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When you Should Contact your Local Environmental Health Department

By: Jeff Durham - Updated: 9 Jun 2019 | comments*Discuss
 
Air Quality Environmental Health

If you have already read a number of articles contained on this website, you will have begun to realise that your local authority’s environmental health department covers a vast remit and they often your first port of call if you are experiencing problems with your neighbours or within the community as a whole.

It can be far quicker to obtain a resolution if you contact your environmental health department first as opposed to calling the police when dealing with many neighbourhood issues. In fact, in most instances, even if you call the police, they might refer you back to the environmental health department first. Here are the many issues that the environmental health department would deal with:

Air Quality

If your enjoyment of your own property is being affected by a Neighbour’s Bonfire or barbecue or if an industrial chimney is causing a problem.

Contaminated Land

Where you suspect that chemicals or associated materials have polluted either a water supply or have contaminated land.

Dangerous Dogs

If you have a problem with a Dangerous Or Nuisance Dog in your area or you have been attacked or been threatened by an attack from a dog. You’d also contact the department if you're concerned about persistent dog fouling outside your house or on local parks.

Food Standards

If you are concerned about the hygiene of a particular business which is manufacturing and/or selling food or drink to the public, or you have suffered a health problem as a result of eating suspected contaminated food.

Noise Levels

If you are suffering from the effects of Excessive Noise as the result of a neighbour’s party, loud music, a nearby factory or some other kind of business which is generating excessive noise or if you have an Incessantly Barking Dog in the neighbourhood.

Pest Control

If your own home or a nearby property has been plagued by pests which could be anything from a wasps’ nest to rodent control.

Flytipping

If flytipping has occurred on your street or if you suspect a neighbour to be guilty of flytipping elsewhere.

Graffiti and Flyposting

If graffiti or flyposting is happening in your area, your environmental health department will also deal with this.

Litter

If a neighbour is guilty of not disposing of their household waste correctly, or if you are experiencing a lot of litter on your property or street as the result of a business nearby.

Of course, in many of these instances, the problem can often be resolved by speaking to the relevant neighbour or nearby business first. However, if you’re unable to obtain a satisfactory resolution to a particular problem from the person(s) involved, or you don’t know who might be responsible for causing the problem, then all of the above fall under the jurisdiction of your local authority’s environmental health department. They have the powers and the weight of the law behind them to begin an investigation and to enforce a resolution, be that through the courts, if necessary.

