT The situation is pretty much the same as Tog (minus the assault). It seems that no matter how many times we ask them to turn down loud music (which sometimes starts at 9.45pm!) after a few days we are back to square one! They fill both their recycling and waste bins to the point where they can't close either of them up. To say it stinks is an understatement. There have been maggots, rubbish strewn all over the street, and we currently have an issue with rats. Have spoken to the council a few times now but nothing seems to be done! I can't even open the living room windows because the smell finds its way into the property!! We have tried speaking to the neighbour but it seems that the language barrier is an issue! The lads seem nice enough, and I don't think they mean to be like this, but there are clearly a fair few of them living there. Any suggestion on what can we do now?? Thanks
Agh - 6-Aug-17 @ 9:06 AM
My husband and I have lived in our flat in a block of four for over forty years and we keep a very beautiful tidy garden and the lawn is shared. We have never had trouble with any of our neighbours before but one of our recent neighbours has a lovely friendly dog but the owner lets it run all over our flower beds and poo on the back lawn. She does pick it up eventually but surely this is not allowed as we have tramped on mess a few times. She is quite unapproachable can anything be done do you think?
animal sanctuary - 4-Aug-17 @ 2:49 PM
Sammyjj74 - Your Question:
A neighbour of my child's school has complained about the noise of the kids playing outside. Surely when they bought the house directly behind the school they accepted this situation? The children & staff are getting stressed now when outside. Does the neighbour have right to complain?

Our Response:
They can complain, but it's highly unlikely that any action will be taken. As you say, if you live near a school, you can expect noise from children.
ProblemNeighbours - 31-Jul-17 @ 10:36 AM
edy - Your Question:
Hello, I have rented out with my partner a ground floor flat last year in November. Everything seemed to be fine at the beginning. But then the neighbour’s living above us, including their kid, started being up up to 2/ 3 o’clock in the morning, clapping her/ his hands, singing, having arguments etc. next to the wide open window. Sometimes we can hear that there are their friends or family, including kids, being up and loud after midnight. I got really annoyed two nights ago and started banging soft ball on the ceiling, but that didn’t help. Last night they came back from somewhere very late and didn’t finished being noisy until about 3am. I’m really getting frustrated as it’s getting worse, even though once I have explained to the husband (I think) that he is being loud when he was having “conversation” (shouting) from his car parked in the middle of the road with another person above my bedroom (not the closest room to the street) after 11pm. I’m really getting tired after not being able to sleep nearly whole night. Unfortunately I know that talking to the women won’t help, as before I had some issues with her over her excessively overgrown garden which I see from my bedroom window and where my gas extraction pipe was blocked. Because she lied, it took me over two months to get someone to sort it (involving council, landlord etc.). SO I don’t really know what to do and would appreciate some advise.

Our Response:
Speak to your landlord about this, they may be able to help especially if they own the flat above you as well.If the noise continues later at night and into the small hours, speak to your environmental health officer.
ProblemNeighbours - 28-Jul-17 @ 12:55 PM
A neighbour of my child's school has complained about the noise of the kids playing outside. Surely when they bought the house directly behind the school they accepted this situation? The children & staff are getting stressed now when outside. Does the neighbour have right to complain?
Sammyjj74 - 14-Jul-17 @ 7:32 PM
Hi I own the house, the next door neighbor is rental house...I work nights 10pm till 8am in a care home and on my day off I like to have a catch up sleep on days as I can't sleep much on nights. My house is my sanctuary..it has been 2 weeks now the next door having the whole house renovated without giving us prior notice. Also I suffer with migrain trigger is loud and constant noise and I have a very sensitive ears...At one point I only have 2 hrs sleep and I have to work on night again. It really affected my health I became irritated and moody.I spoke to the builder/worker they just told me to dealt with it and I tried to contact the landlord through the rental company but i just got told off. I look around the building its going to be long time to finish. What do you think is my right. The builder start at 8am to 6pm...the wall of the next door and our wall is one so the banging and drilling is too much and also the vibration.
I'msickofthenoise - 29-Jun-17 @ 7:09 PM
I own my house. Next door is a rental house. The landlord only rents to East European people. We have a constant string of anti-social people living there for about 7 years. Loud music day and night, hammering and banging, we have been physically assaulted by one lot who were living there. I have spoken to the landlord countless times and to be fair, he sorts it out, but then puts another problem family in it. The house and garden is a tip, scruffy curtains nailed up at the windows. Last night, next doors were hammering at gone 10pm. I get up for work at 5.15am, so I banged on the wall and the man came knocking to ask what was the problem! He used the old "You are racist" chestnut, which I'm not. I don't care where they're from, I just would like quiet and consideration. Last Saturday, they had extremely loud music in the garden, so we couldn't sit in ours. He just said we should go in and close the windows. It was 30 degrees. Why should we, and why should we listen to their crap music blaring out.
Tog - 21-Jun-17 @ 9:39 AM
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