When you need to enter your neighbour's property
Most home maintenance and repair work can be done from your own side of the boundary. But sometimes the only practical way to fix something is by accessing your neighbour's land.
Common situations include replacing a fence or gutter that sits right on the boundary line, repointing brickwork on a wall that faces their property, or dealing with shared drainage problems. You may need to set up scaffolding, position a ladder, or simply stand on their land to reach the area that needs work. Note that if you want to cut back branches from a neighbour's tree, you can trim them to the boundary line from your own property without needing access, though you should offer to return the cuttings.
If you get on well with your neighbours, this is usually straightforward. A quick conversation and an agreed time is often all it takes. Problems tend to arise when the relationship is already strained, or when neighbours refuse without giving a reason.

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The first step is always to ask. A polite request, made in person or in writing, will often resolve the matter. Explain what work needs doing, why you need access from their side, and roughly how long it will take.
Be prepared for reasonable questions. Your neighbour may want to know exactly when you plan to do the work, who will be coming onto their land, and what equipment you will be using. They might agree in principle but ask you to wait until a more convenient time. Being flexible will usually help things go smoothly.
Put the agreement in writing, even if it is just a simple email or text message confirming the details. This avoids misunderstandings later and gives both sides a record of what was agreed.
If your neighbour is a tenant, they can legally grant access themselves unless their tenancy agreement requires the landlord's consent. It may still be sensible to check whether any such conditions exist.
Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.
What if your neighbour refuses access
Some neighbours will say no regardless of how you ask. Before considering legal options, try to understand their concerns. Are they worried about damage, timing, or disruption? Offering to work around their schedule, or agreeing to specific conditions in writing, can sometimes break a deadlock.
Mediation is another option worth considering. The Civil Mediation Council can help you find a mediator, and some areas have government funded community mediation services that offer low cost or free support. A neutral third party can often help neighbours reach an agreement without the expense and stress of going to court.
If informal approaches fail and a genuine need exists, the Access to Neighbouring Land Act 1992 allows you to apply to the county court for an access order in England and Wales. Scotland and Northern Ireland have different legal frameworks. The court will consider whether the work is genuinely necessary, whether access is the only practical option, and whether your neighbour would suffer hardship as a result. You may be required to compensate your neighbour for any inconvenience or damage caused.
Applying to court takes time and costs money. Before going down this route, consider seeking advice from a solicitor or Citizens Advice to understand the potential costs and whether your case is strong enough.
Protecting yourself and your neighbour
Once access is agreed, take steps to avoid causing problems while you are on your neighbour's land.
Let them know in advance exactly when you will be there. Stick to the agreed times and areas. Take care not to damage plants, fences, or other property. If you are using contractors, make sure they understand the boundaries of what has been agreed and confirm they have their own public liability insurance.
If you are doing the work yourself, check whether your home insurance covers accidental damage to a third party's property and third party liability. Confirm this with your insurer beforehand.
Keep a record of the condition of your neighbour's property before and after the work. Photos taken on your phone with a date stamp can help resolve any disputes about damage later on.
Returning the land to its original condition, thanking your neighbour for their cooperation, and keeping disruption to a minimum will all help preserve a working relationship. Letting them know they can contact you if any issues arise after the work is finished can also make future requests easier.
{lease advise
As we have had no objections for 20 years for access , do we have any rights for access into the field.
Thank you.
There was a strip of land behind our property at the back which we assumed was owned by the developer. After 8 years it would appear its been sold to our neighbours. They are now removing old shrubbery with diggers etc. Two question should we have been offered the land first as it backs onto our garden, and 2nd should the neighbour have told us they would have diggers directly behind the back fence in the garden
We had very old cobbled stones at the side of the property which we used to park on.
The builders removed them to put drain and grids in.
We asked them to put the cobbles back in, they now saying they are going to tarmac it instead! Are they allowed to do this and where are our cobbles, surely that is theft. Not happy Any advice would be great. Thank you
Then a new solicitor in gorton walsh solicitor and with one letter it was a threatening letter that my neighbour has the right to tear down our fence and rearrange the boundary line with his fence and if we didn’t remove our fence panels and posts he would and charge us. How can one letter justify his action without a legal document sayIng he could do this the letter didn’t have a forwarding address at the top or a phone number or a solicitor name who wrote and gave us less then the month we should have had it was hand posted discusted the stress he caused is unbelievable me in hospital (stroke and my husband depression and his cancers gone up)
I am not contesting who owns the fence knowing it is not party fence.
However neighbour has also put flat felt plastic roofing on top of his lean-to shed which overhangs the fence onto my side.
The overhang is not much, however the drainage from this and his overflow now runs down this roof and because of the overhang into the pathway my side of the boundary fence.
This walkway which belongs to me the roof does not have particularly have good drainage and does mean there is an accumulation of water under the concreted slabs and algae type mould appearing on his concrete lintel which could damage to my property. Damp!! .
Thank you
I have lived in the same Flat for around 5 years now with the property sub-letting by my father. I won't lie, this was because as a vulnerable adult with bi-polar, autism and oversensitive hearing and living on welfare there was no way I would be able to get any property being let on my own. In addition there is the lack of Supported Housing which is really needed by vulnerable adults.
My flat is only separated from the flat next door by a thin wall. I occupy a lot of my time by making paintings and selling them. I also am being cared for under the local Mental Healthcare Team and receive regular treatment. I get many requests for certain paintings and some commissions which is good for me as I feel like I am really working and not wasting my life. I read a lot, or rather I used to. All in all I am a quiet tenant and believe in respecting one another's space.
Recently new Tenants were moved in quickly before lockdown, and since then it has been constantly going around the back exit to smoke when it has been made very clear this is not permitted as the building is listed. Really loud music has been played and I am in a state of very high anxiety and despair this would spiral into a depressive episode as there was not much I could do. I cannot stand the loud music and I scream and yell for it to please stop, but it doesn't. It became unbearable to the point where I completely lost all reserve and banged very loudly on their door in an effort to be heard over the music. They turned it down but did not open the door to engage. I am so distressed and upset by the effect this is having but I do not know what to do, the Seior Tenancy Manager was informed by me and it stopped for a while then carried on again. I do not want to keep e-mailing the Manager so instead have began a logbook recording when and what events are taking place. I understand under this terrible and tragic state of the pandemic we are required to stay at home unless absolutely necessary, but I do not know how I will be able to endure it long enough for enough evidence to have been logged which would be around 6 months. I believe I would be more ok without the autism or bi-polar but I am feeling cornered and entertaining suicidal thoughts which is never a good sign. It does sound over the top and selfish right now but unfortunately this is what happens with others with similar/the same conditions especially oversensitive hearing and constantly being on edge. It is exhausting. If anybody can help with advice I would be most grateful
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