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I have a neighbor who constantly invites over 30 people per day in and out of her home, morning, noon, and night. They all take turns slamming and constantly banging on the apartment and exit doors like a bunch of animals in a zoo. Constant, constant, contant!!! Management refuses to handle the situation appropriately by removing the neighbor and her cohorts who live above her from the premises. This chick and her cronies sell drugs in and out the complex and they yell and fight most of the time. This is gross disgust to other paying residents. She spreads rumors and she had my health care proxy attacked by her cronies knowing I have medical concerns and conditions. It took the police three years to take it serious. And management has mentioned that they are unable to deal with the harassment concerns. On top of that, I was hit with a barrage of racial remarks from this same resident. Enough is enough!!!
Pineapple - 9-Jun-19 @ 3:41 AM
My neighbors across from me have been drilling since this morning they just stopped at 10:25 what do I do if and when it continues, please someone give me and answer
Butter - 8-Jun-19 @ 3:31 AM
Hi i have moved in to a down stairs flat i am 6 months pregnant and upstairs neighbour has took over yard its supposred to be shared but its all his stuff. He has but a shed partitioning the yard in two but he comes though and uses our half of the yard as well can i block it off so he doesnt come though. I thinking about my child being outside and him coming in yard where my child is.
Ash - 4-Jun-19 @ 11:54 AM
I have reported a neighbour for several years to the local council and nothing ever gets done perhaps that is because he worked for the council involved, he built a huge shed in his garden and fitted it out as a joinery workshop, he has no planning permission he used bench saws, planer, rip saw, these are all commercial machines, he advertises a business which has a fake business address, and none of his leaflets etc show who he is, all the works is done at his house with timber being taken in and sawn up day and night 24/7, he prefabs shed and garden furniture and takes them away on a trailer he constantly saws logs with a chain saw which he sells at the front of his house the chain sawing is effecting everyone living in the area and also children in the play park behind where he saws logs. over the past two weeks he has knocked down part of a council wall and made an access into the park directly from his garden he has erected a huge fence with a gate into the park fence is well over the height of 2m by at least 60cm possibly 80cm. the reason for the high fence is obviously to hide a huge shipping container that he has just had delivered , he has been reoorted to environmental health several times due to the obvious health hazard of noise and dust pollution and burning of tanalised timber off cuts and also creating black smoke yet the environmental health andalso the counciljust dont do anything , this amounts to anti social behaviour and also pollutionas well as breaches of planning , the person has been seen using his huge 4x4 driving on the park paths which is contradicting a local by law and appears to be using the new formed gate to deliver timber to the container using the park foot paths as a personal drive what do you have to do to get the council to do something its a disgrace that people can break the law as this person is doing and nobody seems to do anything to stop it
bob - 20-May-19 @ 3:21 PM
Hi my two girls 1/5 other is 3 my neighbor sent me a letter today that she have to wake up 4.30 am so her bed time is 8pm but because of us she could not sleep well we go to bed at 10pm shall I write back a Letter for apologies or face to face say sorry? But kids are kids they can't stop screaming or being noisy I try my best to take them For bed at 8 but as I get up from bed my little one wake-up I don't know how m so upset n feel sorry for my neighbor too.
Ann - 16-May-19 @ 2:10 PM
I live in house flats so me and my 2 year old live at top and a guy lives underneath the past 2byears we've had none stop arguments he blasts his music at night knowing my son is in bed he's nice one minute then the next he will make noise again with all his mates shouting screaming slamming doors council are useless giving him chance after chance I'm looking my mind I feel like I'm starting to get depression worrying every night about noise our walls are very fin too neighbour knows this I've lost so much weight will somebody please help I am bidding but on band 4 been over a year nothing yet
Sarah - 14-May-19 @ 7:34 PM
Council have taken a garage down in my garden and next doors i would say rubbish but its things like a patio umbrella wirrlie washing line with cable on rubber tubing metal swing frame and they have fallen into my garden i cant let my young children into the garden due to the danger aspect ie lots of wire off line could course serious i have tried knocking but they wont answere wot should i do ?
Priblem - 14-May-19 @ 3:46 AM
I live at 70 union street brechin dd9 6hq ,I have noticed that a neighbour is throwing rubbish out the window ,the contents are sanitary towels ,milk cartons etc .its becoming eye sore pleasehelp Kind regards David
Pedro - 8-May-19 @ 12:33 PM
We live in a block of four flats (a converted Edwardian house). Our neighbour , a school has moved 15 industrialsized bins right on to our boundary , they are also getting a compactor. This is causing a huge nuisance with banging lids glass bottles etc. Bins often open with empty milk cartons etc. As you can imagine we now have no peace and enjoyment in our garden any more it operates on Saturdays and Sundays by staff living in . We are all at our wits end . We have written to the neighbours with a reply , it’s whatwe are doing , tough luck basically . I don’t think for one minute the council will help as they get planning for anything they want .We are really upset by this nuisance and is it is causing huge stress which is affecting our health . What can we do please.
