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Contacting Your MP About a Neighbourhood Problem

By: Jeff Durham - Updated: 24 Nov 2020 | comments*Discuss
 
Contacting Your Mp Writing To Your Mp

Many people will often turn to their MP in order to try to get a particular neighbourhood problem resolved. What people tend to forget, however, is that while your MP is there to serve members of their constituency, there are so many people who make up the constituency that they cannot be expected to get personally involved in specific issues relating to an individual.

Their role is to help in matters which central government or Parliament is responsible for and, while they do have a duty to represent the general issues which affect their constituency and, where possible, to bring those to the attention of the wider audience of influential MPs and cabinet ministers in the House of Commons, they’re not there to resolve specific personal issues.

What MPs Do Not Get Involved With

Before attempting to contact your MP, just remember that they won’t get involved in certain issues such as these below, although this isn’t an exhaustive list:

What Does My MP Actually Do Then?

It’s first of all important to state that MPs are genuinely concerned about issues that affect their constituents. After all, it’s the constituents that have got them to their position in the first place by voting for them, so they are morally obliged to serve you. They’ll often have local councillors who they will liaise with about certain issues going on in the constituency and, if a neighbourhood has a specific problem or issue, it will usually be the local councillor who will raise that with your MP.

So, if you do have a specific point you wish to raise, it’s often better to contact your local councillor instead of your MP, as that is more likely to result in your MP taking notice of a particular issue. This might include things like the level of services being provided by your local council such as problems with rubbish collections, public amenities, council housing repairs and much more. They will also be able to explain the Local Government Policies within a neighbourhood.

Contacting Your MP

One of the best ways of contacting your MP is to keep an eye out in your local newspaper or check your local library’s notice board as MPs hold regular ‘surgeries’ once every month or so at places like a local library or community centre. Obviously, they’ll only be there for an hour or so, and there may be many people wishing to raise issues, so there are no guarantees that they will be able to answer any specific points you may wish to make or that you’ll have the chance to raise your point at a specific time.

Most MPs will also tend to update you by sending you their own leaflets telling you what issues they’ve been working on for the benefit of the local constituency. In this case, you’ll often find that they might already be aware of certain issues within the constituency which you were going to highlight, and that they are trying to resolve particular problems that might be occurring.

If, however, you do feel a strong urge to contact your MP, the best way to go to about is in writing. You should write to them at the House of Commons address as they are busy people and are often travelling about. Any mail directed to them will be dealt with by their office staff via a letter to the House of Commons. It has its own website which, if you put in your postcode, will provide you with the name of your local MP. Many will also include an email address, although don’t assume that because you send them an email you’ll a) necessarily receive a response, and b) that they’ll get to read your email personally. As mentioned previously, they are busy people and usually have secretaries who carry out much of their administrative work.

What to Read Next...

Antisocial Behaviour From Your Neighbours.

