Home > Case Studies > How I Dealt With Neighbours' Noise: A Case Study

How I Dealt With Neighbours' Noise: A Case Study

By: Sarah Clark (ILEX) - Updated: 17 Jun 2019 | comments*Discuss
 
Noise Loud Music Rights Neighbour

You don’t expect that when you move into your dream house, you will end up living next to somebody that makes your life a complete misery. That’s what happened to a couple from the South of England who moved into a new build in 2007, and found that their idea about starting a new life and settling down were ruined by Problem Neighbours.

“It was fine at first. We moved in on a Friday and didn’t see anybody for a few days. We didn’t hear anything from our new neighbours but that’s not really unusual. We just got on with moving in and assumed we’d bump into them and say hello around the place at some point.

“The first signs of trouble came with some loud music a few weeks after we’d moved in. We thought that they were having a party as the noise was so bad, but decided that we would write it off because we didn’t want to cause any trouble. If it was a one-off, it hardly seemed worth making a fuss."

“Then it happened again a few days later, along with some loud arguments and banging and crashing. We think that one of them moved out at that point, and that was when the problems really got bad. From that point we were listening to loud music until three or four in the morning most days, and we were constantly ratty and exhausted.

Taking the Appropriate Action

“Eventually we plucked up the courage to speak to the neighbour. He was a youngish man but old enough to know better, and he wasn’t best pleased that we were complaining. I tried to be pleasant and make a joke of it, hoping that maybe he didn’t realise that he was causing so much trouble, and he appeared to take us seriously, but then within a few hours the noise was just as bad.

“After another week of incessant noise from the neighbour, we just couldn’t take it anymore. I wrote him a letter to say that we’d been tolerant, but that we were losing sleep and had to resolve this problem before it escalated into something legal. We mentioned that we would have to get in touch with the local Environmental Health Officer at the council if he didn’t turn his music down and restrict it to a reasonable time."

“We’d been to the local library and realised that we had Certain Rights Under The Noise Act 1996, so we quoted that in the letter, explaining that the environmental health officer had a legal obligation to deal with complaints about excessive noise, and that we were considering asking them if they would serve a noise abatement notice – which could lead to a fine if he carried on – or even the seizing of his stereo equipment."

“We added that we didn’t want to have to take this action, but that if he carried on with this level of noise we could see no alternative, as our sleep was suffering and his noise was affecting our quality of life."

“The letter seemed to do the trick! I can’t say that we are on friendly terms, but he has stopped the noise and playing the music every night now, and although it gets put back on occasionally, we can live with that. We didn’t want to have to involve anyone else, so I’m glad that we knew our legal rights about noise levels, and were able to write the letter instead of things getting even worse. And we’re getting some sleep again now!”

