Home > Case Studies > How I Dealt With Neighbours' Noise: A Case Study

How I Dealt With Neighbours' Noise: A Case Study

By: Sarah Clark (ILEX) - Updated: 11 Dec 2019 | comments*Discuss
 
Noise Loud Music Rights Neighbour

You don’t expect that when you move into your dream house, you will end up living next to somebody that makes your life a complete misery. That’s what happened to a couple from the South of England who moved into a new build in 2007, and found that their idea about starting a new life and settling down were ruined by Problem Neighbours.

“It was fine at first. We moved in on a Friday and didn’t see anybody for a few days. We didn’t hear anything from our new neighbours but that’s not really unusual. We just got on with moving in and assumed we’d bump into them and say hello around the place at some point.

“The first signs of trouble came with some loud music a few weeks after we’d moved in. We thought that they were having a party as the noise was so bad, but decided that we would write it off because we didn’t want to cause any trouble. If it was a one-off, it hardly seemed worth making a fuss."

“Then it happened again a few days later, along with some loud arguments and banging and crashing. We think that one of them moved out at that point, and that was when the problems really got bad. From that point we were listening to loud music until three or four in the morning most days, and we were constantly ratty and exhausted.

Taking the Appropriate Action

“Eventually we plucked up the courage to speak to the neighbour. He was a youngish man but old enough to know better, and he wasn’t best pleased that we were complaining. I tried to be pleasant and make a joke of it, hoping that maybe he didn’t realise that he was causing so much trouble, and he appeared to take us seriously, but then within a few hours the noise was just as bad.

“After another week of incessant noise from the neighbour, we just couldn’t take it anymore. I wrote him a letter to say that we’d been tolerant, but that we were losing sleep and had to resolve this problem before it escalated into something legal. We mentioned that we would have to get in touch with the local Environmental Health Officer at the council if he didn’t turn his music down and restrict it to a reasonable time."

“We’d been to the local library and realised that we had Certain Rights Under The Noise Act 1996, so we quoted that in the letter, explaining that the environmental health officer had a legal obligation to deal with complaints about excessive noise, and that we were considering asking them if they would serve a noise abatement notice – which could lead to a fine if he carried on – or even the seizing of his stereo equipment."

“We added that we didn’t want to have to take this action, but that if he carried on with this level of noise we could see no alternative, as our sleep was suffering and his noise was affecting our quality of life."

“The letter seemed to do the trick! I can’t say that we are on friendly terms, but he has stopped the noise and playing the music every night now, and although it gets put back on occasionally, we can live with that. We didn’t want to have to involve anyone else, so I’m glad that we knew our legal rights about noise levels, and were able to write the letter instead of things getting even worse. And we’re getting some sleep again now!”