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I have end of terrace house and there is an alley between my house and the next door neighbur. Since 2013 damp has been spreading in my house which is coming from the out side of the wall of the next door neighbour side. Severel time I requested and pleaded and access for builders to do the damp proof work and every each time she and her two sons refused. Finally I went to court in 2018 and the judge overruled in my favour and told her to open the gate to the builders. The damp proof work take only 1/2 days and I let her know in advance that the builder is coming yet she refused to open the gate regardless of the judge's decision. I have spent over 15 hundred pounds for the solicitor to get her open the gates which is by law (1992 Neighbouring Act) I have a right to do remedial work. Yet she and her sons are not letting me to fix my house. I am all alone no relatives and no families ad they know this and they have been bullying me and one of her son's shouting at me saying that his God is coming to punish me. I have severe osteoarthritis and asthma and the damp in my living room is badly effecting my health. I told her about my health and her son shouted at me saying "fix inside, we do not care"Can anybody please help me? I lost my sister 27 mounts ago to cancer and I could not even properly mourn for my loss. When I told them that I lost my sister and pleaded them to be reasonable, I only got their deaf ears. Is there some one out there to help me?
Serap - 24-Nov-20 @ 12:02 PM
I have end of terrace house and there is an alley between my house and the next door neighbur. Since 2013 damp has been spreading in my house which is coming from the out side of the wall of the next door neighbour side. Severel time I requested and pleaded and access for builders to do the damp proof work and every each time she and her two sons refused. Finally I went to court in 2018 and the judge overruled in my favour and told her to open the gate to the builders. The damp proof work take only 1/2 days and I let her know in advance that the builder is coming yet she refused to open the gate regardless of the judge's decision. I have spent over 15 hundred pounds for the solicitor to get her open the gates which is by law (1992 Neighbouring Act) I have a right to do remedial work. Yet she and her sons are not letting me to fix my house. I am all alone no relatives and no families ad they know this and they have been bullying me and one of her son's shouting at me saying that his God is coming to punish me. I have severe osteoarthritis and asthma and the damp in my living room is badly effecting my health. I told her about my health and her son shouted at me saying "fix inside, we do not care"Can anybody please help me? I lost my sister 27 mounts ago to cancer and I could not even properly mourn for my loss. When I told them that I lost my sister and pleaded them to be reasonable, I only got their deaf ears. Is there some one out there to help me?
Serap - 24-Nov-20 @ 12:01 PM
I have end of terrace house and there is an alley between my house and the next door neighbur. Since 2013 damp has been spreading in my house which is coming from the out side of the wall of the next door neighbour side. Severel time I requested and pleaded and access for builders to do the damp proof work and every each time she and her two sons refused. Finally I went to court in 2018 and the judge overruled in my favour and told her to open the gate to the builders. The damp proof work take only 1/2 days and I let her know in advance that the builder is coming yet she refused to open the gate regardless of the judge's decision. I have spent over 15 hundred pounds for the solicitor to get her open the gates which is by law (1992 Neighbouring Act) I have a right to do remedial work. Yet she and her sons are not letting me to fix my house. I am all alone no relatives and no families ad they know this and they have been bullying me and one of her son's shouting at me saying that his God is coming to punish me. I have severe osteoarthritis and asthma and the damp in my living room is badly effecting my health. I told her about my health and her son shouted at me saying "fix inside, we do not care"Can anybody please help me? I lost my sister 27 mounts ago to cancer and I could not even properly mourn for my loss. When I told them that I lost my sister and pleaded them to be reasonable, I only got their deaf ears. Is there some one out there to help me?
Serap - 24-Nov-20 @ 11:59 AM
Hi I have a neighbour that has let his house and garden go to rack and ruin... this is now causing a problem with my property damp and his garden is over growing into mine... I am just looking for a little advise.. He no longer lives there and I do not know where he has gone to
Louise Wilson - 19-Oct-20 @ 6:30 PM
I live in a block of flats no problem with the block lovely neighbours. My problem is people who don't even live on the street using our wheelie bins to dispose of they waste. I'm sick of not been able to put my rubbish out as someone from another street has filled up the bin with they waste what can be done about this?
Sue - 10-Aug-20 @ 1:44 PM
I am wanting an extension for my disabled son. I own my property. The party wall is not involved in the building work but needed a survey done on it.I have used a surveyor that my neighbours landlord recommended and all was well and cleared. Now the landlord wants another survey done with another surveyor at my cost. This is further delaying the build and my disabled son has not had bathroom facilities for over two years. This is all because the landlords mother hated disabled people even though she became disabled herself.
Lin - 21-Jul-20 @ 3:45 PM
I have recently moved to a local authority house my neighbour owns her house but she puts food out for birds but it also causing rabbits, squirels , and any other birds etc to come to her garden causing a nuisance the squirels have made their way in to her actual house through a vent and the birds have been in my kitchen at the back of units etc I contacted council who came and temporarily blocked the hole the birds were coming in but the neighbour got ladders and took the temp covering off she’s also giving me hassle because the council are going to cut trees down that are in my garden saying it is the home of birds etc causing an issue .i would like to know what I can do regards this any advice would help .i also have 2 autistic children one of them are terrified of insects and won’t go in garden due to this
