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When you Should Contact your Local Environmental Health Department

By: Jeff Durham - Updated: 3 Jul 2020 | comments*Discuss
 
Air Quality Environmental Health

If you have already read a number of articles contained on this website, you will have begun to realise that your local authority’s environmental health department covers a vast remit and they often your first port of call if you are experiencing problems with your neighbours or within the community as a whole.

It can be far quicker to obtain a resolution if you contact your environmental health department first as opposed to calling the police when dealing with many neighbourhood issues. In fact, in most instances, even if you call the police, they might refer you back to the environmental health department first. Here are the many issues that the environmental health department would deal with:

Air Quality

If your enjoyment of your own property is being affected by a Neighbour’s Bonfire or barbecue or if an industrial chimney is causing a problem.

Contaminated Land

Where you suspect that chemicals or associated materials have polluted either a water supply or have contaminated land.

Dangerous Dogs

If you have a problem with a Dangerous Or Nuisance Dog in your area or you have been attacked or been threatened by an attack from a dog. You’d also contact the department if you're concerned about persistent dog fouling outside your house or on local parks.

Food Standards

If you are concerned about the hygiene of a particular business which is manufacturing and/or selling food or drink to the public, or you have suffered a health problem as a result of eating suspected contaminated food.

Noise Levels

If you are suffering from the effects of Excessive Noise as the result of a neighbour’s party, loud music, a nearby factory or some other kind of business which is generating excessive noise or if you have an Incessantly Barking Dog in the neighbourhood.

Pest Control

If your own home or a nearby property has been plagued by pests which could be anything from a wasps’ nest to rodent control.

Flytipping

If flytipping has occurred on your street or if you suspect a neighbour to be guilty of flytipping elsewhere.

Graffiti and Flyposting

If graffiti or flyposting is happening in your area, your environmental health department will also deal with this.

Litter

If a neighbour is guilty of not disposing of their household waste correctly, or if you are experiencing a lot of litter on your property or street as the result of a business nearby.

Of course, in many of these instances, the problem can often be resolved by speaking to the relevant neighbour or nearby business first. However, if you’re unable to obtain a satisfactory resolution to a particular problem from the person(s) involved, or you don’t know who might be responsible for causing the problem, then all of the above fall under the jurisdiction of your local authority’s environmental health department. They have the powers and the weight of the law behind them to begin an investigation and to enforce a resolution, be that through the courts, if necessary.