snowball - 6-May-19 @ 11:21 AM
I have just bought a house and the house next door has a huge garden filled with rubbish wood an old car it's putting me of buying as afraid of rats .What can I do ??
Folio - 26-Apr-19 @ 8:13 AM
.please can you advise one of the neighbors since moved in nearly a year ago never put black bags out and they never recycle either. Instead they have a fire barrel out the back garden where they burn all their rubbish instead? Surely they can’t be allowed to do this?I am concerned as there are cars parked either side of their garden belonging to neighbors. The house is rented that they live in and landlady is aware they burn fires. The landlady has been asked to tell them to stop fires but sadly it hasn’t stopped them. How can. This’s be resolved surely they shdnt burn rubbish
Jo - 24-Apr-19 @ 10:11 AM
I have had my garden done .next door garden is overgrown and has rats they are scratching through to my garden.my dog has been ill over last 2 years and now I think it's down to rat urine.I have told my neighbour and explained I don't want put poisoning down cause my dogs.I have bought a sensor scarer but now coming up back of my plastic shed can I complain or will clean garden the rats will lose interest. I did have decking but it's slabed and artificial grass now.
Sue - 23-Apr-19 @ 9:48 AM
new neighbours,have many visitors,and constantly swear,not moderately but all the time(e.g.13 f words/8 c words in approx. ten minutes,at the top of their voices,I hear it in the garden and in the house through the wall,my grandchildren can no longer play in my garden,their parents are wary of visiting,and I can no longer use my garden,they play music at full blast from early morning til late at night and their suspicious smelling cigarettes waft into my house.what to do? I am afraid to complain for fear of what they will do.
desperate housewife - 21-Apr-19 @ 12:09 PM
My neighbors have the most trash in their yard, and also has 4 dogs living inside the home. At the same time they are selling produce to the public. There is this foul smell coming from inside the house that my stomach cannot handle. They store the produce right where the dogs use the restroom, so I know that this cannot be sanitary. There's also 2 vehicles parked in the yard that do not run, so it's becoming an eyesore for the other of us neighbors. What can my household do about this?
Joe - 13-Apr-19 @ 11:52 AM
I have a neighbour who's gardens are so over grown with throne bushes trees and full of rubbish and it's.nkw coming over into my garden I have also on more than 1 occasion seen rats coming from there garden through to mine, I am a single mum with a 3 year old and we cant use the front dooranymore as it's far too dangerous to step out there with him and I have had to block half my back garden off to keep my son safe also. What am I suppose to do about this.
Teal - 27-Mar-19 @ 10:53 PM
My nextdoor neighbour has a brown bin and two blue bins overflowing with household waste.It's piled up around the bins too. Unfortunately if you go to the top of the back garden you can see into each other's garden. I saw an occupant throwing more rubbish onto another mound of household waste including clothing beside the back gate. Is their anyway I can put a complaint with someone because there is an increase of flys and mice coming into my house.
Becky - 27-Mar-19 @ 9:21 PM
Hi, I have a problem with my neighbors the boy lives next door to me he broke the sharing gate and they have a dog easily coming into my property I have sister in law living with me and she has got anxiety she scared of dogs and that boy always brings a gang of boys even in middle of night not let us sleep properly I have told them politely to fix the gate but they are not listening at all I am really fed up of these my kids go to school and university gets hard to sleep properly this boy makes alot of noise shouting to her mother swearing please help me Thanks
Syeda - 25-Mar-19 @ 5:17 PM
We have someone in our close that throws nappies in nappie sacks out onto their drive. They walk past them and can be left on the drive for 2-3 days before they pick them up. There is 6 out there now. It’s disgusting and we have never had this behaviour before in our close. Who can I report it to?
Latte - 22-Feb-19 @ 2:43 PM
A neighbours cat keeps coming into gardens in the street and ripping bin bags open. My dog got hold of a chicken bone because of this. When we put the rubbish out for the bin men they are straight out onto the bags. The cats are coming in late at night so aren't taken in at night. It also upsets our rabbits.
Lacyjm - 10-Feb-19 @ 11:03 PM
My neighbour has two domestic oil tanks. One metal, old and rusty one, one disused plastic one, right outside my bedroom window. The metal one has residue around the pipe and is resting on breeze blocks, They are about 6 foot from my home, which is made of wood. I am sure this is against regulations? I have tried asking him but he is not very approachable. I am beginning to wonder what will happen if there is a leak. Our other neighbours have tanks but are put up into an embankment out of the way, and are plastic. I don't know if I should report him as he wont talk with me! UK.
emma - 10-Jan-19 @ 4:06 PM
My East European upstairs neighbour has moved her wheelie waste bins to outside my bedroom window (I live in a ground floor flat). Hers is a rented community home, mine I’ve bought under leasehold, I have complained to the council about noise, dogs fouling, unsocial behaviour. What department do I complain to about the smell purveying into my property?
Tommo - 8-Jan-19 @ 6:31 PM
