Is Your Neighbour Stealing from You?

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Is Your Neighbour Stealing from You?

Theft between neighbours is not always obvious. It rarely involves someone walking off with your lawnmower. The types of theft that cause real problems today tend to be subtler: using your broadband, taking electricity, or helping themselves to items from your garden over time.

Many neighbours would never consider taking something that belongs to you. But boundaries get blurred for some people, and a small number are quite brazen about using what is not theirs. Knowing what counts as theft and how to respond can help you protect yourself without making things worse.

WiFi theft

Wireless internet has become a basic utility in most homes. Unfortunately, not everyone wants to pay for their own connection. If a neighbour uses your WiFi without permission, this is commonly called piggybacking.

Someone else using your connection will slow down your broadband speeds. If they use a lot of bandwidth for streaming or downloads, you may notice buffering, dropped video calls, or sluggish browsing. But speed is only part of the problem.

A person on your network can potentially access shared files on your devices. They could also use your connection for illegal activity, and that activity would be traced back to your IP address. In some cases, they might introduce malware or viruses onto your network.

Unauthorised access to computer networks may fall under the Computer Misuse Act 1990 and could potentially breach the Communications Act 2003, depending on how the access was obtained. The specific application to WiFi piggybacking is not firmly established in case law, and prosecutions are rare. That said, it remains unauthorised use of your property and internet service. If you are concerned about criminal liability, seek current legal advice.

To protect yourself, make sure your router is secured with a strong password. Avoid using default passwords, which are often printed on a sticker on the router itself. Most routers allow you to see a list of connected devices through their settings page. If you spot devices you do not recognise, change your password immediately. You can also contact your broadband provider for advice on improving your network security.

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Electricity and utility theft

Another form of theft that sometimes occurs between neighbours involves electricity. Someone might run an extension cable from your outdoor socket. In flats or converted properties, shared meters or unclear wiring arrangements can lead to one household paying for another's usage.

If your electricity bills seem unusually high compared to your actual usage, it is worth investigating. Check that no cables are connected to your external sockets. In shared buildings, you may need to contact your landlord or management company to confirm that meters are correctly assigned.

Tampering with electricity supplies or meters is illegal and dangerous. If you suspect this is happening, contact your energy supplier. You can also report suspected electricity theft to the Stay Energy Safe scheme, which is run by energy networks and suppliers across the UK. They have a confidential hotline and online reporting form.

Gas theft can be reported through similar channels. For any gas safety concerns, contact the National Gas Emergency Service on 0800 111 999. Taking energy without paying for it is a criminal offence, and suppliers do investigate reports.

Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.

Garden and property theft

Some theft is more visible but still awkward to address. Neighbours who help themselves to fruit from overhanging branches, tools left outside, or garden furniture are not uncommon. Items left in front gardens or communal areas can go missing over time.

Legally, taking someone else's property without permission is theft, regardless of where it is located. The value of the item does not change this. However, proving who took something can be difficult unless you have witnesses or CCTV footage.

If items keep disappearing, consider installing a simple security camera covering your property. Be aware that if your camera captures areas outside your own property, including neighbours' land or public spaces, your use may fall under data protection laws. The Information Commissioner's Office provides specific guidance on domestic CCTV use, and it is worth reading before you install anything.

For lower value items, it may be easier to secure belongings out of sight rather than pursue a complaint. Sheds should be locked, and valuable items should not be left in open view.

What to do if you suspect theft

Before taking action, try to establish facts. Suspicion is not proof, and accusing a neighbour without evidence can damage relationships and leave you worse off.

Where possible, consider speaking to your neighbour first. A calm conversation about a boundary issue or missing item can sometimes resolve things quickly and preserve the relationship. This is particularly important in situations involving tenants and landlords, where disputes may need to go through formal channels.

If you have clear evidence of theft, you can report it to the police. For ongoing or lower level issues, your local police force may suggest mediation or refer you to a community resolution service. Many areas have neighbourhood mediation services that can help resolve disputes before they escalate.

Keep records of any incidents: dates, times, and descriptions of what happened. Photographs or video footage can support your account if you need to take matters further.

For disputes involving property boundaries or shared services, you may need legal advice. Citizens Advice can provide free initial guidance on your rights and options. If the matter involves a rented property, contact your landlord or housing association early, as they may have procedures for handling disputes between tenants.

Theft is frustrating, but approaching the situation calmly and gathering evidence will usually produce better results than confrontation. Resolving things early can prevent a minor disagreement from turning into a lasting feud.