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Hi, I live in Eastbourne in a Victorian conversion block of flats. There is an over flow pipe that has been redirected so that if there is an issue with over flow from a toilet cistern it now cascades onto the side of my flat and over my court yard (I live in a lower ground flat). This is running directly over a ventilation shaft and is now causing damp in my flat it’s normally an easy fix but the resident to whom the pipe belongs to is an alcoholic and a recluse that refuses to respond to notes, knocking or emails. Is there anything I can do legally please ? The damp will make me very sick and I can not afford to take time off work.
Lol - 3-Jul-20 @ 6:16 AM
My neighbors smoking weed every day and night causes me breathing problems coughing all day and night chest pain eyes burning throat burning they are making me ill. I am so sick. I can't go on living like this.
Jimmy - 26-Jun-20 @ 3:54 PM
Can I do anything about my neighbour's nightly barbecues that I would class as a nuisance?I live (owner-occupier) on the first floor with a railed (not solid walled or floored) balcony, and the people in the flat (rented) directly beneath mine, ground floor with a patio, have barbecued almost every night since May Bank Holiday.They use an old second-hand gas-fired barbecue (bought off eBay) so thankfully no charcoal smoke but I get the gas fumes and stench of charred meat in my flat every evening that lingers the next morning.I've let them know, in a non-confrontational way that it's very unpleasant and they moved the barbecue a few feet away from their patio which makes no difference to fumes or stench but there is no sign of them resisting the lure of charred meat every evening in the interests of neighbourly cooperation.
MAH - 24-Jun-20 @ 12:22 PM
Hello, we currently do not know who is living next door, however their front lawn is not being cut, causing problems with entering our cars, also in their rear garden they have invasive japanese knotweed, which has spread to our garden. We have repeatedly tried to contact them regarding this as we have a plan in place which could actually help treat their knotweed. As you know allowing spreading knotweed to neighbours is illegal, and we would like to make contact with our neighbours or get some advice on what to do about this. Thankyou.
maryanne - 13-Jun-20 @ 12:50 PM
My neighbours regularly have garden parties with a lot of alcohol and loud music, shouting and screaming until 5am / 6am. Recently its every weekend including Sunday nights. I work and travel to work which involves me waking up at 5am. I hardly get any sleep. This is really effecting me mentally and physically as I'm constantly tired and drained. The noise is very loud. I don't want to create tension therefore am reluctant to go over to have a chat. Is there anything that could be done?
Peace - 13-Jun-20 @ 1:00 AM
I live on one of the Persimmon developments in London. My neighbour parks his 2 vehicles in a cul de sac where it should be left empty as people can turn their vehicles around. His dedicated parking space is somewhere else and if asked he says that his car is too expensive to park anywhere else. He throws a tantrum and threatens anyone who parks in his space. He is holding on to 3 parking spaces when everyone else has just the one. I dont know if he is even allowed to park his business vehicle in the development either. Persimmon are no help. Is there someone I can turn to?
Azlan - 3-Jun-20 @ 3:44 PM
I have lived in my two bedroom flat for over five years. It is situated in a relatively nice part of Gosport.However since November 2019 we have had the misfortune to have to endure some new and" very noisy" neighbour's,who in theory' shouldn't have been a problem for me, as they live on the floor directly below me. However' since moving in, they have caused no end of noise,"from shouting,to playing incredibly loud music,to having they're TV turned up so loud,that you can hear what they are watching! They also invite people round and have loud karaoke sing song's,with shouting and what can only be described as a small child shouting at the top of his Voice! Don't get me wrong,I'm all for People having fun, but these people take noise to a whole New level! They literally just don't seem to care about any of the other Tennants in the block. In addition to this,I am 99.9% certain that they are smoking and possibly dealing in the illegal use of canibis,or something similar. The smell is unbearable,and often wofts onto my property. I actually caught one of the neighbors from this property smoking it one day,after being so thoroughly fed up with my lounge smelling like a drug den. I told her that I was well aware of what they were doing,and that if she didn't stop,I'd call the police.However',things haven't improved. The awful thing about it is,is that she has small children and a baby on the way! Goodness' know what a prefound effect this sort of existence must be having on them. Things have gotten so bad now,that I believe my own health has become compromised,as there are many occasions where I feel very Sick and dizzy. Whether this is related to inhaling the cannibas I don't know! I have been in touch with the landlord,only to be told to keep reporting it to the police, In the hope that they will eventually build a case against them! But in the meantime,I have to live in this awful environment. I'm not sure if this is something the environmental health can assist me with. But I'm at my Witt's end?
Jellybean - 20-May-20 @ 12:21 AM
Hi, the house next door to me is rented out and the current tenant has been in a couple of years. From experience i know she is unapproachable and never answers the door to anyone and keeps the curtains closed. She has 2 small dogs which used to be in the back yard all day barking away but recently she started keeping them in doors (never letting them out, or taking them for walks). A couple if weeks ago i started to notice a foul sewage smell whenever i was in the garden (we share a fence) and now the weather is getting warmer the smell is getting worse and the flies are starting, i cant even hang my washing out as the smell sticks to it. I decided to have a peek over the fence and discovered why she no longer lets the dogs out, her back garden is full of rubbish and the drain is blocked and overflowing leaving stagnant water pooled around and what i can only assume is rotten food remnants from when shes washing up. Also she never puts her bins out and if the dogs never go out where are they doing their business and where is she putting it? I can only imagine the state of the house inside (and she has 2 kids who we never see either) Is this a local council matter? Social Services? RSPCA?