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Neighbour R had trashed and abandoned the property. The lower glass panel of my communal door had been smashed and boarded up. Long story short, the council workers tasked to clean up the damage had to contact the housing department for help. They hadn't seen anything like it. Furthermore, the housing department had lost track of Neighbour R and asked me if I'd seen him. Four days after resettling into my flat, the trouble with Neighbour L began in September 2016. I've had to put up with loud music after 11 pm all year round - even at Christmas Eve and New Year's Eve. The same half a dozen songs are played up to 3 times each until 5 or 6 am. He also sings out loud. Neighbour L has also damaged his communal door. Reinforced doors had to be installed but it didn't solve anything. The frequent door slamming and domestics carried on with him. He also owns two dogs that bark at set times and scratch the wall. He also brought a motorcycle indoors and revved the engine after 11 pm. I've complained twice to the local council but they've shown lack of accountability for their poor treatment and slow response. (Too much crazy making to discuss. I had to seek legal action twice to glean any info from them.) I've dealt with my local councilor and also contacted the local newspaper. Despite all of that, the council kept making circular arguments and phone calls. One council staff member said that their downplaying of the antisocial behaviour was 'in my head.' Despite an explanation to my lawyer that Neighbour L's music would only affect people living directly below (Which is ridiculous because I'm directly adjacent and below via a shared wall and within a 12 foot radius of their communal door. ) Since September 2016, the environmental health team came out 6 times. The antisocial behaviour still exists but not as bad now. There's a lot that I haven't written about. The prolongued stress has given me face/scalp ecsema, blepharitis, weakened eyesight, muscle tension/lower back pain/sciatica, anxiety nightmares, poor concentration. I've had to adjust my life/diet/travel plans to cope. I can't cope with certain activities anymore. I feel let down by the local authorities who prefer to harass innocent people instead of the troublemakers.
Argus - 14-Jun-19 @ 12:19 AM
For the last two years and nine months I've dealt with noisy neighbours. There were three of them who lived on either side of my ground floor flat. For the sake of ease, let's call them Neighbour R, Neighbour L and Neighbour W. Neighbour R lived directly across from me. In March 2016, Neighbour L visited Neighbour R. He left the property with a cut hand and smeared it down the side of the communal door. He was really angry. Neighbour R's girlfriend persuaded him to go back inside. He reluctantly agreed and took his frustration out on a door. Later that day, Neighbour R had several arguments with his girlfriend that spilled out into the communal area outside my front door. Then, Neighbour L returned late at night with a group of guys. Neighbour R accused Neighbour L of calling the police two or three times. Neighbour R then accused th e lady upstairs and had to be restrained from banging on her door. Between March and August 2016 I had to suffer domestic arguments, frequent communal door slamming after 11 pm, frequent door slamming that increased to all hours of the day and night, a debt collector who threatened Neighbour R up against my front door, suspected late night drug dealing and a 6 am drug overdose. Also... Neighbour L had told Neighbour R to stay away from him and he punched the glass out of Neighbour R's front door. Neighbour W had a habit of playing loud music at night. His dog would bark loudly too. He was given an ASBO but still hung out with Neighbour R and L. I reported the noise disturbances to the police and the local council's environmental health team. The plan was to give Neighbour R an ASBO. However the local council's environmental health team switched the goal posts after three months of noise complaints. They told me that they wanted to evict Neighbour R. He wouldn't be given an ASBO but told me to keep reporting noise. Over a five month period, I experienced gaslighting and poor treatment from the council and police. Neighbour R was treated more favorablely than me. One police officer actually said that there was no pattern. When the police left, the antisocial behaviour continued. In mid August, I was forced to leave my flat because of sleep deprivation and chronic anxiety. I'd had enough of the antisocial behaviour and poor treatment from the authorities. Prior to leaving my flat, I overheard a conversation with Neighbour R. Neighbour L had already gone to prison for causing trouble at a local bar. Neighbour R was looking after Neighbour L 's flat for some reason. (After Neighbour L had threatened him to stay away.) The only problem? Neighbour R had been stealing his stuff and left the flat in a mess. I saw Neighbour R come in with a widescreen telly one night. Neighbour L had somehow found out, was fighting in prison, and threatened to hunt Neighbour R down. So... Thankfully, I stayed with my parents to avoid that showdown. When I returned to my flat in September 2016, Neighbour R
Argus - 13-Jun-19 @ 11:36 PM
People on the recieving end of these vile incosiderate people need serious help because are lives are being destroyed.I contacted the landord of the loads of people who live and visit the the property next door to me (not joined) to explain the many problems eg swearing horrible high pitched shouting ,damaged fencing due to retreiving ball off my garden, abuse etc. His response was to call the police. What can i do i live in private property. This has me in a stalemate situation. No one to get them to alter their ways and cant sell because they have devalued my property. Is the next step to expose to the media ? As they are directors of high end care homes.(information i sourced from GOV.UK )
Ashoto - 13-Jun-19 @ 8:15 AM
WitsEnd: great post? Your point about TV shows such as 'Neighbours from Hell' is well stated. When people's lives and suffering is offered up to the public as 'entertainment', what chance do we stand as victims of this soul destroying and selfish behaviour! I have always tried to be the best neighbour I can, being upstairs in a cottage flat, I'm hyper sensitive to the noise I make, especially after 7pm, so our house rules include no footwear inside, no washing machine after tea time, no loud music or TV etc. A little bit of consideration goes a long way! Mind you, there's just no way to get through to a certain class of neighbour! There ought to be special tower blocks at the edge of the city to stick all the A-holes in together and let them fight it out amongst themselves!
EvaB - 18-Apr-19 @ 3:56 AM