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I'd like to add to my previous post that the young couple bought their house and it is not rented.When i recently spoke to the police i was told its difficult as they are entitled to their life , but to keep reporting it as the address would be flagged up . Also to add when i last spoke to anti social team 2 months ago i was told it appeared i had a vendetta towards my neighbours as it looked bad because no one else was writing in or phoning the police. You see im not scared of pumped up 25 year old childish men Ive nevet had a vendetta towards anyone in my life !
Samaritan - 11-Dec-19 @ 12:21 PM
I live in a mid terrace 35 years old.All of us in the row of 6 are over 60 all looked out for each other , lovely place to live , my home my sanctuary until 3.5 years ago a young couple moved in . I welcomed them as did the others .Within weeks anti social behavour began in the name of parties . They had stripped all carpets and the house had plastic floorboards , it is like a village hall acoustic . The place filled with foul mouthed drunken so called human beings . People vomiting under my bedroom window , people pissing in the garden against my fence . These went on from 6pm until 6am . I wrote a nice letter asking for consideration , it was ignored . Then i asked attached neighbours to my home to discusss and apart from one wno is on the other side of the wall no one would become involved . I contacted police who referred to anti social team and i kept logs . Each weekend or sometimes a few quiet weeks then all hell loose . During sunny bank holidays disgusting foul languge shouting at top of voices , sometimes the drink makes them aggressive . Anti social team wrote to them then phoned them and neighbours ignored it. Anti social team wrote and told me the case was closed . I still log each disgusting party for the future . Last sunday morning at 6am yes 6am a huge bang then shouting yelling mens voices and the music " cotten eye joe" blaring out as they thumped and danced and banged the plastic wooden floor with wood or metal poles . It went on until 8.30am . Obviously they had been to a party and came home to continue.His wife is often there so she has no excuse . One neighbour watched from opposite and saw 7 blokes all in the bedroom looking inwards at something going on and i could hear one shouting " did ya f....k her, have ya fu...d her yet through my bedroom wall . I hate these people , they have disturbed my life . The other 65 year old suffers too but he goes to stay at his mums . Hes to scared to say or do anything. I often go to sleep on my friends sofa .....im 70 years old for goodness sake . WHAT CAN I DO
Samaritan - 11-Dec-19 @ 11:56 AM
I live next door to the most inconsiderate, simple minded, thick as two short planks, low IQ and zero manners family. I bought my mid terrace house after a long slog (almost a decade) of saving. Single mum with two kids moved in 5 years ago. Then a stream of boyfriends, all of which took up residence in the house for a few months at a time, usually ending in late night screaming matches. The "forever" guy moved in two years ago and is a Diy nut. Diy pretty much every weekend morning for a good year and up until the new baby arrived, much of it taking place on the noisy wooden cladding he installed by their back door - just a few feet from my bedroom window. Constant hammering on the walls, kids screaming, and they also decided to take 'ownership' of the little green which sits across the road infront of the terrace - and teamed up with another chavvy family in doing so (the dad and mum sit half dressed on their doorstep smoking every warmish weather day). Toys and bikes and big tyres strewn across the now muddy grass. No peace in the summer - forget about sitting out in the garden. They do kareoke and play loud music at any given time. I have not sat down to read a book in my own home for the past few years. I'm on edge and cannot gain pleasure if there's a chance the peace will suddenly be disrupted by slamming doors or random banging of toys (I presume) against their hardwood floor and walls. As a single woman, it's too intimidating to approach them, and will probably do me no favours..... a) I tried a few years ago and she got her big burly thug of a boyfriend to answer the door (it's her council property) - noise improved for about a week, wash, rinse and repeat, b) I tried contacting the landlady and she hung up the phone on me, c) their best mates across the road will retaliate (I won't go into it but they have on my previous mild requests) and d) I just can't afford to have council noise issues on record when I do finally sell my house. I feel trapped but am being as stoical about it as possible - as I sit here with my heart pounding and nervous energy throughout my body, and the tv turned up (which I don't like but it is one way I drown out the noise sometimes). The constant banging is unbearable. If only landlords would at least NOT remove carpets and soft furnishings which lead to massive noise increase for the neighbours (these landlords who decide for their own selfish reasons to let a private home to a council mum and kids who clearly is playing the state). It's just awful. I feel for everyone who is in a similar position.
Tired - 8-Dec-19 @ 8:20 PM
Used to live in tenement flats. The communal wooden doors going down to the main exit doors would get smashed up by neds roughly once a month.The main door would also bang so hard because it was magnetic that it would wake me from a sleep. Romanians would leave bags of rubbish instead of taking them down to the skip like everyone else. I woke up to a god awful noise one day, it was 2 feral kids on my roof tearing tiles off, no joke. Some kid used to play football at the top of the flats and kick the ball off metal railings that you'd never heard a noise this loud in your life, it would echo down the flats. Groups of neds would meet in the corridor stairs at the weekend of the 1st floor to play music bang on walls and leave a mess. I had to call the police for that one because they kept coming back.