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Ask Problem Neighbours a Question
ProblemNeighbours Editor 24/05/2026 at 9:15 am
@RK That sounds incredibly stressful, and being dismissed by the police makes it worse. If you haven't already, ask for the incident reference number and request a follow up with a different officer, or contact your local PCSO directly. It's also worth speaking to Victim Support and keeping a written log of every incident with dates, photos and any witnesses, as patterns are harder to ignore than one off reports. CCTV or a video doorbell would give you actual evidence too.
RK 28/11/2023 at 6:17 am
My backdoor was stolen by a neighbour and although I called the police nothing was done. I think they think I have mental health issues. Which I do not, but do have a bit of PTSD as it made me realise that when items have gone missing over the last 5 years that they must have been involved. Some items were returned after I mentioned they had been security marked, but those that were not were not returned. I believe that other items are going to be stolen every time I leave the house. I believe that their main intent is to run me out of the house so that a friend of theirs can move in. Have put on new very strong front door locks. I also believe that this is not the first time that she has done this, but has been doing it for several years to other people previously and has always gotten away with it. Their home is probably a veritable treasure trove of stolen items.
lawnguy 24/03/2023 at 5:09 am
I believe my next door neighbors are stealing gas from other near by neighbors. My next door neighbors dont mow there lawn much. I mow my parents lawn that is next to theres quite often because my parents like there lawns looking nice. My parents buy gas for there lawn mowers I run but I suspect our next door neighbors are stealing gas from other close neighbors just before were going to mow our lawn or after because we have 3 acres to mow it makes people think that I am the one stealing there gas because I have alot of lawn to mow for my parents I live with. I get dirty looks from some of our neighbors now and then because I believe they think I'm the one stealing there gas for our lawn mowers and I am NOT! I respect other peoples property. I have security cameras around my parents property to help keep intruders away but I dont believe are close neighbors do, so I believe even though our next door neighbors appear to have money, they arent honest when it comes to buying there own gas so they steal gas from people around us to make everyone near us think were doing it because we have alot of property to mow. I wish the people around us would get smart and installed security cameras so they can catch and accuse the real crooks. makes me mad that I have a bad name for something I'm not even doing.
Sweetie pie 02/03/2023 at 3:42 pm
Our whole block is in on this stalking since 2019 and to make things worse his 2 sisters niece and so called cousin is part of the whole thing telling theses people everywhere we go and live giving them our phone number just rediculous they hack everything we have and got my husband fired from his job and totaled my new car to the point where we had to go back and stay with his parents were they all live they have stolen over 45 grand plus my car at 20 grand and I found a site were there getting paid surveys and marketing ads 130 grand but left us homeless and broke but yet there at it enough is not enough for theses losers they have no life but ours and it's old already and pathetic that this many people can't seem to pay there way all over a niece who got her feelings hurt 25 years ago and started this mission going who needs friends stabbing u in the back wen u have this family holding the knife beyond sad and pathetic
none 24/11/2022 at 10:09 pm
Is it possible out of mischief that the upstairs flat neighbour who is anti social and has had a replaced cylinder, the other was faulty and had caused a leak through my celing below - my water bills are increasing month on month - the red numbers on the metre run when no water is running, there are no visible signs of a leak - could a pipe in the upst. flat have been connected to mine and putting pressure on my metre in serving two flats - is it possible this could be what is happening with these increased bills. Thank you, please let me know a plumber is coming tomorrow to hopefully find a more reasonable reason for the problem - I believe the metre could be faulty as the red numbers ticked at speed when I turned on the stop-tap.
J 07/09/2022 at 8:47 pm
My Son in Law and my daughter moved into their new house, and discovered they had elderly neighbours living below them. The elderly couple appeared to be hostile and began to confront my son in law and daughter to tell them to turn off the washing machine.
The elderly woman continued to harass my family. And finally my son in law saw the elderly couple at the electric box on their stairwell on david's property.
My family called the previous owner of the house they had bought and the previous owner said 'the elderly man downstairs was always at the electric box and to keep an eye on him.
a week or two later the elderly man and his wife called the police to say a wire had been cut and assumed it was my son in law who cut the wire.
Even the police when they saw the box said someone had rigged the wires up to the street lampost for electricity.
The police knew it was the elderly man but nothing was done about it, because they are elderly.
How is it that elderly people can use their age as an excuse to commit crimes and be vicious to people.
Alexa 16/08/2022 at 12:04 am
My neighbours have been stealing my parcels and they've done this before. I know it's them because one of them I saw tugging on my mailbox before she went in.
These people are a couple living in the same block of flats as me, and they've been stealing my mail.
I had to tell the landlord about this as this block of flats has no CCTV, a broken front door when you enter the mail room before you go into your flat, and it's gotten to the point even my postbox isn't safe.
This time they left the packing of the parcel and stole what was inside. It wasn't even that expensive (the makeup doesn't match the girl's shade either) and they've done this before.
What should I do?
The police can't do anything without CCTV, these people are chavy and they won't admit or give anything back, and I'm now having to move flat because they keep stealing my parcels.
Alexa 16/08/2022 at 12:04 am
My neighbours have been stealing my parcels and they've done this before. I know it's them because one of them I saw tugging on my mailbox before she went in.

