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What Constitutes Noise Pollution?

By: Jeff Durham - Updated: 28 Nov 2018 | comments*Discuss
 
Noise Pollution Advice Noisy Neighbours

Noise levels can be a real problem in any neighbourhood and there are many issues surrounding noise pollution in a residential area that are covered by Government Legislation. These include what you can and cannot do, what steps you could take to minimise the problems caused by potentially excessive noise, and what action could be taken against you if you don’t reduce your noise levels.

In terms of the problems excessive noise can cause, most disagreements and arguments between neighbours can often be avoided if they are forewarned about potential ‘occasional’ situations which are likely to result in excessive noise. However, while excessive noise can be the result of a planned situation, sometimes it’s completely unplanned or somewhat out of your control. Even in these situations, there are still some precautionary measures you can take.

Parties, Loud Music and Excessive Noise

Reasonable neighbours are not usually ‘killjoys’ and most of us will want to have a party celebration at some time or another. The best way of avoiding any problems with your neighbours is to tell them in advance that you are Planning A Party, what time it’s going to start and, more importantly, what time you’re planning to end it (or at least the time by which you’ll ensure that they won’t be disturbed by excessive noise – usually related to loud music but also by rowdy conversations and boisterous behaviour).

In terms of the ending time, it’s not unreasonable to expect your neighbours to agree to a finishing time of the ‘noisy’ element to a party to, say, by 11pm or midnight. That’s not to say you can have the volume at whatever level you want, as there are strict laws surrounding that issue. Ending at midnight also doesn’t mean that the party can’t continue beyond that time, but you’ll need to keep the music and the noise down to a reasonable level so as not to disturb neighbours.

You also need to take even greater care and be more sensitive to your neighbours if you’re planning on holding the party outside in the garden, where noise travels more easily and where its impact is felt even greater. Better still, why not invite the neighbours?

DIY Projects

Once again, you should let your neighbours know that you are planning a DIY project where both manual and/or power equipment such as hammers and electric drills are being used. Everybody needs to do a bit of DIY now and then so they should be reasonable enough to understand. Agree working hours with your neighbours. You should be courteous enough not to begin any earlier than 8am and not to finish beyond 8pm. These are reasonable requests to make yet if your immediate neighbours have young children, you might wish to consider only carrying out DIY projects at weekends when the children are off school.

Alarm Systems

Both burglar and car alarm systems can cause extreme noise pollution and can be one of the biggest causes of agitation among neighbours. Most modern alarm systems come fitted with cut off devices these days which silences the alarm after, perhaps, 20 minutes or so.

Obviously, the problems caused by alarms going off usually arise when they are beyond your control. You’re likely to not even be at home to switch the alarm off manually, but there are still precautionary measures you can take, such as leaving a spare set of keys with trusted friends, family members or even other neighbours who can gain entry to a car or house and immobilise the device on your behalf.

If you arrange for this, be sure to let your local council and local police station know the contact details for the people who have been entrusted with this task. Both the police and council do have the authority to immobilise alarm systems themselves by whatever means necessary, and this can incur extra expense to you.

Incessant Dog Barking constitutes noise pollution and this is covered in more depth in another article contained on this website.

Who to contact

Depending on the nature of the noise, the time of day it occurs and the circumstances surrounding it, if matters can’t be resolved and get out of hand, you should contact either the Environmental Health Department of your local authority or the police - in which case dial 101. You should not dial 999 unless it is an emergency.

Your first port of call should be your neighbour, try to approach your neighbour in a calm manner in order to explain the issues you have. Don't try to raise your concerns while the noise is taking place as your more likely to be angry and more prone to arguing. If your neighbour is unwilling to compromise and the noise pollution continues you can take the matter further and contact your local authority, as they have a duty to take the matter seriously and investigate further, and if necessary take court action. You can submit a complaint to your local authority at www.gov.uk, where you will also find information about how to deal with noisy neighbours.

For more information about the law on noise pollution in your area, you should check out your local authority’s website to ensure that you are complying with the law or you could face heavy penalties.