frosty85 - 27-Nov-19 @ 1:18 AM
New neighbours moved in in summer of 2017.They were nice at first giving presents and chatting then things turned nasty when they got builders in to do extension and loft conversion.They didn't want to pay for a surveyor under the Party Wall Act and the builders start work after 7.am daily instead of 8am.The neighbours park in my drive and front garden without asking and they always slam doors. They also want to buy my house!
Becka - 23-Nov-19 @ 4:51 PM
I live in a semi detached house with an intergraded garage. My neighbour is obsessed with his drive!! he is retired and gets his car out every morning parks it right at the end of the drive and leaves it there all day making it hard for me to get on and off my driveway. He then reverses the car back into the garage at about half eleven at night slams the door shut waking me up. They are retired and bump about when they go to bed after midnight every night. There inconsiderateness is affecting my mental health I am tired all the time from disturbed sleep and now dread going to bedas I know I will be woken up or kept awake by their thoughtlessness. They both have mental health problems and although I tried to talk to them deny making any noise and continue. I like my home and the other neighbours are fine but I am getting to the stage where I think I may have to sell up and move which I do not want to do as I am close to my elderly mother who needs care. I have chronic tinnitus and have to wear earplugs which makes the sounds in my head worse. I feel like I am cracking up due to sleep depravationI don't know what to do
AJ - 19-Nov-19 @ 12:06 PM
I truly feel so sorry for all the folk on here having to deal with the stress and anxiety caused by people that we have the misfortune to live next door to . Sending positive vibes to you all . Reading your experiences makes me feel I am in a way lucky to not have as bad a time as you. But we are all affected in some way . That’s the common thread here . I live alone and have lived in my home for 21 years, 19 of which perfectly happily . Until the ‘family’ moved in next door - semi detached so we share very thin walls. Young couple with 3 kids under aged 6 , 2 huge dogs , and no consideration for the property or anyone else . Her mother bought the house cash for them as I presume they were either evicted from previous properties or just have no money . The once cared for garden is now a tip filled with rubbish . I am woken every morning (despite wearing earplugs) by dogs barking kids screaming them shouting and banging every door ,cupboard ,wall . At the weekends this goes on for hours . The walls are so thin I have installed sound proof boards but to no avail . If they go out the dogs howl intermittently. One thing I am grateful for is that they do not play loud music .ihave developed anxiety over itand am now noise sensitive. Even a door banging sets me on edge . I have spoken to them about it and was told to f off! Now I avoid parking my car out front in case I bump into them. I am scared to report to any authority as it appears nothing is done and would make things worse . I am thinking of moving . I just hope some karma comes the way of these people who affect the lives of so many of us .
Debsy1000 - 18-Nov-19 @ 12:20 AM
Had a noisy neighbour move in to council maisonette below me. Problems with loud music started 3 and a half years ago, and after 6 months a nosie abatement noticve was put in place. Unfortunately it wasn't adhered to, with an all night party being the peak of the many following issues. Eventually the noise did calm down slightly, but by then the damage was already done. I suffer massive anxiety and depression, knowing that this can kick off again at any moment. My GP wroted to the council in 2017 because of the adverse effect on my health, but nothing has been done about it since. Intermittent noise issues have recurred and I have also been subjected to targeted anti-social behaviour. I called on the council again,but they have fobbed me off, suggesting I can "take my own action," and that I need "independent evidence," which is impossible to get as they never send anyone out. I suffer social phobia, so my home was my only safe place. I have had that taken away. I really am at my wits end as the anxiety is so extreme. Just don't think I can carry on with it much longer.
EarPlugs68 - 13-Nov-19 @ 7:04 PM
Had a noisy neighbour move in to council maisonette below me. Problems with loud music started 3 and a half years ago, and after 6 months a nosie abatement noticve was put in place. Unfortunately it wasn't adhered to, with an all night party being the peak of the many following issues. Eventually the noise did calm down slightly, but by then the damage was already done. I suffer massive anxiety and depression, knowing that this can kick off again at any moment. My GP wroted to the council in 2017 because of the adverse effect on my health, but nothing has been done about it since. Intermittent noise issues have recurred and I have also been subjected to targeted anti-social behaviour. I called on the council again,but they have fobbed me off, suggesting I can "take my own action," and that I need "independent evidence," which is impossible to get as they never send anyone out. I suffer social phobia, so my home was my only safe place. I have had that taken away. I really am at my wits end as the anxiety is so extreme. Just don't think I can carry on with it much longer.
EarPlugs68 - 13-Nov-19 @ 6:43 PM
We live in a residential area and when we moved there it was relatively quiet.Unfortunately for us that came to an abrupt end when new neighbours arrived. They have been building a kitchen extension for a year now and the noise has been absolutely horrendous to the point that our house has been vibrating oh and our ceiling in dining room collapsed.Time off during school holidays -forget it. Having a peaceful weekend -forget it. Studying for A levels - forget it. The culprit or diy Dave as we like to call him must have a drill permanently attached to his arm. They have had parties in their garden for 10 to 12 hours at a time with music blasting. Don't think about politely asking them at 12.15am to turn it down as your son can't sleep. Completely oblivious to anyone else, they turned the music up and carried on. Their last party finished in garden at 5.00am Sunday with all of 3 hours sleep for us. Is it just me or is there just too little help out there for dealing with nightmare neighbours.Also what is it with the continued desire to create the so called 'perfect house' by any means possible. Bring back the seventies - we just used gardens as gardens and only did diy if we had to and with much more thought, grace and courteous behaviour at that!
