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Your Confidentiality Rights if Reporting a Neighbour

By: Jeff Durham - Updated: 18 Sep 2021 | comments*Discuss
 
Police Confidentiality Anti-social

Many people are often put off reporting a crime or any incidence of nuisance or anti-social behaviour for fear of the police or other authority not respecting their confidentiality, and the threat of reprisals.

Although there are laws in the UK which deal with a person’s rights with regards to privacy and confidentiality, when it comes to police matters, this all has to be weighed up in the context of the Data Protection Act, Human Rights Act and Freedom of Information Act, when you might be a witness to a serious crime and may be required to testify against an alleged offender in court.

General Guidelines

Most of the time, if you want to report a neighbour, it will usually be more appropriate to inform another organisation rather than the police. For example, this might be the Environmental Health Department of your local authority or your local housing association.

Whoever you wish to make a complaint to, they will generally be able to guarantee your confidentiality. In fact, local authorities, housing associations and the police are all keen to highlight their commitment to ensuring that any information they receive from the public will be treated in the strictest of confidence.

These authorities are well aware that a lack of confidentiality could prevent people from coming forward to offer them information that might be very useful in reducing crime and Anti-Social Behaviour.

Using Remote Third Parties

Because some people might be afraid to report a neighbour over a particular issue for fear of them being identified, there have been several initiatives introduced in the UK whereby a third-party agency can act as an intermediary or ‘conduit’ between you and which ever organisation you wish to notify.

Many people are simply too scared of what might happen if they walk into a police station to report something, or are worried about how it will be perceived by the rest of the neighbourhood if uniformed police officers or council officials turn up on their doorstep.

In these situations, the person reporting a complaint can do so formally, informally or even anonymously to the remote third party. They will take down all of the details from you then pass them on to the relevant authority to deal with directly so that, for example, you would not have any direct contact with the police. Alternatively, if you are worried about your confidentiality, you could always go out to a payphone and call an organisation such as ‘Crimestoppers’ anonymously.

Furthermore, all police forces and local authorities have websites these days so, unless there’s an imminent danger to safety, that might be another method you could choose to report an incident yet still maintain your confidentiality.

The important thing is to do something. The police, local authority or housing association would not want you to be wasting their time but, on the other hand, if you do encounter a serious problem which requires some kind of enforcement, it’s always far better to let the relevant authority know at the earliest opportunity before a particular problem starts to get out of hand.

Neighbourhoods can go from good to bad if left untended or if everybody turns a blind eye to criminal activity or anti-social or nuisance behaviour. So even if you report things anonymously, you can be assured that, in most cases, they will be investigated.