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Our back garden joins the backgardens of a long row of terraced houses. I cannot clearly see these gardens due to trees and high bushes, so I cannot 'pin down' which house is responsible. But, for a few years now, this particular house has incorporated chime bells and coconut shells that constantly ring and bash together. It was awful in the summer, but now the winter weather is upon us, it is AWFUL! It must be affecting dozens of other homes that surround it. As I don't know which house it is, I don't know what I can do. I don't feel I have the sort of relationship with my fellow immediate neighbours to 'join' forces' as it were, as people keep themselves to themselves around here. Any advice would be much appreciated.
Ells - 28-Nov-18 @ 4:46 PM
Our neighbour is a DIY freak. At least once a month a new project takes place and I hear banging and sawing, drilling etc. Then in the evening they watch TV/movies/play music with a lot of bass. I work nights. I feel so exhausted I'm actually considering quitting my job. But I have financial commitments that would really make people suffer. I'm a light sleeper but I don't expect no noise at all. I'm perfectly fine with noise now and again, but the regular projects and loud bass at night/evening gives me no time to sleep. They only sleep when it's time for me to go to work, which I'm often late for now due to lack of sleep and being incredibly tired. I also feel I'm developing health problems at least in part due to this issue. They've lived in the house for almost 15 years, I don't know what he keeps working on. I believe he is a busy idiot but what can I do??? This is killing me and destroying my relationships.
Joe - 23-Nov-18 @ 8:19 PM
I have lived at my address for 30yrs. Never had problems with kids around here. Recentley a family with kids has moved in oppersite. Since then continual ball bouncing against a wall day an late eve early wkend mornings aswell its really like torture we have to shut our windows an door we dont sit in our garden any more because of it. Are we able to do anything. As its so irritating. There are two large parks nxt to were we live 2mins away.
Sharon - 26-Jul-18 @ 5:15 PM
We live in a retirement complex which we rent from a housing assoc. When we viewed the scheme we shown around designated seating areas. Our flat over looks the car park & grass. Since moving in some of the neighbours use the grass area for daily gatherings & not the designated seating areas as they dont want the noise of others using it. Its a block of 26 flats & 5 of the flats use the area outside our flat every day for up to 7 hrs a day. My husband suffered a stroke 3 mths ago & the noise affected him so much we had to leave our home for a day for him to get some peace. The landlord & the scheme manager are aware of whats gone on. Eventually all furniture was removed but the 5 flats have hagged the scheme manager repeatedly to have the furniture back. He caved in again & allowed it on Wednesday of this week. He put out furniture & went on leave. I had to go through the process of contacting the anti social behaviour team & our managers area manager to get it removed again. The asbo team dont understand why this is being allowed to go on as the retirement scheme as 2 designated seating areas & as said the grassed areas arent to be used. Now there is talk of a piece of garden area to the left of our flat being concreted to install furniture. We honestly cant go like this my husbands trying to tecover from a stroke & needs rest I'm at my wits end with worry & stress over my husbands health but also this furniture problem. I have emailed my mp & the ceo of the housing association as ghe scheme manager seems inadequate at saying no to these 5 sets of tenants causing so much stress.The police got involved as well due to a row that broke out between me ^ the residents, where one resident said my husband was playing it & swinging it, it being the stroke. Which sickens me. I could understand when we moved here if I had taken a flat facing or near designated seating areas but I didnt as I didnt want the noise. This as all happened since moving in. At times theres up to 8 residents with some of their family sitting outside as soon as suns out till after 7 at night. Constant chattering laughing calling to others to join in. We feel like moving but we havent the energy nor the health to move again. Any advice much appreciated
Matilda - 21-Jul-18 @ 1:25 PM
We have lived in our house for nearly 15 years and never had any problem with the neighbours. In the last two months they have put a radio in the garden on a timer that starts at 0730 and ends at 2130 every day whether they are there or not and the noise level is 45 dba when measured at my back door.In the recent good weather we've had it has meant that we couldn't have our windows or doors open.
Sisquinanamook - 21-Jul-18 @ 8:11 AM
My neighbour blasts very loud thumping music out of their summer house volume 10into neighbouring gardens every weekend not the neighbours you can talk to if you know my drift any way they would just turn it up more there is more stuff for 10 years 7months they have intimidated and threaten & harassed me & my family in our own home HELP
had enough - 8-Jul-18 @ 11:30 AM
ellzee - Your Question:
Neighbours are just changing their oak faced upvc windows for white finish. All the other properties (cul de sac of 6 bungalows) have either rosewood or oak upvc. The properties were built in the mid 1980s all with wood finished windows. This is not in keeping with the rest and, quite honestly, looks awful.He also has ignored the deed covenant by keeping a motor home in the front of the property.Is there anything that can be done to keep the front of the property the same as the rest and get the motor home moved and who should I contact