Jojo - 1-Sep-19 @ 2:34 PM
Live in a semi detached. Neighbours in there late 40 early 50. Have 3 year old. Confined to living room from 7am to 8pm. Noise consists of loud footsteps, banging, clattering of toys off the wooden floorboards, kid screaming, parents screaming, lot of Peppa pig. Parents not in, granny day care in there 80 in, a bit deaf, they are shouting. I never get a lie in on my days off or that quiet switch off time. Went to their door, police was called. I went to noise police. Outcome the neighbour responded he’s a family man doing family activities. Now am I need to put my music / tv up to drown the noise. One of the neighbour verbal abuse me and bangs thru. Reported to police, they said both are home owners and I need concert evidence, Like it’s ok for them to make noise but not for me, i have tried to record the noise but it all fussy.
Lizzy - 5-Aug-19 @ 7:03 AM
Nightmare neighbours in HMO Chitterfield Gate, Sipson - who are daily constantly playing really loud music, screeching down a personal address system/ karaoke machine, shouting, screaming, smashing bottles - nothing is ever done about the drunken bums.
Bo - 4-Aug-19 @ 4:48 PM
Neighbours next door to our semi have always been very vocal and noisy- let it go for the past 4/5 ,years as we know the daughter has metal health problems. I believe she is now 17. The noise of late is awful. They have 2 dogs that yap all the time. The mother doesnt seem to be able to communicate without shouting and the girl's groaning and moaning sounds are so loud and go on for hours . I've tried to speak to them with regards to the mothers shouting and the dogs barking which calmed down for a while but has started up again.Ive never made any comment about the daughters noise as I know she is disabled, but when I tried to talk to her about the excussive noise she just states ' I've a sick child in here! We have rights' What about my rights- I've worked hard for my home and have sunk all my savings into it- moving is not an option ? I'm coming to the end of my tether- I'm not a violent person but I could happily snack her one.
Del - 28-Jul-19 @ 6:17 PM
Neighbour R had trashed and abandoned the property. The lower glass panel of my communal door had been smashed and boarded up. Long story short, the council workers tasked to clean up the damage had to contact the housing department for help. They hadn't seen anything like it. Furthermore, the housing department had lost track of Neighbour R and asked me if I'd seen him. Four days after resettling into my flat, the trouble with Neighbour L began in September 2016. I've had to put up with loud music after 11 pm all year round - even at Christmas Eve and New Year's Eve. The same half a dozen songs are played up to 3 times each until 5 or 6 am. He also sings out loud. Neighbour L has also damaged his communal door. Reinforced doors had to be installed but it didn't solve anything. The frequent door slamming and domestics carried on with him. He also owns two dogs that bark at set times and scratch the wall. He also brought a motorcycle indoors and revved the engine after 11 pm. I've complained twice to the local council but they've shown lack of accountability for their poor treatment and slow response. (Too much crazy making to discuss. I had to seek legal action twice to glean any info from them.) I've dealt with my local councilor and also contacted the local newspaper. Despite all of that, the council kept making circular arguments and phone calls. One council staff member said that their downplaying of the antisocial behaviour was 'in my head.' Despite an explanation to my lawyer that Neighbour L's music would only affect people living directly below (Which is ridiculous because I'm directly adjacent and below via a shared wall and within a 12 foot radius of their communal door. ) Since September 2016, the environmental health team came out 6 times. The antisocial behaviour still exists but not as bad now. There's a lot that I haven't written about. The prolongued stress has given me face/scalp ecsema, blepharitis, weakened eyesight, muscle tension/lower back pain/sciatica, anxiety nightmares, poor concentration. I've had to adjust my life/diet/travel plans to cope. I can't cope with certain activities anymore. I feel let down by the local authorities who prefer to harass innocent people instead of the troublemakers.
Argus - 14-Jun-19 @ 12:19 AM
For the last two years and nine months I've dealt with noisy neighbours. There were three of them who lived on either side of my ground floor flat. For the sake of ease, let's call them Neighbour R, Neighbour L and Neighbour W. Neighbour R lived directly across from me. In March 2016, Neighbour L visited Neighbour R. He left the property with a cut hand and smeared it down the side of the communal door. He was really angry. Neighbour R's girlfriend persuaded him to go back inside. He reluctantly agreed and took his frustration out on a door. Later that day, Neighbour R had several arguments with his girlfriend that spilled out into the communal area outside my front door. Then, Neighbour L returned late at night with a group of guys. Neighbour R accused Neighbour L of calling the police two or three times. Neighbour R then accused th e lady upstairs and had to be restrained from banging on her door. Between March and August 2016 I had to suffer domestic arguments, frequent communal door slamming after 11 pm, frequent door slamming that increased to all hours of the day and night, a debt collector who