Summer - 14-Jun-20 @ 7:18 AM
I am concerned that my neighbour has asbestos in the front garden leaning on to mine. It's been there 4 about a year. I'm very worried what will I do?
Millie - 18-May-20 @ 8:39 PM
Re being a carer and dealing with clients that have suspected coronacan you please contact me
Haz - 12-May-20 @ 4:13 PM
We are at our wits' end regarding constant and persistent deliveries made to our neighbours. They are living in a new build property which forbids any type of business being run from it. They completely flout that and have now jacked in work and are sitting on their backsides happily selling on Amazon Handmade. I have seen it myself! The deliveries coming and going are up to FOUR TIMES A DAY EVERY DAY. This blocks us in, creates horrendous noise with slamming of vans all the time and even trying to get us to take the items! Not!! The council do nothing as we have reported them. The police do nothing as we have reported them here too. They get away with it. Can anyone help please?
Not Scottish - 30-Mar-20 @ 5:04 PM
Travellers have taken over a disused car hire site on the corner of Park Avenue and Barking Road,, East Ham.Can anything be done about this? How do I report this?
Tibbs - 22-Jan-20 @ 2:31 PM
I live in a small cul de sac and a neighbours visitors are coming at all hours. They will block other people in and park in front of the other driveways for hours on end. I am seeking some help because they can park down the side of the road where they aren't blocking anyone in. If asked to move their vehicles, they get offended and this ends in arguments. I have contacted the people that we rent from but they just keep saying talk to neighbours. Like I haven't tried that! We have the white lines on the road as one resident is disabled. If they happen to have an emergency, the emergency services cannot get close to their house as someone is parked in the way.
fionasayshey - 20-Oct-19 @ 3:57 PM
Hi im careing for a young single mother of 2. She suffers with mental health and one of the kids are autistic and other not even 2 years old. She has just been through courts and social services due to her ex partner physically abusing her and the kids. Her nabour upstairs bangs on the floor constantly atleast every other hour because her autistic son screams and makes the normal noise a child at 3 years old does. He bangs on her door when i have left to shout and moan. Hes reported her for being loud and the kids. And now just 2 days ago he kicked off because i took her and the kids to the fair and the dog barked a couple of times. They dont go out often they was out for 4 hours nearly 5. Her next door to the right have around 3 dogs that constantly bark but he hasn't said boo to them but has to her. hes accusing her off allsorts and calling her a bad mum saying shes out all night which is not true as i walked her home that night she was in by 8pm the only day she was out . Its starting to take a toll on her. Its not fair that she is getting the threats of eviction and knocks on the door and letters in her letterbox. All because she wont stand up for herself against a fully grown big man or dare report him. She is intimated by him and when hes spoke to he raises his voice and when a voice is raised back he shuts up and records and reports why he smiles at her. Hes been offered to sit down and talk with the council present. And refuses. He has an 18year old daughter and himself and she is all alone with 2 kids and yet shes the one getting threats of eviction. We will take this as far as possible now.
L.f carers - 23-Jun-19 @ 7:30 PM
My neighbours this weekend have attached slate shards to the top of there wall to deter cats from entering there garden. I have spoken to the council and they will do nothing about this as it is a private property. However surely this is a health and safety issue as if the slate is very sharp and an animal or person would get seriously injured by this. Can you let me know how i need to precede with this issue.
Schulme - 22-May-19 @ 2:51 PM
My husband and I have mental health problems,2 kids and have been having troubles with neighbours,the police,abs officer,council officer are involved but haven't don't anything but to tell them to pack it in,which never works,neighbours still bad,we feel so isolated and uncomfortable in our home,we cant go out of our front door or garden without getting abuse from neighbours,i feel suidcidel living where i am,we are on homechoice but only band E,we have done a welfare form with proof of our mental health and physical,can the mp help with moving council tenants due to harrassment by neighbours and health getting worse from living where they are?thanks
Nicho - 19-Mar-19 @ 5:53 PM
I have a problem where I live and I will appreciate if you share your opinion for any solutions of the problem I live in a block of 8 flats. It is a shared freehold and we have a management team to deal with common issues There was a time when internal management of the building was rotated among the flat owners but since this small group has arrived, they have taken over the management functions entirely and refuse to take our concerns seriously. I would go so far as to say they are actively hostile and intimidating.And the impact is substantial. Some of neighbours have sold their flats and left. During my last attempt to sell my flat, the ‘management’ group created many problems to make it harder for to sell my flat. Now I cannot sell my flat or I cannot live in. At the AGM they don’t allow we talk also when we complain about management behaviour towards us they don’t record at the minute of AGM. Many Thanks
KarlLondon - 27-Jan-19 @ 4:31 PM
I was threatened in August this year by a local resident and police arrested him as he threatened to hit me with a Hammer. I have tried getting help but as of yet received none . My local Mpaso said speak to my local councillor which she told me to report to the council, which I have done.I have contacted the police and told them he has threatened me whilst on bail to appear in court and contacted witness team and told them that due to the threats I am unwilling to attend court . I was told that I would receive asummons to appear in court if I failed to go any advice on what I can do as I am in fear and can't leave my property as I fear seeing the man ?