Rob - 16-May-20 @ 6:53 PM
We moved here almost 1 1/2 years ago and the neighbours don't like us because we don't want to get involved in their kind of life.We just want to live a nice quiet life together and be left alone.We have 2 nice neighbours here which we do not bother with hardly ever.There has been quite a lot of money spent to repair and fix up this house properly and cut down the rotten trees and try to make it look like a house.We are seniors and don't appreciate people coming onto our property and damaging things or waking us up early hours of the morning.This is being bullied in every possible way and we are demanding they pay for this damage they have caused.We thought this was a nice quiet street to move into but found out differently.People do not follow the rules either while this Covid-19 Pandemic is ongoing and making it last longer and going to spread it too.We can't afford to move again and my Mom has put a lot of money into this house and we both like it.We just want to be left alone and let us enjoy our life.
Friendly One - 12-May-20 @ 11:54 PM
Carers throw gloves empty coffee.cups cigarette but when they park nr my front it's a carpark for residents
Dee - 11-May-20 @ 5:55 PM
Hi my upstairs neighbours are really noisy, they have a young child who runs and jumps from 8 am through to 8/9pm sometimes later, then the parents start with movies and don't go to bed to 1 am and usually wake me banging around, I'm at my wicks end, I've spoken to them with no use and believe that the council won't act as its a child, but there must be limits even then?
Carlos - 10-May-20 @ 6:29 PM
My neighbours are stinking dirty iv had environmental health out loads of time and they send letters but neighbours ignore the letters I have dirty waste water coming in my property from neighbours side rats everywhere and environmental health are doing nothing iv been complaining for 14yrs
Swan - 28-Apr-20 @ 10:06 AM
We have had ongoing problems with rats since moving in our property 4 years ago the council came out & got rid of them but said our neighbours where our main problem as they are constantly putting food out for animals ! We had an extension built on our house just before Xmas & a couple of months ago took our floor boards up as we where getting alot of flies in the house there where 5 dead rats under the floor two or three which had only recently died rentokil came out & again looked round next doors & said they needed reporting to environmental health we’ve spoke to our neighbours over the issue & there not interested they are still putting food out & little tubs over water all around there garden Even though they have said there selves that they have had Flies in there house & seen rats in there garden ! We’ve recently taken the floor boards up again & now looks like we could have mice this is very frustrating as where waiting to have a new floor put down but don’t want to incase anything else dies under there we have a 3 year old & me & my eldest son suffer with asthma , if there’s anyone that could help at all or give any advice we would much appreciate it thanks .
Neets - 21-Apr-20 @ 11:48 AM
We have had ongoing problems with rats since moving in our property 4 years ago the council came out & got rid of them but said our neighbours where our main problem as they are constantly putting food out for animals ! We had an extension built on our house just before Xmas & a couple of months ago took our floor boards up as we where getting alot of flies in the house there where 5 dead rats under the floor two or three which had only recently died rentokil came out & again looked round next doors & said they needed reporting to environmental health we’ve spoke to our neighbours over the issue & there not interested they are still putting food out & little tubs over water all around there garden Even though they have said there selves that they have had Flies in there house & seen rats in there garden ! We’ve recently taken the floor boards up again & now looks like we could have mice this is very frustrating as where waiting to have a new floor put down but don’t want to incase anything else dies under there we have a 3 year old & me & my eldest son suffer with asthma , if there’s anyone that could help at all or give any advice we would much appreciate it thanks .
Neets - 21-Apr-20 @ 11:44 AM
We have had ongoing problems with rats since moving in our property 4 years ago the council came out & got rid of them but said our neighbours where our main problem as they are constantly putting food out for animals ! We had an extension built on our house just before Xmas & a couple of months ago took our floor boards up as we where getting alot of flies in the house there where 5 dead rats under the floor two or three which had only recently died rentokil came out & again looked round next doors & said they needed reporting to environmental health we’ve spoke to our neighbours over the issue & there not interested they are still putting food out & little tubs over water all around there garden Even though they have said there selves that they have had Flies in there house & seen rats in there garden ! We’ve recently taken the floor boards up again & now looks like we could have mice this is very frustrating as where waiting to have a new floor put down but don’t want to incase anything else dies under there we have a 3 year old & me & my eldest son suffer with asthma , if there’s anyone that could help at all or give any advice we would much appreciate it thanks .
Neets - 21-Apr-20 @ 11:39 AM
I have been experiencing a ongoing issue regarding my neighbour in terms of littering in my back garden we have used medicated solutions to solve this but things have worsen. We have gathered substantial evidence against them and continue to do so recently even the kids have been at it and caught on CCTV What should my next steps be ? Regards Kam
K - 20-Apr-20 @ 4:22 PM