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Recently new people moved into my next door rented property. I am not sure who's the owner. First they were couple now it's nearly 5/6 living. Constantly smoke weed 24/7 and there are so loud and noisy till 1/2 every night. Coz of the windows open in my house now house and my clothes smell like weed. I don't want to deal with them. Please advise me
TJ - 18-Sep-21 @ 10:06 PM
We have new neighbours who have moved into a shared house by us. It has become apparent that they are using the house as a car sales outlet. They have been bringing cars and even long wheelbase vans to our cul-de-sac parking on the road repairing and even spraying them at the side of the road. I would be highly surprised if they are have a mot or tax let alone a parking g permit. Is there anything the council can do to stop this.
Lord - 17-Sep-21 @ 5:03 PM
I am complaining about loud phone conversation of my neighbour and I want to make my identity anonymous. Thank you
Bandu - 26-Aug-21 @ 6:43 PM
I am complaining about a woman that lives I65rawling Road she puts rubbish in the lane nearly every day and leaves it for the kids to spread around the lane also in that lane is 5 bins that has been there for ages and I mean ages
Titch - 24-Aug-21 @ 3:50 PM
My next door is council house,one of nasty family lives there she got multi dads kids,kidsout of control they bring different kids gangs i m really fade up.
Syed - 4-Aug-21 @ 5:10 PM
Okay so I have neighbors that have pit bulls. If I’m outside in my yard they try there hardest to come over the fence. Also the smoke weed andd I don’t like the smell of it and I have noticed the kids are smoking it too. One is 15 and the other one is 17 where can I get help to get this issue taking care of
Boots - 4-Aug-21 @ 4:16 AM
I am a council tenant for 40 yearsa Muslim familymoved nextdoor tome 1 year ago tey are neighboursfrom hell they have been sending pics to council from day 1 of my dogs and cats as they hate them also becauseI'm been intimidated by them I then unswer bac they video me they are saying im racist and they want to gather evidenceon me to take me to court they no im vulnerableI have called the police again and again I am at my wits end I want them out
Honey - 19-Jul-21 @ 4:41 PM
So my neighbour decided to take down my hedge without my consent, doing so he has raised the water table, so when it rains there is now going to be standing water. Then to compound matters, he has put up a 2 foot call within what I believe to my boundary, even after he was told not to do anything until I came back from back, as I work away from home. He waited a week and then sneakily put the wall up whilst my family was out, he intentionally waited until they went out. I put a letter through his mail box, pointing out a couple of facts: 1. Under the property act 1995, he has to give me 2 months written notice of what his intentions are, I have to reply with a letter to agree or disagree. He never did this. 2. The wall he has put up, has had no damp course completed, so guess what damp will begin to form inside the house. 3. He has build a wall on my property without my consent. I've asked him to rectify all of the above or legal proceedings will begin. Am I write in what I have put down above?
Boo - 4-Jul-21 @ 1:22 PM
She does not live in her bungalow but her son does with gf
Baz - 5-May-21 @ 9:19 PM
Neighbour she is not living in herv1 bedroom.bungalow but her Don and girlfriend are
Bax - 5-May-21 @ 9:18 PM
My neighbour died and someone on our road has access to his property and has been having parcels delivered daily to my neighbours house.The person with access only turned up a few weeks ago he leaves a note on my dead neighbours door to take parcels 2 doors down then removes the note after delivery. My neighbour died 7 weeks ago and has no family.
Kateskate - 12-Mar-21 @ 12:59 PM
My neighbor has been dumping his rubbish in my garden, he says that he is getting junk mail and he's getting rubbish chucked in his gardens by my brother, , So he's complained to the council, My brother said he's a boring person who he said is paranoid, the council have contacted me about this, I have asked for a copy of the complaint to read the details, plus I have photographed him chucking paper into my garden, what shall I do,
Joey - 4-Mar-21 @ 4:59 PM
hi, Just to put the other side of the situation. We moved to a small village in Herts in Dec 2019. We own a rescue German Shepherd dog, as we live next to an alley, she tends to bark when other dogs go by, the barks last nomore than 4 to 5 seconds, and as we have CCTV we can carefully monitor her behaviour. The worst day showed her barking for about 5 minutes in total all day. In September 2020 we received a letter from our Council saying that we had been reported , we had to keep a log for 3 months .In that time the complainant offered no evidence to the Council, and the case was closed. However, to our astonishment we received another complaint last week, from apparently the same person. We have to keep a log yet again despite our dog not constantly barking. The law needs to change. Why should a person be able to use anonymity to hide behind and produce no evidence whatsoever. Councils should be free to disclose the complainants details if they make unfounded allegations. The complainant is using the council to harass us, we have never even spoken to the person. Something needs to change, as once this one is over, he can do it again. That is wrong. My wife is on her nerves edge as he shouted at her last week, only he knows why, although neighbours tell us who they think it is, we don't definitely know, so cannot do anything.
moted - 1-Mar-21 @ 9:05 PM