I feel for each and every person on here who is so hugely damaged by the behaviour of problem neighbours.Every comment I read seems to say 'It is making me ill.''I am so depressed.''It is destroying my life.''People don't understand.'Me too.I have been subjected to appalling DIY building noise, over-filling their garden with buildings, accompanied by loud music, shouting, 'singing', screaming and much bullying, harassment and criminal damage to my property every day for the last six years.I feel that I have had my peaceful retirement stolen from me.It has largely destroyed me. I have been to the Council to complain.The Council have done nothing but pass me on to someone else, who passes me on to someone else still.I have been pushed from pillar to post, from officer to officer, from Head of Department to Director, from Councillor to M.P., from Information Commissioner to Ombudsman, from Ombudsman back to Council and NONE of them has ever done a single thing to make this stop.Please do not have any faith in the laws which were originally designed to protect us from these kinds of things.Councils have found sly ways round them.They have made the legislation toothless.As an example, I applied for a copy of a report on the building situation under the Freedom of Information Act.The Council jumped through hoops of fire to deny me this information and managed to find case law which allowed them to wriggle out of giving me a copy.I believe the way forward is publicity in the media.Councils need to be shamed into protecting THE VICTIMS.This is destroying lives.Everyone thinks it's very funny to watch 'Neighbours From Hell'.I would like to know what is so funny about people being driven to the point of suicide?If any other problem was leading to suicide government would sit up and take note.This is a national problem.If anyone on here wants to join with me in forming a pressure group to make the law work in the favour of THE VICTIMS, put a stop to Councils/police dodging their responsibilities and make them stop these vile, bullying neighbours from causing ruined lives and sometimes deaths, make them sort it or be heavily fined, then say so in this comments section and I'll try to get to talk with the owners of this website about it.
WitsEnd - 17-Apr-19 @ 8:01 PM
i have been living in my new house for 4 months , everything seemed fine with the neighbours they are very chatty and friendly cant fault that, but she started taking the piss getting partner to do things in her house as shes on her own with her daughter odd jobs no payment was offerd so we stoped doing things like that as she kept knocking on our door at all sorts of times night and day,also asking us for money to pay her rent which we refused! since the winter has come her door has "swollen" (her words) and it does stick when closing but no need to slam it everytime. its been waking my daughter up from her naps and at night as shes in and out all the time. i have told her that it keeps waking my daughter up and could she contact her landlord to least have a look at it but she says he wont. but she told me she owes him money for rent so i dont think she has even told him about it. its now affecting our door where she is slaming it as hard as she can everytime its opened. so my landlord is getting us a new door. its really annoying me now and she is not doing anything about it. is contacting her landlord a good idea to at least tell him about this. with all this she is playing loud music as she pulls on her drive and beeping her car horn for ages to get her daughter to come out and great her. im just so helpless right now
mimi1994 - 12-Feb-19 @ 9:49 PM
i have been living in my new house for 4 months , everything seemed fine with the neighbours they are very chatty and friendly cant fault that, but she started taking the piss getting partner to do things in her house as shes on her own with her daughter odd jobs no payment was offerd so we stoped doing things like that as she kept knocking on our door at all sorts of times night and day,also asking us for money to pay her rent which we refused! since the winter has come her door has "swollen" (her words) and it does stick when closing but no need to slam it everytime. its been waking my daughter up from her naps and at night as shes in and out all the time. i have told her that it keeps waking my daughter up and could she contact her landlord to least have a look at it but she says he wont. but she told me she owes him money for rent so i dont think she has even told him about it. its now affecting our door where she is slaming it as hard as she can everytime its opened. so my landlord is getting us a new door. its really annoying me now and she is not doing anything about it. is contacting her landlord a good idea to at least tell him about this. with all this she is playing loud music as she pulls on her drive and beeping her car horn for ages to get her daughter to come out and great her. im just so helpless right now
mimi1994 - 12-Feb-19 @ 9:43 PM
Problem with neighbours downstairs nearly 2 years now. Loud bangs and thudding noises, loud music. Told my housing provider Radian but they have failed to do anything.
Stressed out tenant - 21-Jan-19 @ 11:58 AM
Woman moved in nextdoor she hit the man where she lived before with a walking stickshe has put sticks in the hedge cut grandsons head she hit me over the head I'm reg disabled had to be taken to hospital my heart went mad .she runs the tape full blast at 0430the walls are like paper she bangs shouts abuse calls me spastic ect bangs on my bedroom window she knows I have bsd heart an makes me jumpcouncil won't do a thing her best friend works for Sandwell Councilwhat chance do we have she's in the only fully disabled unit but she's not disabledI can't even reach the plugs or have my shaver . toothbrush plugged in bathroom ain't no sockets I have extension leads all over the place I no it really dangerous but what do you do
Terry - 5-Dec-18 @ 11:47 AM
I have been renting a single bed flat from metropolitan Thames Valley housing since 2001. There are numerous faults in here and the one that causes me the most problem is the inadequate noise blocking material. As a result of that it is impossible for me to enjoy some peace because all the noise that comes from my neighbour can be heard. It is always worse at night and at the weekends when the relatives Come round with their children who proceed to run around for long periods of time. The sound of their feet travels up to my flat and I feel really fed up and increasingly angry. My landlord is quite frankly useless and has not done much to help me. My health is suffering and I am very unhappy. I wonder if I could bring a case against my landlord for failing to build a flat that is adequately sound proofed?
At my wits end!!! - 4-Dec-18 @ 12:35 PM
I have huge problems with the neighbours upstairs. Single mother with out of control 13 year old son and a boyfriend many years younger than her also out of control and his friends. Banging shouting stamping on the floor. She leaves the 13 year old home alone a lot. With his mates and an Xbox right above my bed. Numerous complaints to their landlord. No change so I've emailed my landlord see if they can do anything. Am anxious and tense after knocking on their door to complain about the noise and getting threatened followed by having my front door kicked several times. Police have been involved. Now hate living here it's making me ill
Karma - 24-Nov-18 @ 7:26 PM
Dufresne - Your Question: I have issues with my neighbours' kids (aged 10-12) swearing - I have three kids aged 9, 3 and 18months and don't think they should be subjected to such language. I've had several conversations each summer with the parents but nothing seems to change. Any suggestions? Our Response: This could be considered a statutory nuisance and your environmental health department might be able to take action. If they can't/won't, then you can complain directly to the Magistrates Court under section 82 of the Environmental Protection Act 1990. The Magistrates Court will need to be persuaded that the nuisance problem amounts to a statutory nuisance. South Gloucester Council has a good guide here. LOL THIS SITE IS SO FULL OF CR*P IT'S HARD TO TAKE SERIOUSLY. Swearing in it's self is not a matter for Environmental Protection nor is it a crime or a civil offence (at any age), you have no right to NOT be offended and in law no word itself has any recognised legal standing over another. This site is encouraging you to waste your time.
his dudness - 19-Oct-18 @ 8:03 PM
Dufresne - Your Question:
I have issues with my neighbours' kids (aged 10-12) swearing - I have three kids aged 9, 3 and 18months and don't think they should be subjected to such language. I've had several conversations each summer with the parents but nothing seems to change. Any suggestions?