Hi again, I am 62, quiet person, we have rear balconies times 3 per floor, Sheena f2, Millie 5, me 8. Alan f6, Sheenas now mate, Sheena goes at Millie, Alan joins in, they both tell Millie to shut up, go back indoors and watch her TV, bullying. Sheenas screams her tirade abuse, we all hear her, as do passers by. Sheena bullies, intimidates, calls Millie a husband beater, he died years ago, Millie was devastated. Lovely couple. Millie never swears, calls Sheena devil woman, Millie is in bits, seen at times in tears. There is a tenancy sections 3.4 / 3.5. in black and white, I checked.
Costas - 22-Dec-18 @ 4:33 PM
Hi, about a year ago A sheena 55 moved into ground floor flat 2, I live in flat 8, nice to start, say hi. Then Millie 84 flat 5 lovely little lady,asked Sheena lower her noise, blimey Sheena abused, tiraded abuse at Millie, from no where, now when Sheena is out back, sees Millie it is an a verbal abuse, no verbal compass at Millie. Police came too, noted. Then a while ago, Glen flat 9 my neighbor, had his daughter Lucy visit, Sheena collared Lucy front door, well Sheena let rip at Lucy, Glens young daughter, Glen defended Lucy as dads do. It happens in the communial area too. Glen called police, statements, gave Glen crime number, Orbit South wanted it to do any thing, they have everything to date now, all advice is note, on record, do not respond/react back, so we do not.Doing it the right way, Orbit know, Mr R gale local MP, so we are not is accused of saying nothing, if some thing happens. This is a brief, there is more. Thanx for the ear, good to share, input welcome.
Costas - 22-Dec-18 @ 4:01 PM
Hi, I hope you got my message on Sheena, low and behold, just now 15.20,a full blown abusive tirade from Sheena to Millie, I had head set on, then out at the back., I took em off blimey. Time enough to record most of it, Sheena is letting rip, screaming swearing at Millie, it is disgusting. Then Sheena screamed I am going in, and slammed the door. Where will it end, enough already. Hoped for a quiet,chill out restful day, gone
Costas - 22-Dec-18 @ 3:35 PM
I have a neighbor whose garden is so over grown it’s like a jungle I’ve seen rats coming and going and it’s now coming into my garden. I’ve tried talking to them but they just seem oblivious to its what can I do
Flysky - 7-Dec-18 @ 6:27 PM
I moved into my house 2 years ago, and for the first year was peaceful.This year, since March, I have had someone fly tip in my garden, throwing mortar into my back garden, damage to my property, moving bins around the neighbourhood and leaving gibberish notes everywhere. I have found out after a conversation with my local PCSO that I have a neighbour with learning difficulties. I was given his social workers details, and I have had to have contact with him on a number of occasions. The man has been advised to stop moving bins, however he now keeps leaving gibberish notes on my property as well as dumping street rubbish into my garden. I understand that he has special needs, however, what can I do now?I know he is watching my every move, and I live alone and feel harassed and anxious.I don't want to sell my home, but I am coming close. Thanks
Hoobs - 7-Dec-18 @ 11:01 AM
We live next door to a low rise block of flats, and their rubbish bins are located 6 metres from our house, the bins have never been cleaned in 12 years and the smell of rubbish is awful, I have contacted the owners of the flats but they are unwilling to do anything about it. Would the council be able to help?
Garyse7 - 7-Nov-18 @ 9:18 AM
My Neighbour has a WASPS NEST in their Roof. I have already approached them and they told me that they have had pest control out and they were unable to do anything and they will die eventually blah blah blah although Queen Wasp hibernating and coming back with a larger nest next year wasn't mentioned?? I rang my local council to come to my premises and double check they weren't in my loft, but when i explained that they (wasps) were entering my neighbours house on the opposite side of the house to mine i was assured that I didn't have a wasps nest inside my property.Even so..... I still place 2 Bombs inside my loft hatch and hadn't seen any for a week or so. BUT, today I found 1 dying on my bedroom windowsill and I've recently hoovered a couple up off my bedroom carpet. My neighbours are fairly new (less than 6 months) and also young (early 20's).I really don't want to be 'that' neighbour who keeps knocking and complaining about things as I think of myself as 'fairly easy going" but..... I'm at my Wits End with this pest issue. Can someone PLEASE give me some advice on this. Thanks A Lot Claire
Claire - 1-Nov-18 @ 12:00 AM
There is 3 set sofa in front of my flatso I enter my flatwithdifficulty in firstfloorofa buildingof 5 council flatsjust pleasehelp me whatdepartmentshould I contact
Sulieman - 26-Oct-18 @ 3:52 PM
My Neighbour has a WASPS NEST in their Roof. I have already approached them and they told me that they have had pest control out and they were unable to do anything and they will die eventually blah blah blah although Queen Wasp hibernating and coming back with a larger nest next year wasn't mentioned?? I rang my local council to come to my premises and double check they weren't in my loft, but when i explained that they (wasps) were entering my neighbours house on the opposite side of the house to mine i was assured that I didn't have a wasps nest inside my property.Even so..... I still place 2 Bombs inside my loft hatch and hadn't seen any for a week or so. BUT, today I found 1 dying on my bedroom windowsill and I've recently hoovered a couple up off my bedroom carpet. My neighbours are fairly new (less than 6 months) and also young (early 20's).I really don't want to be 'that' neighbour who keeps knocking and complaining about things as I think of myself as 'fairly easy going" but..... I'm at my Wits End with this pest issue. Can someone PLEASE give me some advice on this. Thanks A Lot Claire
Claire - 24-Oct-18 @ 12:17 AM
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