Been at my flat 3 years. BTW Im on the autistic spectrum and my partner is bipolar... So, from day one noise. The fellow above us likes his drink a bit too much, our neighbours think it is so he can cope with mental health issues. Anyway, for the first year and a half, he churned out full blast talk aka argue radio. From 8:30am until his son got back from school around 3:30 or so. In the evening all we could hear was loud gunfire or cars racing... Full blast video games....... Oh I forgot, with the radio full blast, he would stomp from room to room, shouting and slamming doors. We talked to him a few times but a halo would appear above his head and he would deny everything... His youngest boy moved out and he sort if quietened down for a while... Then his eldest boy and girlfriend moved in. The boy fancies himself as a gangster, throwing himself around much of the time. The girlffriend thinks she can sing, she screams like a tortured animal for hours on end. WTH ! Turns out they love football now and every other day the TV up full blast and they are shouting at the top of their lungs.... We were warned by neighbours after we moved in that the neighbour was like this and to complain is fruitless. Last resident complained and the harrassment increased to the point of violence. Council? Useless. Police? Useless... So we will spend money we dont have moving again. I have to go for my sanity and at this point to keep me out of prison as Im close to going ballistic on the Chav king upstairs.... Lol one more thing, drives me nuts. When the want quiet we know about it as they will shout abuse and jump on the ceiling. We are quiet, a crave quiet. Example: my partner took a phonecall from her doctor. She spoke at a normal volume so she could be heard. Upstairs jumped up and down, shouting abuse until the call ended.... I deserve a medal for my tolerance but hoestly dont know how much longer I can keep my cool, then I'll be the bad guy. W T H !!!!
Eat.the.Rude - 2-Feb-21 @ 6:57 PM
Hi my name is Leanne Scott my mum live at 97infrimary st Blackburn my mum neighbour as got a girl living they she not living they she keep being people back to the house and a lots of shouting going on the police are all ways coming out but nothing is getting done plz can you done something about I'm not well myself
Leanne Louise Scott - 18-Jan-21 @ 4:01 PM
Well It's very sad to read all these stories about hate and noisey neighborhood and drugs ect. Letme tell you mine story for about 7 years of Racism' Hate' and Unacceptable behaviour. It's terrible now days there is not longer Respect for others. When I called the police some don't want to give a incident Report at all .Mobile Homes are making additional dwellings and subleasing part if their homes to rent and gain profitable income. Wich this situation is unpleasant since you don't know who is that renter?or any background check And terrible for the person who pay their rent all by them self's. Mobile home Park association plays ignorant and asked how do you prove they rent their bedrooms or part of their homes? I have couple neighbors Wich they all conspiracy into a hate and hostility towards my family. Too much stress is ridiculous..many videos regarding tresspasing property damage...and persecution still on going..The solution We need to move away Ad keep PRAYING ?? that GOD IS OUR FATHER AND SEES EVERYTHING'S EVIL DOERS ARE DOING. HE IS OUR REFUGE AND STRONGHOLD.
Brendi - 18-Nov-20 @ 4:29 AM
Hi everyone looking for some advise if anyone has any. So here goes 2 1/2 years ago my upstairs neighbour (only the one person supposed to live here) moved in and parties every weekend for 3 weeks solid so we went to the local housing office myself and another neighbour and they said they would have a word which stopped it for a while then all of a sudden a full family move in not being racist but they are salamian and the majority of them are very loud well mines make a total exception mines are sound like they are walking about with microphones screaming every last word which I can make out every part of there conversation then he disappears and rents his house out for 1 full year to a very quiet family (by the way the housing knew this but had no proof and because everything was quiet they just left it) then the move out and its all back to square one the abso people got involved and told me to stay away from there door do not make any interaction with them they would deal with it this was at the start of lockdown the police have been phoned on many an occasion they even came 1 night with a breeding ram trying to put there door in for the fighting and the music but no one got arrested. Since then he now has his 16 year old daughter staying there and there are a load of school kids hanging about the house I called the police about this and the music and it took them 1 1/2 hours to come out by that time the house was almost empty except his daughter in it. I called my locals housing and they said because they are out of office there hands are tied but just keep calling the police and hopefully they will get the report to pull them in and the neighbour will get fed up getting pulled in by them he will just leave his flar. I’m sorry for the long rant but Iam tenge only one in the building paying full rent I work shifts and Iam not getting a proper sleep somethings I stay out the house just to get a proper sleep can anyone shed any light where I can go from this?? P.s the as o people told me to record everything which I have done and they have never got back I. Touch the housing said they handed it back to them because things went quiet for a while . Iam not moving home I love my house I just want them to go it’s getting worse I feel like Iam fighting a losing battle
Fed up neighbour - 3-Oct-20 @ 10:35 PM