Our Response:
This could be considered a statutory nuisance and your environmental health department might be able to take action. If they can't/won't, then you can complain directly to the Magistrates Court under section 82 of the Environmental Protection Act 1990. The Magistrates Court will need to be persuaded that the nuisance problem amounts to a statutory nuisance. South Gloucester Council has a good guide here.
ProblemNeighbours - 5-Jun-18 @ 10:47 AM
I have issues with my neighbours' kids (aged 10-12) swearing - I have three kids aged 9, 3 and 18months and don't think they should be subjected to such language. I've had several conversations each summer with the parents but nothing seems to change. Any suggestions?
Dufresne - 4-Jun-18 @ 10:27 AM
Hi, I too have Somalian family next door with their 5 kids. I also suspect the children all school age, are being left in the house alone at night. They don't seem to be capable of normal communication, everything is yelling, shouting, slamming the internal doors, the kids are constantly screaming, jumping on the floor, scraping furniture, the TV is on full blast in the evening's till the early hours. Also, the boy kicks a football in the room next to my living room, and constantly bangs on the wall. They also leave bags of rubbish for days outside their front door till foxes come and rip the bags up. I'm at my wits end with this, its getting me down and affecting my quality of life. I can't enjoy my evenings and weekends anymore. I contacted environment health, all they said is it's children playing and they can't do anything. I don't mind children playing but this is excessive, unnecessary noise. It's like living in a zoo! Please don't say 'move', I can't afford to right now. .
Lovelylady - 2-Jun-18 @ 1:34 PM
I have a a Somalian neighbour on my left hand side of my terraced house. Ever since they moved in I have had issues with noise. They have groups of people in the room at all times shouting, talking, laughing loudly. If I understood Somalian I could write a script. My young child and I just want to sleep but these loafers have no respect. I have complained and mentioned it several times. I'm at the end of my tether. Finally I complained to the noise abatement department today. I could cry with frustration. Please someone help.
Miss Congeniality - 29-May-18 @ 9:01 PM
Lorelei - Your Question:
I live on the ground floor flat. Above me lives family with 6 years old daughter. Every day she jumps and runs around the flat. You'd think it is general noise but it is so loud that when she jumps my lamp swings. I spoke to them couple of times but they are pretty aggressive and always shouts. The noise happens between 16.00 - 20.00.