Our Response:
Is the window colour or anything related to appearance specified in the deeds? If not, there's not much you can do about that. The motorhome issue can be dealt with via the courts if it's a breach of covenant.
ProblemNeighbours - 5-Jul-18 @ 3:38 PM
Neighbours are just changing their oak faced upvc windows for white finish. All the other properties (cul de sac of 6 bungalows) have eitherrosewood or oak upvc. The properties were built in the mid 1980s all with wood finished windows. This is not in keeping with the rest and, quite honestly, looks awful. He also has ignored the deed covenant by keeping a motor home in the front of the property. Is there anything that can be done to keep the front of the property the same as the rest and get the motor home moved and who should I contact
ellzee - 2-Jul-18 @ 9:37 PM
Need Direction, Since last year our neighbors( tenants) constantly making knocking noises. No, it is not building work. Making ie, manufacturer the items. Contact local Council, not much help, while they are in our house, not much to hear. When noise comes, they say, itis not much to follow up. Need recording proofs. Contact Local Police, notice the noise but could not get access to neighbours to sort out when they do come back, no noise, no follow up. Contact Landlord denied accepting. They say, we have checked up, nothing there. No tools, no pieces of equipment. We are residence over 30 years, now as we getting older, our home should be relaxing place but opposite. Thanks, Wait to hear from all.
SRK - 24-Jun-18 @ 2:18 PM
Jojo - Your Question:
We have lived in our house which we part rent part buy for almost 6 years it's a semidetached. Our neightbour in that period has complained about 6 times about the volume of our TV and music etc. We have always apologised and tried hard to keep the sound down. He says the walls are things and he can't hear his tv. This morning my partner put a film on early too early really anyway he hammered on the door told us how 8n considerate we were as he couldn't have a line on and was tired of the noise late at night and early morning and we should show consideration as we are now being monitored by the council. We have received nothing from the council but now we don't know what we can and can't do. We do usually put tv on before 7 but we are in bed before 10. Our dog is young and sometimes bark. Now I feel really confused and concerned. My partner lost his mum in Jan I lost 3 aunties and his dad us now in hospital. Being evicted 9snt what we want. Should we get a decibel metre any advise greatly given

Our Response:
Why not talk to the council (environmental health). Tell them your neighbours are complaining about the noise and that you don't feel you are unreasonably noisy and would like some advice. They should be able to tell you about times when you can create most/least noise and may be willing to assess the noise levels of TV etc.
ProblemNeighbours - 29-May-18 @ 3:20 PM
Michael - Your Question:
I also failed to say the council,architect or the landlord failed to mention work was being done on the house next door. They thru a large bit of plastic on our lean too.so we are not getting any light! I understand that people have to do things to improve their property but as we live in a terraced house their is no escape from the sounds. We might have to think about going away from Monday to Friday to escape the noise. As the next door neighbour we don't know our legal rights or what we can complain about as the law is so vague. I would have thought before work began that someone from the council before approving works determined how it effects neighbours. We are at number 5 and number 3 and 1 are both having extensive works being done. Also because we where told on the day works began it seems the landlord has a devil may care attitude! If there is damage caused by the builders,scaffolders etc where do we stand?????