Hi everyone looking for some advise if anyone has any. So here goes 2 1/2 years ago my upstairs neighbour (only the one person supposed to live here) moved in and parties every weekend for 3 weeks solid so we went to the local housing office myself and another neighbour and they said they would have a word which stopped it for a while then all of a sudden a full family move in not being racist but they are salamian and the majority of them are very loud well mines make a total exception mines are sound like they are walking about with microphones screaming every last word which I can make out every part of there conversation then he disappears and rents his house out for 1 full year to a very quiet family (by the way the housing knew this but had no proof and because everything was quiet they just left it) then the move out and its all back to square one the abso people got involved and told me to stay away from there door do not make any interaction with them they would deal with it this was at the start of lockdown the police have been phoned on many an occasion they even came 1 night with a breeding ram trying to put there door in for the fighting and the music but no one got arrested. Since then he now has his 16 year old daughter staying there and there are a load of school kids hanging about the house I called the police about this and the music and it took them 1 1/2 hours to come out by that time the house was almost empty except his daughter in it. I called my locals housing and they said because they are out of office there hands are tied but just keep calling the police and hopefully they will get the report to pull them in and the neighbour will get fed up getting pulled in by them he will just leave his flar. I’m sorry for the long rant but Iam tenge only one in the building paying full rent I work shifts and Iam not getting a proper sleep somethings I stay out the house just to get a proper sleep can anyone shed any light where I can go from this?? P.s the as o people told me to record everything which I have done and they have never got back I. Touch the housing said they handed it back to them because things went quiet for a while . Iam not moving home I love my house I just want them to go it’s getting worse I feel like Iam fighting a losing battle
Fed up neighbour - 3-Oct-20 @ 1:18 PM
I've been living in my council flat for 8 years my neighbours underneath slams there doors at 6 in the morning shouts and swears at there kids I've addressed it to my housing officer and she said if I'm making a complaint she needs to tell the neighbours who it is making that complaint is that allowed?
Bubbles - 26-Sep-20 @ 8:22 AM
What about people who make complaints with no substance? We have had an untrue complaint regarding our dog. TheCouncil have to investigate, yet we have no idea who has lodged the complaint or even why. Why should people be allowed to make anonymous complaints? My wife is much more upset than I am-that doesn't mean I am not upset-,and feels that someone had it in for us. Bearing in mind we moved into village just before Lockdown, so apart from immediate neighbours who are also dog owners, the only people we see regularly are dog walkers. It is not right that people can complain and mess with other people's lives and not reveal who they are. Especially when there is no substance to their complaint.
Moted - 18-Sep-20 @ 3:33 PM
Hi all, I made a complaint to the local council about my neighbours dogs barking, they were not happy obviously but I just didn't have the confidence to approach them because of mental health problems, well it all went pear shaped and they made it their mission to find out who'd done it, with letters to the council and adding neighbours names ect to it, saying how lovely this neighbour is ect ect, a witch and hate campaign is the only way I could describe it, well apparently they posted on FB that they'd done some searching and had ways and means of finding out and they did, not just me but 2 other people, must be neighbours as this person with the dogs had, had 3 other complaints regarding planning permission for building work they were doing so they know who they are too, they have told most ofther neighbours about me and probably them too, it doesn't bother me too much that as I've never been one to live in neighbours pockets and happy with just family and close friends here, what concerns me most is, that obviously my information has been leaked to my neighbour, not just me, 2 others as well, I rang the Data protection department of the local council and made a complaint that someone had obviously told them, they're looking for names so they can investigate but about 90 people have access to them files and unless they've been edited they cannot find out who it is, if they had any names they could investigate that person and see if they've looked at this file, my complaint has been filed, plus it seems that the other 2 people have complained from what the conversation with the Data protection people were saying, I did explain that leaking confidential information to the public could have dangerous reprisals, it was obviously someone they knew, if they are found out they will be sacked from they're position, I felt I was being fobbed offa bit, has anyone else experienced this, I'm not where i stand to be honest, it seems like a bit of a minefield.
Bridie - 8-Aug-20 @ 5:18 PM
Well I have rpivate neighbors that drill, bang, stench of paint and turps coming through my walls, can her mouth running constantly (not swearing thankfully) they have had fires and basically they act like they can do whatever the hell they want but if you have a dog that barks once or twice when someone is at the door then they will report you even if you had to leave the dog to go the hospital because of a stroke
Hadenoughofnextdoor - 6-Aug-20 @ 11:40 AM
I moved into my home 30yrs ago, brough my children up in that house, next door neighbours where bullies, and vagabonds, and may i let them get away with too much as i was a single parent bringing up 3 kids on my own, my kids all grew up and left home, but the next door neighbour did things to me daily, she layed stones in her garden and layed taupaulin on the ground it was held secure by 10 12" nails 3feet into my private property, hers was council, she threw cigy buts over burning patio furniture, she would discuss pictures hanging in my home with her daughter while looking though my window, her cat would use my newly sealled and pebbled shed roof attached to my property as a giant cat litter tray, leave dog poop right outside my back gate regularly, and bang on the walls all night long.her older daughter opened a bank account in her own name but my address. and started sending all her letters to my address. this too infuriated me, so i complained to the council and police. big mistake, the police started arresting me for things i had no knowledge of, i was arrested twice a week for 2 yrs. council despised