Our Response:
Do you rent? You could try asking your landlord to have a word. It's unlikely environmental health services will be able to take action over this.
ProblemNeighbours - 6-Mar-18 @ 11:43 AM
I live on the ground floor flat. Above me lives family with 6 years old daughter. Every day she jumps and runs around the flat. You'd think it is general noise but it is so loud that when she jumps my lamp swings. I spoke to them couple of times but they are pretty aggressive and always shouts. The noise happens between 16.00 - 20.00.
Lorelei - 3-Mar-18 @ 4:44 PM
My neighbours have recently moved into the flat next door to me and have a new born. They have stripped bare floorboards and we can hear them stomping around and dragging their funiture along the bare floors - which makes my hairs stand up on the back of my neck. In addition, they have a baby monitor!! So the back bedroom is the main bedroom where they and their baby sleep - as do we as the flat set up is pretty similar - and they have the baby monitor set up in the living room on full blast, which is the furthest point away from the back bedroom covering the entire length of the property. The crying is so bad as we can hear the crying from the bedroom whilst in the living room (the baby monitor is not needed!) then 2 seconds later we hear the crying again but amplified through the baby monitor. You cannot go into any one room for peace. In addition, they have a creaky bedroom door that slams into the party wall and keeps me awake until someone mornings 4am!! We can clearly hear the door creaking and banging into the party wall so surely they can also. We have already had to write to them asking if they would mind turning their music down when they first moved in, as they had a habit of playing their music at an unreasonable level which they have now stopped. It is a shame that these further nuisances have since come into existence AFTER we had sent them a letter otherwise I would have included them. What should I do as I do not want to be seen as harressing them, but some nights it’s so bad that I have to sleep on the sofa. I cannot continue like this.
Happiness - 27-Feb-18 @ 11:34 PM
Hi, I have had severe problems with my old neighbours having parties 7nights a week and complained to the council and was threatened by the neighbours so I didn’t complain again. I put up with this for 7years and it’s destroyed my mental health as I’ve also had several bereavements and severe sleep deprivation and it’s also created other severe health problems. Now I’ve moved and I have another neighbour who is a problem. I have only been here a month and with all the stress over the years and recent stress pressure to move I have had 2 Arguments with a friend in my flat. The neighbours above now are eavesdropping 24/7 and telling all my neighbours all my business. I have no privacy. The walls and ceilings are so thin, they can hear when I’m phoning the bank, doctors and talking to friends in flat or on phone. Their bedroom is above my living room and they constantly eavesdrop and when my friends leave my flat they go and tell the other neighbours everything that’s said. The reason I know this is because I can hear them come into the room every time I speak on the phone or my friends come in. They stay in the room and leave within minutes after I’ve stopped talking if I’m on the phone and also leave there room when my friends leave my flat. Then I hear them going to the neighbours door and they are there for about 15minutes and go back to there flat. Also I’ve never spoken to them above as we haven’t met yet. But the neighbours who I had spoken to who were nice are now shunning me. The person above me is a snob who owns all the upper floors. I’m just renting from a friend and I’m poor and they are all rich. The two arguments I had was about how my mental health has severely deteriorated and how suicidal I am. The neighbour above me did make a comment outside my front door after I accidentally switched my outside door light off. She implied I done it deliberately. I didn’t. I was very busy and severely stressed out and I was turning things off in a rush as I knew I hardly had enough electricity for a shower and was going in for a shower. I just starting switching everything of in my flat so I could shower. I then heard what she said and how bad she was making me out to be and I came out shower and switched it on. This person is fault finding and my mental health can’t handle it. I just want peace from constant eavesdropping and also PRIVACY. If this eavesdropping and defamation of character persists what can I do? I regret having those arguments and them knowing my mental health but they are going to the extreme with taking a severe interest in me constantly and they are early retired so are home 24/7. They don’t play music or make noise other than attitude or footsteps in the room above which is there bedroom above my living room. I can’t watch tv past 10pm as I hear moaning if I have the Rev on with the sound at 4 meaning I can’t hear Tv and have to watch subtitles and I can barely hear tv. I smoke cigarettes and when I light a cigarette I hear
Help/Please - 3-Dec-17 @ 2:10 AM
Jan - Your Question:
My neighbour raised his garden level by 35cm and used my wooden fence as a retaining wall. I asked him to remove the soil but he refused. What can I do about the problem.