My neighbour owns a small piece of land in the back alley. He always dumps waste on to it or puts it in someone else’s bin before it’s being collected occasionally. Many people have caught him doing it on CCTV and in person. Every year there are community clean ups for that area specifically but the man continues to dump waste even though it’s not safe like small pieces of glass and tins. Also I think this is the main reason for rodents. If he owns the land, he should be trimming the grass and keeping it tidy especially since children play there.
Bill - 18-Apr-20 @ 4:27 AM
Hi I am guilty of having to much household waste that I've ended up putting in my outside shed. I am disabled and now I dont know what to do. I have support worker/carers. I told them about it and they dont suggest anything. I am so depressed about it. I dont have alot money and I'm scared it will cost me loads to get a skip or somthing and even then who will help me get it in skip. Please help :(
Hoashuk - 16-Apr-20 @ 7:52 AM
My neighbour wash his bins infront of my house deliberately . And taking advantage of the drain . Keep saying , I wash here because of the drain. I told him not to do this but he is deliberately annoying me. Any suggestion please.
Mabk - 13-Apr-20 @ 1:58 AM
Two doors up from us have been a nuisance since they moved in, if it's not their swearing, shouting at each other or at their kids, their music is on almost every day and is so loud it can be heard down the street, let alone my next door neighbour in between us can't watch tv due to the loudness, it can be heard over our tv even if it has been turned up, other residents and us have spoken to them about it but it makes no difference.
Richmond - 12-Apr-20 @ 5:58 PM
Good afternoon I have a problem with consistent rubbish in our communal areas , neighbours throwing rubbish of the balcony, dogs in the communal gardens fighting no supervision and dog fouling. What advice could you give me, my housing rep for the council don't seem to be taking any action,
c - 12-Apr-20 @ 1:21 PM
Hello my two neighbours to the left of me the gardens are very bad. With old furniture. Rubbish and the grass is over grown and the brambles are out of control. They Fencing has come down and the council wont go in to fix it and we have rats in my garden at night. They have eaten a hole in my shed and damaged stuff in my shed. I have had all I can look at. Something needs to be done. I hope to here from someone thank u
Fred - 11-Apr-20 @ 1:12 PM
Neighbour next door but one , apart from the dog barking a hell of a lot we now have their offspring shouting and screaming all day in the back garden due to the covid 19 thing . Now we’ve all been kids and many have had kids. We don’t know this couple and their kids as they keep themselves to themselves and seem unapproachable,not sure what do . The weathers lovely but can’t have the windows open due to the noise. HELP .
Ism - 9-Apr-20 @ 1:49 PM
I would like to report a complaint against my neighbour tipping their rubbish and household waste on the alley. This is causing trouble for me Their is flys and rat coming to my garden in order my kitchen door next to the alley , they are tipping recycled boxes, tree branches, paint boxes, bath tubs and all sorts of things. I would like someone to please look into this matter as soon as possible please.
Sofia - 7-Apr-20 @ 2:59 PM
Who do i speak to about someone i know who is breaking the rules during covid19 lockdown? I have tried & told them about what they shouldnt be doing & I’m just being ignored & it is causing arguments so ive given up! But afraid of catching covid as this person keeps getting lifts to work from his friend who doesnt live here nor works with him!! I have already been spoken to like crap being called paranoid etc iv had enough, we all have to do these rules & we know it’s not temporary, but the small minority is ruining it for us all!
MissyM - 7-Apr-20 @ 9:53 AM
MY neighbours MUSICAL 24 heures 3 months nowNO NO HOUSING DANUDIN CANMORE EDINBURH CALL POLICE OFFICER NO HELPaddress 120/7 LASSWADE ROAD EH16 6QYNEIGHBOUR'S FLAT 3 BIG PROBLEM MUSICAL NO STOP 24 HEURES PLEASE HELP MYAIM 6O YEARS OLDSUFFERINGS IN SILENCE PEOPLE'S ABUSE MYTHANK YOU BROTHERMOHAMMED EL FIAD
Mohammed el Fiad - 2-Apr-20 @ 5:59 PM
My neither is playing and electric guitar constantly. The noise is played so loud it can be heard through a brick and noise cancellation headphones. Noise happens for up to 12 hours at a time. Noise has been going on for 3 months. How do I request Environmental health intervene ?
GG - 29-Mar-20 @ 10:05 PM
Our neighbour regularly throws food & human waist out of front room window, it stinks , he has Carers but no one ever clears it up , it’s a council house , 12 Maud janes Close Ivinghoe LU7 9ED don’t know who to report it to , but it’s discussing, please help
Max - 27-Mar-20 @ 5:29 PM
My neighbour quite often leaves rubbish which is supposed to be disposed, at their front door. Their front door is less than 1 and half metre away from our front door. We alerted them with photos but they get annoyed if we take photos and inform them. They have kids under 16 so have we two children under 14. Now the fear of coronavirus among the people all over the world is growing higher and higher since the cases are rising dramatically everyday. We all know how important it is to be clean and stay away from any form contamination or interaction with unclean or dirty things. I need advise what we should do because they dont pay any attention to our request. Thank you
Zulfi - 27-Mar-20 @ 12:17 PM
My neighbours are alcoholics and they are drinking sometimes 3 days and more in raw. They are talking very loudly and sometimes they are screaming. Many timesthey are arguing very loud at night and screaming, probably throwing something at home as a consequence. Few times it ended up them shouting on the street. We tried to talk to them 3 times and ask if they can keep the voices down. First time the neighbours were aggressive and tried to threaten us with the physical power coming from their family. Second time they promised to be more quiet but it did not happen. Last time they first promised to keep the voice down but after me saying that it didn’t happen last time the neighbour became aggressive and tried to pull me outside of my house for the fight. Escaping from the fight was easy as the person had a lot of alcohol in her. Up to now they are still loud in the day and the night time. Can I do something else with it? Because I don’t want to wait for something serious to happen so I can call the police.
Dara - 13-Mar-20 @ 9:58 AM
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