Our Response:
The council does not have to inform you if neighbours are about to start work. If planning permission is required, you may be consulted as a neighbour, but note that lots of work falls under the "permitted development" umbrella and does not need planning permission. If builders damage your property, talk to them and see if their insurance will cover it. If they refuse, you can use the legal system. Regarding working at a weekend /bank holiday, if this occurs often at unsociable times, contact your environmental health department.
ProblemNeighbours - 29-May-18 @ 11:25 AM
We have lived in our house which we part rent part buy for almost 6 years it's a semidetached.Our neightbour in that period has complained about 6 times about the volume of our TV and music etc. We have always apologised and tried hard to keep the sound down. He says the walls are things and he can't hear his tv. This morning my partner put a film on early too early really anyway he hammered on the door told us how 8n considerate we were as he couldn't have a line on and was tired of the noise late at night and early morning and we should show consideration as we are now being monitored by the council. We have received nothing from the council but now we don't know what we can and can't do. We do usually put tv on before 7 but we are in bed before 10. Our dog is young and sometimes bark. Now I feel really confused and concerned.My partner lost his mum in Jan I lost 3 aunties and his dad us now in hospital.Being evicted 9snt what we want. Should we get a decibel metre any advise greatly given
Jojo - 28-May-18 @ 6:18 PM
I also failed to say the council,architect or the landlord failed to mention work was being done on the house next door. They thru a large bit of plastic on our lean too.....so we are not getting any light! I understand that people have to do things to improve their property but as we live in a terraced house their is no escape from the sounds. We might have to think about going away from Monday to Friday to escape the noise. As the next door neighbour we don't know our legal rights or what we can complain about as the law is so vague. I would have thought before work began that someone from the council before approving works determined how it effects neighbours. We are at number 5 and number 3 and 1 are both having extensive works being done. Also because we where told on the day works began it seems the landlord has a devil may care attitude! If there is damage caused by the builders,scaffolders etc where do we stand?????
Michael - 28-May-18 @ 10:17 AM
We have builders next door to us,we where not told building work is being done whatsoever,! Anyway they have started work this am on a bank holiday are they allowed to work on a bank holiday? If they are behind in work can they work Sunday. Woke at 7.55 am this morning. I am recovering from a brain tumour and the noise is upsetting to me.
Michael - 28-May-18 @ 10:06 AM
My neighbours have started partying on a Saturday evening /night/early morning,it's 3.00 am and I can still here them singing in the house(with the patio door open) . My daughter works in retail and has to beup for 6.00 am to get to work.This is not the first time, last week was the sameand last year I had to speak to their visitors about playing football in the garden at midnight.Am I being unreasonable?I have been ill (2 strokes,due to stress at work ) and need to get proper sleep (they are aware that I am a stroke survivor ) . Can I complain to environmental health and get support ?
Momma - 27-May-18 @ 3:19 AM
Hel - Your Question:
We moved into a rented house five weeks ago and have had three complaints from the neighbors on one side there are five of us three children and a dog. They came round the day after we moved to complain about the dog barking and have also complained that my sons playing football in the garden and the ball has hit the fence the kids won’t go out there now and have complained about cupboards banging there are five of us and we are not overly noisy I’m not sure where to go from here.

Our Response:
Talk to your landlord first of all...he/she may be willing to talk to the neighbours. To be honest the environmental health department will not take action in relation to children playing during the daytime. Your children should try and avoid hitting the fence with the ball of course. The best advice we can give is to simpy ignore it and to carry on as you are. Does your dog bark frequently? And do you stop it when it does?
ProblemNeighbours - 22-May-18 @ 2:20 PM
Motherftwins - Your Question:
I live across from a Laurette. It use 2 be small and quiet. Now that it's extended with big pipes and a big metal tank. Its noisy all day, which I've had 2 get use to. It's evening till 7 morning you hear a vibrate sound.It driving me mad that I decided 2 look up sound/vibrate apps 2 record sound and it was reading 20-24 db from evening till next morning.I just want quietness. What can be done?