Our Response:
If your neighbour is refusing, you can try an alternate dispute resolution service such as mediation or you may be forced to pursue it via the legal system.
ProblemNeighbours - 16-Oct-17 @ 12:03 PM
My neighbour raised his garden level by 35cm and used my wooden fence as a retaining wall. I asked him to remove the soil but he refused. What can I do about the problem.
Jan - 13-Oct-17 @ 8:36 PM
follow up to the reply about Environmental Health:they tell me there is no definition of 'nuisance' in law, it is down to the opinion of the officer handling the complaint.They tell me that opinion is formed by previous case law, but will not tell me what the case law is.It appears they never test the law by trying for a precedent, only by following previous cases which they will not describe. In every Ombudsman decision on the LGO website concerning Environmental Health the Ombudsman says she cannot tell EH whether or not they should have issued an Abatement Notice, as it is down to their opinion based on case law.Even if the Ombudsman does find fault with the way EH have investigated and makes a recommendation, she has no power of enforcement and the council is free to ignore her recommendation.I know this because it happened to me 2 years ago in a different complaint against a different council and I lost thousands of pounds because the council refused to follow the Ombudsman's recommendation, and the Ombudsman advised that if I did not agree with the council's compromise, she could not do anything further to force them to accept her recommendation.
Mary.M - 23-Mar-17 @ 11:44 AM
Mary.M - Your Question:
I live next door to an elderly deaf woman who likes to watch TV all day and sometimes all night at high volume. Social Services have given her headphones which she won't use, and asked her not to turn the TV up above 40 on the volume scale, which she ignores. Our local Environmental Health Service didn't issue a single Abatement Notice last year in spite of receiving over 400 domestic noise complaints. I didn't have a noise monitor installed because of that, seemed like a foregone conclusion and a waste of time. My GP sent a letter saying the noise is 'prejudicial to health', they say 'case law suggests' it is not a statutory nuisance. It seems the EH people just say there is no case law to support anything, and as we all know, you can't prove a negative so I can't challenge them. Is there any case law that does support 'noise prejudicial to health' as a statutory nuisance? Last week her TV started up at 06.20 and the week before it was on from 01.30 to after 04.00 so I also asked EHS about night noise under the Noise Act but they didn't reply.