threatened Neighbour R up against my front door, suspected late night drug dealing and a 6 am drug overdose. Also... Neighbour L had told Neighbour R to stay away from him and he punched the glass out of Neighbour R's front door. Neighbour W had a habit of playing loud music at night. His dog would bark loudly too. He was given an ASBO but still hung out with Neighbour R and L. I reported the noise disturbances to the police and the local council's environmental health team. The plan was to give Neighbour R an ASBO. However the local council's environmental health team switched the goal posts after three months of noise complaints. They told me that they wanted to evict Neighbour R. He wouldn't be given an ASBO but told me to keep reporting noise. Over a five month period, I experienced gaslighting and poor treatment from the council and police. Neighbour R was treated more favorablely than me. One police officer actually said that there was no pattern. When the police left, the antisocial behaviour continued. In mid August, I was forced to leave my flat because of sleep deprivation and chronic anxiety. I'd had enough of the antisocial behaviour and poor treatment from the authorities. Prior to leaving my flat, I overheard a conversation with Neighbour R. Neighbour L had already gone to prison for causing trouble at a local bar. Neighbour R was looking after Neighbour L 's flat for some reason. (After Neighbour L had threatened him to stay away.) The only problem? Neighbour R had been stealing his stuff and left the flat in a mess. I saw Neighbour R come in with a widescreen telly one night. Neighbour L had somehow found out, was fighting in prison, and threatened to hunt Neighbour R down. So... Thankfully, I stayed with my parents to avoid that showdown. When I returned to my flat in September 2016, Neighbour R
Argus - 13-Jun-19 @ 11:36 PM
People on the recieving end of these vile incosiderate people need serious help because are lives are being destroyed.I contacted the landord of the loads of people who live and visit the the property next door to me (not joined) to explain the many problems eg swearing horrible high pitched shouting ,damaged fencing due to retreiving ball off my garden, abuse etc. His response was to call the police. What can i do i live in private property. This has me in a stalemate situation. No one to get them to alter their ways and cant sell because they have devalued my property. Is the next step to expose to the media ? As they are directors of high end care homes.(information i sourced from GOV.UK )
Ashoto - 13-Jun-19 @ 8:15 AM
WitsEnd: great post? Your point about TV shows such as 'Neighbours from Hell' is well stated. When people's lives and suffering is offered up to the public as 'entertainment', what chance do we stand as victims of this soul destroying and selfish behaviour! I have always tried to be the best neighbour I can, being upstairs in a cottage flat, I'm hyper sensitive to the noise I make, especially after 7pm, so our house rules include no footwear inside, no washing machine after tea time, no loud music or TV etc. A little bit of consideration goes a long way! Mind you, there's just no way to get through to a certain class of neighbour! There ought to be special tower blocks at the edge of the city to stick all the A-holes in together and let them fight it out amongst themselves!
EvaB - 18-Apr-19 @ 3:56 AM
I feel for each and every person on here who is so hugely damaged by the behaviour of problem neighbours.Every comment I read seems to say 'It is making me ill.''I am so depressed.''It is destroying my life.''People don't understand.'Me too.I have been subjected to appalling DIY building noise, over-filling their garden with buildings, accompanied by loud music, shouting, 'singing', screaming and much bullying, harassment and criminal damage to my property every day for the last six years.I feel that I have had my peaceful retirement stolen from me.It has largely destroyed me. I have been to the Council to complain.The Council have done nothing but pass me on to someone else, who passes me on to someone else still.I have been pushed from pillar to post, from officer to officer, from Head of Department to Director, from Councillor to M.P., from Information Commissioner to Ombudsman, from Ombudsman back to Council and NONE of them has ever done a single thing to make this stop.Please do not have any faith in the laws which were originally designed to protect us from these kinds of things.Councils have found sly ways round them.They have made the legislation toothless.As an example, I applied for a copy of a report on the building situation under the Freedom of Information Act.The Council jumped through hoops of fire to deny me this information and managed to find case law which allowed them to wriggle out of giving me a copy.I believe the way forward is publicity in the media.Councils need to be shamed into protecting THE VICTIMS.This is destroying lives.Everyone thinks it's very funny to watch 'Neighbours From Hell'.I would like to know what is so funny about people being driven to the point of suicide?If any other problem was leading to suicide government would sit up and take note.This is a national problem.If anyone on here wants to join with me in forming a pressure group to make the law work in the favour of THE VICTIMS, put a stop to Councils/police dodging their responsibilities and make them stop these vile, bullying neighbours from causing ruined lives and sometimes deaths, make them sort it or be heavily fined, then say so in this comments section and I'll try to get to talk with the owners of this website about it.
WitsEnd - 17-Apr-19 @ 8:01 PM