Our Response:
Talk to your local environmental health officer and see if they can tell you if this is within acceptable levels.
ProblemNeighbours - 21-May-18 @ 3:30 PM
I live across from a Laurette. It use 2 be small and quiet. Now that it's extended withbig pipes and a big metal tank. Its noisy all day, which I've had 2 get use to. It's evening till 7 morning you hear a vibrate sound.It driving me madthat I decided 2 lookup sound/vibrate apps 2 record sound and it was reading 20-24 db from evening till next morning.I just want quietness. What can be done?
Motherftwins - 20-May-18 @ 9:13 PM
We moved into a rented house five weeks ago and have had three complaints from the neighbors on one side there are five of us three children and a dog. They came round the day after we moved to complain about the dog barking and have also complained that my sons playing football in the garden and the ball has hit the fence the kids won’t go out there now and have complained about cupboards banging there are five of us and we are not overly noisy I’m not sure where to go from here.
Hel - 16-May-18 @ 9:58 AM
I live in the a 1980s build terraced house (ex local authority). At the beginning of April, new neighbours moved in, a family of 4, mum, 2 kids under 10 and a teenage girl. We had some issues with them having workmen round to do up the property before they moved in as they were working duing the night drilling, sawing and hammering and generally causing a disturbance. The first night this went on from about 10.30pm until 4.30am despite going round twice to ask them to stop. We decided to give them the benefit of the doubt and didn't complain to the council. However since they have moved in proper we are constantly bothered by the noise of their broken shower which they use almost all the time. We can hear a very loud, high pitched whining noise even over the TV and last night it was on from 8pm until 10pm which is very stressful. I realise they can shower whenever they like but I'm not sure I should be able tell when it is happening. We have spoken to her about this and she acknowledges there is a problem with it but seems reluctant to get the council involved. She did agree not to shoer after 10pm but that isn't always what happens. Please help as our health is beginning to suffer
Ruth - 26-Apr-18 @ 2:07 PM
I've been in my house a year now and get on really well with my neigbours(in there 70's) to the left of me but the ones on the right only talk when they want to for some reason they don't Like us,,, really don't no what we have done,,, they have complained to us about my son bouncing on his trampoline cause it was disturbing them,, also complained about my husband starting his motorbike up as it has been stood in shed for 8 months he never sat there revving it just let it ticking over for no longer then 5 minutes....I would understand if it was really loud but it wasn't no louder then a lawn mower....i try and keep it sivval with them but they just keep threating to report me,,,can anyone help me with what I can do about this...
Dddd - 23-Apr-18 @ 9:20 AM
My neighbour hates us for some reason but won’t say what it is. Ever time we play music they report us to our housing Association saying it’s disturbing them. If it’s inside it is disturbing and too loud and if it’s outside it’s too loud. Can I not play music? Is there a level? It’s always off by 8pm latest as we have small kids going to bed and we wouldn’t want to disrespect anyone. I live in terraced house so what can I do? She didn’t mind the music when we spoke but now gets mad.
Miss - 22-Apr-18 @ 7:14 PM
Can someone please help me with something I was under the impression that i could play my music louder during the day as long as between 11pm and 7am it's not loud can someone help me with the actual details thanks for your help
Ladylylac - 21-Apr-18 @ 8:52 AM
rundown - Your Question:
My neighbours have had a hate campaign against us for a bout 3 years now, we have been threatened, property damaged, we have 2 cars and park one on the drive but my Son parks on the road, they have a drive to the front and have 3 vehicles where they can park all outside their house, but one car always parks outside our house as close to our drive as possible as soon as my son has gone to work now the second car is out the front as soon as hes left, they also have now put up more cctv cameras, they now have 6 at the front of a semi and 5 at the back one now at the bottom of the garden near the boundary fence which appears to be looking into our garden and windows, they have previously had a drone going round our garden and looking in the windows, the parents went away over easter and their son played music as as loud as possible for 2 days the walls were shaking and they know we have a baby in the house we did knock on the door but as usual he didnt answer the door, weve tried talking to them but just get a mouthfull of abuse, I dread the summer as they have regular parties that go on till 4 am sometimes in the house where they bang on the walls and constantly shout, they have loud music in the garden then all their so called friends have to shout as they cant hear each other. My husband is retired and its getting us both down.