Without a paddle - 7-Dec-18 @ 1:59 AM
We are going through a horrendous and traumatic ordeal with our neighbours. They have recently physically attacked us and entered into our home, after an incident occurred in our communal hallway and though we were assaulted by them, we were arrested by a police officer who was INCAPABLE of dealing with and calming the situation. Our police force is in "crisis management"but this is ridiculous. Some officers really do need anger management! Their response to a given situation seems to work on a "first come first served basis". So if you get attacked by your neighbour and they happen to get an insignificant tiny piece of mobile phone footage whilst they are attacking, don't worry, you will only be charged, treated like a criminal and put in a cell for 24 hours. This is a truly unsettling experience and the body in place to protect us as public citizens does nothing more than abuse its power and brand innocent people like criminals, whilst the real perpetrators get away scott free! Well done to our good old British police force!!
moneypenny - 21-Nov-18 @ 12:10 AM
From 2001-2018 am still living at a one-bedroom Housing Association Flat which am still at but am now staying in neighbouring block of flats again in a one-bedroom Housing Association Flat where I am now caring for my 87 year old mother who has onset dementia/alzheimers but is petrified of being seperated from me her only daughter aged 48. My mum moved here in 2007 to support me as have been a victim of name-calling since I moved here. Sought Mental Health treatment from 2004-2018. Evaluation of no family/medical history of schizophrenia no diagnosis in case notes asked where it had come from said GP visit in 2004. Concealed my illness from everyone until last year. Now victim of vicious neighbourhood gossip and name calling by my mums adjacent flat and a male visitor to flat below hers. Am depressed. Please advise. Thankyou. KIm
Moan, Moan, Moaning - 22-Oct-18 @ 4:42 PM
Hi i need some advice. Me and my partner both suffer with mental health issues. 2 years ago our downstairs neighbours flat became a drug den. He has multiple people in the flat on a daily basis. There a constant arguments and violent out bursts in his flat, some of the people he lets in have threatened me for simply looking out the window. Police are investigating this. However i have told council that its affecting my mental health and they refuse to do anything. The druggies have actually caused damage to the security doors. Along with that the neighbours directly next door to us have had none stop arguments and music blaring at 2 in the morning. Was just wondering if anyone had any advice on what i can do.
Tahnee - 16-May-18 @ 11:40 AM
Hello, my name is Sam I would like some advice on how to deal with a housing officer who works for a housing association who is nothing more than a bully.... last year in November I got taken to court (unnecessarily).. due to having an outstanding balance...that balance was £789...they didn't take off the housing benefit which would have went down to £410.FOR WATER!!.. i paid that sum of money 2 months before the court date... I asked him to withdraw his case he didn't so I went to court with my 2 daughters 2yrs and 5 month old ..at that time.. even the judge said that this is un heard of due to it being water arrears not rent and that the sum of money was paid well before the court date... so that was it..i won my case.... so I thought... he's obviously not happy with the courts decision..hes been harrasing me for £80 and more on top of that for WATER!!!..and that last time I got lucky he said to me over the phone..i was mortified I said you took me to court for nothing expecting me to pay the court fee and lose my case on what grounds??..well anyway he's demanding so I thought about what to do next so I made a complaint to the housing association about this I expect some sort of information in 10 days?.. so I've been looking online to see what else I can do to stop this bully... he's threatening me to take me to court again for £80 WATER?!..and that next time I won't be so lucky... he can't do this can he?..ive had a place before it was a 1 bed and I needed more space as I have children...anyway I had that place for 8 years and I've moved here for nearly 2 years in December...both housing associations... so what could I possibly do to stop this horrible person..id like a different housing officer.. but live here as my daughters are growing up my little girl starts nursery in September we have built a life here and we love it.., but surely people shouldn't be treated like that... I do believe that I'm being bullied.. and I'm scared of what he might do next.. Please help me x
Sam - 25-Apr-18 @ 5:29 PM
Mp's are a waste off time money there not really that busy. What's the point off having an MP if there not here to help
Indi - 13-Nov-17 @ 8:36 PM
They are council Tenants, I have contacted my housing officer, environmental health have been contacted multiple times, I'm currently on the waiting list for noise recording device, I was told at the beginning of January and told there was a 4 week wait time, I'm still yet to receive the device. I'm still calling up the council weekly to report them, yesterday's incident of verbal abuse was caught on video and the police have been informed. The council don't seem to care or want to do anything about it.
Jmd89 - 2-Mar-17 @ 5:37 PM
Jmd89 - Your Question:
Firstly thank you for taking your time to read my following question;For the past 20 months I have been dealing with excessive, deliberate noise from my above neighbours, I have followed all the necessary channels when dealing with complaints ect (antisocial behaviour, noise pollution ect) I have filled in multiple diaries and incident forms, I have recorded incident after incident. I am unable to ask the neighbour in question for the noise to be reduced or stopped as each time this has been attempted I have been physically attacked, this is on multiple occasions.The council have been updated on a weekly basis for the past 20 months of the current state of play regarding the noise, yet all they send out is letter warnings. Nothing has been done by the council. Is there a duty of care they are required to follow for all of their tenants protecting them from thus sort of ongoing harassment, as the noise is deliberate.Many thanks