Our Response:
If the TV is at a high volume and is disturbing neighbours, that should be sufficient for the EHO to investigate. Your have to comply with their procedure (e.g agree to have a monitor installed) if that's what is required. If you feel Environmental Health is not doing its job properly (i.e not issuing abatement notices where they are applicable) then your should complain the local governement ombudsman.
ProblemNeighbours - 22-Mar-17 @ 2:26 PM
I live next door to an elderly deaf woman who likes to watch TV all day and sometimes all night at high volume. Social Services have given her headphones which she won't use, and asked her not to turn the TV up above 40 on the volume scale, which she ignores.Our local Environmental Health Service didn't issue a single Abatement Notice last year in spite of receiving over 400 domestic noise complaints.I didn't have a noise monitor installed because of that, seemed like a foregone conclusion and a waste of time.My GP sent a letter saying the noise is 'prejudicial to health', they say 'case law suggests' it is not a statutory nuisance.It seems the EH people just say there is no case law to support anything, and as we all know, you can't prove a negative so I can't challenge them.Is there any case law that does support 'noise prejudicial to health' as a statutory nuisance? Last week her TV started up at 06.20 and the week before it was on from 01.30 to after 04.00 soI also asked EHS about night noise under the Noise Act but they didn't reply.
Mary.M - 19-Mar-17 @ 11:39 PM
I am at my wits end with my neighbour she has destroyed my life & she has become the only person in my 55 years on the planet that I hate.If the word chav was invented for anybody it was surely for her.How anybody can have no self awareness especially as she has two young daughters is beyond me. The council tell me it is normal noise;probably is if you take cocaine & drink but I don't you see; I just sit in fear waiting for my life back or my death & praying I make it out of this nightmare. Unless people have experienced this they have no idea & if I do get through I want to set up a help group for people as bad neighbours destroy lives.
Afraid62 - 2-Jan-17 @ 12:08 PM
Hi I have complained to Sandwell council and have had noise monitoring equipment Installed relating to noise nuisance over 2 weeks. A letter was also posted through to the door of the neighbours advising them they were going to be recorded. The noise for the time the machine was installed was quieter than what they usually deliver.After the equipment was taken i was advised that I am sensitive to the noise and I should expect to hear noise. I have been living on this estate 9 yrs and I have not experienced sleepless nights and disruption like this ever. I am now fighting to sleep and fighting to get to work so that I can function.The council have basically minimalised what is happening based entirely on the recordings of 2 weeks, despite the problem occurring for 18 months. Am I entitled to pay someone and install noise equipment with a view to going to court? I also feel that Sandwell council should be held accountable for the consequences of their policy on housing people.There is no rigorous thought about how people are being housed and whether the properties are fit for the purpose they are being used. It is a one bedroom flat maisonette. They work from home at unsociable hours( I have been advised by Sandwell council they can't stop people working unsociable hours even if it's affecting me.) They are young, not going out to work and have an adult son also living with them who has advised me he and his mothers partner are the carers. There are no physical disabilities.My rights to live here have been thrown out the window . In addition there have been a huge amount of other problems with neighbours taking sides and i being singled out. I work whereas a lot of them have all day to spend on this.I have been advised that I am asking the council to make them homeless whereas the fact that I may have to sell up is not a factor.
App - 26-Dec-16 @ 2:02 PM
We have lived in the same house for over 12 ywats and had no issues with our next door eights however since a few months ago a new women an her two kids moved in since then it's been a nightmare.nothing but loud banging noises all day and right the way through to the night that it's waking me up.... constant shouting and screaming.. summer was the worse had the windows wide open with music on and loudness right the way til 3 in the morning on a weekday when I had to get up for work, we do confront her about this an it still continued so we contacted the local council who issued a letter... after that stopped and then out of know where we had police knocking the door questioning us about her behaviour and the welfare of the kids and from then we noticed she wasn't at the property for a few weeks. Now she is back and We are back to square one again loud banging at 11 in the night and the doors being slammed and this carries on right the way through the night. I am at my wits end and do not know what to do I can't sleep because my bedroom is right next door and it doesn't help I'm 3 months pregnant aswell
Emmalou789 - 13-Dec-16 @ 9:49 PM
Dr Fred - Your Question:
Why do some councils waste time serving an abatment notice then evicting the culprits etc and then rehousing them somewhere else for some other poor souls to suffer it all over again ? !

Our Response:
Unfortunately housing legislation places this duty on local authorities.The Housing (Homeless Persons) Act 1977, Housing Act 1996, and the Homelessness Act 2002, places statutory duties on local housing authorities to ensure that advice and assistance to households who are homeless or threatened with homelessness is available free of charge. A ‘main homelessness duty’ is owed where the authority is satisfied that the applicant is eligible for assistance, unintentionally homeless and falls within a specified priority need group. Where a main duty is owed, the authority must ensure that suitable accommodation is available for the applicant and his or her household.
ProblemNeighbours - 4-Oct-16 @ 11:51 AM
Why do some councils waste time serving an abatment notice then evicting the culprits etc and then rehousing them somewhere else for some other poor souls to suffer it all over again ? !
Dr Fred - 4-Oct-16 @ 8:29 AM
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