i have been living in my new house for 4 months , everything seemed fine with the neighbours they are very chatty and friendly cant fault that, but she started taking the piss getting partner to do things in her house as shes on her own with her daughter odd jobs no payment was offerd so we stoped doing things like that as she kept knocking on our door at all sorts of times night and day,also asking us for money to pay her rent which we refused! since the winter has come her door has "swollen" (her words) and it does stick when closing but no need to slam it everytime. its been waking my daughter up from her naps and at night as shes in and out all the time. i have told her that it keeps waking my daughter up and could she contact her landlord to least have a look at it but she says he wont. but she told me she owes him money for rent so i dont think she has even told him about it. its now affecting our door where she is slaming it as hard as she can everytime its opened. so my landlord is getting us a new door. its really annoying me now and she is not doing anything about it. is contacting her landlord a good idea to at least tell him about this. with all this she is playing loud music as she pulls on her drive and beeping her car horn for ages to get her daughter to come out and great her. im just so helpless right now
mimi1994 - 12-Feb-19 @ 9:49 PM
i have been living in my new house for 4 months , everything seemed fine with the neighbours they are very chatty and friendly cant fault that, but she started taking the piss getting partner to do things in her house as shes on her own with her daughter odd jobs no payment was offerd so we stoped doing things like that as she kept knocking on our door at all sorts of times night and day,also asking us for money to pay her rent which we refused! since the winter has come her door has "swollen" (her words) and it does stick when closing but no need to slam it everytime. its been waking my daughter up from her naps and at night as shes in and out all the time. i have told her that it keeps waking my daughter up and could she contact her landlord to least have a look at it but she says he wont. but she told me she owes him money for rent so i dont think she has even told him about it. its now affecting our door where she is slaming it as hard as she can everytime its opened. so my landlord is getting us a new door. its really annoying me now and she is not doing anything about it. is contacting her landlord a good idea to at least tell him about this. with all this she is playing loud music as she pulls on her drive and beeping her car horn for ages to get her daughter to come out and great her. im just so helpless right now
mimi1994 - 12-Feb-19 @ 9:43 PM
Problem with neighbours downstairs nearly 2 years now. Loud bangs and thudding noises, loud music. Told my housing provider Radian but they have failed to do anything.
Stressed out tenant - 21-Jan-19 @ 11:58 AM
Woman moved in nextdoor she hit the man where she lived before with a walking stickshe has put sticks in the hedge cut grandsons head she hit me over the head I'm reg disabled had to be taken to hospital my heart went mad .she runs the tape full blast at 0430the walls are like paper she bangs shouts abuse calls me spastic ect bangs on my bedroom window she knows I have bsd heart an makes me jumpcouncil won't do a thing her best friend works for Sandwell Councilwhat chance do we have she's in the only fully disabled unit but she's not disabledI can't even reach the plugs or have my shaver . toothbrush plugged in bathroom ain't no sockets I have extension leads all over the place I no it really dangerous but what do you do
Terry - 5-Dec-18 @ 11:47 AM
I have been renting a single bed flat from metropolitan Thames Valley housing since 2001. There are numerous faults in here and the one that causes me the most problem is the inadequate noise blocking material. As a result of that it is impossible for me to enjoy some peace because all the noise that comes from my neighbour can be heard. It is always worse at night and at the weekends when the relatives Come round with their children who proceed to run around for long periods of time. The sound of their feet travels up to my flat and I feel really fed up and increasingly angry. My landlord is quite frankly useless and has not done much to help me. My health is suffering and I am very unhappy. I wonder if I could bring a case against my landlord for failing to build a flat that is adequately sound proofed?
At my wits end!!! - 4-Dec-18 @ 12:35 PM
I have huge problems with the neighbours upstairs. Single mother with out of control 13 year old son and a boyfriend many years younger than her also out of control and his friends. Banging shouting stamping on the floor. She leaves the 13 year old home alone a lot. With his mates and an Xbox right above my bed. Numerous complaints to their landlord. No change so I've emailed my landlord see if they can do anything. Am anxious and tense after knocking on their door to complain about the noise and getting threatened followed by having my front door kicked several times. Police have been involved. Now hate living here it's making me ill
Karma - 24-Nov-18 @ 7:26 PM
Dufresne - Your Question: I have issues with my neighbours' kids (aged 10-12) swearing - I have three kids aged 9, 3 and 18months and don't think they should be subjected to such language. I've had several conversations each summer with the parents but nothing seems to change. Any suggestions? Our Response: This could be considered a statutory nuisance and your environmental health department might be able to take action. If they can't/won't, then you can complain directly to the Magistrates Court under section 82 of the Environmental Protection Act 1990. The Magistrates Court will need to be persuaded that the nuisance problem amounts to a statutory nuisance. South Gloucester Council has a good guide here. LOL THIS SITE IS SO FULL OF CR*P IT'S HARD TO TAKE SERIOUSLY. Swearing in it's self is not a matter for Environmental Protection nor is it a crime or a civil offence (at any age), you have no right to NOT be offended and in law no word itself has any recognised legal standing over another. This site is encouraging you to waste your time.
his dudness - 19-Oct-18 @ 8:03 PM
Dufresne - Your Question:
I have issues with my neighbours' kids (aged 10-12) swearing - I have three kids aged 9, 3 and 18months and don't think they should be subjected to such language. I've had several conversations each summer with the parents but nothing seems to change. Any suggestions?