Our Response:
Which department of the council has been involved? Are these council tenants? Has environmental health investigated etc?
ProblemNeighbours - 2-Mar-17 @ 1:46 PM
Firstly thank you for taking your time to read my following question; For the past 20 months I have been dealing with excessive, deliberate noise from my above neighbours, I have followed all the necessary channels when dealing with complaints ect (antisocial behaviour, noise pollution ect) I have filled in multiple diaries and incident forms, I have recorded incident after incident. I am unable to ask the neighbour in question for the noise to be reduced or stopped as each time this has been attempted I have been physically attacked, this is on multiple occasions. The council have been updated on a weekly basis for the past 20 months of the current state of play regarding the noise, yet all they send out is letter warnings. Nothing has been done by the council. Is there a duty of care they are required to follow for all of their tenants protecting them from thus sort of ongoing harassment, as the noise is deliberate. Many thanks
Jmd89 - 1-Mar-17 @ 7:36 AM
Kirsty123 - Your Question:
I have been wrongly put in a council flat, when signing my tenacy they knew I suffer with severe anxiety and agoraphobia. I have a small baby also.When I moved here I was suffering with residents friends banging on my bedroom window at 1/2am to get me to open the door for them! This would be very freightning for anyone but with anxiety it is much worse because I am left with a panic attack, shaking and distressed and unable to sleep the rest of the night. This is not a one off or even the same people its almost weekly! I have been verbally abused and the people get angry with me and punch my window, and swear at me, this is so cary I have had to call the police a few times. I have a letter from my doctor about how bad and ill it is making me I am suffering with heart palpitations and stress. My son can not sleep as well so its affecting us all.I have asked to council so many times to sort it out as I moved in here reasonably ok and leaving with a huge decrease in my mental health. I have a doctors letter, contacted the mp twice. I have no other option.If you have any advice please help me!!!!!!