me for whatever reason. i am a disabled lady with fibromyalgia and osteoarthritis, and a brain trauma, i didn't know what was going on i'm almost 60yrs old. i was took to court even though i never whent outside andlived m life in total darkness afraid to even open the curtains. i cried every day. the served a civil injuction on me, i trie dover 500 solicitors for help in co/cleveland to no avail, as soon as i said my name i was refused, so i whent to co/durham and found a solicitor, andwhom he believes i am guilty of what ever, but got the injuction done away with, but in between all of this, i whent to live far away in darlington with a girl i knew, and cuncil posted a letter stating that i had continued to harrass the nighbours and so they have took it to court and asked the judge to serve me with3 yrs or more in prison sentence, the girl i lived with had an important job and rang my soicitor and told him i lived with her so how can this be ?So somebody was making up dangerous lies about me, i put my lovely house on the market and moved far away into private rented housing and estate agent said the neighbors have brought the area down , while she is showing prospective buyer around my home they are coming out their houseswith alcohol in hand and balling and shouting and kids screaming , she said either they will stop you from selling it or you will have to sell for peanuts which i had to do. £20,000 less than itis worth, police gave newspapers mug shots of meso everyone knew who i was and i am totally innocent of any wrong doing. I was a model many yrs ago and a beauty queen. i did a lot of charity workall my life for the town, and they have erradicated me from the archives.
susie - 22-Jun-20 @ 1:04 PM
I have recently moved to my new 2 bedroom flat and havent had any problems with neighbours but for the past few days all I hear at 8am is constant drilling noises. I find it very disrespectful as most people in the block would still be sleeping at that time.
Tammy - 16-Jun-20 @ 8:50 AM
128 132 clonmore street neighbours abusive anti social behaviour taken a vulnerable old lady property without consent and used for their own needs
Tom - 11-Jun-20 @ 12:49 AM
Hi I have moved recently and one of my neighbours does not let me and my family sleep, its a lady she puts music on very loud until morning2 to 3 times a week and I have 3 year old toddler I just cannot accept it anymore as its started to be annoying and she also has small children not judging her As a parent I just don't think it's normal I feel bothered by this loud music because my child cannot sleep at the moment it's nearly half past 2am and I cannot sleep because of the loud music please I need help as if I do by myself I don't want to get in troubles with people
Nika - 6-Jun-20 @ 2:15 AM
Hello, I need some advise with regard to my neighbour. His front garden is an eyesore, old microwave, various cardboard packages from purchases (TV, PC Screen etc etc) and general waste.I have asked him to please clean up his front garden and was told "if it bothers you so much you pay for it to be taken away". In addition, because his back garden is up kept - grass and weeds currently waist high the fence is leaning over - I did asked him if he noticed the fence was leaning over before I could ask him to cut his grass and trim the edges as it was causing pressure on the fence he shouted "its your fence, your problem". Any suggestions how to solve this (other then sell and move away) would be appreciated.
Pepperoni - 29-May-20 @ 12:00 PM
My next door neighbor is a horrible vindictive person I’ve been accused many times by him since we moved in November this year if smoking drugs in my garden when actually it was a vape obviously get a lot of smoke off them so since then his been abusive to friends family members calling us druggies and junkies I’m willing to go as far as taking a drug test I moved away from my previous home due to my old neighbors constantly smoking it on our local green his so nasty it’s un real I’ve got three kids x
Amy Roffey - 18-May-20 @ 5:30 AM
Hi there I have been in my house 5 year and have a alcoholic neighbour which has been nothing but hassel the first four year was nothing but torcher as he tryed to kiss me, cutting hedge so my dog got out, chapping my door constant with any excuse, half eating dinners and if I didn’t answer he wouldn’t stop and the listit goes on, I went to community safty and police and housing after community safty the past year was quiet but now he has started his carry on again, smashed bottles broke my fence and sweeping the path at all hours when told not too?? I have tryed home swappers and bidding but no one want to swap a 2 bed in the area,also the housing are saying if they move me then will be out the street where my little boy at seven has made friends and there 4 houses empty, really need help
Adnil - 6-Feb-20 @ 3:53 PM
Hi I have been in my property for 5 year I moved from a rough area to better my child and ended up with a bad neigbor he’s a older man he chapped my door being a pest, tryed to kiss me bringing half eating dinners to my door cutting hedges down so my dog gets out and list goes on I have been to the housing and police and community safety!! After a year ago with community safty attending my house as couldn’t put us together cause it was all from him and not me he quiet down now over the past months he has started again smashed bottles, broke my fence and out at all hour sweeping my path ways and taking bins it which was told not too, also taking parcels in, I am at my wits end this is all going to start up again and have a seven year old I don’t have time to keep running back and faward to try and get help with this and wondering if anyone can help?? Been told off housing I will need to bid to get out but cause I have a 2 bed house which is suitable for me and my son it hard to get a new house I have tryed home swappers and housing says I would need to be moved out my street where my little boy has made friends ect when there 4 houses empty in the next block, appreciate any help x
Adnil - 6-Feb-20 @ 3:42 PM
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