Our Response:
This could be considered a statutory nuisance and your environmental health department might be able to take action. If they can't/won't, then you can complain directly to the Magistrates Court under section 82 of the Environmental Protection Act 1990. The Magistrates Court will need to be persuaded that the nuisance problem amounts to a statutory nuisance. South Gloucester Council has a good guide here.
ProblemNeighbours - 5-Jun-18 @ 10:47 AM
I have issues with my neighbours' kids (aged 10-12) swearing - I have three kids aged 9, 3 and 18months and don't think they should be subjected to such language. I've had several conversations each summer with the parents but nothing seems to change. Any suggestions?
Dufresne - 4-Jun-18 @ 10:27 AM
Hi, I too have Somalian family next door with their 5 kids. I also suspect the children all school age, are being left in the house alone at night. They don't seem to be capable of normal communication, everything is yelling, shouting, slamming the internal doors, the kids are constantly screaming, jumping on the floor, scraping furniture, the TV is on full blast in the evening's till the early hours. Also, the boy kicks a football in the room next to my living room, and constantly bangs on the wall. They also leave bags of rubbish for days outside their front door till foxes come and rip the bags up. I'm at my wits end with this, its getting me down and affecting my quality of life. I can't enjoy my evenings and weekends anymore. I contacted environment health, all they said is it's children playing and they can't do anything. I don't mind children playing but this is excessive, unnecessary noise. It's like living in a zoo! Please don't say 'move', I can't afford to right now. .
Lovelylady - 2-Jun-18 @ 1:34 PM
I have a a Somalian neighbour on my left hand side of my terraced house. Ever since they moved in I have had issues with noise. They have groups of people in the room at all times shouting, talking, laughing loudly. If I understood Somalian I could write a script. My young child and I just want to sleep but these loafers have no respect. I have complained and mentioned it several times. I'm at the end of my tether. Finally I complained to the noise abatement department today. I could cry with frustration. Please someone help.
Miss Congeniality - 29-May-18 @ 9:01 PM
Lorelei - Your Question:
I live on the ground floor flat. Above me lives family with 6 years old daughter. Every day she jumps and runs around the flat. You'd think it is general noise but it is so loud that when she jumps my lamp swings. I spoke to them couple of times but they are pretty aggressive and always shouts. The noise happens between 16.00 - 20.00.

Our Response:
Do you rent? You could try asking your landlord to have a word. It's unlikely environmental health services will be able to take action over this.
ProblemNeighbours - 6-Mar-18 @ 11:43 AM
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