These people are a couple living in the same block of flats as me, and they've been stealing my mail.
I had to tell the landlord about this as this block of flats has no CCTV, a broken front door when you enter the mail room before you go into your flat, and it's gotten to the point even my postbox isn't safe.

This time they left the packing of the parcel and stole what was inside. It wasn't even that expensive (the makeup doesn't match the girl's shade either) and they've done this before.

What should I do?
The police can't do anything without CCTV, these people are chavy and they won't admit or give anything back, and I'm now having to move flat because they keep stealing my parcels.
Sop 05/08/2022 at 11:34 pm
The police don’t tend to get involved or care about any of the above. They don’t even investigate. If you’re water or electricity is being stolen through access to the loft surely you would have to contact an electrician or plumber to make sure that’s what’s occurring?
LA 03/07/2022 at 3:08 pm
So sorry to all of those that have commented about the continued harassment lack of support from those in authorities. Its appalling.
I've been going through it in two different locations for over 5 years now possibly longer. When moving it started happening straight way. They came in whilst we were asleep, as soon as were out of the door. They came through loft, then when the watertank is, just plaster board in between. I think they are filming us too. I've boarded up the loft hatch, boarded up the water tank door too. Water usage increase twice over when moving, even though we no longer have baths. They hacked the wifi, continuous, laptops, 3 phones, tried everything, have quite a bit of IT knowledge just not hacking. All locks were changed. Audio of them getting into house. Set up security but it was wifi based so made inoperable. They get into car, steal petrol and anything they can get in there. House, food, candles, jewellery, toiletries, washing powder, bowls, glasses, creams, money, anything they can carry. Neighbours know, they must do, have done nothing for this time. Police have done nothing to assist. MP nothing, citizen advice said they not heard of such things. Phone cloning, sim cloning. They hacked my daughter college laptop. Locksmiths should be licensed. What kind of world is this when its not even safe to live in your own home anymore. I can't wait to get a good nights sleep. Whatever happened to Karma? Good luck to all those that are struggling through this. Would love to get together to do a class action against the police, or set up a vigilante groups where we share security items etc and help one another out. This isnt right. When I was growing up, I called my neighbours auntie and uncle and they came on outings with us. We need to educate these people what community really is. These people around me have more than I do, so I dont understand why they keep stealing from me. They've also tried to run me off the road. There has to be a solution to all of this, before it gets worse.
Suziebear 26/03/2022 at 12:12 am
My upstairs drug addict neighbour has been stealing my pancake Popple parcel recently. He is interfering with royal mail and he has been impounding my parcel and claimed it was his parcel. He is nosey and interfering and he should be evicted from his house and he should move back home to stay with his parents.
sophiejo 06/12/2021 at 11:24 pm
The chap I share a dividing wall with has been syphoning hot water from my copper pipes in the loft, and conducting electricity from my loft into his. I told the police about this. They shrugged it off with 'We are not plumbers/electricians. This is a civil matter. See a solicitor.' My energy supplier was sympathetic, but could do nothing about what occurs inside a dwelling. It is confined to investigating theft at the meter point. Is this not a bit silly?
Helen78 12/02/2021 at 11:55 am
My junkie neigbour is allowed to be the block’s janitor and pay almost no rent suddenly, by my landlord.( he has not payed rent in a fee years) There are 4 junkies here and one has stolen 3 bird feeders but nothing was done. Junkie janitor is always selling pills and smoking crack and what not. Nothing has been done.. junkie with dog has let his dog pee in my shared yard... landlord does not care it seems..
Rev.TchaTchamomonomi 25/11/2020 at 4:32 pm
I have a terrific problem whereby my neighbour, Torontonomoni is been stealing my rats. I have beens collectering my rats in humane traps for many years, and have smade pastries to feed them with. Even my lemomaids has been stolen by Torontonomoni, and the polices say that it is a civile matter. Help!
Jo 23/08/2020 at 12:18 am
I have a upstairs neighbours thay selling my gas and water I told my gas ppl told housing told the police and water ppl and nothing had happened because thay private no one can go in there home I am housing
Kel 23/07/2020 at 12:18 pm
I would like to have update on my state ments that I was told you sent them out on Tuesday 21st of July I was expecting them today but hasn't arrived I believe that a Tennant in my block where I live is intersepting mail.i want to know if I can have another request of them being sent out and tracked as Alan Williams is taking my post
OthrShudropt 06/07/2020 at 10:41 am
I left a very abusive husband. Lived 4 months in shelters until I qualified for housing assistance. I was elated with joy and excited for my new future and all the possibilities to start opening up for a new life. Only to find myself in a situation where my upstairs neighbor stalks me 24/7. He follows me everywhere I go in my apartment while he's in his apartment. He's a sick 90 old man. He follows me into the bathroom and stays there until I am done he follows me into the bathroom as I shower but he stays in his bathroom until I am finished. I turned on sound but it doesn't detour him. He's even hovering over me, at this very moment, hoping to hear anything interesting from me? It's 3:00 am. I've been painting rocks all evening, right here in my kitchen, since 6:00 pm. He's only left his spot above me, in his kitchen, to use the bathroom. He hasn't been doing anything but standing there hovering. He likes to breathe through his mouth and plays with his teeth with his tongue. It's so disgusting! Meanwhile, I have been robbed blind. All my mother's jewelry, my grandmother's jewelry, all of my sterling silver beads and supplies, all my valuable gemstone beads, all in all about $6,000. - $10,000 maybe more? I just moved in 7 months ago. This started right away.