Our Response:
Ask the council where you are on the waiting list/lettings reallocation list. This will give you an idea of how long you might have to wait. Bear in mind that the council only have a limited number of relevant properties becoming available at any one time and they have to prioritise applicants accordingly. They will undoubtedly have an exchange system where you can look to swap with someone (perhaps single with no children) who wants to live in a flat. If you're unhappy with the way the council has dealth with the other tenants, you should write a formal letter of complaint and perhaps consider getting some advice from the ombudsman.
ProblemNeighbours - 14-Feb-17 @ 11:08 AM
I have been wrongly put in a council flat, when signing my tenacy they knew I suffer with severe anxiety and agoraphobia. I have a small baby also. When I moved here I was suffering with residents friends banging on my bedroom window at 1/2am to get me to open the door for them! This would be very freightning for anyone but with anxiety it is much worse because I am left with a panic attack, shaking and distressed and unable to sleep the rest of the night. This is not a one off or even the same people its almost weekly! I have been verbally abused and the people get angry with me and punch my window, and swear at me, this is so cary I have had to call the police a few times. I have a letter from my doctor about how bad and ill it is making me I am suffering with heart palpitationsand stress. My son can not sleep as well so its affecting us all. I have asked to council so many times to sort it out as I moved in here reasonably ok and leaving with a huge decrease in my mental health. I have a doctors letter, contacted the mp twice. I have no other option. If you have any advice please help me!!!!!!
Kirsty123 - 12-Feb-17 @ 11:17 PM
My neighbour at ,89 millton road Widnes keeps banging against the wall which makes me upset and angree Ive done nothing to updset h I live at 89a Milton road so what I am saying either he moves out or I move out please come around a.s P
Andy - 24-Dec-16 @ 8:55 PM
I contacted the mp and it seems he just listen to the Cllr the council told me they will not longer respond because they had witnessed my land and garden being flooded but said it was only land and garden effected so I hadn't built anything but they have seen what has been built the mass of building next door and yet they have just told me to take civil action.They have even it seems advise this owner what he should do, and I suggest said something like. there would have been a watercourse at the front of all properties which has been filled by the neighbour without consent or colverting, they it is said, that is official has never known it to flood in the past, but it would be more cost effective for him, should there be a problem in the future and the water course needed to be reinstated, if enforcement action is taken against the neighbour.Well, I came to live here and there has never been any ditch or water course at the front of my property in the grass verge outside. my neighbour past has never since I have live here had any water course in fact I was recently told the drive in neighbour place was tarmac in 2000.The man before me never had any water course outside.The only place that had the water course at the front is where it has and is still being development and there the water course had been filled in on the right hand side where a pipe with the open end had been put into the watercourse and run down toward the front so to bring the water from his place and out side, all onto to my place.
jack. - 12-Oct-16 @ 3:38 AM
Stevie1978 - Your Question:
I'm looking for some advice 're the above.For the past 4 months we have had some real problems with a neighbour.We are in a housing association property.Our daughter's are 8 and 16.The family this is regarding consists of a married couple and a son (13). The son has history of beating up younger children. He follows our daughter's around calls them names, threatens them. However, obviously no concrete proof.The couple have threatened our girls.We have reported the problems to our housing association, the local anti social behaviour officer and the police. Nothing is being done even with log sheets and video evidence.Yesterday things came to a head. The child made our daughter's cry at the local park. I tried asking him why he does it he ran to a nearby house crying. Therefore, now I look like the bully and no doubt I will get a letter from the housing association.What do we do as no one will help us.

Our Response:
Can you try and talk to the parents? If you're unhappy with the actions of the police or the housing association, consider making a complaint to the IPCC or the Housing Ombudsman.
ProblemNeighbours - 20-Sep-16 @ 12:23 PM
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