Our Response:
You can complain to your local community policing authority about the cameras. They will be able to take a look at where they are focused and tell them to remove them if any are focused on your property. If the noise is frequent, excessive and often occurs late at night, it's worth having a word with your local environmental health officer. Regarding the drones, there are regulations that prohibit flying a drone with a camera/recording facility over or within 150 metres of any area substantially used for residential purposes
There's also an issue of trespass if a drone comes into the airspace of your property (a civil action can be taken if this is the case).
ProblemNeighbours - 17-Apr-18 @ 11:47 AM
My neighbours have had a hate campaign against us for a bout 3 years now, we have been threatened, property damaged, we have 2 cars and park one on the drive but my Son parks on the road, they have a drive to the front and have 3 vehicles where they can park all outside their house, but one car always parks outside our house as close to our drive as possible as soon as my son has gone to work now the second car is out the front as soon as hes left, they also have now put up more cctv cameras, they now have 6 at the front of a semi and 5 at the back one now at the bottom of the garden near the boundary fence which appears to be looking into our garden and windows, they have previously had a drone going round our garden and looking in the windows, the parents went away over easter and their son played music as as loud as possible for 2 days the walls were shaking and they know we have a baby in the house we did knock on the door but as usual he didnt answer the door, weve tried talking to them but just get a mouthfull of abuse, I dread the summer as they have regular parties that go on till 4 am sometimes in the house where they bang on the walls and constantly shout, they have loud music in the garden then all their so called friends have to shout as they cant hear each other. My husband is retired and its getting us both down.
rundown - 16-Apr-18 @ 12:36 PM
MoonRose - Your Question:
Hi, I live in a 1 bedroom council flat with 2 children, age 2 and 6 weeks.We try to keep our children quiet where possible as we live above another person. But she will start banging on our door at the drop of a hat (or toy) if our child is playing in the middle of the day. Most recent example would be my eldest jumping up to greet me as I got home from work. I understand that it must be a nuisance for her but there is only so much control we can maintain over a 2 year old and she is always in bed by 8:30pm.We have never complained about her dog barking at 1am at our door, but I wouldn’t mind knowing if I should be worried about a fine for my 2 year old being a child? As we feel like we need to live on tip toes to avoid the harassment and arguments

Our Response:
Talk to your council housing officer about this. It's not fair that your children should have to tip toe around but nor is a 1 bedroomed flat suitable for someone with two children.
ProblemNeighbours - 10-Apr-18 @ 12:27 PM
Hi, I live in a 1 bedroom council flat with 2 children, age 2 and 6 weeks. We try to keep our children quiet where possible as we live above another person. But she will start banging on our door at the drop of a hat (or toy) if our child is playing in the middle of the day. Most recent example would be my eldest jumping up to greet me as I got home from work. I understand that it must be a nuisance for her but there is only so much control we can maintain over a 2 year old and she is always in bed by 8:30pm. We have never complained about her dog barking at 1am at our door, but I wouldn’t mind knowing if I should be worried about a fine for my 2 year old being a child? As we feel like we need to live on tip toes to avoid the harassment and arguments
MoonRose - 9-Apr-18 @ 5:22 PM
Hello, I live below a couple with 2 small children,the children are permitted by their parents to play very loudly,to the extent that my flat is shaking,I had picture frames falling down my walls,the radiators are shaking,the whole flatis shaking under their feet,we tried sorting it out with the housing association who owns both properties,ours and my neighbours,but they declined to do anything because they are children.they even chose to ignore the crack in our living room ceiling blaming it on the building being old,Please,advise,because,we cannot live like this,the noise is already taking a toll on both my husband's and mine health,mostly my husband who is severely depressed and agoraphobic (he never leaves the flat),theyalso ignored the fact that the children are allowed to run freely in the communal area,how do we get through to our neighbours to understand that the level of noise coming from their children is unacceptable?Thank you.
Simi12 - 24-Jan-18 @ 6:12 PM
Brand - Your Question:
I live above a retail unit with my dog. One year ago hairdressers took over the premises below. Apart from Monday morning their Cleaner arrives at 5.30 am. Sometimes it has been 3 or 3.30 am. This wakes us both. She does two hours work andI during that time I either have to take the dog out, pacify her or leave her with friends. What are my rights? I did receive a letter saying they did not want to fall out with their neighbours BUT they do nothing about her times.

Our Response:
Ask them again if they will revise the times the cleaner comes. Most hairdressers don't open until after 9am so there's no reason that 7am would not be feasible. If the noise is significant then you can refer it the environmental health.
ProblemNeighbours - 3-Jan-18 @ 11:37 AM
I live above a retail unit with my dog. One year ago hairdressers took over the premises below.Apart from Monday morning their Cleaner arrives at 5.30 am.Sometimes it has been 3 or 3.30 am.This wakes us both.She does two hours workandI during that time I either have to take the dog out, pacify her or leave her with friends .What are my rights?I did receive a letter saying they did not want to fall out with their neighbours BUT they do nothing about her times.
Brand - 30-Dec-17 @ 6:32 AM
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