Police can't do anything about it. The spy cams I put out seem to disappear or are tampered with. There are cams in here because they come in during the day and during the night while I'm here. At first I thought it was my husband doing it, but now I'm wondering if I have it confused with my neighbors. Things happen too fast for it to be Bill, my husband. He has to be in bed by 8 pm or he turns into a pumpkin. He's no night owl!

I think it's my neighbors. The woman who lived here before me, had severe Alzheimer's. I'll bet they had the cameras going and I'll bet they were taking advantage of her? Finally the manager stepped in and had her daughter come and put her in a rest home. This woman wouldn't leave the state to be closer to her mom because her sweet heart is buried here. I'm sure the neighbors must have taken advantage of her, now they're taking advantage of me, because I've moved into her apartment. They've left the cameras in place, in my bed room and by my kitchen.
I was out late washing my windows of my Jeep. He was watching every move I made. I had to use the bathroom. Went in and right back out as quickly as I can move, just as I heard the door of his girlfriend shut. Everybody else was in bed. I'm disabled and live in a retirement community so the residents are a little older than I am. I looked in my Jeep where I found my wallet sitting on top of my purse. Why I was so careless I don't know, but things will be locked up moving forward.
Last week $20 and some things disappeared from my Jeep.
It has to be them???
Makes the most sense to me?

I was working on my daughter's birthday gift and it took me several years to save up for all of the
HARLEYDEZ 29/06/2020 at 3:41 pm
Scottish gas has informed me the house next door has had no electric or gas supply for years this house had families living there as long as I remember ,the last family moved out Nov 2019 , who has been paying as for sure they definitely were not using candles and primus stoves!!!!!!
Vickie 05/06/2020 at 9:24 pm
My neighbors are stealing my water minerals and land they are using a underground machine non stop day and night and are destroying my home they keep shooting off guns but I won't back down I need help by fast my address is 60440 US Hwy 97, Toppenish Wa 98948 please someone help me before it's to late my rocks are disappearing fast
Baby girl 17/03/2020 at 10:56 pm
Renting from private owner, nice apt but he did not seal my appliances above furnace. water heater, gas valve. Wide open. I have a neighbor up stairs 4 unit condo. He controls furnace when I cut the heat off later I notice my furnace running. So I turn the cool air on and I hear a click. I got smart! The heat was coming out a little and sucking in the vent. So when I turn the air on he uses wifi to click it to push the air more into the vent. Long story short called the owner he says I'm sorry about that. I should have sealed the the appliances above. He called the building owner. Told me they say prove it. I went to the energy office great they offer $800 so still I cant enjoy my heat coming out the vents properly. Also my furnace runs alone when I'm not using it. Scared to take a shower, maybe sewer water. Pepco and Gas say the just check outside the building. Energy office just gave me money. Washington DC has no help for me. I think because it's a private owned. No one can help me with this. Reaching out for help!
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